SCEPTRE Gaming Curved Monitor User Manual

SCEPTRE Gaming Curved Monitor

Dear Sceptre Customer,

Congratulations on your new SCEPTRE C32 LED monitor purchase. Thank you for your support. To ensure safety and many years of trouble free operation of your LED monitor, please read the manual carefully before making any adjustments, and keep them in a safe place for future reference. We hope you enjoy your new SCEPTRE monitor.

For technical assistance, please call 1(800)-788-2878 and select option 3 or email our tech support group at [email protected].

For all other inquiries, please call 1(800)-788-2878 and select option 4 or email our customer service group at [email protected].Live Chat also available during business hours M-F 8:30AM-5:30PM.

We recommend you register your SCEPTRE monitor by going to our websitehttp://www.sceptre.com/registration.html.

SAFETY INSTRUCTIONS

Electricity is used to perform many useful functions, but it can also cause personal injuries and property damage if improperly handled. This product has been engineered and manufactured with the highest priority on safety. However, improper use can result in electric shock and / or fire. In order to prevent potential danger, please observe the following instructions when installing, operating and cleaning the product. To ensure your safety and prolong the service life of your Liquid Crystal Display, please read the following precautions carefully before using the product.

  1. Read these instructions.
  2. Keep these instructions.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this apparatus near water.
  6. Clean only with dry cloth.
  7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
  10. Protect the power cord from being walked on or pinched particularly at the plugs, convenience receptacles, and the point where they exit from the apparatus.
  11. Only use attachments/accessories specified by the manufacturer.
  12.  Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
  13. Unplug this apparatus during lightening storms or when unused for long periods of time.
  14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
  15. for PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall be easily accessible.

Never place a display set in an unstable location. A display set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

  1. Use only cabinets or stands recommended by the manufacturer of the display set.
  2. Use only furniture that can safely support the display set.
  3. Make sure the display set is not overhanging the edge of the supporting furniture.
  4. Do not place the display set on tall furniture (for example, cupboards orbookcases) without anchoring both the furniture and the display set to a suitable support.
  5. Do not place the display set on cloth or other materials that may be located between the display set and supporting furniture.
  6. Make sure to warn and educate children about the dangers of climbing on furniture to reach the display set or its controls.
  7. Keep a minimum distance of 5 cm around all edges of the display for sufficient ventilation.
  8. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc. Install in accordance with the manufacturer’s instructions.
  9. No naked flame sources, such as lighted candles, should be placed on the apparatus.
  10. Operating environment: temperature: 5°C~35°C, Humidity: 10% to 85% noncondensing, altitude: 0~2,000 m.

IMPORTANT INFORMATION

 

WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
The lightning flash with arrow head symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

 The exclamation point within a triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
CAUTION:DO NOT PLACE THIS PRODUCT ON AN UNSTABLE CART, STAND, TRIPOD, BRACKET, OR TABLE.THE PRODUCT MAY FALL CAUSING SERIOUS PERSONAL INJURY AND SERIOUS DAMAGE TO THE PRODUCT. USE ONLY WITH A CART. STAND. TRIPOD. BRACKET. OR TABLE RECOMMENDED BY THE MANUFACTURER OR SOLD WITH THE PRODUCT. FOLLOW THE MANUFACTURER’S INSTRUCTIONS WHEN INSTALLING THE PRODUCT AND USE MOUNTING ACCESSORIES RECOMMENDED BY THE MANUFACTURER. A PRODUCT AND CART COMBINATION SHOULD BE MOVED WITH CARE. QUICK STOPS, EXCESSIVE FORCE.AND UNEVEN SURFACES MAY CAUSE THE PRODUCT AND CI\RT COMBINATION TO OVERTURN.
WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment
CAUTION:This product satisfies FCC regulations v1hen shielded cables and connectors are used to connect the unit to other equipment to prevent electromagnetic Interference with electric appliances such as radios and teleV1slons. use shielded cables and connectors for connections.
Note to CATV system installer: This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the National Code that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as practical”
This Product utilizes un-lead solder, and fluorescent lamp containing a small amount of mercury. Disposal of these materials may be regulated due to environment consideration for disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance:www.eia.org

Dispose unwanted electronics and batteries through an approved recycler.For display please visit the web at http://www.earth911.com/recyclingguide/how-to-recycle-large-electronics/For Batteries please visit the web at http://www.call2recycle.org/For more information, visit: http://www.sceptre.com/recycling.html or call (888) 580-5588.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Please refer to the last page for further references.

 The house icon identifies that this product is for indoor use.

SAFETY INSTRUCTIONS

This product is designed and manufactured to operate within defined design limits, and misuse may result in electric shock or fire. To prevent the product from being damaged, the following rules should be observed for the installation, use and maintenance of the product. Read the following safety instructions before operating the display. Keep these instructions in a safe place for future reference.

  • To avoid the risk of electric shock or component damage, switch off the power before connecting other components to the display.
  • Unplug the power cord before cleaning the display. Please use the included custom bezel cleaning cloth for cleaning the bezel of the display only. Do not use a liquid or a spray cleaner for cleaning the product. Do not use abrasive cleaners.
  • Always use the accessories recommended by the manufacturer to insure compatibility.
  • When moving the display from an area of low temperature to an area of high temperature, condensation may form on the housing. Do not turn on the display immediately after this to avoid causing fire, electric shock or component damage.
  • Do not place the display on an unstable cart, stand, or table. If the display falls, it can injure a person and cause serious damage to the appliance. Use only a cart or stand recommended by the manufacturer or sold with the display.
  • Only use furniture that can safely support the display.
  • Make sure the display is not overhanging the edge of the support furniture.
  • Do not place the display onto tall furniture (such as cupboards or bookcases) without anchoring both the furniture and the display to a suitable support.
  • Do not place the display on cloth or other materials that may be located between the display and supporting furniture.
  • Be sure to educate your children regarding the dangers of climbing on furniture to reach the display or its controls.
  • Any heat source should maintain a distance of at least 5 feet away from the display, i.e. radiator, heater, oven, amplifier etc. Do not install the product too close to anything that produces smoke or moisture. Operating the product close to smoke or moisture may cause fire or electric shock.
  • Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of the display and to protect it from overheating, be sure these openings are not blocked or covered.Do not place the display in a bookcase or cabinet unless proper ventilation is provided.
  • Never push any object into the ventilation slots of the display. Do not place any objects on the top of the Product. It could short circuit parts causing a fire or electric shock. Never spill liquids on the display.
  • Do not use the display in a portrait format (by rotating 90 degrees) under high temperature environment (25℃ or higher), since this would retard heat dissipation and would eventually damage the display. The display should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.The power cable must be replaced when using different voltage from that specified in the User Manual. For more information, contact your dealer.
  • The display is equipped with a twopronged plug.
  • Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
  • The wall socket should be installed near the equipment and should be easily accessible.
  • Only the marked power source can be used for the product. Any power source other than the specified one may cause fire or electric shock
  • Do not touch the power cord during thunderstorms. To avoid electric shock, avoid handling the power cord during electrical storms.
  • Unplug the unit during a lightning storm or when it will not be used for a long period of time. This will protect the display from damage due to power surges.
  • Do not attempt to repair or service theproduct yourself. Opening or removing the back cover may expose you to high voltages, the risk of electric shock, and other hazards. If repair is required, please contact your dealer and refer all servicing to qualified service personnel.
  • Keep the product away from moisture. Do not expose this appliance to rain or moisture. If water penetrates into the product, unplug the power cord and contact your dealer. Continuous use in this case may result in fire or electric shock.
  • Do not use the product if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your dealer immediately. Do not try to repair the product yourself
  • Avoid using dropped or damaged appliances. If the product is dropped and the housing is damaged, the internal components may function abnormally. Unplug the power cord  immediately and contact your dealer for repair. Continued use of the product may cause fire or electric shock.
  • Do not install the product in an area with heavy dust or high humidity. Operating the product in environments with heavy dust or high humidity may cause fire or electric shock.
  • Hold the power connector whenremoving the power cable. Pulling the power cable itself may damage the wires inside the cable and cause fire or electric shocks. When the product will not be used for an extended period of time, unplug the power connector.
  • To avoid risk of electric shock, do not touch the connector with wet hands.
  • Insert batteries in accordance with instructions while using the remote control. Incorrect polarities may cause damage and leakage of the batteries, operator injury and contamination the remote control.
  • If any of the following occurs please contact the dealer:o The power connector fails or frays.o Liquid sprays or any object drops into the display.o The display is exposed to rain or other moisture.o The display is dropped or damaged in any way.o The performance of the display changes substantially.
  • Operating environment: Temperature:5℃ ~ 35℃, Humidity: 10% to 85% non-condensing, Altitude: 0~2,000 m

Opening the Package

The SCEPTRE display is packaged in a carton. The size and weight of the product might be too heavy for 1 person to handle. In the event of that happening; it is recommended that the display package must be handled by a minimum of 2 or more persons. Since the glass can be easily scratched or broken, please handle the product gently. Never place the unit on a surface with the glass facing downwards unless it is on protective padding. When opening the carton, check that the product is in good condition and that all standard accessories and items are included. Save the original box and all packing materials for future shipping needs.

Package Contents

SCEPTRE Display x 1Display Base x 1Display Neck x 1Display Neck Plate x 1DisplayPort Cable x 1Display Base Screw x 3 (M4*12mm)Display Neck Plate Screw x 2 (M4*8.5mm)Power Cord x 1User Manual x 1

Installation

Please read the user manual carefully before performing the installation. When an extension cord is required, use one with the correct power rating. The product should be installed on a flat surface to avoid tipping. Space should be maintained between the back of the product and the wall for proper ventilation. Avoid installing the product in the kitchen, bathroom or other places with high humidity dust or smoke, so as not to shorten the service life of the electronic components. Please ensure the product is installed with the screen in landscape orientation. Any 90° clockwise or counterclockwise installation may induce poor ventilation and successive component damage.

Installing the Monitor Stand Assembly

  1. Insert the monitor neck onto the base and secure the installation by tightening 3 screws (M4*12mm) to the bottom of the base.
  2. Make sure the top of the neck plate with the two protruding metallic ears faces upwards. Install the neck plate onto the top of the neck and secure the installation by tightening 2 screws (M4*8.5mm) to the neck plate.
  3. Take the monitor display and lay it flat on a table. Insert the stand to the back of the monitor by inserting the neck plate area to the back of the monitor at an angle. Match the two metallic ears into the back of the monitor first then close downwards until you hear a clicking sound.
  4. To finalize your installation of the display, please read the following:a. If you are placing the display on a stand, we would recommend you to use a display safety strap (not included) in order to minimize the possibility of the display toppling over.b. Securely install all screws and connections.

Removing the Stand for Wall Mounting

  1. To uninstall the stand assembly, lay the monitor facing downwards on a table. Press the button on the back of the monitor located near the monitor’s neck plate and while holding the button down lift the stand assembly up.
  2. Once the stand is removed, you will see the indentation with 4 holes. You can mount the monitor using M4 screws at 30mm length.

Identifying Front and Rear Panel

Front View with Buttons

  1. -This button activates the On Screen Display (OSD). While the OSD is active, this button will act as the select button to open up an option for adjustment.
  2. -With no OSD, this button cycles between PRESET modes. With the OSD turned on, this button moves the selection upwards. This button will also increase the value of an adjustment while an option is open.
  3. -With no OSD, this button activates a permanent crosshair for first person shooting games. With the OSD turned on, this button moves the selection downwards. This button will also decrease the value of an adjustment while an option is open.
  4. -When the OSD is active, this button acts as the EXIT button and exits out of the option or OSD. This button switches between all the different inputs of the display.
  5. -This button turns the display on or off.
Rear View with Connections

  1. DVI -DVI stands for Digital Video Interface. This connection is for computers with DVI video output.
  2. HDMI-HDMI stands for High Definition Multimedia Interface. This connection is for computers with HDMI video output.
  3. DP -Display port is a digital video connection for connection to computers with display port video output
  4. Audio Out -This port is for sending audio signal out to a headphone or speaker when there is audio signal sent to the monitor using HDMI or DisplayPort cables.

WARNING:

  • When using display port or HDMI port, please take note that this monitor is not equipped with built in speakers.
Panel Tilt Adjustment

The screen can be adjusted by inclining forward and backward; however, the specific adjustment depends on the specific model of the device. Generally, it may be inclined 5±2 forward and 15±2 backward with a combined angle of 15±4.

Please Note:

  • When adjust the angle of the monitor, be sure not to touch or press the LCD screen.

Connections

If You have HDMI Connection on Your Video Card

  1. Make sure the power of the C32 LED MONITOR is turned off.
  2. Obtain a HDMI cable and connect one end to the back of the monitor and the other end to the back of the computer.
  3. If there is audio from the HDMI cord going into the monitor you can send the audio signal back out via the Audio Out port using 3.5mm mini-jack cable.
  4. Turn on the power of both the C32 LED MONITOR and the computer.
If You have DVI Connection on Your Video Card

  1. Make sure the power of the C32 LED MONITOR is turned off.
  2. Obtain a DVI cable and connect one end to the back of the monitor and the other end to the back of the computer.
  3. Turn on the power of both the C32 LED MONITOR and the computer.
If You have DisplayPort Connection on Your Video Card

  1. Make sure the power of the C32 LED MONITOR is turned off.
  2. Obtain a DisplayPort cable and connect one end to the back of the monitor and the other end to the back of the computer.
  3. Turn on the power of both the C32 LED MONITOR and the computer.

On Screen Display (OSD) Menu

The OSD menu of the monitor provides various adjustments for the monitor such as color, brightness, and contrast ……etc.When you press the button on the monitor, the OSD screen will appear. Select each of the functions with the or buttons. Use the button again to enter each of the function or when you’re in the function already, use the button to select the option you want to adjust. Use the or buttons to adjust each option’s values.When you want to exit, press the button.

QUICK START

QuickStart offers users a variety of often adjusted options for users.

  1. BACKLIGHT -This option adjusts the intensity of the LED diode directly.
  2. BRIGHTNESS -This option adjusts the brightness of the monitor.
  3. CONTRAST -This option adjusts the contrast of the monitor.
  4. PRESET -This option lets the user select different preset display modes of the monitor.Only USER mode will allow the user to adjust options freely.a. STANDARD -This display mode is for regular users.b. USER -This display mode allows you to adjust contrast and brightness manually.c. MOVIE -This display mode is for playing movies.d. ECO -This display mode is for power saving.e. FPS -This display mode is for playing first person shooter games.f. RTS -This display mode is for playing real time strategy games.
  5. ASPECT -This option lets the user adjust the aspect ratio of the monitor.a. FULL -This option automatically stretches any picture to the full screen regardless of picture proportion.b. DOT BY DOT -This option displays the resolution exactly as is.c. 4:3 -This option forces any resolution to a 4:3 square format.
  6. SOURCE -This option lets the user manually switch an input or auto where the monitor detects a signal and changes the source automatically.
  7. BLUE LIGHT SHIFT -This display mode filters out blue light for users who want blue light protection.
  8. FREESYNC™ -This option enables syncing with variable frequency with AMD video cards.
PICTURE

  1. BACKLIGHT -This option adjusts the intensity of the LED diode directly.
  2. BRIGHTNESS -This option adjusts the brightness of the monitor.
  3. CONTRAST -This option adjusts the contrast of the monitor.
  4. PRESET -This option lets the user select different preset display modes of the monitor.Only USER mode will allow the user to adjust options freely.a. STANDARD -This display mode is for regular users.b. USER -This display mode allows you to adjust contrast and brightness manually.c. MOVIE -This display mode is for playing movies.d. ECO -This display mode is for power saving.e. FPS -This display mode is for playing first person shooter games.f. RTS -This display mode is for playing real time strategy games.
  5. DCR -This option turns on or off the dynamic contrast option of the monitor. Dynamic Contrast automatically adjusts the contrast of the monitor based off the video signal provided.
  6. ASPECT -This option lets the user adjust the aspect ratio of the monitor.a. FULL -This option automatically stretches any picture to the full screen regardless of picture proportion.b. DOT BY DOT -This option displays the resolution exactly as is.c. 4:3 -This option forces any resolution to a 4:3 square format.
  7. SHARPNESS -This option adjusts the sharpness of graphics and text for this monitor.
COLOR

  1. TEMPERATURE -This option let users select different color temperatures of the monitor.a. NORMAL -This color temperature is for users who prefer a neutral white balance.b. COOL -This color temperature is for users who prefer a cool white balance.c. USER -This color temperature is for users who would like to adjust the RGB (red, green, blue) values manually.i. ADVANCE SETTINGS -This setting adjusts finer values besides RGB going into cyan, magenta, and yellow.d. WARM -This color temperature is for users who prefer a warm white balance.
  2. GAMMA -This option adjusts the gamma curve value of the monitor.
  3. TINT -This option adjusts the tint of the entire monitor.
  4. SATURATION -This option adjusts the color saturation of the entire monitor.
  5. BLUE LIGHT SHIFT -This display mode filters out blue light for users who want blue light protection.
SYSTEM

  1. OVERDRIVE -This option increases the pixel response time of the LCD screen.
  2. FREESYNC™ -This option enables syncing with variable frequency with AMD video cards.
  3. SLEEP MODE -With the monitor given no video signal, enabling this option will make the monitor automatically shut off after 30 minutes, 60 minutes, or 2 hours.
  4. BACKCOVER LIGHTING -On the back cover of the monitor there are LED lights that light up to different effects for entertainment.a. LIGHT MODE -This option adjusts various styles of lighting.b. COLOR -This option adjusts the color of the LED lights.c. BRIGHTNESS -This option adjusts the intensity of the LED lights.
  5. LANGUAGE -This option allows users to change the menu language of the monitor.
  6. OSD H POSITION -This option adjusts the placement of the OSD menu horizontally.
  7. OSD TIMER -This option adjusts the time it takes for the OSD menu to automatically shut off.
  8. OSD TRANSPARENCY -This option adjusts the opacity of the OSD menu

Supported DisplayPort, and DVI Resolution

RESOLUTION & REFRESH RATE
640 x 480 @ 60Hz
800 x 600 @ 60Hz
1024 x 768 @ 60,75Hz
1280 x 800 @ 60, 70Hz
1280 x 1024 @ 60, 70Hz
1440 x 900 @ 60, 70Hz
1680 x 1050 @ 60, 70Hz
1920 x 1080 @ 60, 120, 144Hz

*when DVI port is used for connection, it is necessary to choose the dual channel DVI cable of 24+1 pins

Supported HDMI Resolution

RESOLUTION & REFRESH RATE
640 x 480 @ 60Hz
720 x 480 @ 60Hz
720 x 576 @ 50Hz
1280 x 720 @ 60, 70Hz
1920 x 1080 @ 60, 100, 120,144Hz

*Specifications are subject to change without notice.

Troubleshooting

Problem

Possible solutions
DISPLAY IS UNCLEAR AND UNSTABLE To stabilize and clarify your display, use the AUTO ADJUST function or change the resolution to the display’s optimal setting 1920 x 1080 at 60Hz, then AUTO ADJUST.
THERE IS NO LED DISPLAY or SCREEN SAYS NO SIGNAL Make sure you switched to the correct source. Check both sources to see video is on the other source. Check your video cable. It might be corrupt. Swap out the video cable for another one to see if the monitor will work. Check your power plug. See if it is fully plugged in on both the monitor and the wall.
MONITOR SAYS “IGNAL OUT OF RANGE” If you have a CRT monitor, please connect the CRT monitor to the computer and change the refresh rate down to 60 Hz via your video card’s display settings menu. After the setting of 60 Hz has been change you can then use the LED on the computer.

  1. To change the setting go to display settings by right clicking on your desktop with nothing selected. Choose the PROPERTIES option.
  2. Click on the SETTINGS tab, verify the resolution is NOT higher than 1920 x 1080, and click on the ADVANCED button.
  3. Click on the MONITOR tab and change the refresh rate to 60 Hz.
  4. Click on OK 2-3 times to finalize your change.

If you do NOT have a CRT monitor or it’s already broken, please make sure both the C32 LED monitor and your computer is turned off.

  1. Turn on the LED monitor and the computer.
  2. While the computer is turned on, press the“F8”key on your keyboard continuously until a selection menu appears and select the “Safe Mode” option.
  3. When you’ve entered Safe Mode please uninstall any video card driver and monitor driver by using either the “Add / Remove Programs” icon or going into “System
  4. Properties” and manually removing anything under “Monitors” and “Display Adapters”. After removing all the drivers, please reboot your computer and you should be able to see windows. Please install your monitor driver first, then your video card driver.Please remember to make sure your refresh rate should be at 60Hz.
I CAN’T OPEN THE OSD You need to have a valid video signal going through the monitor before you can turn on the OSD.
I CANNOT GET THE RESOLUTION 1920 x1080 If you are using HDMI or DP, please try out DVI to see if you are able to achieve that resolution. If your DVI can then, your video card’s HDMI cannot support widescreen resolutions.

Sometimes your video card will not read the monitor correctly and will not allow you to achieve the resolution you want. Rebooting your computer will solve the situation.

You can also make sure your video card’s video drivers are up to date. You can find what video card you have by clicking on START then RUN. Type in “DXDIAG” When the diagnostic window pops up, click on the DISPLAY tab. The program will tell you what video chipset you have. Copy that name then search it with an online search engine like GOOGLE™ Find your video card company’s web address and search for newer drivers. If updating your drivers does not work, you probably have one of the older video cards and cannot achieve a widescreen resolution. You’ll need to upgrade your video card to a newer one.
THE VIDEO IS TOO BRIGHT NO MATTER WHAT I ADJUST Sometimes having older video cards this type of problem might happen due to newer LEDs having to provide HD video capability and not being fully compatible with older video cards. You can try adjusting the contrast to a lower value and adjust the brightness to compensate.
THE WORDS AND VIDEO ARE TOO BLURRY Are you using the monitor’s native resolution? If not you’ll need to switch resolution to the native 1920 x 1080 at 60 Hz to make the words clearer.

If the words are still blurry, please try enabling or disabling CLEAR TYPE function from windows.
THE COLORS ARE NOT CORRECT Sometimes the colors are not correct because your DVI or DP or HDMI cable is loose or corrupt. Please try reconnecting your cable or swap out your current cable to see if the problem persists.
HOW DO I RESET THE MONITOR Make sure there is a valid video signal to the monitor and press menu to open the OSD. Look for RESET under the OTHER options.
I CHANGED MY COLOR SETTINGS NOW I CAN’T GET THE FACTORY DEFAULT BACK. Open the OSD, under OTHER, select RESET to reset all values back to factory default.
THE WORDS ARE TOO SMALL AT 1920 x1080 At the native resolution of 1920 x1080, some people might feel that the words are too small to read. You can change the size of the words in Windows Operating System via its display properties.

For Windows XP

  1. Right click on the background with nothing selected. Left click on the PROPERTIES option.
  2. Click on the SETTINGS tab.
  3. Under SETTINGS, click on the ADVANCED button.
  4. Under GENERAL tab, change the size of the words by selecting the option NORMAL SIZE and change it to LARGE SIZE.
  5. Click on OK on all windows to exit.
  6. Once you have finished rebooting, the computer is ready for use.

For Windows VISTA or Windows 8 or Windows 10

  1. Right click on the Wallpaper. Left click on the PERSONALIZE option.
  2. Click on ADJUST FONT SIZE (DPI) option on the left column and
  3. Click on CONTINUE.
  4. In there you can change the size of the words by changing from the option DEFAULT SCALE to LARGE SCALE.
  5. Click on APPLY to finalize your selection.
  6. Once you have finished rebooting, the computer is ready for use.
I CANNOT GET 144Hz REFRESH RATE ON MY MONITOR Make sure your video card supports that feature. Also make sure, you are using DisplayPort to connect from your computer to your monitor.
THERE’S NO SOUND FROM THE MONITOR. I CONNECTED AUDIO CABLE. THERE ARE NO BUILT IN SPEAKERS FOR THIS MONITOR. The audio connection on the monitor is for sending an audio signal out to speakers when HDMI is sending an audio signal to the monitor.

How do I clean the LED Monitor?

IMPORTANT

  1. The power cable has to be removed from the socket before cleaning the display.
  2. Do not use volatile solvent (alcohol, rosin, and toluene) toclean the display. These types of chemicals might damage the housing and the LCD glass.

Cleaning the bezel

  1. Use a 100% cotton cloth or micro-fiber cloth for cleaning.
  2. If the bezel is dirty to the point where you cannot simply dry wipe it, please lightly dampen the wiping material with clean water and wipe again. Wipe the display with a dry micro-fiber cloth or 100% cotton cloth afterwards.

Please Note:

  • Make sure you wring the water out of the cloth before cleaning the bezel in order to prevent water from penetrating into the electronics.

Cleaning the Screen

  1. Use a 100% cotton cloth or micro-fiber cloth for cleaning.
  2. The LCD screen glass is extremely fragile. Do not scrape it with any material. Do not press or tap the screen to avoid cracking. When the screen is dirty to the point where you cannot simply dry wipe it, please lightly dampen the wiping material with clean water and wipe again. Wipe the display with a dry micro-fiber cloth or 100% cotton cloth afterwards.

Specification

Display panel
Active Area / Screen Size 32″ (diagonal 31.5″)
Aspect Ratio Widescreen 16 : 9
Resolution Native: 1920 x1080
Brightness 250 cd/m2
Dynamic Contrast 10,000:1 (3,000:1 typical)
Response Time Up to 3ms
Refresh Rate Up to 144 Hz
Viewing Angle Typical 178/178 Degree (Horizontal/Vertical)
Colors 16.7 million of colors
Curvature 1800R
LED Backlight 30,000 hours

Monitor Display
Dimension With Stand: 28.47″x 20.15″x 9.25″ Without Stand: 28.47″x 16.71″x 2.75″
Weight 16.31 lb (with stand), 13.50 lb (without stand)
Wall Mount Pattern 75mm x 75mm Screw Size M4 x 30mm
Power input Input: 100 – 240V~ 50/60Hz, 1.5A Max (<65W)
Tilt Backward:15° Forward: 5°

Features
On Screen Display Control (OSD) QuickStart, Picture, Color, System
OSD Language English (Default), French, Spanish, Chinese
AMD FreeSyncTM Available
Preset Picture Mode Standard, User, Movie, Eco
Preset Game Mode RTS, FPS
Blue Light Elimination Available
I/O DVI, HDMI (HDCP supported), DISPLAYPORT
Compliance FCC, cETLus, ISTA 6A, HDMI, WHQL (Win 10), EnergyStar V7.0

LIMITED PRODUCT WARRANTY

Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY ” on partsand labor (90 days for commercial use) and is only valid when purchased from an AuthorizedReseller, only on new and non-refurbished product, and available to customers in theContinental US, Alaska, Hawaii and Puerto Rico. See below for the SCEPTRE ExtendedService warranty.SCEPTRE’s ResponsibilitySCEPTRE units purchased from an authorized SCEPTRE U.S. Reseller in the United Statesand that are used in the fifty (50) United States or Puerto Rico and Canada are warranted tobe free from manufacturing defects in materials and workmanship for a period of one (1) yearfrom the date of their original retail purchase (or a period of ninety (90) days for commercialuse). If the unit fails to conform to this warranty, we will service the units using new orrefurbished parts. In the event that the part required for replacement is no longer inproduction and/or is obsolete, SCEPTRE will repair or replace the unit with similar or likeparts of equal value. If a similar or like part is not available, a charge may be incurred to the owner, for any upgraded parts substituted.

Service LaborDuring a period of one (1) year from the effective warranty date (or a period of ninety (90) days for commercial use), SCEPTRE will provide, when needed, service labor to repair a manufacturing defect at its designated Service Center. To obtain warranty service in the United States, you must first call our Customer Support at (800) 788-2878. The determination of service will be made by SCEPTRE Customer Support. PLEASE DO NOT RETURN YOUR UNIT TO SCEPTRE WITHOUT PRIOR AUTHORIZATION.

PartsNew or remanufactured parts will be used for repairs by SCEPTRE at its designated Service Center for one (1) year (or ninety (90) days for commercial use) from the effective warranty date. Such replacement parts are warranted for the remaining portion of the original warranty period.

ServiceDuring the one (1) year (or ninety (90) days for commercial use) warranty period, SCEPTRE will, at its option and sole discretion, repair or replace defective parts, including replacement of the entire Panel. The Customer will be required to ship the unit to the Service Center indicated at the time Customer Support is contacted to make the necessary repairs, you are responsible for all transportation charges to the service facility. SCEPTRE is not responsible for the de-installation or re-installation of the unit.

Packaging and Shipping InstructionWhen you send the product to an authorized SCEPTRE service facility you must use the original carton box and packing material or an equivalent as designated by SCEPTRE. If you no longer have them please contact Sceptre’s Customer Support.

Not CoveredThis warranty does not cover the following: cosmetic defects; damage, malfunctions, or failures resulting from shipping or transit accidents, abuse, misuse, operation contrary to furnished instructions, operation on incorrect power supplies, operation with faulty associated equipment, modification, alteration, improper servicing, tampering and or, damage from fire, water, lightning, power surges, abnormal environmental conditions, or other acts of nature; normal wear and tear (SCEPTRE reserves the right to determine “wear and tear” on any and all products); unsatisfactory visual or audio performance not caused by a manufacturing defect; or displays on which the serial number has been removed or defaced. Image Sticking caused by operating at excessive brightness levels for extended periods or mishandling are not covered by this warranty. Installation, removal, transportation and reinstallation of a display and routine maintenance and cleaning, are not covered by this warranty. Any hardware, components, and/or software bundled with the display are not covered by this warranty. Any damages caused directly or indirectly by Buyer’s or Reseller’s “Value Added Feature” are not covered by this warranty or Sceptre, Inc. Any damages of any kind including, but not limited to, direct or indirect damages, lost profits, lost savings, or other special incidental, exemplary or consequential damages whether for breach of contract, tort, or otherwise, or whether arising out of the use of or inability to use the product, even if SCEPTRE, INC. or any dealer, distributor of authorized service provider/partner has been advised of the possibility of such damages, or any claim by any other warranty are not covered by this warranty or Sceptre Inc. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. OUR LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING OUR NEGLIGENCE, ALLEGED DAMAGE OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. WE SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This is the only warranty applicable; no one is authorized to extend or modify it or to grant any other warranty.SCEPTRE retains the right to assess all warranty claims and to determine if damages are covered by the warranty. In case of a claim that is not covered by the warranty, you will be contacted to determine whether SCEPTRE should repair the damage for a fee or whether the product should be returned to you as received by the repair center.

Dead Pixel PolicySCEPTRE sets limit on the LCD at 3 dead pixels in a cluster adjacent to each other, or 5 dead pixels in a combination of color and brightness. Any number of dead or bad pixels under the limit is considered to be within normal performance specification of the LCD and is not considered defective.

Owner’s ResponsibilityEffective Warranty DateWarranty begins on the date of sale to the end user. To ensure warranty service, keep the dated bill or sale receipt as evidence of the purchase date. If you can no longer obtain your receipt, the warranty will revert to the unit?s manufacture date according to the serial number of the unit. This limited warranty applies only to the original purchaser and is non-transferable.

Warranty ServiceFor warranty service information, contact SCEPTRE Technical Support at email address [email protected], via phone at (800) 788-2878, or via World Wide Web chatting service at www.Sceptre.com. SCEPTRE Technical Support is available Monday to Friday 8:30 AM to 5:30 PM Pacific Time. Parts and service labor that are SCEPTRE’s responsibility (see above) will be provided without charge. Other services or services not covered by the warranty are at the owner’s expense. You must provide the model, serial number and date of purchase. Before you ask for warranty service, read your User Manual. You might avoid a service call.Warranty conditions are subject to change, for latest Warranty Terms and Conditions and additional information regarding your warranty, please see complete details online at www.SCEPTRE.com.

Disclaimer, Trademarks, Icons & Copyright Information

  •  HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.”
  •  This Display meets the ENERGY STAR®guidelines under the default picture settings. Changing this setting or enabling other options will increase power consumption which could possibly exceed the guidelines of ENERGY STAR® For more information on the ENERGY STAR program, please refer to www.energystar.gov.
  • DisplayPort is a trademark or registered trademark of Video Electronics Standards Association.
  • Microsoft, Windows are registered trademarks of Microsoft Corporation in the United States and other countries.
  • AMD, FreeSync are trademarks or registered trademarks of Advanced Micro Devices, Inc.
  • SCEPTRE is a trademark or registered trademark of Sceptre Group.
  • Sceptre, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
  • In the interest of continuing product improvement, Sceptre, Inc. reserves the right to change product specifications without notice. Information in this document may change without notice.
  • No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from Sceptre, Inc.

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Please Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Caution: To comply with the limits for an FCC Class B computing device, always use the signal cord and power cord supplied with this unit.

The Federal communications Commission warns that changes or modifications to the unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

European NoticeProducts with the CE marking comply with both the EMC Directive (89/336/EEC), (93/68/EEC) and the Low Voltage Directive (72/23/EEC) issued by the Commission of the European Community.

www.sceptre.com

References

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