SanDisk Ixpand Wireless Charger 15W Charger/Pad
Accessing Support
For online technical support, visit kb.sandisk.comTo speak with technical support, visit: sandisk.com/about/contact/customer-care
Features
Fast Charging Qi™ certified 15W fast wireless charger for Qi-compatibleiPhone, Samsung™ smartphones and other smartphones.1
Kit ContentsThe SanDisk Ixpand Wireless Charger 15W Charger/Pad kit includes the following items:
- SanDisk Ixpand Wireless Charger 15W Charger/Pad
- AC power adapter (on selected models)
- 4.5ft (1.5m) USB Type-C™ cable
- Getting Started Guide
Product Description
Front LEDThe front LED will display a blue colour and blink to indicate a specific “Device Condition”. These different conditions are outlined in the table below.
LED Behaviour | System Condition |
No LED light illuminated | Power is Off or not charging |
Solid Blue – no blinking | Charging |
Solid White/Solid Blue – no blinking | Charging Complete (for supported Android devices only) |
Blinking Red | Confirm the following: 1) Phone is placed on the charger, properly aligned in the centre, and 2) No foreign object or metal between phone and Wireless charger. |
ConnectorsThe device includes one connector.
- USB Type-C Connector – this connector is used only for powering the device – not for connecting to a host or client device.1 Delivers up to 15W of power with fast charging when used with a 24W QC3.0 AC adapter (AC adapter not included with SanDisk Ixpand Wireless Charger Pad 15W and must be purchased separately).
Handling Precautions
SanDisk products are precision instruments and must be handled with care during unpacking and installation. Devices may be damaged by rough handling, shock or vibration. Always observe the following precautions when unpacking and installing your external storage device:
- Do not drop or jolt the device.
- Keep dry and avoid placing the device near sources of heat.
- Do not use this product as a portable device.
- Keep this device away from devices with strong electromagnetic reference, such as Bluetooth® devices, cordless phones and microwaves.
Simple To Use
Ixpand Wireless Charger 15W Charger/Pad Setup
Installation
- Connect one end of the power adapter into the DC power connector on the device, and connect the other end of the power adapter into an AC power outlet.NOTE: Only selected Ixpand Wireless Charger 15W Charger/Pad models include a power adapter. When not included, the SanDisk Ixpand Wireless Charger 15W Charger/Pad must be used with a 24W QC3.0 AC power adapter that meets all applicable local safety and emission standards. Use only UL/CSA-approved power adapters for USA and Canada, and CE-approved power adapters for Europe. Unapproved power adapters may cause damage or may cause the wireless charger to malfunction.
- Congratulations! Your Ixpand Wireless Charger 15W Charger/Pad is now ready to use.
Charging a SmartphoneFor wireless charging, follow these steps.
Note: For best practice on wireless charging, visit the SanDisk knowledgebase and search for Answer 21587.
- The Ixpand Wireless Charger 15W Charger/Pad works with most rubber/ plastic/TPU slim cases (less than 5 mm thick). If the case is heavy duty, made of metal, or your case doubles as a wallet and holds metal cards, the charging may not function properly and the case would need to be removed.
- The smartphone should have the screen facing up.
- Place the smartphone capable of Qi wireless charging on the Ixpand Wireless Charger 15W Charger/Pad.
- The LED on the wireless charger will turn a solid blue colour, and the operating system on your smartphone will provide confirmation, when charging has begun.
Compliance and Warranty Information
Safety and Regulatory Compliance
Safety StatementThe SanDisk Ixpand Wireless Charger 15W Charger/Pad must be used with a 24W QC3.0 AC power adapter that meets all applicable local safety and emission standards. Use only UL/CSA-approved power adapters for USA and Canada, and CE-approved power adapters for Europe. Unapproved power adapters may cause damage or may cause the wireless charger to malfunction.Do not place foreign materials, such as metal objects or magnets, between the mobile device and the wireless charger. This may cause the mobile device to not charge properly or may cause damage due to overheating.
Keep the SanDisk Ixpand Wireless Charger 15W Charger/Pad away from sinks, drinks, bathtubs, showers, rain and other sources of moisture. Moisture can cause electric shocks with any electronic device. Do not disassemble, crush, short circuit or incinerate the SanDisk Ixpand Wireless Charger 15W Charger/Pad as it may cause fire, injury, burns or other hazards.
Keep the SanDisk Ixpand Wireless Charger 15W Charger/Pad away from direct sunlight, moisture and temperature extremes. Do not bend, flex or drop your SanDisk Ixpand Wireless Charger 15W Charger/Pad. The user is responsible forcomplying with all environmental, safety and other usage specifications.
Safety ComplianceSummary of compliance with National Differences: CA=Canada, US=USA. IEC 62368-1:2014 and EN 62368-1:2014+AC: 2017.
CE Compliance For EuropeHereby, Western Digital declares compliance of this equipment to the applicable Council Directives of the European Union, including the EMC Directive (2014/30/EU), the Radio Equipment Directive (2014/53/EU) and the Low Voltage Directive (2014/35/EU).
Radio Technology | Frequency | Max Transmitter Power |
Qi | 127.7 KHz | <65.59 dBµA/m @10m |
Industry Canada Statement
Do not place foreign materials, such as metal objects or magnets, between the mobile device and the wireless charger. This may cause the mobile device to not charge properly or may cause damage due to overheating.
This device complies with ISED’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received,including interference that may cause undesired operation.
Radiation Exposure Statement:This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
FCC Class B Information
NOTE: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the device and receiver.
- Connect the device into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the device.
FCC Caution: Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the device.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
ICES-3(B)/NMB-3(B) Compliance StatementThis device complies with Canadian ICES-003 Class B.
Warranty Information
Obtaining ServicePlease go to www.sandisk.com/wug for more information on making a warranty claim. If it is determined that your product may be defective, you will receive an RMA and product return instructions. You are responsible for any expenses associated with a claim under SanDisk’s Limited Warranty. You must send your product in a secure, prepaid package, to the address provided with your RMA number. Proof of purchase is required for all warranty claims.
Limited Warranty
This product is subject to the applicable limited warranty terms and conditions, as defined in www.sandisk.com/wug. The term of your limited warranty is for 2 years in the United States and other regions.
Contact Information
Americas: Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035, U.S.A.Europe: Western Digital Technologies, Inc., 2-4 bd des Iles, Bat A, 92130 Issy les Moulineaux, FranceUnited Kingdom: Western Digital (UK) Limited, Hamilton House, Regent Park, Kingston Rd, Leatherhead, Surrey, KT22 7PL, UK
Information furnished by SanDisk is believed to be accurate and reliable; however, no responsibility is assumed by SanDisk for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SanDisk. SanDisk, the SanDisk logo, Ixpand, and the Ixpand logo are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the US and/or other countries. iPhone and macOS are trademarks of Apple Inc., registered in the US and other countries. Samsung is a trademark of Samsung Electronics Co., Ltd. Android is a trademark of Google LLC. Qi is a trademark of the Wireless Power Consortium. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Western Digital is under license. USB Type-C is a trademark of USB Implementers Forum.All other marks are the property of their respective owners.
© 2020 Western Digital Corporation or its affiliates. Western Digital Technologies, Inc. is the seller of record and licensee in the Americas of SanDisk® products. All rights reserved.
Western Digital5601 Great Oaks ParkwaySan Jose, California 95119 U.S.A.
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