ONSON J20C Robot Vacuum Cleaner User Guide

ONSON J20C Robot Vacuum Cleaner User Guide

Safety Instructions

  • To reduce the risk of damage, please keep in mind the following safety precautions when resetting, using and maintaining the product:
  • Please read all safety and operation instructions before using this product.
  • Please preserve the instructions for future use.
  • Please note all warnings in the instructions regarding the product, battery, charging dock.
  • Follow all instructions and instructions.
  • The external soft cable or cord of the power adapter is damaged and cannot be replaced;If the cord or plug is damaged, the power adapter will be scrapped.
  • This product can only use standard power adapters. The product should not be used with other types of power adapters. Use of another power adapter will void the warranty

Warning: standard rechargeable battery only: maximum 48V,2600mAh lithium battery, other types of batteries may explode and cause damage.Contact customer service for proper battery replacement.

  • Remove rechargeable batteries from products and accessories before long-term storage or transportation.
  • The battery must be removed from the product before it is scrapped.To remove the battery from the product, use a screwdriver to unscrew the battery cover. Remove the battery through a disconnected quick connector.
  • Warning chemicals: if the battery leaks, keep the leaking liquid away from the skin or eyes.If exposed, wash with plenty of water and seek medical advice.Please follow local laws and regulations to remove and scrap product batteries.
  • Warning of fire or explosion hazards: do not squeeze or remove batteries;Do not put the battery in any heat source or direct sunlight.Don’t burn out or short out the battery.Do not allow the battery to be mechanically impacted.
  • Liaise with your local waste management authority to follow the rules for battery recycling and disposal in your area.
  • This product is not a toy, do not sit or stand on the product, while the product is working, please supervise the children and pets.
  • For indoor use only.
  • It is strictly prohibited to use non-rechargeable batteries, only the original rechargeable batteries of this product could be used. If the battery is replaced, please purchase the OEM battery from customer service.
  • Use and store the product at room temperature.
  • Do not spray or splash water on the product.
  • Do not use any other power source cord.If you need to replace electrical wiring, please contact customer service to ensure proper selection of dedicated power source lines according to the national standard.
  • Do not use this product to clean sharp objects, glass, or anything that is burning or smoking.
  • Do not immerse the battery in any liquid.
  • Do not use this product to clean bleach, paint or other chemicals and anything wet.
  • Before using this product, please tidy up items such as clothes, pieces of paper, hanging curtains or curtains, power source cords and any fragile items.If the product goes over a wire and drags it, it may pull an object off a table or shelf.
  • If there is such an environment as a balcony, a protective fence should be set on the edge of the balcony to prevent products from entering the balcony and ensure safe work.
  • Do not place anything on top of the product.
  • Take caution when walking in the area where the product works so as not to step on it.
  • Do not use the product on the floor with exposed sockets.
  • Do not use the product on rough and uneven floors, which may damage the floor and products, only on flat hard floors or carpets.

This product will not scratch the floor when used on the floor.Nevertheless, it is still recommended that trying it in a small area of the room to ensure that there are no scratches before cleaning.

Related Information about rechargeable batterieslithium batteryLithium battery important note: lithium batteries and products containing lithium batteries should comply with strict transport regulations.If the product (including batteries) needs to be transported for maintenance, travel or any other reason, the following transportation instructions must be followed:

  • Remove the battery from the product.
  • Place a piece of tape on the battery’s charging poles.
  • Re-place the taped battery in place and close the battery cover.
  • Pack the product in original or suitable packaging when shipping.
  • The product could be only transported by land, not by air.

Battery Storage

If the product is picked up from the charging dock for storage,

Components of the product

Robot cleaner

Other components of the product

  • Charging dock       
  • Adapter
  • Remote control
  • Dust box
  • Rolling brush
  • Filter sponge and high efficiency filter
  • Cleaning brush
  • 4xSide brush
  • Boundary Strips 6.6 ft/2 m Length (x2)

Charging dock

Remote control 

Warm tip: For the first time of use, please install a pair of AAA batteries before using the remote . Ensure that the correct polarity of the battery is installed; When the remote control is in use, please aim at the J20C sweeper. The effective distance is 0 -8meter.

Cleaner light indication method (including lamp indication time)

Operation indication light WIFI indication lamp Remark
Sleep mode No light indication Non light indication WIFI Standby mode
Standby mode Main push key blue lamp on Link constant on/ disconnect flicker
Work mode Main push key blue lamp constant on Link constant on/disconnect flicker
Recharging mode Low power recharging: the purple light of the cleaner key is always on.Non-low power recharging: the purple light of the cleaner is always on Link constant on/disconnect flicker
Recharging mode Purple breathe Link constant on/disconnect flicker
Error mode Main key button red light constant on or flicker Link constant on/disconnect flicker
Distribution network link WIFI Lamp quick flicker
Distribution network link successful WIFI Lamp constant on

Product useage

Quick start

  1. Connect the charging dock to the cable storage box at the bottom of the charging dock.Warm tips: Uncollected cables may trap the cleaner that is cleaning or recharging.
  2. The location of the charging dock
    1. Place the charging dock against the wall on a leveled flat ground.
    2. Make sure the charging dock is placed along the wall to avoid any gapsEnsure 2m directly in front of the charging dock and 1m free space on both sides.
    3. Connect the adapter plug to a power socket at the charging dock and the other end to a wall socket.Warm tip: make sure the charging dock is in the light on state when connected to the power supply, otherwise the product could not be automatically recharged.
  3. Install side brush, card slot into place and hear a “click” to complete the i nstallation.
  4. Turn on the power on key at the bottom of the main engine (1 means power on, 0 means power off).
  5. Activate productPlace robot onto the Charging Dock, making sure the metal charging contacts on the Charging Dock match up with those underneath the Robot.If successful you will hear a series of tones. once the Power button illuminates robot is ready for use
  6. Start cleaning
    • Press once to wake up the cleaner.
    • Press again or the cleaner on the remote control starts cleaning automatically.
  7. Pause
    • Please press the pause on the cleaner or remote control toclean the cleaner.
    • To continue cleaning, press the button on the cleaner remote controller again.

  8. Turn off
    • Long press until the lights on the cleaner go out.
    • Turn off the power switch if not in use for a long time. Cleaning mode

Automatic cleaning

  1. Automatic cleaning
    • Press the start of automatic cleaning on the cleaner or remote control
    • If the battery is low before the cleaning is completed, the cleaner will return to the charging dock for recharging.Warm tip: During the recharging process, there may be a phenomenon that the charging dock cannot be found. At this time, the cleaner will flicker red light and “tick” four times. Please put the cleaner into the charging dock manually for charging.
  2. Fixed point cleaningFixed point sweep the fixed point sweep mode is selected. The cleaner concentrates on sweeping the partially local area by rotating outwardly in a spiral with a diameter of about 1m, and then spirals inwards to the starting point.Under this mode, the cleaner increases suction, giving you the best cleaning of the desired location.Please put the cleaner in a dirty place and press the remote control .
  3. Suction adjustmentIn operation mode, the suction can be adjusted by pressing the remote control
  4. Border cleaningPress the button on the remote controller and sweep along the edges to make sure you sweep along the walls and legs of the furniture.
  5. Random sweep modeWhen the machine is in random mode, press the button on the remote control.

Time and appointment are scheduledThe cleaning time can be set on the cleaning time of the cleaner. The appointment timing function can be realized by the remote control. Before making the appointment, please make sure that the time of the remote control is consistent with your local time.Warm tip: when you set the clock or schedule, please make sure the 1. remote control is close to the cleaner.

  1. Set the remote control to display timePress on the remote controller. The Settings on the Settings screen start flashing.Press button to select the desired figures. Press thbutton to select the minute or hoursectionAnd then press the button. the Robot  will “BEEP” when the clock setting completed.
  2. Setting Cleaning SchedulePress button on Remote Control, and then the hour section begins to Hash in the Cleaning Schedule display setting window.Press button to select the desired figures. Press thbutton to select the minute or hoursectionAnd then press the button. the Robot will “BEEP” when the Cleaning Schedule setting completed.
  3. Cancel the Cleaning SchedulePress and hold button approximately 4 seconds on Remote Control, the Robot will “BEEP” when the Cleaning Schedule process cancel completed．

Product Maintenance

In order to ensure the service life and the best cleaning performance for cleaning and maintenance of the robot cleaner, please follow the following instructions in terms of cleaner components cleaning and maintenance.

Recommended cleaning/replacement frequency:

Cleaner component

 Cleaning frequency

Replacement frequency

Dust box

 After every time of use  
Filter Once weekly

Every 2 months

Rolling brush

 Once weekly Every 6-12 months

Side brush

 Once monthly Every 3-6 months (or if there is a lot of wear and tear)
Rolling brush guard bar Once monthly

Every 3-6 months (or if there is a lot of wear and tear)
Sensor Once monthly

Charging pole

 Once monthly  
Rolling Brush Universal direction wheel

Once monthly

  

Oil grease treatment

Once monthly

  
  1. Empty dust box
    1. Press the dust box Release button to remove it.
    2. Remove the cover of the dust boxand empty it.
  2. Cleaning filter
    1. Pull on the white label and remove the filter
    2. Shake the garbage off the filter.
  3. Cleaning brush, rolling brush, universal direction wheel and sensor
    1. Remove the roller brush and clean the dust collection passage with a cloth.
    2. Clean roller brush. Remove the hair from the roller brush with the provided cleaning tool knife.
    3. Take the side brush. Clean the side brush with a cloth brush.
    4. Use a cleaning brush to clean the universal wheel.
    5. Dust the sensor with a cleaning brush to ensure optimum performance.Note: please pay attention when cleaning the cleaner. If there is too much dust or oil on the optical flow sensor sleeve, do not wipe it with your finger.

Use the Boundary Strip

With the Boundary Strip, you can keep RoboVac away from any area or item you do not want RoboVac to clean. RoboVac will recognize the Boundary Strip and will not cross into the blocked-off area.

  1. Identify the area or item you do not want RoboVac to get close to.
  2. If necessary, use scissors to cut the Boundary Strip to a shorter length. Be sure to correctly measure the length before cutting.

  3. Apply the supplied strips of adhesive tape to lay the Boundary Strip flat on the floor. Make sure the strip is placed FLAT on the floor or under an area rug.

lamp effect and alarm indication

lamp effect indication

Operation indication light WIFI indication lamp remark

Sleep mode

 No light indication Non light indication

WIFI Standby mode

Standby mode

 Main push key blue lamp on Link constant on/ disconnect flicker  
Work mode Main push key blue lamp constant on

Link constant on/

disconnect flicker

  

Recharging mode

 Low power recharging: the purple light of the cleaner key is always on.

Non-low power recharging: the purple light

of the cleaner is always on

  

Link constant on/ disconnect flicker

Recharging mode

 Purple breathe Link constant on/ disconnect flicker  
Error mode Main key button red light constant on or flicker

Link constant on/ disconnect flicker

  

Distribution network link

   WIFI Lamp quick flicker
Distribution network link successful   WIFI Lamp constant on

Alarm NoticeWhen the cleaner fails, the red light of the cleaner AUTO button flashes or isalways on, and it will emit a “tick” with different length. Please refer to thefollowing table to inquire the cause of the failure:Red lights blinki

No

 Beeps Error

Solution
01 1 Gyroscope error Keep the robot at a stable place to restart and do not move the machine
02 2 Bumper error Check the bumper and remove any

object that could be blocking it
03 3 Drop sensor error Check if the bumper dirty and clean sensor
04 4 Low power or charging error Robot voltage is too low and needs manually charging

Beeps and red light always on:

 

Beeps

 Error

Solution
 

01

  

1

  

Driving wheel error

  

Check if the drive wheel is blocked
 

02

  

2

  

Side brushes error

  

Check if the side brush is blocked and clean the side brush
 

03

  

3

  

Fan error

  

Clean up the garbage and air ducts channel
 

04

  

4

  

Roller brush error

  

Check if the roller brush is entangled and clean the roller brush

Warm Tips:If the above method cannot solve the problem, please try the following operation:

  1. Re-open the power switch on the bottom of the cleaner and restart the cleaner.
  2. If the problem cannot be solved by restarting the cleaner, please send the cleaner to the after-sales service center for repair.

Troubleshooting

In the process of using the product, if the following problems appear, you could contrast and compare for the independent solution.

No.

 Malfunction Possible cause

Solution

1

The cleaner could not recharge

 There is insufficient contact Make sure the charging poles of the cleaner and charging dock fully connected.
The power supply of the charging dock has been turned off, and the power switch of the cleaner has been turned on. It leads to power loss. When the cleaner is not performing work, it is recommended that it will be maintaining the charging status, so as to better proceed to the next work task.

2

The cleaner got into trouble while working

 The cleaner is tangled or obstructed by the scattered wire on the ground, the hanging curtain or the fringes The cleaner will try various ways to cast himself From being trapped, if not, manual assistance is suggested.

3

If the cleaning is not completed, the cleaner will return to charge

 When the cleaner is working, it can sense the power shortage and return to charge automatically Charge to the cleaner
For Wooden floor, ceramic tile and other flat ground, the cleaner work speed and time is different. The working time of the cleaner varies according to the complexity of the room, the volume of garbage and the cleaning mode.

4

 The cleaner does not clean automatically as scheduled The power switch of the cleaner is not on. The cleaner cannot work by itself in the closed state according to the Open the clean power source.
The cleaner battery power low When the cleaner is standby, it should be kept in the charging state on the charging stand to ensure that it is fully charged at any time.
The cleaner parts being obstructed and tangled by garbage. Turn off the power and clean the dust box. Turn the cleaner bottom up and clean the parts separately.

5

Remote controller malfunction

 Remoter battery power load Replace the new battery and install correctly
The power switch of the cleaner is not on or the power of the cleaner is insufficient. Ensure that the power switch of the cleaner is turned on and sufficient power is available to complete the operation.
Remote control infrared transmitter or cleaner receiver in dirty condition, unable to transmit or receive signals. Wipe the infrared transmitter of the remote control and the infrared receiver of the cleaner with a clean cotton cloth.
    There is an infrared device disturbance signal near the cleaner. Avoid using remote controls near other infrared devices.

Product Specification

Product Type: J20C

Input: 19 V 0.6 AWorking voltage: 14.4 VRated power: 28WBattery type: DC 14.4 V Li-ion 2600 mAhDust box volume: 0.5LMax cleaning time: 20 minsCharging duration: 300 – 360 mins

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Input: 19 V 0.6 AOutput: 19 V 0.6 A

 

References

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