MORPHEUS 360 TW7500 Series True Wireless Earbuds
WARRANTY
Creative Marketing Inc. warrants that this product shall be free from defects in materials and workmanship for one year from the day of purchase. If the product is defective, the sole obligation of Creative Marketing Inc. under this warranty shall be at its election, subject to the terms of this warranty, to repair or replace any parts deemed defective. This warranty is for the exclusive benefit of the original purchaser and is not assignable or transferable. THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TERMS OF THIS WARRANTY UNLESS OTHERWISE PROHIBITED BY LAW.
ExclusionsTo the fullest extent permitted by law, Creative Marketing Inc. expressly disclaims and excludes from this warranty any liability for damages, including but not limited to general, special, indirect, incidental, consequential, aggravated, punitive or exemplary damages, and economic loss (even if Creative Marketing Inc. is informed of their possibility), third party claims against you, including for any loss or damages, and claims or damages related to loss of, or, damage to, your records or data. This warranty does not apply to any product the exterior of which has been damaged or defaced. This warranty will be voided by misuse, improper physical environment, improper repair, acts of God, war or terror, commercial use, and improper service, operation or handling.
Technical Support
Creative Marketing Inc. provides Technical Support through email. Please make sure you have available the Model # (located on the front page of your User’s Manual), problem with the product described in detail included in the email written to our support team at [email protected]
Return Merchandise for ServiceAny claim under this warranty must be made in writing to Creative Marketing Inc., at the address provided by our technician, within 30 days after the owner discovers the circumstances giving rise to any such claim, and must include a copy of this warranty document, a receipt or copy of your invoice marked with the date of purchase, and the original packaging. You may obtain service by after the technician has issued a Return Merchandise Authorization (RMA) number. The RMA number must be prominently displayed on the outside of the shipping carton and the package must be mailed to Creative Marketing Inc. with postage prepaid.
SPECIFICATIONS
- Connection: Bluetooth® Version 5.0
- Power: Built-in lithium battery
- Battery: 50mAh(per ear), 500mAh(battery box)
- Unit Driver: 6mm
- Built-in Microphone in Both Earbuds
PACKAGE CONTENTS
- Left and Right Ear Earbud
- Charging Box
- One Pair Each Large, Medium, and Small Silicone Ear Tips
- USB Charging Cable
- User’s Guide
SYSTEM REQUIREMENTSBluetooth® enabled device(s)
PRECAUTIONS
- This product contains Batteries.
- Do not expose to fire or substantial heat.
- Do not leave this product in a vehicle under the sun.
- Dispose properly at locations where Lithium Batteries are collected.
- Do not submerge product in water.
- Wipe dry each earbud before placing back into the charging box to avoid shorting the charge terminals.
- Sweat or liquid left on the charging contacts can cause oxidation and affect the product’s ability to recharge.
DESCRIPTION
CHARGING THE EARBUDS
- Place the earbuds into the battery box. The charge indicator will turn on (Blue LED).
- When the earbud is fully charged, the charge indicator will automatically turn off.
CHARGING THE BATTERY BOX
- Connect the USB-A connector of the included USB Charging Cable to a USB adapter or USB slot of a computer.
- Connect the other end of the USB Charging Cable to the MicroUSB port of the battery box.
- The charge indicator on the battery box will turn on (Red LED) automatically when the battery box is being charged.
- The charge indicator will turn off automatically when the battery is fully charged.
CONTROLS
Each earbud is equipped with one button only. It is called a Multi-Function Button or MFB. The number of press/taps on each button will yield different control commands.
Manually Switch Off the EarbudsPress and hold the MFB on either side for 5 seconds to manually switch off the earbuds. Both earbuds will switch off if the left and right side are synchronized in TWS mode.
CONNECTING TO BLUETOOTH DEVICES
- Remove the left ear earbud from the battery box, the earbud will turn on automatically.
- Make sure your mobile device has Bluetooth enabled, search for TW7500.
- Select TW7500 to pair the earbud with your mobile device.
- Your earbud will indicate with an audio note once paired successfully and your earbud will automatically reconnect to the previously connected device when it is turned on.
- Remove the right ear earbud from the battery box, it will automatically synchronize with the left earbud and work as one stereo device.
NOTE: To connect with a different mobile device. When the left ear earbud is turned off, press and hold the Multi-Function Button until the earbud indicates it is ready to pair. Repeat step 2 thru 4 to connect to a different device.
TROUBLESHOOTING
- The earbuds will not power onPlease ensure the battery box is charged by putting one earbud into the battery box. If the charge indicator does not light up, it is an indication that the battery box needs charging before the earbuds can be used.
- The earbuds will not chargePlease try charging using a different power source or a different port on your computer Make sure the contact on the earbuds are clean. Wipe the contacts with rubbing alcohol and dry completely when there is oxidation build up through time.Try a different USB cable from a phone or other device.
- Unable to pair to the earbudsPlease try disabling Bluetooth on your mobile device, power off the earbuds by placing the earbuds into the battery box. Then, enable Bluetooth on your mobile device. Remove the left ear earbuds from the battery box and search and select TW7500 to pair again.
- No sound when connectedPlease ensure volume is turned on for both the earbuds AND your mobile device or the running App is not set to mute.
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