SentrySafe Lock Code Programming Instructions

SentrySafe Lock Code Programming Instructions

SentrySafe Lock Code Programming Instructions

Depository Safes

OWNERS MANUAL Thank you for purchasing this security safe from Sentry®Safe. This guide is designed to maximize the user and security features of this project.

Getting started

Installation of the batteries (keep door open during setup):

  1. Turn the keypad housing counter clockwise and carefully pull away from the mounting plate to expose battery compartment.
  2. Install four new AAA Alkaline batteries (not included). Caution: Hold onto the keypad housing to avoid pulling wires.
  3. Carefully position the keypad into the inserts on the mounting plate and turn  clockwise. Ensure that there are no wires or cables trapped between the keypad and the mounting plate. Pinched cables result in a short circuit.
  4. Enter: * – Master or Manager Code (from front of booklet) – # The lock will indicate a valid code entry with a single signal and the open light will stay green for five (5) seconds.
  5. Turn the handle clockwise before the green light disappears.

Programming your lock codes

The SentrySafe electronic lock is shipped from the factory with a factory set master code & manager code (see front of booklet). You should set the lock to your own unique master & manager code immediately. Keep notes on which code belongs to which user (Master (User 1), Manager (User 2), User 3, User 4, User 5, User 6 and User 7). A single signal (LED fl ashes and beeps once) response from the lock indicates valid entry. A double signal (LED fl ashes and beeps twice) response from the lock indicates an invalid entry.

  • If three incorrect entries are entered in a row, the keypad will shut down for a period of fi ve minutes. During this shut down period you will not get a response from the keypad.
Changing the Master Code

(Code length: 1 to 10 digit code) Always perform this operation with the door open.

  1. Enter: # – Existing Master Code – #
  2. The set light will stay orange for ten (10) seconds.
  3. Enter: 1 – * – New Master Code – # – New Master Code – #, before the orange light disappears.

If a mistake is made during the change, wait thirty (30) seconds and repeat steps 1 thru 3. Test the new code several times before closing the door: Enter: * – Code – #

  • The lock will indicate a valid code change with a single signal.
  • The lock will indicate an invalid code change with a double signal and the old code is still valid.
Changing the Manager Code

(Code length: 1 to 10 digit code) Always perform this operation with the door open.

  1. Enter: # – Master Code or Manager Code – #
  2. The set light will stay orange for ten (10) seconds.
  3. Enter: 2 – * – New Manger Code – # – New Manager Code – #, before the orange light disappears.

If a mistake is made during the change, wait thirty (30) seconds and repeat steps 1 thru 3. Test the new code several times before closing the door: Enter: * – Code – #

  • The lock will indicate a valid code change with a single signal.
  • The lock will indicate an invalid code change with a double signal and the old code is still valid.
Activate user codes

(Code length: 1 to 10 digit code) Always perform this operation with the door open.

  1. Enter: # – Master Code or Manager Code – #
  2. The set light will stay orange for ten (10) seconds.
  3. Enter: User ID Number (3-7) – * – New User Code – # – New User Code – #, before the orange light disappears.

If a mistake is made during the activation, wait thirty (30) seconds and repeat steps 1 thru 3.

  • The lock will indicate a valid code entry with a single signal.
  • The lock will indicate an invalid code entry with a double signal and the old code is still valid.

Example: # – Master Code or Manger Code – # – 5 – * – New User Code – # – New User Code – #. This will activate User Five (5).

Changing the user code

Always perform this operation with the door open

  1. Enter: # – User Code – #
  2. The set light will stay orange for ten (10) seconds.
  3. Enter: New User Code – # – New User Code – #, before the orange light disappears.

If a mistake is made during the change, wait thirty (30) seconds and repeat steps 1 thru 3. Test the new code several times before closing the door: Enter: * – Code – #

  • The lock will indicate a valid code change with a single signal.
  • The lock will indicate an invalid code change with a double signal and the old code is still valid.

The Master and Manager can also change the user codes by following the “Activate user codes” section steps 1 thru 3.

Deleting user codes

Always perform this operation with the door open.

  1. Enter: # – Master Code or Manager Code – #
  2. The set light will stay orange for ten (10) seconds.
  3. Enter: User ID Number (3-7) – * – # – #

Dual user mode

When you want two people to open the safe; set your safe to dual user mode. One person enters their code and within sixty (60) seconds, the second code is entered. Always perform this operation with the door open.

Any Code + Any Code to unlock
  1. Enter: # – Master Code – # – 1 – # – 1 – #
  2. The lock will indicate a valid setting change with a single signal.
Master or Manager Code + User Code to unlock
  1. Enter: # – Master Code – # – 2 – # – 2 – #
  2. The lock will indicate a valid setting change with a single signal.
Opening your safe in dual user mode
  1. Enter: * – 1st Code – # – 2nd Code – #
  2. The lock will indicate a valid code entry with a single signal and the open light will stay green for fi ve (5) seconds.
  3. Turn the handle clockwise before the green light disappears
Returning to single user mode (Single code to unlock)
  1. Enter: # – Master Code – # – 0 – # – 0 – #
  2. The lock will indicate a valid setting change with a single signal.

Time delay mode

Always perform this operation with the door open. This function will delay both the opening and programming of the lock.

Activate time delay
  1. Enter: # – Master Code – # – (01-99) – # – (01-99) – #
  2. The lock will indicate a valid setting change with a single signal. Example: # – Master Code – # – 05 – # – 05 – #, this will set a fi ve (5) minute time delay.
  3. Press * or # to initiate the Time Delay.
When time delay is set

(During the time delay period the keypad will not respond to any entries) The lock will fl ash once every fi ve (5) seconds during time delay and will fl ash once every second during the last ten (10) seconds of the time delay ending with a double signal. The lock will fl ash twice every fi ve (5) seconds during the open period. The open period length is two (2) minutes. During the open period you can open your safe (see “How to open your safe, Step 1) or program your safe (following the steps of any programming procedure).

Deactivate time delay
  1. Enter: # – Master Code – # – 00 – # – 00 – #
  2. The lock will indicate a valid setting change with a single signal.

Floor Mount (optional)

This kit contains:
  • Four (4) Masonry Anchors
Required tools:
  • Powered Drill
  • Adjustable Wrench
  • 1/2 in. (M12) Masonry Drill
Instructions:
  1. Unlock safe and open door.
  2. Remove safe floor carpet.
  3. Look on the bottom of safe for four (4) holes with cap plugs.
  4. Remove the cap plugs.
  5. Position the safe in the desired location.
  6. From inside the safe mark the location of the four (4) bolt down holes.
  7. Move the safe aside to the clear marked spots for drilling.
  8. Using the ½ in. masonry drill, drill a 4 in. deep hole in the marked locations.
  9. Replace the safe in the desired location with the holes in the safe aligned with the drilled holes in the floor.
  10. Pass each masonry anchor through the safe floor into the drilled holes; making contact with the safe floor.
  11. Tighten each masonry anchor with the adjustable wrench.
  12. Replace safe floor carpet.

Sentry® Group Customer Care

Troubleshooting
Low battery warning

The green LED light will signal in red when opening your safe. The lock is giving you a valid signal but is not unlocking.

Changing your batteries
  1. Turn the keypad housing counterclockwise and carefully pull away from the mounting plate to expose battery compartment.
  2. Remove the four AAA Alkaline batteries and replace. Caution: Hold onto the keypad housing to avoid pulling wires.
  3. Carefully position the keypad into the inserts on the mounting plate and turn clockwise. Ensure that there are no wires or cables trapped between the keypad and the mounting plate. Pinched cables result in a short circuit.
The lock has no response (no fl ash, no beeps)
  • Make sure the wires in the keypad housing are not pinched and are securely connected. (See “installation of batteries” on page 2)
  • Check to make sure the batteries are correctly and securely inserted into the battery compartment. (See “installation of batteries” on page 2)
  • Lock can possibly be in the lockout penalty, wait fi ve (5) minutes, and check if the lock responds.
  • Replace the existing batteries with new ones. (See “changing your batteries” in troubleshooting)
The lock is responding but does not unlock
  • Make sure you are getting a valid response.
  • Make sure you get a signal with every key stroke.
  • Make sure you are not in time delay mode. (See “time delay mode” above)
  • Replace the existing batteries with new ones. (See “changing your batteries” in troubleshooting)

If the lock still does not open, contact Sentry Group Customer Care: 1-800-828-1438 or 585-381-4900 (Available Mon – Fri, 8:00 am – 6:00 pm EST). Follow the instructions carefully to get the best possible use from your lock.

FAQS

How many user codes can I program?

You can program up to 7 user codes.

Can I change my mind after programming a user code?

Yes, you can change any of the user codes at any time.

What is a valid entry for my lock?

A valid entry is a 4 digit number between 0000 and 9999. You can use numbers or letters (A-Z). The first digit must be a number and it cannot be zero (0). The last digit cannot be more than three (3) digits from the first three digits. For example, if your first 3 digits are 123, your last digit cannot be 3,4,5 or 6. It must be 1,2 or 3. If you have chosen 123 as your code, your valid entries are 1234, 1243 and 1251. You may also use special characters in your entry such as $ # & ! @ etc… However, if you do use special characters in your entry they must be preceded by a number. For example 123$ is a valid entry but $123 is not because $ is not preceded by a number.  If you want to use an exclamation point (!) in your entry it must be preceded by a number such as 123! or 12!3 etc…  If you want to use an ampersand (&) in your entry it must be preceded by a number such as 123& or 12&3 etc…  If you want to use a dollar sign ($) in your entry it must be preceded by a number such as 123$ or 12$3 etc…  If you want to use an at symbol (@) in your entry it must be preceded by a number such as or etc…  If you want to use an underscore (_) in your entry it must be preceded by a number such as 123_ or 12_3 etc…  If you want to use an asterisk (*) in your entry it must be preceded by a number such as 123* or 12*3 etc…  If you want to use an octothorpe (#) in your entry it must be preceded by a number such as 123# or 12#3 etc…  If you want to use an equal sign (=) in your entry it must be preceded by a number such as 123= or 12=3 etc.

How do I delete all codes from my lock?

To delete all codes from your lock follow these steps: 1) Enter * – Master Code – # 2) Enter 0000 – Manager Code – # 3) Turn handle until green light goes out 4) Turn handle

Can this safe be opened by using an earth magnet?

The rare earth magnet breach, as seen on YouTube, only applied to one style of electronic fire safes. Since this video aired, we have offered to send each owner a redesigned replacement part to defend against this breach. We have also redesigned the safe during production, with these new redesigned parts. Regarding combination dial lock safes, this is an entirely different design with parts that are all mechanical, and cannot be breached with magnets. Thank you. see lessBy The Master Lock Company Product.

What are the dimensions of the safe on the inside?

13.8in high x 12.6in wide x 11.9in deep – according to the Sentry web site.

what happens if batteries die? Are you toast?

There is an external battery tray just off to the right of the number pad. You can change the batteries using that. If power is the issue, that is how you can open the safe.

The photo shows several tracks on the 2 sides of the safe. Does that mean that the shelf height can be adjusted?

Yes, there are multiple slots for the shelf.

What country is this made in?

“This product is made to Sentry Safe specifications in Mexico”

Does anybody know the difference between the sfw123wes vs sfw123es?

SFW123WES is not a valid Sentry Safe product. The SFW123ES comes with a shelf and is electronic.

Does the stated 17.8 inch height include the feet?

There are no feet on mine, it just sits flat and it is 17.8 inches.

Cant he beep be turned off?

Yes. Here is how: The tones of the key pad may be turned on and off depending on user preference.Turn sound off:1 Press “O”.2 Press “P” key.3 Press “2”.

will this model stay waterproof in up to 8″ of water just like the dial combination model?

Yes

Is the keypad lock reliable or does it wear out over time?

About once a month the lock won’t open without some handle jiggling. Otherwise mine has been good.

Does the stated 19.3 inches depth include the handle? If not, how much do the handle/lock project and add to the stated 19.3 inches?

Yes, the depth length does include the handle and keypad.

What is the exterior dimension including the handle?

20 inches Deep includes the handle.16-1/2 inches Wide18 inches Tall

What are the batteries needed for in the safe?

The lock is digital and requires batteries.

VIDEO

Sentry Safe Lock Code Programming Instructions – Sentry Safe Lock Code Programming Instructions –

www.sentrysafe.com

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