USER MANUAL
QCY-QY19Bluetooth Earphones
Quick Start
(a) Power-on
- EarHook
- EarTip
- Vol +
- Vol –
- LED
- Multifunction Button (MFB)
- USB Port
(b) How to Wear
Large×2 Medium×2 Small×2
Semi-closed EarTips(suitable for sports)
Large×2 Medium×2
Closed EarTips(suitable for music)
Large×2 Medium×2 Small×2
EarHooks(securing earphones in place)
Gently push the earbud into your ear canal and adjust the EarHook to fit yourself
(c) How to Connect
- Hold for 5s
To enter pairing mode, hold MFB until LED flashes red and blue promptlyThe earphones will auto enter pairing mode for the first time use. Otherwise, please follow the above process
On cellphone, activate Bluetooth facility, search for and tap “QCY-QY19” to connect
How to Charge
Low battery will be indicated by red blinking LED with voice prompt
Factory Resetting
- LED flashes Red and Blue
- Hold
During charging, hold MFB until LED flashes red and blue alternately
General Functions
Answer Call 
Press MFB to answer incoming call(LED flashes blue promptly)
- Press
Reject Call
Hold MFB for 1s to answer incoming call(LED flashes blue promptly)
- Hold
Last Number Redial
When standby, double press MFBNote: This function is phone dependent
- Double Press
Mute
When calling, double press MFB
- Double Press
Skip Track
When playing music, hold Vol +/- for 1 second to track forward / back
- Hold
Volume Control
When calling or playing music , press Vol +/- to adjust volume
- Press
Multi-point Connection
1. Refer to“How to Connect” to connect the earphones to Phone 1 and turn off the earphones.
- Hold
2. Hold MFB until LED flashes red and blue. Activate the Bluetooth function of Phone 2, search for“QCY-QY19” and tap to connect.
3. Go back to Phone 1 and select“ QCY-QY19” from the devices list to finish the multi-point connection.
Three-way Calling
When you are handling a call on phone 1 and if there’s an incoming call from phone 2, press MFB to activate the second call and put the 1st call on hold. You may switch between held call and active call by double pressing MFB.
Play/Pause
When playing music, press MFB once to pause or resume playing
Activate Voice Assistant
Hold MFB for 1s under standby to activate voice assistant
Switch voice output
When calling, hold MFB for 1s to switch voice output between earphones and cellphone
Features
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With advanced Bluetooth v4.1 CSR chip, it is compatible with most digital devices |
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aptX helps reveal sound as great as CD level |
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Light weight (12.7g) and small size, comfortable and pressure-free wearing |
Basic Parameters
| Bluetooth Version: V4.1 | Model: QY19 |
| Charging Time: 2 hr | Weight: 12.7 g |
| Standby Time: 155 hr | Operating Range: 33ft/10m |
| Bluetooth Profile: HFP/A2DP/
HSP/AVRCP |
Talk Time: 5 hr |
| Battery Capacity: 3.7V 74mAh | |
| Battery Type: Li-ion | Input Parameter:：5V  100mA |
Q&A:
1) Why I can not turn on my earphone?Answer: Please full charge the earphone before using (especially, for the first time to use), since the device can not open without power.
2) Why I can not hear anything from my earphone?Answer: Please double check the connection is available, especially for the audio device which has to be connected. If they fail to connect with each other, please re-connect them. Also try to check if the volume is loud enough to be heared.
3) The earphone is undectected by a cellphone.Answer: Please check whether your earphone is in “pairing mode”. If it is unpaired for a long time, “pairing mode” will be terminated. So re-entering the “pairing mode” is necessary.
4) I can not listen music even if earphone has been connected.Answer: In android system, sometimes “cellphone audio” or “media audio” in the cellphone need to be selected otherwise it happens like this.
5) I can not use my earphone to talk on the phone.Answer: In android system, sometimes “cellphone audio” or ” media audio” in the cellphone need to be selected otherwise it happens like this.
6) I can not connect the earphone with a cellphone.Answer: Please try to delete all data in the paired devices list, reset your cellphone and pair again.
After Service and Support
1. Warranty Period1) Returning: 1 year after you purchase this item.2) Repairing: 2 years after you purchase this item.
2. Free Returning will Only be Accessed under All of Following Circumstances1) 1 year after you purchase this item.2) Three completed guarantee receipts have to be provided to distributor ( item model No., sales date and item serial No. shall be displayed on invoice and warranty card).3) Required item has to be with full package and all accessories.4) Malfunction has to be caused by quality deficiencies.
Notes: Exchanged item will have the same model No. and required one’s.
3. Free Repairing will Only be Accessed under All of Following Circumstances1) 2 years after you purchase this item.2) Three completed guarantee receipts have to be provided to distributor(item model No., sales date and item serial No. shall be displayed on invoice and warranty card).3) Malfunction has to be caused by quality deficiencies.
Free repairing & returning will not be accessed under following circumstancesA: Item is out of warranty period or effective sales receipt and warranty card fail to be provided.B: Breakdowns of housing, bags,gifts and accessories or any non-functional faults.C: Unauthorized disassembly, breakdowns caused by improper operation or using in environment which is forbidden in user’s manual.D: Artificial damages(including but not limiting to leaking, damped, dropping off, squeezing, breaking, burning and distortion).E: Faults caused by force Majeures(such as earthquake, fire and flood).
Hazardous substances and their contents in the item
| Part Name | Hazardous Substances | |||||
| (Pb) | (Hg) | (Cd) | (Cer(VI)) | (PBB) | (PBDE) | |
| Main body | X | O | O | O | O | O |
| Battery | O | O | O | O | O | O |
| Ear tips | O | O | O | O | O | O |
| Accessories | O | O | O | O | O | O |
| Charging cable | X | O | O | O | O | O |
| This form is made by SJ/T 11364 regulation.
O : means that hazardous substance content in the homogeneo us materials of this part is within the limits of GB/T 26572 regulation. X : means that hazardous substance content in, at least,one certain homogeneous material of this part is beyond the limits of GB/T 26572 regulation. |
Lifespan:
As the booklet states, the eco-lifespan of the item is 5 years while using it in normal ways . During the period, no dangerous material will be leaked. The item must be recycled by the local law.
For any after service, please contact QCY customer – servicePerform standard:Q/HL 1-2016 Web: www.qcybluetooth.comManufacturer: Dongguan Hele Electronics Co.,Ltd.Address: Dalingya Industrial Zone, Daojiao Town, Dongguan City, Guangdong Province (QCY Environmental Zone, Dalingya No.5, Yuehui Road)
Tips
- Before using the headset, please read the manual carefully and keep it for future references.
- The headset need to be fully charged prior to first-time use.
- If the headset is left unused for over two weeks, please charge it periodically.
- Please use the chargers made by qualified manufacturer.
- If the headset cannot be searched by your phone, please check whether it is in pairing mode; if left unconnected for a long while, the headset will exit pairing mode,please re-enter the mode; if a procedure error of your phone occurs, reboot it; if a procedure error of the headset occurs, reboot or reset it.
Caveats
- Never disassemble or modify your headset for any reasons to avoid any damages and danger.
- Do not store the headset in extreme temperatures (under 0°C or over 45°C).
- Avoid using the indicator close to the eyes of children or animals.
- Do not use this headset during a thunderstorm to avoid irregular function and increased risk of electric shock.
- Do not use harsh chemicals or strong detergents to clean the headset.
- Keep the headset dry.
Notes: Please arrange using time properly since your hearing may be damaged by using the device for a long time.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:— Reorient or relocate the receiving antenna.— Increase the separation between the equipment and receiver.— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.— Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
IP 64FCC ID:RDR-QY19
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