Miele Cordless Stick Vacuum Cleaner Instruction Manual

Table of Contents

Operating InstructionsCordless Stick Vacuum Cleaner

HS19M.-Nr. 11 456 520

IMPORTANT SAFETY INSTRUCTIONS

This vacuum cleaner complies with all current local and national safety requirements. Improper use can lead to personal injury and damage to property. Please read the operating instructions before using the vacuum cleaner for the first time. They contain important information on the safety, use, and maintenance of the vacuum cleaner. This prevents both personal injury and damage to the appliance.Miele expressly and strongly advises that you read and follow the instructions in the “Installation and connection” chapter as well as the “IMPORTANT SAFETY INSTRUCTIONS”. Miele cannot be held liable for injury or damage caused by non-compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future user.Always disconnect the vacuum cleaner from the power supply when you have finished using it, before changing any accessories, as well as for maintenance work, cleaning, and troubleshooting. Use the On/Off switch on the Comfort handle to do this.

Correct use

This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments. This vacuum cleaner is not suitable for use on construction sites.
This vacuum cleaner is not intended for outdoor use.
This vacuum cleaner can be used for all normal cleaning of carpets, rugs and hard flooring.
This vacuum cleaner is intended for use at altitudes of up to 13000 ft (4000 m) above sea level.
The vacuum cleaner must only be used to vacuum dry floor surfaces. Do not vacuum people or animals. Any other types of use, modifications, or alterations are not permitted.
Persons which lack physical, sensory or mental abilities or experience with the machine should not use it without supervision or instruction by a responsible person.
Use only as described in this manual. Use only manufacturer’s recommended attachments.
The packaging material protects the vacuum cleaner from transport damage. We recommend you keep the packaging for transport purposes.

Safety with children

Children must be kept away from the vacuum cleaner unless they are constantly supervised.
Do not allow the vacuum cleaner to be used as a toy. Close attention is necessary when used near children.
Danger of suffocation! Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children.

WARNINGTo reduce the risk of fire, electric shock or injury:

Check the voltage rating of the vacuum cleaner before connecting the power cord to an electrical outlet. Your power source should correspond with the voltage rating plate located on the underside of the vacuum. Use only household AC outlets. Never use DC power sources. If you are not sure of your home’s voltage supply, consult a qualified electrician. Connecting the vacuum cleaner to a higher voltage than indicated in these instructions may result in damage to the vacuum cleaner or injury.
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other.) This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not alter the plug in any way.

Technical safety

The vacuum cleaner operates at 25.2 V.It is classified as a Class III appliance.This appliance is supplied by a safety extra-low voltage (SELV) power source where the voltage is low enough to protect users from the risk of electrical shock. A Class II charger is used for supplying power to charge the vacuum cleaner.
Before using the vacuum cleaner and its accessories, check for any visible signs of damage. Do not use a damaged appliance.
Compare the connection data on the data plate of the charger (voltage and frequency) with that of the electricity supply. This data must match exactly. Without modifications, the charger is suitable for 50 Hz and 60 Hz.
The electrical outlet must be rated at 15 Amps.
The Miele Multi Floor XXL Electrobrush and the Miele Electro Compact handheld brush (varies according to the model) are additional motor-driven devices designed specially for this Miele vacuum cleaner. For safety reasons, the vacuum cleaner must not be used with a different Miele Electrobrush/handheld brush or an electrobrush/ handheld brush produced by another manufacturer.
Repairs should only be performed by an authorized service agent in accordance with national and local safety regulations. Unauthorized repairs could cause injury or machine damage. Otherwise the warranty may be void.
Repairs should only be carried out by a Miele-authorized service technician. Repairs and other work by unqualified persons can cause considerable danger to users.
Miele can only guarantee the safety of the appliance when genuine Miele replacement parts are used. Faulty components should only be replaced with genuine Miele parts.
Store the vacuum cleaner at an ambient temperature between 32°F and 115°F (0°C and 45°C).

Cleaning

Do not immerse the vacuum cleaner or any accessories supplied with it in water.
The Electrobrush/handheld brush (depending on the model), the PowerUnit, the suction wand, the body, and the Comfort handle contain electrical wires. The plug connectors must not come into contact with water. Danger of electric shock. They should only be cleaned with a dry cloth.
Clean the vacuum cleaner and accessories only with a dry or slightly damp cloth when disconnected from the power supply.

Exception:Dust container: empty the dust container and remove the pre-filter. Clean the dust container using a mild solution of water and liquid dish soap only. Then dry the dust container carefully. Replace the pre-filter in the dust container.

Proper use

Do not use the vacuum cleaner without the dust container, pre-filter, fine dust filter, and motor protection filter fitted.
Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
Do not vacuum up anything which has been burning or smoking, e.g., cigarettes, ashes or hot ash, whether glowing or apparently extinguished.
Do not use the vacuum cleaner to vacuum up any water, liquid or damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempting to vacuum.
Do not use the vacuum cleaner to vacuum toner dust. Toner, such as that used in printers and photocopiers, can conduct electricity.
Do not vacuum up any flammable or combustible liquids or gases and do not vacuum in areas where such substances are stored.
Never touch the Electrobrush/handheld brush (varies according to the model) while it is rotating.
Do not use the Electrobrush/handheld brush (varies according to the model) at head height.
Do not vacuum at head height and do not let the suction get anywhere near a person’s head.
Keep hair, loose clothing, fingers, and all part of body away from openings and moving parts.
Use extra care when cleaning on stairs.

Accessories

Only use genuine accessories with the “ORIGINAL Miele” logo on the packaging. The manufacturer cannot otherwise guarantee the safety of the product. Safety instructions and warnings for AP01 battery, LG01 charger, LS03 charger cradle (depending on the model)

Safety with children

People (including children) with reduced physical, sensory, or mental capabilities, or lack of experience or knowledge, who are unable to use the LG01 charger/ LS03 charger cradle safely may only use this vacuum cleaner if they are supervised while using it or have been shown how to use it in a safe way and understand and recognize the consequences of incorrect operation.
Keep the AP01 battery out of the reach of children.
Children must be kept away from the LG01 charger/ LS03 charger cradle unless they are constantly supervised.

Technical safety

The AP01 battery, the LG01 charger, and the LS03 charger cradle are designed for use with the Miele HS19 Vacuum Cleaner. For safety reasons, the vacuum cleaner must not be used with a battery, charger, or charger cradle produced by another manufacturer.

Only the LG01/xx charger or the LS03/xx charger cradle supplied with the vacuum cleaner can be used to charge the AP01 battery.xx stands for 01, 02, 03, 04, 05, 06, 07, or 08; these numbers identify the country version of your LG01 charger and your LS03 charger cradle:

XX
01	AT, BE, BG, CH, CL, CZ, DE, DK, EE, ES, FI, FR, GR, HR, HU, IT, KZ, LT, LU, LV, NL, NO, PL, PT, RO, RS, RU, SE, SI, SK, TR, UA, ZA
02	AE, GB, HK, IE, MY, SG
03	CA, MX, US
04	AU, NZ
05	CN
06	KR
07	JP
08	IN

If you are using a plug adapter, make sure that it is approved for continuous operation.
Reliable and safe operation of this vacuum cleaner can only be assured if the LG01 charger/LS03 charger cradle has been connected to the electricity supply.
Charge the vacuum cleaner at an ambient temperature between 32°F and 115°F (0°C and 45°C).
Stop using the AP01 battery immediately if you notice an unusual smell from it, if liquid is leaking from it, if it is significantly overheating, or if it is discolored or deformed. Dispose of the AP01 battery immediately (see safety notice “Disposing of the AP01 battery” at the end of this chapter as well as “Caring for the environment Disposing of old batteries”).
Batteries will deplete over time. They can then leak corrosive fluids. Avoid contact with the eyes and skin. In the event of contact, rinse thoroughly with water and seek medical advice. Please contact Technical Service before sending the AP01 battery.

Proper use

Do not drop or throw the AP01 battery. For safety reasons, do not continue to use an AP01 battery which has been damaged.
Keep the AP01 battery away from naked flames or other heat sources. Do not heat the AP01 battery. Do not expose the rechargeable battery to direct sunlight.
Do not dismantle the AP01 battery.
Do not cause a short circuit by bridging the contacts of the AP01 battery, either unintentionally or deliberately.
Do not allow the AP01 battery to come into contact with liquids.
Disposing of the AP01 battery: remove the AP01 battery from the vacuum cleaner. Insulate the metal contacts with adhesive tape to prevent short circuits. Dispose of the AP01 battery in a municipal recycling facility. Do not dispose of the AP01 battery with your household waste.

California Proposition 65THE FOLLOWING WARNING IS REQUIRED BY THE STATE OF CALIFORNIA FOR CALIFORNIA RESIDENTS ONLY:

WARNING:Cancer and Reproductive Harm www.P65Warnings.ca.gov.

SAVE THESE INSTRUCTIONS

Appliance description

Comfort handle
Release catch for Comfort handle (on the back)
Dust container handle
Dust container with pre-filter, fine dust filter, and motor protection filter
PowerUnit with battery connection and connections for Comfort handle, suc-tion wand, Electrobrush, and dust container
Release catches for battery (on both sides of the battery)
Charging socket (at the bottom of the battery)
AP01 lithium-ion battery
Connector
Multi Floor XXL Electrobrush (some models feature BrilliantLight lighting)
Removable roller brush
Flap
Release catch for removing the roller brush
Release buttons
Battery charging state indicator
Suction wand
On/Off switch with suction power selector

Caring for the environment

Disposal of packing materialThe packaging is designed to protect against transportation damage. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled.

Recycling the packaging reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites. Make sure the packaging is disposed of in the proper manner for your area.

Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children. Danger of suffocation!

Disposing of your old machineBefore disposing of your old vacuum cleaner, remove the fine dust filter and dispose of it with your household waste.Electronic and electrical appliances contain many valuable materials. They also contain certain materials, compounds, and components which were essential for their correct functioning and safety. These could be hazardous to your health and to the environment if disposed of with general waste or if handled incorrectly. Please do not, therefore, dispose of your old vacuum cleaner with your household waste.

Instead, please make use of officially designated collection and disposal points to dispose of and recycle electrical and electronic appliances. Ensure that your vacuum cleaner presents no danger to children while being stored for disposal.

Disposing of old batteriesIn many cases, electrical and electronic appliances contain batteries that must not be disposed of with household waste after use. You are legally obliged to remove any old batteries which are not securely enclosed by the vacuum cleaner and to take them to a suitable collection point (e.g., retailer) where they can be handed in free of charge. Insulate the metal contacts with adhesive tape to prevent short circuits. Batteries may contain substances that can be hazardous to human health and the environment.

The labeling on the battery will provide further information. The bin symbol with a cross through it means that the batteries must not be disposed of in the household waste. A bin with a cross-through it that also has one or more chemical symbols on it indicates that the battery contains lead (Pb), cadmium (Cd), and/or mercury (Hg).Old batteries contain valuable raw materials which can be recycled. Disposing of batteries separately makes them easier to handle and recycle.

References to illustrations

The illustrations referred to in the text are shown on the fold-out pages at the end of these Operating Instructions.

Installation and connectionAssembling the vacuum cleaner (Figs. 01 + 02)You can assemble the vacuum cleaner in 2 different ways.

You can place the suction wand either above or below the power unit.The advantages of placing the PowerUnit at the bottom of the vacuum cleaner are as follows:– secure self-standing function possible (see “Use” “Self-standing function for short pauses in vacuuming”)– ergonomic (reduced strain on the wrist)– convenient cleaning of large surfacesThe advantages of placing the PowerUnit at the top of the vacuum cleaner are as follows: – convenient cleaning underneath furniture – PowerUnit can be removed quicklyPowerUnit soloThe PowerUnit can be used on its own without the suction wand and Electrobrush as a quick way of vacuuming up crumbs and lint in specific areas.Tip: This configuration is particularly suitable when using the three-piece accessory set (see “Using the accessories supplied”).

Connecting the Comfort handle (Figs. 03 + 04)Depending on how your vacuum cleaner is configured, you can connect the Comfort handle to either the suction wand or the PowerUnit.

Push the Comfort handle down on to the suction wand connection from above until it audibly clicks into place (left image detail).
Slide the Comfort handle along the guide line on the dust container handle and down on to the PowerUnit connector from above until it audibly clicks into place (right image detail).
Switch off the vacuum cleaner using the On/Off switch on the front of the Comfort handle if you want to separate the sections. Press the release catch and remove the Comfort handle by pulling upwards.

Connecting the power unit and the suction wand (Figs. 05 + 06)Depending on how your vacuum cleaner is configured, the suction wand is located either above or below the PowerUnit.

Slide the suction wand along the guide line on the dust container handle and down on to the PowerUnit connector from above until it audibly clicks into place (left image detail).
Push the PowerUnit connector down on to the suction wand from above until it audibly clicks into place (right image detail).
Press the release catch to separate the individual sections from each other.

Inserting the battery (Figs. 07, 08 + 09)

Remove the sticker from the battery.
Push the battery along the guide lines until it audibly clicks into place in the PowerUnit.
If you want to separate the sections again, press both release catches at the side of the battery to remove the battery.

Connecting the Electrobrush (Fig. 10)Depending on how your vacuum cleaner is configured, you can connect either the PowerUnit connector or the suction wand connector to the Electrobrush.

Insert the connector down into the Electrobrush from above until it audibly clicks into place.
To separate the individual sections from each other, press the release catch on the Electrobrush and pull the connector out of the Electrobrush (Fig. 06).

General battery informationThe rechargeable battery is supplied not fully charged. Charge the battery completely before using it for the first time. Allow approximately 4 hours for this.It is essential to charge the battery for the first time in the PowerUnit in order to activate maximum power in the battery.

Once the battery is fully charged, the battery charging state indicator switches off after 10 minutes to conserve energy. You can use the vacuum cleaner for up to 14 minutes if you are using it in its fully assembled state at the maximum power level. If, however, you are using the PowerUnit on its own and select the lowest power level, you can vacuum for up to 60 minutes.

Charging the battery (without wall mounting) (Fig. 11)

You can store the vacuum cleaner upright and charge the battery directly.

Connect the PowerUnit to the Electrobrush to provide a secure base for the vacuum cleaner.
Swing the vacuum cleaner forwards until the Electrobrush connector audibly clicks into place.
Plug the supplied charging cable into the charging socket on the bottom of the battery.
Plug the charger into an electrical outlet.The charging process will start.You can read more about this in “Battery charging state indicator”.

Charging the battery (with wall mounting) (Figs. 12 + 13)There are 2 ways to store and charge the vacuum cleaner in the supplied wall bracket.

You will need a suitable location near a free electrical outlet for mounting the appliance on the wall.

Wall mounting (Figs. 14 + 15)The supplied wall bracket has a mounting plate with a bag of screws attached to the back. Attach the mounting plate to the point on the wall where you want the wall mounting to be.

Remove the bag of screws.
Press the release catch at the bottom of the wall bracket.
Remove the mounting plate from the wall bracket by sliding it downwards.

Attaching the mounting plate (Figs. 16 + 17)2 plugs and 2 T20 TORX screws are supplied for attaching the mounting plate to the wall. You will also need an electric screwdriver or a drill (with a 1/4″ drill bit). Depending on how your vacuum cleaner is configured, select a distance of 17 3/4″ or 38 1/2″ (45 cm or 98 cm) between the bottom edge of the mounting plate and the floor.

Be careful not to damage any electrical in the wall.

Attach the mounting plate to the wall.

Attaching the charging cable to the wall bracket (Figs. 18, 19 + 20)A cable compartment is located on the underside of the wall bracket.

Press both release catches on the underside of the wall bracket and remove the cable compartment cover.
Plug the supplied charging cable into the opening from above.
Lay the charging cable in its guide.
Refit the cover and close the cable compartment.

Connecting the accessories holder (if required) (Fig. 21)An accessories holder is supplied for storing the three-piece accessory set (see “Using the accessories supplied”).

Push the accessories holder on to the wall bracket as far as it will go.

Connecting the wall bracket (Figs. 22 + 23)

Slide the wall bracket down into the mounting plate from above until it audibly clicks into place.
Slide the PowerUnit of the fully assembled vacuum cleaner, with the battery inserted, down into the wall bracket from above.
Plug the charger into the power socket.

The charging process will start.Battery charging state indicator (while charging) (Fig. 24)The battery charging state is displayed on the PowerUnit.

Battery life	Display	Battery life	Display
Approx. 0–34%	Bottom light flashes slowly	Approx. 100–70%	Top, middle, and bottom lights are lit up
Approx. 35–69%	Bottom light is lit up; middle light flashes slowly	Approx. 69–35%	Middle and bottom lights are lit up
Approx. 70–90%	Bottom and middle lights areLit up; top light flashes slowly	Approx. 34–11%	Bottom light is lit up
Approx. 91–100%	Bottom, middle, and top lights are lit up	Approx. 10–0%	Bottom light flashes slowly

Once the battery is fully charged, the battery charging state indicator switches off after 10 minutes to conserve energy. You can display the charging state for 4 seconds at any time by pressing the On/Off switch on the Comfort handle.

If the battery has not been used for a long time and has run down, it will go into safe mode. As a result, the battery charging state indicator will only respond after approximately 3060 minutes when charging in the PowerUnit.

Battery charging state indicator (while in use) (Fig. 24)The battery charging state is displayed on the PowerUnit.

Using the accessories supplied (Fig. 25)

Upholstery nozzleAccessory for cleaning upholstery, mattresses, and cushions.
Crevice nozzleAccessory for cleaning in folds, crevices, or corners.
Dusting brushAccessory for vacuuming skirting boards, carved furniture, or ornaments. The head can be swiveled to adjust the angle.
Accessories holderFor storing the three-piece accessory set.Symbols on the holder show where to attach the different accessories. You can fit the accessories holder to the wall bracket (see “Installation and connection Connecting the accessories holder”).

Electrobrush Multi Floor XXL (Fig. 26)Follow the flooring manufacturer’s cleaning and care instructions. The Electrobrush can be used for all normal cleaning of carpets, rugs, and hard flooring.Tip: The suction wand is not the best option for cleaning carpeted stairs.Miele offers a range of suitable accessories for many Special Modes (see “Optional accessories”).

Electro Compact handheld brush (Fig. 27)(depending on model)Follow the flooring manufacturer’s cleaning and care instructions. The handheld brush is particularly suitable for intensive cleaning of upholstery and car seats.

Tip: The suction wand is not the best option for cleaning upholstery or car seats. Additional battery and charger cradle (Fig. 28) (depending on model) Using the additional battery doubles the amount of time the vacuum cleaner can be used for.Before charging for the first time, please note the information in “Installation and connection General battery information”.

Once the battery has been charged twice, push it into the charger cradle until it audibly clicks into place.
Insert the plug into an electrical outlet.

The charging process will start. The battery charging state indicator flashes on the left. You can find out more about the battery charging state indicator in “Installation and connection Battery charging state indicator”.

If you place the run-down battery in the charger cradle straight after use, it will only start charging once the battery has cooled down. The cooling process can take up to 60 minutes. The battery charging state indicator on the charger cradle will not respond during this time.

Use

Switching on and off (Fig. 29)

Pull the charger out of the charging socket on the battery if you have charged the battery directly.
If you have charged the battery in the wall bracket, take the vacuum cleaner out of the wall bracket.
Press the On/Off switch on the Comfort handle .

Regulating the suction powerThe suction power can be regulated to suit the type of flooring being cleaned. Reducing the suction power reduces the amount of effort required to maneuver the Electrobrush. There are 3 power levels to choose from on the Comfort handle:

Lowest power level for light soiling
Medium power level for normal soilingMax. Highest power level for heavy soiling

The floor covering detection function is activated in the medium and highest power levels. The Electrobrush power output is automatically set to the optimum level based on the type of flooring this can lead to a change in the operating noise.

Illuminating the work area (depending on model)The Electrobrush on your vacuum cleaner is equipped with BrilliantLight to illuminate the work area.

Self-standing function for short pauses in vacuuming(For safety reasons, this function can only be used when the PowerUnit is fitted at the bottom of the vacuum cleaner) If you are vacuuming with the PowerUnit fitted at the bottom of the vacuum cleaner, you can easily interrupt operation while the appliance is switched on.

Swing the vacuum cleaner forwards until the Electrobrush connector audibly clicks into place.The vacuum cleaner stays securely upright, the Electrobrush switches itself off and the battery is conserved.

If you then unlock the connector on the Electrobrush, the Electrobrush will switch on again.

Maintenance

Risk of injury caused by rotating roller brush. You can injure yourself on the rotating roller brush. Switch the vacuum cleaner off before doing any maintenance work. Use the On/Off switch on the Comfort handle to do this.Replacement parts are available from your Miele dealer or through Miele Service.

Emptying the dust container (Fig. 3034)Empty the dust container before the dust has reached the max marking on the dust container.

Turn the lid of the dust container in the direction of the arrow as far as the first stop.
Remove the dust container upward.The contents of the dust compartment can be disposed of with the normal household trash, providing it contains general household dust only.
Hold the dust container close to the trash can so that as little dust as possible excapes.
Turn the lid of the dust container in the direction of the arrow as far as the next stop.

The flap at the bottom of the dust container will open and the dust will fall out.

Turn the lid of the dust container back to its original position.
Close the flap firmly. It should click into place.
Slide the dust container handle along the guide line and down on to the PowerUnit connector from above until it audibly clicks into place.

Cleaning the fine dust filter (Fig. 35)The fine dust filter is located in the dust container. Clean the fine dust filter at least once a month.

Remove the dust container.
Lift the fine dust filter upwards to remove it.Risk of damage caused by incorrect cleaning. The fine dust filter can become damaged and be less effective as a result. Do not clean the inside of the fine dust filter. Do not use pointed or sharp-edged objects to clean the filter. Do not brush the fine dust filter.
Hold the fine dust filter over a bin.
Carefully knock the fine dust filter with the rubberized lower edge.
Turn the fine dust filter slightly while you do this to free the dirt from all of the crevices.
Once it is clean, replace the fine dust filter in its position in the dust container.
Replace the dust container on the PowerUnit connector.

Cleaning the pre-filter (Fig. 36-39)The pre-filter is located in the dust container. Clean the pre-filter when required.

Remove the dust container.
Remove the fine dust filter (Fig. 35).
Empty the dust container over a trash can and lift the pre-filter upwards to remove it.
Unlock the motor protection filter by turning it counterclockwise and lift it upwards to remove it.

Risk of damage caused by incorrect cleaning. The pre-filter can become damaged and be less effective as a result. Do not use pointed or sharp-edged objects to clean the filter.

Carefully knock the dust out of the pre-filter over a bin.Tip: Use a tool like a fine cleaning brush to clean the inside of the pre-filter thoroughly. You do not need to clean the motor protection filter. It can be removed so that the inside of the pre-filter is easier to reach.
After cleaning the pre-filter, place the motor protection filter back into the pre-filter securely, making sure it is properly positioned.
Lock the motor protection filter by turning it clockwise as far as it will go.
Replace the pre-filter in the dust container.
To do this, line up the guide lines on the two sections and turn the dust container lid back to its original position.
Close the cover at the bottom of the dust container, making sure it clicks into place.
Replace the fine dust filter.
Replace the dust container on the PowerUnit connector.

Cleaning the dust containerClean the dust container as required.

Remove the dust container.
Empty the dust container over a trash can and lift the pre-filter upwards to remove it (Fig. 36).
Clean the dust container using water and liquid dish soap.
Dry the dust container carefully.
Replace the pre-filter in the dust container.
Replace the dust container on the PowerUnit connector (Figs. 38 + 39).

Cleaning the Electrobrush/handheld brush (Fig. 06)(The availability of the handheld brush depends on the model)

Separate the Electrobrush/handheld brush from the vacuum cleaner connection.

Removing threads and hairs (Fig. 40)

Place the Electrobrush/handheld brush upside down on a level, clean surface.
Use a pair of scissors to cut any threads or hairs that have wound themselves around the roller brush. To guide the scissors, move along the guide track on the roller brush.Then run the vacuum cleaner to vacuum up the cut threads and hairs.

Removing the roller brush (Fig. 41) (Not possible with the handheld brush)You can take the roller brush out of the Electrobrush in order to remove stubborn soiling and clean the inside of the Electrobrush.

Unlock the flap on the side of the Electrobrush so that the symbol becomes visible.
Lift the flap up as far as it will go.
Remove the roller brush.
Clean the roller brush and remove any stubborn dirt inside the Electrobrush.
Reassemble the Electrobrush in reverse order.

Replacing the rechargeable batteryAn original Miele AP01 lithium-ion rechargeable battery (HX LA) is required.Follow the instructions regarding the handling and disposal of rechargeable batteries found in the following sections: “IMPORTANT SAFETY INSTRUCTIONS”, “Caring for the environment”, and “Installation and connection” (“General battery information”).

Frequently Asked Questions

With the help of the following guide minor faults in the performance of the machine, some of which may result from incorrect operation, can be remedied without contacting the Service Department.This guide may help you to find the reason for the fault, and how to correct it.Risk of injury caused by rotating roller brush.You can injure yourself on the rotating roller brush. Switch the vacuum cleaner off before dealing with any problems. Use the On/ Off switch on the Comfort handle to do this.

Problem	Possible cause and solution
The cleaning performance is poor.	The dust container is full.• Empty and clean the dust container.
The Electrobrush is dirty/blocked.• Clean the roller brush and the inside of the Electrobrush (see “Maintenance – Cleaning the Electrobrush”).
Cleaning performance is reduced.	The fine dust filter is dirty.• Clean the fine dust filter (see “Maintenance –Cleaning the fine dust filter”).
The pre-filter is dirty.•Clean the pre-filter (see “Maintenance – Cleaning the pre-filter”).
The Electrobrush switches itself off.	The Electrobrush is overloaded – this can happen on surfaces like deep-pile carpet.• Switch the vacuum cleaner off and switch it on again at a reduced suction power level. Use the On/Off switch on the Comfort handle to do this.
The operating noise is changing during vacu-uming.	The floor covering detection function is activated in the medium and highest power levels. The Electro-brush power rating is automatically set to the optimum level based on the type of flooring.•The noise is not unusual – the vacuum cleaner is functioning normally.
The vacuum cleaner does not start when it is switched on.	There is no battery inserted or the battery is inserted incorrectly.• Insert the battery or check how the battery is positioned (see “Installation and connection –Inserting the battery”).
The rechargeable battery is not sufficiently charged.• Charge the battery exactly as described in these operating instructions (see “Installation and connection –Charging the battery”).
An original Miele battery has not been inserted.•Insert an original Miele AP01 lithium-ion rechargeable battery (HX LA).
The charger is still plugged in.•Pull the plug out of the charging socket on the battery.

Fault messages

Risk of injury caused by rotating roller brush.You can injure yourself on the rotating roller brush. Switch the vacuum cleaner off before dealing with any problems. Use the On/ Off switch on the Comfort handle to do this.

Fault messages are displayed with a quick flashing light on the battery charging state indicator on the PowerUnit.

Problem	Possible cause and solution
Bottom light flashes quickly	Internal system fault• Remove the battery, wait for 10 seconds, reinsert it and charge it.
Bottom and middle lights flash quickly	“Battery overheating” error• Wait for approximately 30 minutes before switching the vacuum cleaner back on again.
Middle and top lights flash quickly	“Battery not recognized” error• Insert an original Miele AP01 lithium-ion rechargeable battery (HX LA).
Top light flashes quickly	“Comfort handle not recognized” error• Remove the Comfort handle and reconnect it (see “Installation and connection – Connecting the Comfort handle”).• Remove the battery, wait for 10 seconds, then reinsert it.

Cleaning and care

Risk of injury caused by rotatingroller brush. You can injure yourself on the rotating roller brush. Switch the vacuum cleaner off before cleaning it. Use the On/Off switch on the Comfort handle to do this.

Vacuum cleaner and accessoriesRisk of electric shock from voltage.If moisture gets into the charger, there is a risk of electric shock. Do not let the charger get wet.Follow the special cleaning instructions for the dust container in the “Maintenance” section.The vacuum cleaner and all plastic accessories can be cleaned with a commercially available cleaner suitable for plastic.Damage due to unsuitable cleaning agents. All surfaces are susceptible to scratching. Contact with unsuitable cleaning agents can alter or discolor the external surfaces. Do not use abrasive cleaning agents, glass cleaning agents, all-purpose cleaners, or oil-based conditioning agents.

Customer Service

Contact in case of faultIn the event of a fault which you cannot remedy yourself, please contact your Miele dealer or Miele Service.

Contact information for Miele Service can be found at the end of this document.

Warranty

For more information about warranty conditions, please contact Miele Technical Service.

Optional accessories

Follow the flooring manufacturer’s cleaning and care instructions.We recommend using only genuine Miele accessories bearing the “ORIGINAL Miele” logo on the packaging. Only these will guarantee the optimum performance of your vacuum cleaner and the best possible cleaning results. Please note that faults and damage caused by use of accessories which do not bear the “ORIGINAL Miele” logo are not covered by the vacuum cleaner warranty.

Purchasing accessoriesOriginal Miele accessories are available from the Miele Webshop, Miele Service, and your Miele dealer. Original Miele accessories are identified by the “ORIGINAL Miele” logo on the packaging.

Certain models are supplied as standard with one or more of the following accessories.

Electro Compact handheld brush (HX SEB)For intensive cleaning of upholstery and car seats.

Radiator brush (SHB 30)For dusting radiators, narrow shelves and crevices.Mattress tool (SMD 10)For vacuuming upholstery, mattresses, cushions, curtains, covers, etc.Crevice nozzle, 12″ (300 mm) (SFD 10)Extra long crevice nozzle for cleaning in folds, crevices and corners.

Crevice nozzle, 22″ (560 mm) (SFD 20)Flexible crevice nozzle for vacuuming hard to reach places.

AP01 additional battery (HX LA)For doubling the amount of time the vacuum cleaner can be used for.LS03 (HX LS) charger cradle For charging the additional battery independently of the appliance, i.e., while the appliance is in use.

LS03 (HX LS) charger cradleFor charging the additional battery independently of the appliance, i.e., while the appliance is in use.

Limited Warranty – Vacuum Cleaners USA

What This Warranty Covers And For What Period The Coverage ExtendsMiele, Inc. (hereinafter “Miele”) warrants to the original purchaser of this product, living in the United States of America, who purchased their vacuum from a Miele Authorized Distributor or Dealer:a. That this product, including all of its Miele authorized parts is free of defects in material and workmanship.b. That this product, if found to be defective within the stated warranty period, will be repaired free of charge to the consumer (both parts and labor) by an authorized Miele service agent.c. The warranty period for vacuum cleaners other than those listed below and the Scout RX1 and RX2 is one (1) year from the date of purchase, with the following exceptions; vacuum motors, power head motors, and the structural integrity of the vacuum cleaner casings (bodies) are warranted for seven (7) years from the date of purchase.d. The warranty period for the models listed below is five (5) years from the date of purchase, with the following exceptions; vacuum motors, power head motors, and the structural integrity of the vacuum cleaner casings (bodies) for these models are warranted for ten(10) years from the date of purchase.

Model	Model	Model	Model
Complete C3 HomeCare	Complete C3 Brilliant	Compact C1 HomeCare	Classic C1 HomeCare (HEPA)
Complete C3 HomeCare+	Dynamic U1 HomeCare	Compact C2 Homecare	Blizzard CX 1 HomeCare

e. The warranty period of the Scout RX1 and Scout RX2 is two (2) years from the date of purchase for the complete vacuum, except for the battery, which will be warranted for one (1) year from the date of purchase.f. This warranty only applies while the product remains within the United States, and is null and void in any other US territories, possessions, or foreign countries.

Commercial UseVacuum cleaners other than the Scout RX1 and Scout RX2 used for commercial purposes, except for their motors, will be warranted for a period of six (6) months from the date of purchase. The motors of commercially used upright vacuums will be warranted for one (1) year and the motors of all other commercially used vacuum cleaners, except for the Scout RX1 and Scout RX2 will be warranted for two (2) years. There is no warranty for the Scout RX1 or Scout RX2 used for commercial purposes. Thereafter this Limited Warranty shall be null and void.

What is not covered by this WarrantyThis warranty does not cover damage or defects caused by or resulting from repairs, service or alterations to the product or any of its parts or accessories which have been performed by service centers or repairmen not authorized by Miele, or damage or defects caused by negligence, accident, abuse, misuse, improper or abnormal usage or maintenance of the product, its parts or accessories. Ordinary wear and tear or cosmetic damage (scuffs, scratches, gouges, dents, etc.) shall not be considered a defect in materials or workmanship.

Exclusion of Other WarrantiesExcept for the limited warranty provided herein, Miele disclaims any and all other express warranties with respect to the product. Any warranty of merchantability or fitness for a particular purpose is limited in its duration to the term of the limited warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Limitation of Liability for Special, Incidental or Consequential DamagesMiele will assume no liability, or other obligation with respect to any personal injury or property damage resulting from the use of a vacuum cleaner, or its accessories, replacement parts, etc., which has not been purchased from, or serviced by an Authorized Miele Dealer. Any purchaser who obtains a vacuum cleaner, accessories, replacement parts, etc., from someone other than an Authorized Miele dealer proceeds at their own risk. Miele specifically disclaims any and all liability, whether directly or by way of indemnity, for special incidental, consequential or other damages, whether based on breach of contract, tort, strict or product liability, or any other legal theory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

Special State LawsThis Limited Warranty gives you specific legal rights; you may have other rights, which vary, from state to state.

References

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Posted

2023-01-17

Miele

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Tags:

Cordless Stick Vacuum Cleaner, HS19, Miele