PLANTRONICS + POLYCOM. NOW TOGETHER ASPoly Sync 40 SeriesBluetooth SpeakerphoneUser Guide
First-time setup
Important: Your speakerphone is shipped from the factory in a Deepsleep mode to conserve battery. Activate your speakerphone by connecting the USB cable to a power source before first use.
- Connect the speakerphone USB cable to a wall charger or computer.When your speakerphone is activated, the LED bar lights up.
- Connect or pair your speakerphone to take calls or stream media.
Controls
A portable speakerphone with mobile and corded connectivity.
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Bluetooth pairing |
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Press to interact with Microsoft Teams (Teams model only, desktop application required) |
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Volume down |
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Mute/unmute |
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Volume down |
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Call |
| Siri, Google Assistant | Default voice assistant (mobile feature) |
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Power on/off |
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USB phone charge port |
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Link 2 speakerphones (mobile feature) |
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Play/pause media (default). Customize feature in Poly LensNOTE Play/pause feature may not function with web-based apps |
LEDs
| LED bar | What lights mean |
| Crossing bluepattern | Pairing |
| Solid blue | Pairing successful (connected) |
| Flashinggreen | Incoming call |
| Solid green | In a call |
| Solid red | Mute active |
NOTE LEDs do not illuminate in standby mode.
Be safePlease read the safety guide for important safety, charging, battery, and regulatory information before using your new speakerphone.
USB Bluetooth adapter (adapter model only)
NOTE Adapter design may vary
Standard LEDs
| USB LEDs | What they mean |
| Flashing red and blue | Pairing |
| Solid blue | Headset connected |
| Flashing blue | On a call |
| Solid red | Mute active |
| Flashing purple | Streaming media from computer |
LEDs when Microsoft Teams* is detected
| USB LEDs | What they mean |
| Flashing red and blue | Pairing |
| Solid purple | Headset connected |
| Flashing blue | On a call |
| Solid red | Mute active |
| Pulsing purple | Microsoft Teams notification |
Setup
Corded setupConnect the USB cable from the speakerphone to the USB port on your computer.
NOTE In corded mode, the speakerphone powers on without using the Power button.Mobile setup
- 1 With your speakerphone powered on, press the Bluetooth button for 2 seconds. You hear “pairing” and the LED flashes a crossing blue pattern.
- Activate Bluetooth on your mobile device and set it to search for new devices. Select “Poly Sync 40.”
- Pairing is successful when you hear “pairing successful” and the LED flashes blue.
Secure Connection (mobile)The Secure Connection feature provides extra security for Bluetooth calls in a conference room.When enabled, your paired device disconnects after each mobile call, ensuring that device audio does not play through the speakerphone when not intended. Manage in Poly Lens.NOTE Enabling Secure Connection disconnects previously paired devices.
- With your speakerphone powered on and Secure Connection enabled in Poly Lens, press the Bluetooth button for 2 seconds. You hear “pairing” and the LED flashes a crossing blue pattern.
- Activate Bluetooth on your device and set it to search for new devices. Select “Poly Sync 40.”
- Pairing is successful when you hear “pairing successful” and the LED flashes blue.
- Make or take a mobile call or play music via Bluetooth.
- After the end of a call, continue the mobile connection by pressing any button within 30 seconds.When no action is taken, the mobile connection ends, and the Bluetooth button is no longer illuminated.
USB adapter setup (BT600 models only) Your Bluetooth USB adapter comes pre-paired to your speakerphone.
- Turn on your speakerphone and insert the Bluetooth USB adapter into your computer.
- Pairing is successful when you hear “PC connected” and the USB adapter turns solid blue.NOTE Adapter design may vary.
Pair USB adapter again
Your USB adapter is pre-paired to your speakerphone. In the event that your adapter is disconnected or bought separately, manually pair the adapter to your headset.
- Insert the Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
- Put your speakerphone in pair mode by sliding the Power switch towards the Bluetooth icon to the right for 2 seconds. You hear “pairing” and the LED next to the Bluetooth icon flashes red and blue.
- Put your adapter into pair mode by pressing and holding the recessed pair button with a pen or paperclip until the adapter flashes red and blue.NOTE Adapter design may varyPairing is successful when you hear “pairing successful; PC connected” and the adapter LED turns solid blue.
NOTE Adapter design may varyPairing is successful when you hear “pairing successful; PC connected” and the adapter LED turns solid blue.Configure USB adapterYour high-fidelity Bluetooth USB adapter comes ready to take calls. If you want to listen to music, you will need to configure your Bluetooth USB adapter.
Windows
- To configure your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. Select Plantronics BT600, set it as the Default Device, and click OK.
- To pause music when you place or receive calls, go to the Start menu > Control Panel > Sound > Communications tab and select the desired parameter.
Mac
- To configure the Bluetooth USB adapter, go to the Apple menu > System Preferences > Sound. On both the Input and Output tabs, select Plantronics BT600.
Charge
Check battery status To check battery status:
- With speakerphone inactive, tap the Power button to hear battery status
- With speakerphone inactive, tap any button to view the LED bar
Battery status LEDs
| LED bar | Battery status |
| Solid white long bar | Battery full |
| Solid white medium bar | Battery high |
| Solid white short bar | Battery medium |
| Solid red | Battery low |
| Red flashes | Battery critical |
NOTE LEDs do not illuminate in standby mode.
Chargethe speakerphone via USB using your computer or a USB AC adapter (not provided). The LED bar pulses while charging and turns solid white when fully charged. Allow 5 hours for a full charge.
Charge your mobile phoneWith the speakerphone powered on, charge your phone by connecting your phone’s charge cable to the speakerphone USB-A port (cable not provided).
NOTE Speakerphone battery level must be medium or higher.NOTE Connection provides power only.
Load software
Customize your device behavior through advanced settings and options with Poly Lens. Download: poly.com/lens.
Update firmware
Keep your firmware up-to-date to improve performance and add new features to your Poly device.Update your firmware using your computer with Poly Lens. Download at poly.com/lens.While updating firmware:
- Do not use your Poly device until the update is complete.
- Disconnect your Poly device from paired devices such as phones, tablets, and computers.
- Do not start a second update from a second device.
- Do not stream media.
- Do not answer or place a call.
Daily Use
| Power | Press the Power button for 2 seconds to power on or off. The LED bar illuminates whenpowered on. |
| Answer or end a call | Press the Call button to answer or end a call. |
| Mute/Unmute | During an active call, press the Mute button to mute or unmute the microphones. Manage mute settings in Poly Lens. |
| Volume | Press the Volume up (+) or down (-) buttons to increase or decrease volume.Adjust the speakerphone microphone volumePlace a test softphone call and adjust softphone volume and PC sound volume accordingly. |
| Voice assistant(smartphone feature) | Siri, Google Assistant, Cortana Press and hold the Call button for 2 seconds to activate your phone’s default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls. |
| Microsoft Teams button(Teams model only) | Press the Teams button to interact with Microsoft Teams when not on a call.NOTE Not supported for mobile use.NOTE The Microsoft Teams application must be installed. |
Customize your speakerphone
Select your Rocket button feature in Poly Lens.
Choose from:
- Play/pause audio (default)
- Device status check
- Clear trusted device list
- Default voice assistant (Siri, Google Assistant)
- Redial
- Hold/resume call
Link speakerphones (daisy chain audio)
Use two Poly Sync speakerphones with your Bluetooth-paired mobile device.IMPORTANT Linking mode is available with Bluetooth mobile device connection only. This feature is not available when your speakerphone is connected to a computer with a USB cable.NOTE Linking mode can be entered when both speakerphones are inactive (not in a call or streaming media).
- Power on both speakerphones.
- Ensure that the speakerphones are unplugged from any computer.
- Wirelessly link by pressing both Link buttons for 2 seconds. You hear “connecting” and the LEDs pulse white.Linking is successful when you hear “connection successful” and the LED flashes white on both speakerphones.
- Pair one speakerphone to your idle mobile device.You hear “phone connected” when successfully paired.NOTE You may pair your mobile device before or after linking speakerphones.
- Control the system from either speakerphone to play audio or make calls.
- End linking mode by pressing both Links buttons for 2 seconds.You hear “device disconnected.”
Linked speakerphone audio settings
Manage daisy chain audio settings in Poly Lens.
Troubleshoot
| When I attempt to use my speakerphone forthe first time, it does not power on. | Your speakerphone is shipped from the factory in aDeep sleep mode to conserve battery. Activate yourspeakerphone by connecting the USB cable to a power source before first use. |
| I can’t wirelessly link 2 speakerphones (daisychain audio) | • Ensure speakerphones are both Poly Sync 40 Series.• This feature is available only for audio from a paired mobile device. It is not available for computer audio via USB.• Your mobile device must be idle (no calls or streaming media) when pairing to the speakerphone.• Ensure that your speakerphone USB cable is notconnected to a computer. |
| How do I use the Secure Connection featurewith my mobile phone? | The Secure Connection feature provides extra security for Bluetooth calls in a conference room.• Activate feature in Poly Lens desktop app.• Automatically disconnects speakerphone from the paired mobile device after a call.• Continue the mobile connection by pressing any button within 30 seconds after the end of a call. |
| How do I customize the Rocket button feature? |
• Ensure the Poly Lens desktop app is loaded on your computer.• Customize your Rocket button feature in the Poly Lens desktop app.• Play/pause media feature is the default feature on your speakerphone. |
What’s in the box
Contents may vary by product.
Bluetooth USB Adapter (Poly Sync 40+ only)
Quick start guide
Support
NEED MORE HELP?poly.com/support
report this adManufacturer:
| Plantronics, Inc.345 Encinal StreetSanta Cruz, CA 95060United States | Plantronics B.V.Scorpius 1712132 LR HoofddorpNetherlands |
©2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. Manufactured by Plantronics, Inc.Model ID: SY40/SY40-M (may be followed by /BT600). System: Poly Sync 40 has an SY40/SY40-M speakerphone. Poly Sync 40+ has an SY40/SY40-M speakerphone and a BT600 adapter.218940-06 01.21
References
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