Panasonic Digital Cordless Phone Operating Instructions
Table of Contents
Panasonic Digital Cordless Phone Operating Instructions
Model composition
KX-TGE210 series
Model shown is KX-TGE212.
KX-TGE230 series
Model shown is KX-TGE232
KX-TGE240 series
Model shown is KX-TGE242.
Series
Model No.
Base unit
Handset
Part No.
Part No.
Quantity
KX-TGE210
series
KX-TGE210
KX-TGE210
KX-TGEA20
1
KX-TGE212
KX-TGE210
KX-TGEA20
2
KX-TGE230
series
KX-TGE232
KX-TGE230
KX-TGEA20
2
KX-TGE233
KX-TGE230
KX-TGEA20
3
KX-TGE234
KX-TGE230
KX-TGEA20
4
KX-TGE240
series
KX-TGE240
KX-TGE240
KX-TGEA20
1
KX-TGE242
KX-TGE240
KX-TGEA20
2
KX-TGE243
KX-TGE240
KX-TGEA20
3
KX-TGE244
KX-TGE240
KX-TGEA20
4
KX-TGE245
KX-TGE240
KX-TGEA20
5
Introduction
Accessory information
Supplied accessories
No.
Supplied handset qty.
1 unit*1
2 units*2
3 units*3
4 units*4
5 units*5
Accessory item/ Order number
Accessory quantity
A
AC adaptor/PNLV226Z
1
1
1
1
1
B
Telephone line cord/
PQJA10075Z
1
1
1
1
1
C
Wall mounting adaptor/
PNKL1044Z2
1
1
1
1
1
D
Rechargeable batteries/
HHR-4DPA
2
4
6
8
10
E
Handset cover*6/
PNYNTGEA20BR
1
2
3
4
5
F
Belt clip/PNKE1312Z2
1
2
3
4
5
G
Charger/PNLC1050ZB
–
1
2
3
4
KX-TGE210/KX-TGE240
KX-TGE212/KX-TGE232/KX-TGE242
KX-TGE233/KX-TGE243
KX-TGE234/KX-TGE244
KX-TGE245
The handset cover comes attached to the handset.
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 63).
Accessory item
Order number
Rechargeable batteries
HHR-4DPA*1
R To order, please visit http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Headset
KX-TCA60, KX-TCA93, KX-TCA400, KX-TCA430
T-adaptor
KX-J66
Range extender
KX-TGA405*2
Key detector
KX-TGA20*3
Replacement batteries may have a different capacity from that of the supplied batteries.
By installing this unit, you can extend the range of your phone system to include areas where reception was previously not available. This product can be purchased online. Please visit our Web site: http://www.panasonic.com/RangeExtender
By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached. Please visit our Web site: http://panasonic.net/pcc/products/telephone/p/tga20/
Other information
Design and specifications are subject to change without notice.
The illustrations in these instructions may vary slightly from the actual product.
Expanding your phone system
Handset (optional): KX-TGEA20You can expand your phone system by registering optional handsets (6 max.) to asingle base unit.
Optional handsets may be a different color from that of the supplied handsets.
Important Information
For your safety
To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product.
WARNING
Power connection
Use only the power source marked on the product.
Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at http://www.panasonic.com/contactinfo
Unplug from power outlets and never touch the inside of the product if its casing has been broken open.
Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.
Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.
Operating safeguards
Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.
Do not disassemble the product.
Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.
Medical
Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).)
Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Installation and location
Never install telephone wiring during an electrical storm.
Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
This product is unable to make calls when:
the handset batteries need recharging or have failed.
there is a power failure.
Battery
We recommend using the batteries noted on page 5. USE ONLY rechargeable Ni-MH batteries AAA (R03) size.
Do not mix old and new batteries.
Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.
Charge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.
Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.
Important safety instructions
When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with each other.
For maximum coverage and noise-free communications, place your base unit:
at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.
away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.
facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)
Coverage and voice quality depends on the local environmental conditions.
R If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.
Environment
R Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors.
The product should be kept free from excessive smoke, dust, high temperature, and vibration.
The product should not be exposed to direct sunlight.
Do not place heavy objects on top of the product.
When you leave the product unused for a long period of time, unplug the product from the power outlet.
The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.
The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
Operating the product near electrical appliances may cause interference. Move away from the electrical appliances.
Routine care
Wipe the outer surface of the product with a soft moist cloth.
Do not use benzine, thinner, or any abrasive powder.
Other information
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
Notice for product disposal, transfer, or return
This product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.
Notice
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.
Power consumption:Base unit*1:Standby: Approx. 1.0 W Maximum: Approx. 3.5 WBase unit*2:Standby: Approx. 1.0 W Maximum: Approx. 4.3 WCharger:Standby: Approx. 0.1 WMaximum: Approx. 1.8 W ROperating conditions:0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry)
KX-TGE210 series:
KX-TGE230/KX-TGE240 series:
Getting Started
Setting up
Connections
Base unit
Connect the AC adaptor to the unit by pressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power outlet.
Connect the telephone line cord to the unit, then to the single-line telephone jack (RJ11C) until you hear a click.
A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service.
Note: Use only the supplied Panasonic AC adaptor PNLV226.
Charger
Connect the AC adaptor to the power outlet.
Battery installation
USE ONLY rechargeable Ni-MH batteries AAA (R03) size ().
Do NOT use Alkaline/Manganese/Ni-Cd batteries.
Confirm correct polarities ( , ).
Follow the directions on the display to set up the unit.
Battery charging
Charge for about 7 hours.
Confirm “Charging” is displayed ().
When the batteries are fully charged, “Fully charged” is displayed.
Note when setting up
Note for connections
The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
Note for battery installation
Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted.
Note for battery charging
It is normal for the handset to feel warm during charging.
Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often iF the unit is exposed to grease, dust, or high humidity.
*1 If eco mode is on.Note: R Actual battery performance depends on usage and ambient environment.
Intelligent eco mode
This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit.
When this feature is activated, is displayed.
Eco mode is turned off when the clarity booster is activated .
Controls
Handset
Ringer indicator
Belt clip hole
Speaker
: Volume up/down)
(TALK)
Dial keypad ( TONE)
Headset jack
(SP-PHONE: Speakerphone)
[FLASH] [CALL WAIT]
Microphone
Receiver
Display
[OFF]
[] (NOISE REDUCTION/Smartfunction key) indicator
Charge contacts
Control type
Soft keysBy pressing a soft key, you can select the feature shown directly above it on the display.
Navigator key–or : Scroll throughvarious lists and items.– (Volume: or): Adjust the receiver or speaker volume while talking.–: View the phonebook entry.– REDIAL: View the redial list.– CID (Caller ID): View the caller list.
Base unit
KX-TGE210 series:
Charge contacts
KX-TGE230 series:
Charge contacts
Speaker
[LOCATES CELL]
[HANDSET LOCATOR]
/ (VOL.: Volume up/down)
Message counter
[ANSWER ON/OFF]
(PLAY/STOP)
Message indicator
(Repeat)
(Skip)
[ERASE]
KX-TGE240 series:
Charge contacts
Speaker
[HOLD] [CONF]
[REDIAL] [PAUSE]
[FLASH] [CALL WAIT]
(SP-PHONE: Speakerphone)
SP-PHONE indicator
Message counter
(PLAY/STOP)
Message indicator
[ANSWE ON/OFF]
[LOCATES CELL]
[LOCATOR] [INTERCOM]
(VOL.: Volume up/down)
[ERASE] [MUTE]
(Skip)
(Repeat)
Microphone
Dial keypad ( : TONE)
Display icons
Handset display items
Item
Meaning
Within base unit range
Out of base unit range
The line is in use.
When flashing:The call is put on hold.
When flashing rapidly: An incoming call is now being received.
Eco mode is on. (page 11)
Noise reduction is set. (page 19)
Equalizer is set. (page 19)
Speakerphone is on. (page 17)
Ringer volume is off. (page 29)
Silent mode is on. (page 33)
Call sharing mode is off. (page 31)
Alarm is on. (page 32)
Handset number
Battery level
Blocked call (page 33)
Clarity booster is on. (page 19)
In use
Answering system is being used by another handset or the base unit.*1
Line in use
Someone is using the line.
“Greeting only” is selected. Caller messages are not recorded. (page 44)
KX-TGE230/KX-TGE240 series:
Base unit display items
KX-TGE230/KX-TGE240 series:
Language settings
Display language
You can select either “English” or “Español” as the display language. The default setting is “English”.
: Select the desired setting. [Save]
[OFF]
Voice guidance language
Available for: KX-TGE230/KX-TGE240 series
You can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”.
: Select the desired setting.
[SAVE] [OFF]
Date and time
Enter the current month, date, and year by selecting 2 digits for each.Example: July 15, 2014
[ OK ]
Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.Example: 9:30
: Select “AM” or “PM”.
[SAVE] [OFF]
Note:When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.
Recording your greeting message
Available for: KX-TGE230/KX-TGE240 series
You can record your own greeting message instead of using a pre-recorded greeting message.
: “Yes” [ SELECT]
Record a greeting message.[STOP] [OFF]
Other settings
Smart function key ( key)
The Smart function key (key) is located on the bottom of the handset and informs you with its flashing to allow you to activate the following features by simply pressing this key.
When the indicator flashes rapidly, you can:
Answer the call (outside call, intercom).
Stop paging.
Stop the alarm sound.
When the indicator flashes slowly in standby mode, you can:
Listen to new messages.*1
Listen to new voice mail messages.
View the caller list when there are missed calls.
To activate these features, their Smart function key must be “On”.
KX-TGE230/KX-TGE240 series:
Using the Smart function key ( key)
When the indicator flashes rapidly/slowly, press [].
The above features can be activated depending the situation.
If you answer a call using the Smart function key, the speakerphone is activated.
Even if the handset is placed on the base unit or charger, the feature can be activated. You can talk or listen to new messages*1 without lifting up the handset. If you want to perform further operations, lift up the handset.
When the unit has new messages*1, new voice mail messages, and missed calls, the unit can be operated to play the new messages first, play the new voice mail messages next, and then show the missed calls.
KX-TGE230/KX-TGE240 series:
Setting the Smart function key
The Smart function key for the following features must be “On”.
“New message”*1 (Default: On)
“New VM” (Default: On)
“Missed Call” (Default: Off) The settings can be set for each handset.
KX-TGE230/KX-TGE240 series:
: Select the desired setting and press [SELECT].
“ ” is displayed next to the selected features.
To cancel a selected feature, press [SELECT] again. “” disappears.
[SAVE] [OFF]
Note:If the indicator flashes when the handset is not placed on the base unit or charger, battery consumption is faster than usual.
Dialing mode
If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
: Select the desired setting.
[SAVE] [OFF]
Making calls
Using the handset
Lift the handset and dial the phone number.
To correct a digit, press [CLEAR]
When you finish talking, press [OFF] or place the handset on the base unit or charger.
Using the speakerphone
Dial the phone number and press .
When you finish talking, press [OFF] .
Note:
To switch back to the receiver, press/
Making a call using the redial list
The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).
REDIAL
: Select the desired phone number.
Erasing a number in the redial list
REDIAL
: Select the desired phone number. a [ERASE]
: “Yes” [SELECT] [OFF]
MZNUsing the base unit
Available for: KX-TGE240 series
Dial the phone number.
When the other party answers, speak into the microphone.
When you finish talking, press .
Note:
While on a call, you can switch from the base unit to the handset:
Press on the handset, then press on the base unit with the call sharing mode on (page 31).
If the handset is on the base unit, simply lift it.
Redialing the last number dialed
[REDIAL]
Adjusting the receiver or speaker volume
Handset / Base unit*1Press OR repeatedly while talking.
Pause (for PBX/long distance service users)
A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 26).
Example: If you need to dial the line access number “9” when making outside calls with a PBX:
Handset
9 (Pause)
Dial the phone number.
Base unit*1
*1 KX-TGE240 series: page 3
9 [PAUSE]
Dial the phone number.
Note for handset and base unit:
A 3.5 second pause is inserted each time you press (Pause) on the handset or [PAUSE] on the base unit.
Answering calls
Using the handset
When a call is being received, the ringer indicator and indicator flash rapidly.
Lift the handset and press or when the unit rings.
When you finish talking, press [OFF] or place the handset on the base unit or charger.
Any key answer: You can answer the call by pressing any dial key.
Auto talk: You can answer calls simply by lifting the handset (page 31). Temporary handset ringer off: You can turn the ringer off temporarily by pressing .
Using the Smart function key
When the indicator flashes rapidly, press
You can answer the call even if the handset is placed on the base unit or charger.
You can finish talking by pressing [OFF] without lifting up the handset.
Using the base unit
Available for: KX-TGE240 series
When a call is being received, the SP-PHONE indicator flashes rapidly.
Press when the unit rings.
Speak into the microphone.
When you finish talking, press .
Adjusting the ringer volume
HandsetBase unit*1 Press OR repeatedly to select the desired volume while ringing.
*1 KX-TGE230/KX-TGE240 series: page 3
Press OR repeatedly to select the desired volume.
To turn the ringer off, press and hold until the unit beeps.
Useful features during a call
Hold
Handset
Press [MENU] during an outside call.
: “Hold” [SELECT]
To release hold, press .
The base unit user can take the call by pressing .(KX-TGE240 series: )
Base unit*1
*1 KX-TGE240 series: page 3
Press [HOLD] during an outside call.
To release hold, press .
A handset user can take the call by pressing .
Note for handset and base unit:
After holding for 10 minutes, the call is disconnected.
While an outside call is on hold, the SP-PHONE indicator on the base unit flashes.
Mute
Handset
Press [MUTE] during a call.
To return to the call, press [MUTE].
Note:[MUTE] is a soft key visible on the display during a call.
Base unit*1
*1 KX-TGE240 series: page 3
Press MMUTEN during a call.
R The SP-PHONE indicator flashes.
To return to the call, press MMUTEN.
Handset / Base unit*1
*1 KX-TGE240 series: page 3
MFLASHN allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services.
For call waiting or Call Waiting Caller ID service users
To use call waiting or Call Waiting Caller ID, you must first subscribe with your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed on the handset that is in use after you hear the call waiting tone.
Handset / Base unit*1
*1 KX-TGE240 series: page 3
Press MCALL WAITN to answer the 2nd call.
To switch between calls, press MCALL WAITN.
Note:
R Please contact your service provider/ telephone company for details and availability of this service in your area.
Temporary tone dialing (for rotary/pulse service users)
Handset / Base unit*1
*1 KX-TGE240 series: page 3
Press * (TONE) before entering access
Handset clarity booster
This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary.
Handset noise reduction
This feature allows you to hear the voice of the person you are talking to clearly, by reducing the surrounding noise coming from the other party’s telephone.
Press MN to turn on/off while talking.
Note:
R Depending on the environment where this handset is being used, this feature may not be effective.
R This feature is not available using the speakerphone.
R When both the “Equalizer” setting and
Handset equalizer
This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand. 1 Press MMENUN while talking. 2 MbN: “Equalizer” a MSELECTN
MbN: Select the desired setting.
Press MOKN to exit.
Note: To establish a conference call:
R Depending on the condition and quality of MMENUN a MbN: “Conference” a your telephone line, this feature may MSELECTN emphasize existing line noise. If it becomes R To leave the conference, press MOFFN.
difficult to hear, turn this feature off. The other 2 parties can continue the R This feature is not available while using the conversation. speakerphone. R To put the outside call on hold:
MMENUN a MbN: “Hold” a
MSELECTN
Call share To resume the conference: MMENUN
Handset
You can join an existing outside call. a MbN: “Conference” a MSELECTN R To cancel the conference: MMENUN a
MbN: “Stop conference” a To join the conversation, press MN when MSELECTN
the other unit is on an outside call. You can continue the conversation
with the outside caller.
Base unit*1
Base unit*1
*1 KX-TGE240 series: page 3
*1 KX-TGE240 series: page 3 To join the conversation, press MZN when the
handset is on an outside call. 1 During an outside call, press
MINTERCOMN. Note for handset and base unit:
When 2 or more handsets are
R A maximum of 3 parties (including 1 outside
registered: party) can join a conversation using 2
– To page a specific handset, enter the extensions. (3-way conference)
handset number.
R To prevent other users from joining your
– To page all handsets, press 0 or wait conversations with outside callers, turn call for a few seconds. sharing mode off (page 31).
2 Wait for the paged party to answer.
R If paged party does not answer, press
Transferring calls, conference MINTERCOMN to return to the outside calls call.
Outside calls can be transferred or a 3 To complete the transfer:
conference call with an outside party can be Press MZN.
made: R The outside call is being routed to the
between 2 handsets
between a handset and the base unit*1 To establish a conference call:
*1 KX-TGE240 series: page 3 Press MCONFN.
R To leave the conference, press MZN. The other 2 parties can continue the conversation.
During an outside call, press MMENUN. R To put the outside call on hold, press
MbN: “Intercom” a MSELECTN MHOLDN. To resume the conference, 3 MbN: Select the desired unit. a MSELECTN press MCONFN. 4 Wait for the paged party to answer.
Handset
R If the paged party does not answer,
press MN to return to the outside Handset locator call.
You can locate a misplaced handset by
5 To complete the transfer: paging it.
Press MOFFN.
1 Base unit: Press MLOCATORN or MHANDSET LOCATORN.
R All registered handsets beep for 1 minute. 2 To stop paging:
Base unit: Press MLOCATORN or MHANDSET LOCATORN. Handset:
KX-TGE210/KX-TGE230 series:
page 3
Press MOFFN.
KX-TGE240 series: page 3
Press M N, then press MOFFN.
Using the Smart function key
You can also stop paging: – KX-TGE210/KX-TGE230 series: press
MN.
– KX-TGE240 series: press M N, then press MOFFN.
Cell locator
Available for:
KX-TGE230/KX-TGE240 series (page 3)
This feature allows you to locate a misplaced cellular phone by pressing the MLOCATES CELLN button on the base unit and calling your cellular phone. You must assign your cellular phone’s phone number to the button beforehand. Only 1 cellular phone number (24 digits max.) can be assigned.
Adding a phone number
MMENUN#248
R If you have already stored a cellular phone number, the current number is displayed.
Enter your cellular phone number. a
MSAVEN a MOFFN
Erasing the number
MMENUN#248
Press and hold MCLEARN until all digits are erased. a MSAVEN a MOFFN
Calling the misplaced cellular phone
Base unit: MLOCATES CELLN R To stop calling:
KX-TGE230 series: press MLOCATES CELLN
KX-TGE240 series: press MZN.
Important:
R While the base unit is calling the cellular phone, the outside line is used.
KX-TGE230 series: Even if the cellular phone answers, you cannot talk with the cellular phone. To end the call, press MLOCATES CELLN on the base unit.
KX-TGE240 series: When the cellular phone answers, you can talk with the cellular phone. To end the call, press MZN on the base unit. Charges may be incurred if the cellular phone answers the call.
Intercom
Intercom calls can be made:
between handsets
between a handset and the base unit*1 *1 KX-TGE240 series: page 3
Note:
R When paging unit(s), the paged unit(s) beeps for 1 minute.
R If you receive an outside call while talking on the intercom, you hear 2 tones.
To answer the call with the handset, press MOFFN, then press MN.
To answer the call with the base unit, press MZN 2 times.
Making an intercom call
MMENUN a MbN: “Intercom” a
Handset
MSELECTN
MbN: Select the desired unit. a MSELECTN 3 When you finish talking, press MOFFN.
Note:
R You can also use the MINTN soft key, if displayed, to make intercom calls.
Base unit*1
*1 KX-TGE240 series: page 3
1 Press MINTERCOMN.
When 2 or more handsets are registered:
To page a specific handset, enter the handset number.
To page all handsets, press 0 or wait for a few seconds.
R To stop paging, press MINTERCOMN. 2 When you finish talking, press MINTERCOMN. Answering an intercom call
Handset
Press MN to answer the page.
When you finish talking, press MOFFN.
Base unit*1
*1 KX-TGE240 series: page 3
1 Press MINTERCOMN to answer the page. 2 When you finish talking, press MINTERCOMN.
Using the Smart function key Press M N to answer the page.
Power back-up operation
When a power failure occurs, the charged handset temporarily supplies power to the base unit (power back-up mode). This allows you to make and receive calls using a handset during a power failure. The base unit will not perform any other functions. However, some functions such as Caller ID and phonebook are available only when using a handset other than the handset supplying power to the base unit. You can program “Power failure” and the default setting is “Auto” (page 31). Important:
R If a handset is not placed on the base unit when a power failure occurs, “Base no power Press OFF” is displayed. After pressing MOFFN on the handset, place it on the base unit to start power back-up mode.
R Power back-up mode will not work if the battery level of the power supplying handset is or .
R Do not lift the power supplying handset from the base unit during power back-up mode.
Panasonic Ni-MH battery performance (supplied batteries) during power back-up mode
When the batteries are fully charged, operating time of the handset in power back-up mode varies depending on usage.
Continuous use of the handset in power back-up mode: 1.5 hours max.
Continuous use of the handset other than a handset in power back-up mode: 2 hours max.
Not in use in power back-up mode: 2 hours max.
Making calls during a power failure
n When only 1 handset is registered: 1 Lift the handset and dial the phone number. 2 Within 1 minute, place the handset on the base unit.
R Wait until speakerphone is turned on automatically and the call is made.
When the other party answers the call, keep the handset on the base unit and talk using the speakerphone.
When you finish talking, press MOFFN.
n When 2 or more handsets are registered: You should leave one handset on the base unit for supplying the power, and use another handset for making calls.
Note:
R The range of the base unit is limited during a power failure. Please use the handset close to the base unit.
Making a call using the redial list n When only 1 handset is registered:
Lift the handset.
MEN REDIAL
MbN: Select the desired phone number. 4 Within 1 minute, place the handset on the base unit.
R Wait until speakerphone is turned on automatically and the call is made.
When 2 or more handsets are registered: You should leave one handset on the base unit for supplying the power, and use another handset for making calls.
Making a call using the phonebook
There must be at least 2 handsets registered to the base unit in order for the phonebook feature to be used during a power failure.
You should leave one handset on the base unit for supplying the power, and use another handset for making calls.
Answering calls during a power failure
When only 1 handset is registered: 1 When the unit rings, keep the handset on the base unit and press M N or
MZN.
R Speakerphone is turned on.
2 When you finish talking, press MOFFN.
n When 2 or more handsets are registered: When the unit rings, use a handset which is not supplying power to the base unit.
R Do not use or lift the handset which is placed on the base unit during power back-up mode.
Note:
R The range of the base unit is limited during a power failure. Please use the handset close to the base unit.
Phonebook
You can add 100 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to the desired group.
Important:
R All entries can be shared by any registered handset.
Adding phonebook entries
MFN W a MMENUN
MbN: “Add new entry” a MSELECTN
Enter the party’s name. a MOKN
Enter the party’s phone number. a MOKN
MbN: Select the desired group. a MSELECTN 2 times a MOFFN
Character table for entering names
Key
Character
1
&
’
(
)
H
,
–
.
/
1
2
A
B
C
2
a
b
c
2
3
D
E
F
3
d
e
f
3
4
G
H
I
4
g
h
i
4
5
J
K
L
5
j
k
l
5
6
M
N
O
6
m
n
o
6
7
P
Q
R
S
7
p
q
r
s
7
While entering characters, you can switch between uppercase and lowercase by pressing * (A®a).
Key
Character
8
T U
V
8
t u
v
8
9
W X
Y
Z
9
w x
y
z
9
0
0
#
#
R To enter another character that is located on the same dial key, first press MEN to move the cursor to the next space.
R If you do not press any dial key within 5 seconds after entering a character, the character is fixed and the cursor moves to the next space.
R in the above table represents a single space.
Erasing the character or number
Press MFN or MEN. a MCLEARN
R Press and hold MCLEARN to erase all characters or numbers.
Storing a redial list number to the phonebook
Phone numbers of up to 24 digits can be stored in the phonebook.
MEN REDIAL
MbN: Select the desired phone number. a MSAVEN
To store the name, continue from step 3, “Editing entries”, page 25.
Storing caller information to the phonebook
MCN CID
MbN: Select the desired entry.
R To edit the number: MMENUN a MbN:
“Edit” a MSELECTN
Press MEDITN repeatedly until the phone number is shown in the desired format. And then, press MSAVEN. Go to step 5.
MMENUN
MbN: “Save CID” a MSELECTN 5 MbN: “Phonebook” a MSELECTN
6 Continue from step 3, “Editing entries”, page 25.
Groups
Groups can help you find entries in the phonebook quickly and easily. You can change the names of groups assigned for phonebook entries (“Friends”, “Family”, etc.). By assigning different ringer tones for different groups of callers, you can identify who is calling (ringer ID), if you have subscribed to Caller ID service.
Changing group names/setting ringer
ID
The default group name is “Group 1” to “Group 9”.
MFN W a MMENUN
MbN: “Group” a MSELECTN
MbN: Select the desired group. a
MSELECTN 4 To change group names
MbN: “Group name” a MSELECTN a
Edit the name (10 characters max.). a
MSAVEN
To set group ringer tone
MbN: Select the current setting of the group ringer tone. a MSELECTN a MbN: Select the desired ringer tone. a MSAVEN
5 MOFFN
Finding and calling from a phonebook entry
MFN W
To scroll through all entries MbN: Select the desired entry.
To search by first character Press the dial key (0 to 9, or #) which contains the character you are searching for (page 24). MbN: Scroll through the phonebook if necessary.
Phonebook
To search by group
MGROUPN
MbN: Select the desired group. a
MSELECTN
MbN: Scroll through the phonebook if necessary.
3 M N
Editing entries
Find the desired entry (page 25).
MMENUN a MbN: “Edit” a MSELECTN
Edit the name if necessary. a MOKN
Edit the phone number if necessary. a MOKN
MbN: Select the desired group (page 25). a MSELECTN 2 times
MOFFN
Erasing entries
Erasing an entry
Find the desired entry (page 25).
MMENUN a MbN: “Erase” a MSELECTN
MbN: “Yes” a MSELECTN
MOFFN
Erasing all entries
MFN W a MMENUN
MbN: “Erase all” a MSELECTN
MbN: “Yes” a MSELECTN
MbN: “Yes” a MSELECTN
MOFFN
Chain dial
This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.
1 During an outside call, press MMENUN.
MbN: “Phonebook” a MSELECTN
MbN: Select the desired entry.
Press MCALLN to dial the number.
Note:
R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 17).
R If you have rotary/pulse service, you need to press * (TONE) before pressing MMENUN in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding * (TONE) to the beginning of phone numbers you wish to chain dial (page 24).
Speed dial
You can assign 1 phone number to each of the dial keys (1 to 9) on the handset.
Adding phone numbers to speed dial keys
n By entering phone numbers: 1 Press and hold the desired speed dial key (1 to 9). a MADDN
MbN: “Manual” a MSELECTN
Enter the party’s name (16 characters max.). a MOKN 4 Enter the party’s phone number (24 digits max.). a MOKN
5 MSELECTN a MOFFN n From the phonebook: 1 Press and hold the desired speed dial key (1 to 9). a MADDN 2 MbN: “Phonebook” a MSELECTN
MbN: Select the desired entry.
MSAVEN a MOFFN
Note:
R If you edit a phonebook entry which is assigned to a speed dial key, the edited entry does not transfer to the speed dial key.
Editing an entry
Press and hold the desired speed dial key
(1 to 9). a MMENUN
MbN: “Edit” a MSELECTN
Edit the name if necessary. a MOKN
Edit the phone number if necessary. a
MOKN 5 MSELECTN a MOFFN
Erasing an entry
Press and hold the desired speed dial key
(1 to 9). a MMENUN
MbN: “Erase” a MSELECTN
MbN: “Yes” a MSELECTN
MOFFN
Viewing an entry/Making a call
Press and hold the desired speed dial key (1 to 9).
To make a call, press MN.
Menu list
To access the features, there are 2 methods. n Scrolling through the display menus
MMENUN
Press MCN or MDN to select the desired main menu. a MSELECTN
Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
Press MCN or MDN to select the desired setting. a MSAVEN n Using the direct command code
MMENUN a Enter the desired code.
Example: Press MMENUN#101.
Select the desired setting. a MSAVEN
Note:
R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display menu tree and direct command code table
Main menu: W “Phonebook”
Operation
Code
Viewing the phonebook entry.
#280
25
Main menu: “Caller list”
Operation
Code
Viewing the caller list.
#213
37
Main menu: “Answering device”*1
Sub-menu 1
Sub-menu 2
Settings
Code
Play new message
–
–
#323
40
Play all message
–
–
#324
40
Erase all message*2
–
–
#325
41
Greeting
Record greeting*2
–
#302
39
Check greeting
–
#303
40
Pre-recorded*2
(Reset to pre-recorded greeting)
–
#304
40
Sub-menu 1
Sub-menu 2
Settings
Code
New message alert*2
Outgoing call
– On/Off
On
<Off>
#338
41
Outgoing call
– Notification to
–
Outgoing call – Remote code
Activate
<Inactivate>
Base unit beep
On
<Off>
#339
41
Settings
Ring count*2
2-7 rings
<4 rings>
Toll saver
#211
44
Recording time*2
1 min
<3 min>
Greeting only*3
#305
44
Remote code*2
<111>
#306
43
Screen call
– Handset
<On>
Off
#310
44
Screen call
– Base unit*2,*4
<On>
Off
#G310
44
Answer on*2
–
–
#327
39
Answer off*2
–
–
#328
39
Main menu: “Voice Mail access”
Operation
Code
Listening to voice mail messages.
#330
46
Main menu: “Intercom”
Operation
Code
Paging the desired unit.
#274
22
Main menu: “Set date & time”
Sub-menu 1
Sub-menu 2
Settings
Code
Date and time*2
–
–
#101
14
Memo alarm
Alarm1-3
Once
Daily
Weekly
<Off>
#720
32
Time adjustment*2, *5
–
<Caller ID auto> Manual
#226
–
Main menu: “Speed dial”
Operation
Code
Viewing the speed dial entry.
#261
26
Main menu: “Settings”
Sub-menu 1
Sub-menu 2
Settings
Code
Ring adjustments
Ringer volume
Off–6 <6>
#160
–
Ringer tone*6, *7
<Tone 1>
#161
–
Silent mode
– Handset
On/Off
– On
– <Off>
#238
33
Start/End
– <11:00 PM/06:00 AM>
#237
33
Select group
#241
33
Silent mode
– Base unit*2,*4
On/Off
– On
– <Off>
#G238
33
Start/End
– <11:00 PM/06:00 AM>
#G237
33
Select group
#G241
33
Set date & time
Date and time*2
–
#101
14
Memo alarm – Alarm1-3
Once
Daily
Weekly
<Off>
#720
32
Time adjustment*2, *5
<Caller ID auto> Manual
#226
–
Talking Caller ID
Handset
<On>
Off
#162
37
Base unit*1,*2
On
<Off>
#G162
Sub-menu 1
Sub-menu 2
Settings
Code
Key detector setting*8
– 1:Add new device (for
Detector1)*9
– 2:Add new device (for Detector2)
– 3:Add new device (for Detector3)
– 4:Add new device (for Detector4)
Change name*2
Detector1
#6561
–
Detector2*10
#6562*11
Detector3*10
#6563*11
Detector4*10
#6564*11
Registration
–
#6571
–
#6572*11
#6573*11
#6574*11
Deregistration
–
#6581
–
#6582*11
#6583*11
#6584*11
Call block*2
Block a single number
–
#217
33
Block range of numbers
–
Block unknown CID
(CID: Caller ID)
On
<Off>
#240
34
First ring
<On>
Off
#173
34
Speed dial
–
–
#261
26
Cell locator*1
–
–
#248
21
Record
greeting*1, *2
–
–
#302
39
Voice mail
Save VM access#*2
(VM: Voice mail)
–
#331
46
VM tone detect*2
<On> Off
#332
46
LCD contrast
(Display contrast)
–
Level 1–4 <2>
#145
–
Handset name
–
–
#104
35
Display name
–
On
<Off>
#105
35
Smart function key
–
–
#278
15
Key tone
–
<On>
Off
#165
–
Sub-menu 1
Sub-menu 2
Settings
Code
Caller ID edit
(Caller ID number auto edit)
–
<On>
Off
#214
38
Auto talk*12
–
On
<Off>
#200
18
Set tel line
Set dial mode*2
Pulse
<Tone>
#120
16
Set flash time*2, *13
900 ms
<700 ms>
600 ms
400 ms
300 ms
250 ms
200 ms
160 ms
110 ms
100 ms
90 ms
80 ms
#121
19
Set line mode*2, *14
A <B>
#122
–
Call sharing*2
–
<On>
Off
#194
20
Registration
Register handset
–
#130
35
Deregistration*3
–
#131
35
Power failure
–
<Auto> Off
#152
22
Change language
Display
<English>
Español
#110
14
Voice prompt*1,*2
<English> Español
#112
14
Main menu: “Customer support”
Operation
Code
Displaying customer support Web address.
#680
–
Main menu: “Key detector”*8
Sub-menu 1
Sub-menu 2
Settings
Code
Search
–
–
#655
–
Battery check
–
–
KX-TGE230/KX-TGE240 series:
If you program these settings using one of the units, you do not need to program the same item using another unit.
This menu is not displayed when scrolling through the display menus. It is only available in direct command code.
KX-TGE240 series: page 3
This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.
This setting is available when you have the key detector (KX-TGA20). Read the installation manual for more information on the key detector.
For models with supplied key detectors, the display shows “1:Detector1”.
If you register 2 or more key detectors.
If you have 2 or more key detectors.
If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.
The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to pick up the waiting call.
Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good.
Alarm
An alarm sounds at the set time for 1 minute and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be displayed for the alarm. A total of 3 separate alarm times can be programmed for each handset. You can set one of 3 different alarm options (once, daily, or weekly) for each alarm time.
Important:
R Make sure the unit’s date and time setting is correct (page 14).
MMENUN#720
Select an alarm by pressing 1 to 3. a
MSELECTN
MbN: Select the desired alarm option. a MSELECTN
“Off”
Turns alarm off. Go to step 10.
“Once”
An alarm sounds once at the set time.
“Daily”
An alarm sounds daily at the set time.
Go to step 5.
“Weekly”
Alarm sounds weekly at the set time(s).
Proceed with the operation according to your selection in step 3. n Once:
Enter the desired month and date. a
MOKN
n Weekly:
MbN: Select the desired day of the week and press MSELECTN. a MOKN 5 Set the desired time.
6 *: Select “AM” or “PM”. a MOKN 7 Enter a text memo (10 characters max.). a MOKN
MbN: Select the desired alarm tone. a MSELECTN
R We recommend selecting a different ringer tone from the one used for outside calls.
MbN: Select the desired snooze setting. a MSAVEN 10 MSELECTN a MOFFN
Note:
R Press MSTOPN to stop the alarm completely.
R When the handset is in use, the alarm will not sound until the handset is in standby mode.
R Press any dial key, MN, or MSNOOZEN to stop the sound but keep the snooze function activated.
R If you want to make an outside call when the snooze function is activated, please stop the snooze function before making the call.
Silent mode
Silent mode allows you to select a period of time during which the handset and/or base unit will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Silent mode can be set for each unit. Using the phonebook’s group feature (page 25), you can also select groups of callers whose calls override silent mode and ring the handset (Caller ID subscribers only). Important:
R Make sure the unit’s date and time setting is correct (page 14).
R If you have set the alarm, the alarm sounds even if the silent mode is turned on.
Turning silent mode on/off
For handset setting: MMENUN#238
For base unit setting (using a
handset)*1: MMENUN#*238
MbN: Select the desired setting. a MSAVEN
R If you select “Off”, press MOFFN to exit.
Enter the desired hour and minute you wish to start this feature.
*: Select “AM” or “PM”. a MOKN 5 Enter the desired hour and minute you wish to end this feature.
*: Select “AM” or “PM”.
MSAVEN a MOFFN
*1 KX-TGE240 series: page 3
Changing the start and end time
For handset setting: MMENUN#237
For base unit setting (using a
handset)*1: MMENUN#*237
Continue from step 3, “Turning silent mode on/off”, page 33.
*1 KX-TGE240 series: page 3
Selecting groups to bypass silent mode
For handset setting: MMENUN#241
For base unit setting (using a
handset)*1: MMENUN#*241
Select your desired groups by pressing 1 to 9.
R “ ” is displayed next to the selected group numbers.
R To cancel a selected group, press the same dial key again. “” disappears.
MSAVEN a MOFFN
*1 KX-TGE240 series: page 3
Call block
This feature rejects calls from unwanted callers (Caller ID subscribers only). The following items are available when storing phone numbers in the call block list (250 max.).
“Block a single number”: The unit can reject calls from specific phone numbers.
“Block range of numbers”: The unit can reject calls that begin with a number stored in the call block list, such as a toll-free phone number prefix or certain area codes.
You can also set the unit to reject calls that do not have a phone number.
When a call is received, the unit rings briefly*1 while caller information is being received. If the caller’s phone number matches an entry in the call block list, the unit emits no sound to the caller, and disconnects the call.
*1 This is called first ring. If you do not want the first ring to sound, turn this setting to “Off” (page 34).
Important:
R Rejected calls are logged in the caller list.
Storing unwanted callers
Storing a single phone number
Important:
R We recommend storing 10 digits (including the area code). If only 7 digits are stored, all numbers that have the same last 7 digits will be blocked. n From the caller list:
MCN CID
MbN: Select the entry to be blocked.
R To edit the number: MMENUN a MbN: “Edit” a MSELECTN
Press MEDITN repeatedly until the phone number is shown in the 10-digit format. And then, press MSAVEN. Go to step 5.
MMENUN
MbN: “Save CID” a MSELECTN
MbN: “Call block” a MSELECTN
MbN: “Yes” a MSELECTN
Edit the phone number if necessary (24 digits max.).
MSAVEN a MOFFN n By entering phone numbers:
MMENUN#217
MbN: “Block a single number” a MSELECTN
MMENUN a MbN: “Add” a MSELECTN
Enter the phone number (24 digits max.). R To erase a digit, press MCLEARN.
MSAVEN a MOFFN
Storing a range of numbers
MMENUN#217
MbN: “Block range of numbers” a MSELECTN
MMENUN a MbN: “Add” a MSELECTN
Enter the desired number (2-8 digits). R To erase a digit, press MCLEARN.
MSAVEN a MOFFN
Blocking incoming calls that have no phone number
You can reject calls when no phone number is provided, such as private callers or out of area calls.
MMENUN#240
MbN: Select the desired setting. a MSAVEN a MOFFN
Setting the first ring for the call block list
If you do not want the first ring from a number on the call block list to sound, turn the first ring setting to “Off”. The default setting is “On”.
MMENUN#173
MbN: Select the desired setting. a MSAVEN a MOFFN
Viewing/editing/erasing call block numbers
MMENUN#217
MbN: “Block a single number” or
“Block range of numbers” a MSELECTN
MbN: Select the desired entry.
R To exit, press MOFFN. 4 To edit a number: MEDITN a Edit the number. a MSAVEN
a MOFFN
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN a MOFFN
Note:
R When editing, press the desired dial key to add, MCLEARN to erase.
Erasing all call block numbers
MMENUN#217
MbN: “Block a single number” or
“Block range of numbers” a MSELECTN
MMENUN a MbN: “Erase all” a
MSELECTN
MbN: “Yes” a MSELECTN
MbN: “Yes” a MSELECTN a MOFFN
Other programming
Changing the handset name
The default handset name is “Handset 1” to “Handset 6”. You can customize the name
of each handset (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets. To display the handset name in standby mode, turn on the handset name display feature (page 35).
MMENUN#104
Enter the desired name (10 characters max.).
MSAVEN a MOFFN
Displaying the handset name
You can select whether or not the handset name is displayed in standby mode. The default setting is “Off”.
MMENUN#105
MbN: Select the desired setting. a
MSAVEN a MOFFN
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the base unit.
Important:
R See page 5 for information on the available model.
Registering a handset to the base unit
The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset.
Handset: MMENUN#130
Base unit:
Press and hold MLOCATORN or MHANDSET LOCATORN for about 5 seconds.
R If all registered handsets start ringing, press MLOCATORN or MHANDSET LOCATORN again to stop, then repeat this step.
Handset:
Press MOKN, then wait until a long beep sounds.
Deregistering a handset
A handset can cancel its own registration to the base unit, or other handsets registered to the same base unit. This allows the handset to end its wireless connection with the system.
MMENUN#131
R All handsets registered to the base unit are displayed.
MbN: Select the handset you want to cancel. a MSELECTN
MbN: “Yes” a MSELECTN a MOFFN
Using Caller ID service
Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details.
Caller ID features
When an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
R If the unit cannot receive caller information, the following is displayed:
“Out of area”: The caller dials from an area which does not provide a Caller ID service.
“Private caller”: The caller
requests not to send caller information.
“Long distance”: The caller makes a long distance call.
R If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier.
If a call is not answered, the unit treats it as a missed call. The display shows “Missed call”.
Note:
R Even when there are unviewed missed calls, “Missed call” disappears from the standby display if the following operation is performed by one of the units:
A handset is replaced on the base unit or charger.
Pressing MOFFN on a handset.
Phonebook name display
When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list.
Caller ID Service
Talking Caller ID
Handset / Base unit*1
*1 KX-TGE230/KX-TGE240 series: page 3
This feature lets you know who is calling without looking at the display. To use this feature, you must:
– subscribe to a Caller ID service of your service provider/telephone company. – turn this feature on (page 29). When caller information is received, the handsets and/or base unit announce the caller’s name or phone number received from your service provider/telephone company following every ring. The unit announces in English only.
R Name pronunciation may vary. This feature may not pronounce all names correctly.
R Caller ID service has a limit of how many characters can be displayed. If the caller’s name is too long, the unit may not be able to display or announce the entire name.
Phonebook name announcement
When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is announced.
Caller list
Important:
R Make sure the unit’s date and time setting is correct (page 14).
Viewing the caller list and calling back
MCN CID
Press MCN to search from the most recent call, or MDN to search from the oldest call.
To call back, press MN.
To exit, press MOFFN.
Note:
R If the entry has already been viewed or answered, “” is displayed.
Using the Smart function key
When “Missed call” is displayed and the indicator flashes slowly, there are missed
calls.
Press M N in step 1 on “Viewing the caller list and calling back”, page 37.
R “Missed Call” must be set to “On” in “Setting the Smart function key”, page 15.
R If the handset is placed on the base unit or charger, you need to lift up the handset to view the caller list after pressing M N.
R When the unit has new messages*1, new voice mail messages, and missed calls, the unit can be operated to play the new messages first, play the new voice mail messages next, and then show the missed calls.
*1 KX-TGE230/KX-TGE240 series: page 3
Editing a caller’s phone number
You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.
MCN CID
MbN: Select the desired entry.
MMENUN a MbN: “Edit” a MSELECTN
Press MEDITN repeatedly until the phone number is shown in the desired format.
M N
Caller ID number auto edit feature
Once you call back an edited number, the unit which was used to call back remembers the area code and format of the edited number. The next time someone calls from the same area code, caller information is customized by the unit as follows:
When the call is being received, the Caller ID number is displayed in the same format as the edited number.
After the call has ended, the caller’s phone number is displayed in the same format as the edited number, when reviewed from the caller list.
For example, you can use this feature to set the unit to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code.
To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically.
This feature can be set for each unit (page 31). The default setting is “On”.
Note:
R Phone numbers from the 4 most recently edited area codes are automatically edited.
Erasing selected caller information
MCN CID
MbN: Select the desired entry.
MERASEN a MbN: “Yes” a MSELECTN
MOFFN
Erasing all caller information
MCN CID
MERASEN a MbN: “Yes” a MSELECTN
MOFFN
Answering system
Available for:
KX-TGE230/KX-TGE240 series (page 3)
The answering system can answer and record calls for you when you are unavailable to answer the phone.
You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the recording time setting (page 44).
Important:
R Make sure the unit’s date and time setting is correct (page 14).
Memory capacity (including your greeting message)
The total recording capacity is about 17 minutes. A maximum of 64 messages can be recorded.
Note:
R When message memory becomes full:
“Messages full” is shown on the handset display.
The message counter on the base unit flashes if the answering system is turned on.
If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later.
If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded.
Base unit
Turning the answering system on/off
Press MANSWER ON/OFFN to turn on/off the answering system.
Handset
To turn on:
MMENUN#327
To turn off:
MMENUN#328
MOFFN
Note for base unit and handset:
R When the answering system is turned on, the message counter on the base unit displays the total number of messages (old and new).
Greeting message
When the unit answers a call, a greeting message is played to callers.
You can use either:
– your own greeting message – a pre-recorded greeting message
Recording your greeting message
MMENUN#302
MbN: “Yes” a MSELECTN
After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.).
Press MSTOPN to stop recording. a MOFFN
Using a pre-recorded greeting message
The unit provides 2 pre-recorded greeting messages:
If you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message.
If the message recording time (page 44) is set to “Greeting only”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again.
Resetting to a pre-recorded greeting message
If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message.
MMENUN#304
MYESN a MOFFN
Playing back the greeting message
MMENUN#303
To exit, press MOFFN.
Listening to messages
Using the base unit
When new messages have been recorded, M N on the base unit flashes.
Press M N (PLAY).
R During playback, MN on the base unit lights.
R If new messages have been recorded, the base unit plays back new messages.
R If there are no new messages, the base unit plays back all messages.
Operating the answering system during playback
Key
Operation
MjN or MkN
Adjust the speaker volume
MN
Repeat message*1
MN
Skip message
MN (STOP)
Stop playback
MERASEN
Erase currently playing message
*1 If pressed within the first 5 seconds of a message, the previous message is played.
Erasing all messages
Press MERASEN 2 times while the unit is not in use.
Using the handset
When new messages have been recorded, “New message” is displayed. 1 To listen to new messages:
MMENUN#323
To listen to all messages:
MMENUN#324
2 When finished, press MOFFN.
Note:
R To switch to the receiver, press M N.
R You can also use the MPLAYN soft key, if displayed, to play new messages.
Using the Smart function key
When “New message” is displayed and the indicator flashes slowly, there are new
messages.
Press M N in step 1 on “Using the handset”, page 40.
R “New message” must be set to “On” in “Setting the Smart function key”, page 15.
Operating the answering system
Key
Operation
MjN or MkN
Adjust the receiver/speaker volume (during playback)
1 or MFN
Repeat message (during playback)*1
2 or MEN
Skip message (during playback)
3
Enter the “Settings” menu
4
Play new messages
5
Play all messages
6
Play greeting message
76
Record greeting message
MMENUN a MbN: “Answering device” a
MSELECTN
Key
Operation
8
Turn answering system on
MPAUSEN
Pause message*2
9 or
MSTOPN
Stop recording Stop playback
0
Turn answering system off
*4*3
Erase currently playing message
*5
Erase all messages
*6
Reset to a pre-recorded greeting message
*1 If pressed within the first 5 seconds of a message, the previous message is played.
*2 To resume playback:
MbN: “Playback” a MSELECTN *3 You can also erase as follows:
MPAUSEN a MbN: “Erase” a
MSELECTN a MbN: “Yes” a MSELECTN
Calling back (Caller ID subscribers only)
Press MPAUSEN during playback.
MbN: “Call back” a MSELECTN
n Editing the number before calling back 1 Press MPAUSEN during playback.
MbN: “Edit & Call” a MSELECTN
Press MEDITN repeatedly until the phone number is shown in the desired
Erasing all messages
MMENUN#325
MbN: “Yes” a MSELECTN a MOFFN
Advanced new message alerting features
Audible message alert
This feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to
the messages, if the “Base unit beep” setting is turned on. The default setting is “Off”.
MMENUN#339
MbN: Select the desired setting. a MSAVEN a MOFFN Note:
R When the silent mode is activated (page 33), the base unit beeps will not sound.
New message alert by a call
This feature allows you to receive a notification by phone when new messages are recorded. The base unit calls a phone number you specify. You can then operate the answering system remotely to listen to the new message.
To use this feature, you must:
store a phone number to which the unit makes the call to.
turn on the new message alert setting. After you answer the new message alert call, you can listen to messages from that call (page 42).
Important:
R A new message alert is stopped 1 minute
after the unit starts to call. The unit will not retry the call even if the call is not answered.
Storing a phone number to which the unit makes an alert call n From the phonebook:
MMENUN#338
MbN: “Notification to” a
MSELECTN a MADDN
MbN: “Phonebook” a MSELECTN
MbN: Select the desired phonebook entry. a MSAVEN a MOFFN
n By entering a phone number:
MMENUN#338
MbN: “Notification to” a MSELECTN a MADDN 3 MbN: “Manual” a MSELECTN 4 Enter the desired name (16 characters max.). a MOKN 5 Enter the desired number (24 digits max.). a MOKN a MSELECTN a MOFFN
Turning on/off the new message alert setting
MMENUN#338
MbN: “On/Off” a MSELECTN
MbN: Select the desired setting. a
MSAVEN a MOFFN
Editing the set phone number
MMENUN#338
MbN: “Notification to” a MSELECTN
MMENUN a MbN: “Edit” a MSELECTN
Edit the name if necessary (16 characters max.). a MOKN
Edit the phone number if necessary (24 digits max.). a MOKN a MSELECTN a MOFFN
Erasing the set phone number
MMENUN#338
MbN: “Notification to” a MSELECTN 3 MMENUN a MbN: “Erase” a MSELECTN
4 MbN: “Yes” a MSELECTN a MOFFN
R The new message alert setting is turned off.
Activating/inactivating the remote access code to play messages
If you activate this feature, you must enter the remote access code (page 43) to play the new message from the new message alert call. This is so that unauthorized parties cannot listen to your messages. The default setting is “Inactivate”.
“Inactivate”: You can listen to the message by pressing 4 to play new messages (without entering the remote access code).
“Activate”: You must enter your remote access code and then press 4 to play new message.
MMENUN#338
MbN: “Remote code” a MSELECTN
MbN: Select the desired setting. a
MSAVEN a MOFFN
Listening to messages
After you answer the new message alert, you can listen to the messages as follows.
When the remote access code is set to “Inactivate”:
Press 4 to play the new message during the announcement.
When the remote access code is set to “Activate”: 1 Enter the remote access code (page 43) during the announcement.
2 Press 4 to play the new message.
Note:
R Within 10 seconds after listening to new messages, you can press #9 during the call to turn off the new message alert by a call feature.
R Even if the unit makes a new message alert call, the handset redial list does not show the record.
Remote operation
Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111”.
Important:
R To prevent unauthorized access to this product, we recommend that you regularly change the remote code.
MMENUN#306
Enter the desired 3-digit remote access code.
MSAVEN a MOFFN
Deactivating remote operation
Press * in step 2 on “Remote access code”, page 43.
R The entered remote access code is deleted.
Using the answering system remotely
Dial your phone number from a touch-tone phone.
After the greeting message starts, enter your remote access code. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 43). 4 When finished, hang up.
Voice guidance
When the English voice guidance is selected
During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations.
When the Spanish voice guidance is selected
To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 43).
Note:
R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call.
Remote commands
You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.
Key
Operation
1
Repeat message (during playback)*1
2
Skip message (during playback)
4
Play new messages
5
Play all messages
9
Stop playback*2
Start voice guidance*3
0
Turn answering system off
*4
Erase currently playing message
*5
Erase all messages
*#
End remote operation (or hang up)
*1 If pressed within the first 5 seconds of a message, the previous message is played.
*2 For English voice guidance only *3 For Spanish voice guidance only
Turning on the answering system remotely
1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 15 times.
R A long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep.
R The greeting message is played back.
R You can either hang up, or enter your remote access code again and begin remote operation (page 42).
Answering system settings
Handset / Base unit*1
Call screening
While a caller is leaving a message, you can listen to the call through the unit’s speaker. To adjust the speaker volume, press MjN or MkN repeatedly.
You can answer the call by pressing M N on the handset or MZN on the base unit*1. Call screening can be set for each unit. The default setting is “On”. 1 For handset setting :
MMENUN#310
For base unit setting (using a
handset)*1: MMENUN#*310
2 MbN: Select the desired setting. a MSAVEN a MOFFN *1 KX-TGE240 series: page 3
Number of rings before the unit answers a call
You can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”.
The default setting is “4 rings”. “Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 43), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.
MMENUN#211
MbN: Select the desired setting. a
MSAVEN a MOFFN
For voice mail service subscribers
If you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following:
R To use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 39).
R To use this unit’s answering system rather than the voice mail service provided by your service provider/telephone company, please contact your service provider/ telephone company to deactivate your voice mail service.
If your service provider/telephone company cannot do this:
Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/ telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting.
Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/ telephone company.
Caller’s recording time
You can change the maximum message recording time allowed for each caller. The default setting is “3 min”.
MMENUN#305
MbN: Select the desired setting. a
MSAVEN a MOFFN
Selecting “Greeting only”
You can select “Greeting only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only” in step 2 on “Caller’s recording time”, page 44.
Note:
R When you select “Greeting only”:
If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later.
If you use your own message, record the greeting-only message asking callers to call again later (page 39).
Voice mail service
Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service.
Important:
R To use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 39).
For details, see page 44. (KX-TGE230/KX-TGE240 series: page 3)
Storing the voice mail (VM) access number
In order to listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 46).
MMENUN#331
Enter your access number (24 digits max.). a MSAVEN a MOFFN Note:
R When storing your voice mail access number and your mailbox password, press MDN (Pause) to add pauses (page 17) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time.
Example:
1-222-333-4444 PPPP 8888
VM access Pauses Password
number
To erase the voice mail access number
MMENUN#331
Press and hold MCLEARN until all digits are erased. a MSAVEN a MOFFN
Voice mail (VM) tone detection
Handset / Base unit*1
*1 KX-TGE240 series: page 3
Your service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press M N on the handset or press MZN on the base unit, you have new voice mail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded.
Turn this feature off when:
You do not subscribe to voice mail service.
Your service provider/telephone company does not send voice mail tones.
Your phone is connected to a PBX.
If you are not sure which setting is required, contact your service provider/telephone company.
Turning VM tone detection on/off
The default setting is “On”.
MMENUN#332
MbN: Select the desired setting. a
MSAVEN a MOFFN
Listening to voice mail messages
The unit lets you know that you have new voice mail messages in the following way:
– “Voice mail msg. via phone co.”
is displayed if message indication service is available.
To remove the wall mounting adaptor
While pushing down the release levers (A),
Drive the screws (1) (not supplied) into the wall.
2 27.2 mm (1 1/16 inches)
2
Error messages
Display message
Cause/solution
Ask phone company for VM access #
R You have not stored the voice mail access number. Store the number (page 46).
Base no power
or
No link. Reconnect base AC adaptor. or
No link.
R The handset has lost communication with the base unit. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 35).
R When “No link.” is displayed during a power failure, place a handset on the base unit to supply power to the base unit.
Busy
R The called unit is in use.
R Other units are in use and the system is busy. Try again later.
R The handset you are using is too far from the base unit. Move closer and try again.
Check tel line
R The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 10).
Error!!
R Recording was too short. Try again.
Invalid
R There is no handset registered to the base unit matching the handset number you entered.
R The handset is not registered to the base unit. Register the handset (page 35).
Requires subscription to Caller ID.
R You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed.
Use rechargeable battery.
R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 5, 7.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.
General use
Problem
Cause/solution
The handset does not turn on even after installing charged batteries.
R Place the handset on the base unit or charger to turn on the handset.
The unit does not work.
R Make sure the batteries are installed correctly (page 10).
R Fully charge the batteries (page 11).
R Check the connections (page 10).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 35).
I cannot hear a dial tone.
R The base unit’s AC adaptor or telephone line cord is not connected. Check the connections.
R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.
I cannot use the Smart function key even if the indicator is flashing slowly.
R Another unit is in use. Wait and try again later.
The base unit beeps.
R New messages have been recorded. Listen to the new messages (page 40).
Menu list
Problem
Cause/solution
The display is in a language I cannot read.
R Change the display language (page 14).
I cannot register a handset to a base unit.
R The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 35).
Battery recharge
Problem
Cause/solution
The handset beeps and/or flashes.
R Battery charge is low. Fully charge the batteries (page 11).
I fully charged the batteries,
– still flashes,
– is displayed, or
– the operating time seems be shorter.
but
to
R Clean the battery ends () and the charge contacts with a dry cloth and charge again.
R It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem
Cause/solution
is displayed.
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it (page 35).
Noise is heard, sound cuts in and out.
R You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
The handset does not ring.
R The ringer volume is turned off. Adjust the ringer volume (page 18, 29).
R Silent mode is turned on. Turn it off (page 33).
The base unit does not ring.
R The ringer volume is turned off. Adjust the ringer volume (page 18).
R Silent mode is turned on. Turn it off (page 33).
I cannot make a call.
R The dialing mode may be set incorrectly. Change the setting (page 16).
I cannot make or answer a call.
R An outside line is being used after a cell locator feature is used.
– KX-TGE230 series: To end the call, press MLOCATES CELLN on the base unit.
– KX-TGE240 series: To end the call if someone answers using the cellular phone, press MZN on the base unit.
I cannot make long distance calls.
R Make sure that you have long distance service.
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not displayed.
R You must subscribe to Caller ID service. Contact your service provider/telephone company for details.
R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
R The name display service may not be available in some areas. Contact your service provider/telephone company for details.
R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.
Caller information is displayed or announced late.
R Depending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later.
R Move closer to the base unit.
Caller information is not announced.
R The handset or base unit’s ringer volume is turned off. Adjust it (page 18, 29).
R The Talking Caller ID feature is turned off. Turn it on (page 29).
R The number of rings for the answering system is set to “2 rings” or “Toll saver”. Select a different setting (page 44).
R If the base unit and another handset are having an intercom call, your handset does not announce caller information.
The caller list/incoming phone numbers are not edited automatically.
R The Caller ID number auto edit feature is turned off. Turn it on and try again (page 31).
R You need to call back the edited number to activate Caller ID number auto edit.
I cannot dial the phone number edited in the caller list.
R The phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 38).
Time on the unit has shifted.
R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 29).
Problem
Cause/solution
The 2nd caller’s information is not displayed during an outside call.
R In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.
After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).
Answering system
Problem
Cause/solution
The unit does not record new messages.
R The answering system is turned off. Turn it on (page 39).
R The message memory is full. Erase unnecessary messages (page 40).
R The recording time is set to “Greeting only”. Change the setting (page 44).
R Your service provider/telephone company’s voice mail service may be answering your calls before the unit’s answering system can answer your calls. Change the unit’s number of rings setting (page 44) to a lower value, or contact your service provider/telephone company.
I cannot operate the answering system remotely.
R The remote access code is not set. Set the remote access code (page 43).
R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 43).
R The answering system is turned off. Turn it on (page 43).
The unit does not emit the specified number of rings.
R If the first ring is turned off, the number of rings decreases by 1 from the specified number of rings.
Voice mail
Problem
Cause/solution
“Voice mail msg. via phone co.” is shown on the handset display. How do I remove this message from the display?
R This notification is displayed when your service provider/ telephone company’s voice mail service (not the unit’s answering system) has recorded a message for you. Typically you can remove this notification from the display by listening to the message. To listen to the message, dial the voice mail number provided by your service provider/ telephone company (for most cases, this will be your own phone number), and follow the voice instructions. Depending on your service provider/telephone company, you may need to remove all messages from your voice mailbox to remove the notification. You can also remove this notification by pressing and holding # until the unit beeps.
Liquid damage
Problem
Cause/solution
Liquid or other form of moisture has entered the handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
FCC and other information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ———-.
If requested, this number must be provided to the telephone company.
L Registration No………….(found on the bottom of the unit)
L Ringer Equivalence No. (REN)…….0.1B
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.
When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid
manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:
Remain on the line and briefly explain to the dispatcher the reason for the call.
Perform such activities in the off-peakhours, such as early morning or late evenings.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Privacy of communications may not be ensured when using this phone.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce or eliminate interference.
FCC RF Exposure Warning:
L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment.
L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body.
L This product may not be collocated or operated in conjunction with any other antenna or transmitter.
L The handset may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided.
Notice:
L FCC ID can be found inside the battery compartment or on the bottom of the units.
Compatible with Hearing Aid T-Coil
TIA-1083
Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants.
Guía Rápida Española
Guía Rápida Española
Conexiones
Unidad base
1 Conecte el adaptador de corriente alterna a la unidad presionándolo firmemente.
2 Enganche el cable para fijarlo.
3 Conecte el adaptador de corriente alterna a la toma de corriente.
4 Conecte el cable de la línea telefónica a la unidad, y después a la toma telefónica de una sola línea (RJ11C) hasta que escuche un clic.
5 Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.
Nota:
L Use solo el adaptador de corriente alterna Panasonic PNLV226 que se suministra.
Cargador
1 Conecte el adaptador de corriente alterna a la toma de corriente.
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
Instalación y carga de la batería
L UTILICE SOLO baterías recargables de Ni-MH tamaño AAA (R03) (1).
L NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.
L Confirme que las polaridades estén correctas (S, T).
L Cambie el idioma de la pantalla.
L Confirme que aparezca “Cargando” (2).
Sugerencias de operación
Teclas de función
Al oprimir una tecla de función, puede seleccionar la función que aparece directamente encima de ella en la pantalla. Preste atención a la pantalla para ver qué funciones están asignadas a las teclas de función durante la operación.
Tecla navegadora
− {^}, {V}, {<}, o {>}: Navegue por diversas listas y elementos.
− v (Volumen: {^} o {V}): Ajuste el volumen del receptor o el altavoz mientras habla.
− {<} k: Vea la entrada del directorio telefónico.
− {>} REDIAL (Remarcación): Vea la lista de remarcación.
− {V} CID (identificador de llamadas): Vea la lista de personas que llamaron.
Cambio de idiomas (Auricular) (predeterminado: “English”)
Cuando instale las baterías por primera vez, es posible que aparezca “Date and time Press SELECT”. Oprima {OFF} para salir.
Idioma de la pantalla
{MENU}(11) s {r}: “Español” s {GUARDA} s {OFF}
Idioma de la guía de voz
Disponible para: series KX-TGE230/KX-TGE240
{MENU}(112 s {r}: “Español” s {GUARDA} s {OFF}
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
Fecha y hora (Auricular)
1 {MENU}(1)1
2 Introduzca el día, mes y año actuales. s {OK}
3 Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
4 {GUARDA} s {OFF}
Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
Para hacer llamadas
Marque el número telefónico. s {C}/{s}
Para contestar llamadas
{C}/{s}/{w}
Para colgar
{OFF}
Para ajustar el volumen del receptor o del altavoz
Oprima {+} o {-} repetidamente mientras habla.
Cómo hacer una llamada usando la lista de remarcación
{>} REDIAL s {r}: Seleccione el número telefónico deseado. s {C}
Para ajustar el volumen del timbre del auricular
Oprima {+} o {-} repetidamente para seleccionar el volumen deseado mientras timbra.
Cómo hacer y contestar llamadas (unidad base: serie KX-TGE240)
Para hacer llamadas
{s} s Marque el número telefónico.
Para contestar llamadas
{s}
Para colgar
{s}
Para ajustar el volumen del altavoz
Oprima {+} o {-} repetidamente mientras habla.
Remarcación del último número marcado
{s} s {REDIAL}
Para ajustar el volumen del timbre de la unidad base
Oprima {+} o {-} repetidamente para seleccionar el volumen deseado.
Directorio telefónico (Auricular)
Para añadir entradas
1 {<} k s {MENU}
2 {r}: “Agregar Ent. Nueva” s {SELEC.}
3 Introduzca el nombre de la persona (máx. 16 caracteres). s {OK}
4 Introduzca el número telefónico de la persona (máx. 24 dígitos). s {OK}
5 {r}: Seleccione el grupo deseado. s {SELEC.} 2 veces s {OFF}
Para hacer llamadas
{<} k s {r}: Seleccione la entrada deseada. s {C}
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
Operaciones básicas
Sistema contestador de llamadas (unidad base: serie KX-TGE230/KX-TGE240)
Contestador encendido/apagado
Oprima {ANSWER ON/OFF} para encender y apagar el contestador de llamadas.
Para escuchar mensajes
{P} (PLAY)
Sistema contestador de llamadas (auricular: serie KX-TGE230/KX-TGE240)
Para escuchar mensajes
Para escuchar mensajes nuevos:
{REPRO.} o {MENU}(323
Para escuchar todos los mensajes:
{MENU}(324
Preguntas frecuentes
Pregunta
Causa y solución
¿Por qué aparece _?
L El auricular está demasiado lejos de la unidad base. Acérquelo.
L El adaptador para corriente de la unidad base no está conectado correctamente. Conecte de nuevo el adaptador para corriente a la unidad base.
L El auricular no está registrado en la unidad base. Regístrelo.
1 Auricular: {MENU}(13)
2 Unidad base: Oprima y mantenga oprimido {LOCATOR} o {HANDSET LOCATOR} durante aproximadamente 5 segundos.
3 Auricular: Oprima {OK}, y después espere hasta que suene un pitido largo.
¿Cómo se incrementa el nivel de volumen del auricular?
L Oprima la tecla de volumen {+} repetidamente mientras habla.
¿Por qué hay ruido o se corta la conversación?
L Trate de reubicar la unidad base de forma que se minimice la distancia al auricular.
L Si ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base,
visite: http://www.panasonic.com/support
¿Es posible añadir otro auricular accesorio a mi unidad base?
L Sí, puede añadir hasta 6 auriculares (incluyendo los que se venden con su unidad base) a una sola unidad base.
L Para adquirir auriculares accesorios adicionales (KX-TGEA20), visite: http://www.pstc.panasonic.com
Los usuarios TTY (usuarios con impedimentos auditivos o del habla) pueden llamar al 1-866-605-1277.
¿Es posible mantener cargando las baterías todo el tiempo?
L Puede dejar el auricular en la unidad base o el cargador en cualquier momento. Esto no daña las baterías.
¿Cómo se contestan las llamadas en espera (segunda llamada)?
L Oprima {CALL WAIT} cuando escuche el tono de llamada en espera.
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Appendix
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Owner’s Manual online for all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday – Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
For assistance, please visit http://www.panasonic.com/help
Warranty (For United States and Puerto Rico)
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.
Mail-In Service–Online
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at http://www.panasonic.com/repair
When shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BECHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCHPROOF OF PURCHASE.
For assistance, please visit http://www.panasonic.com/help
Appendix
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
When you ship the product
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to Panasonic Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
For assistance, please visit http://www.panasonic.com/help
Deregistration: 35
Locator: 20
Name: 35
Registration: 35
Hold: 18
Key tone: 30
Missed calls: 37
Mute: 18
Phonebook: 24
Power failure (power back-up operation): 22
Ringer ID: 25
Ringer tone: 29
Rotary/pulse service: 19
Smart function key (NR key): 15
Speed dial: 26
SP-PHONE (Speakerphone): 17
Temporary tone dialing: 19
Time adjustment: 29
Transferring calls: 20
Troubleshooting: 51
TTY: 63
Voice guidance language: 14
Voice mail: 44, 46
Volume
Receiver: 17
Ringer (Base unit): 18
Ringer (Handset): 18, 29
Speaker: 17
IMPORTANT!
If your product is not working properly. . .
Reconnect AC adaptor to the base unit.
Check if telephone line cord is connected.
Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions.
Visit our Web site: http://www.panasonic.com/help L FAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist with any repair under warranty.