Shark AL ROBOT VACMOP Wet/Dry Robot Floor Cleaner Pod Replacement User Guide

VACMOP™Wet/Dry Robot Floor Cleaner Pod ReplacementRV2000WD SeriesOWNER’S GUIDE

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE · FOR HOUSEHOLD USE ONLYIf the charging cable plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into an outlet or try to modify to fit.

WARNINGTo reduce the risk of fire, electric shock, injury, or property damage:

GENERAL WARNINGSWhen using an electrical appliance, basic precautions should always be followed, including the following:

  1. This appliance consists of a Wet/ Dry Robot Floor Cleaner vacuum and charging dock with power supply. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
  2. Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use.
  3. Use only identical replacement parts. See the replacement accessories page of this booklet.
  4. This Wet/Dry Robot Floor Cleaner contains no serviceable parts.
  5. Use only as described in this manual. DO NOT use Wet/Dry Robot Floor Cleaner for any purpose other than those described in this manual.
  6. With exception of filters, dust cups, and pads, DO NOT expose any parts of the Wet/Dry Robot Floor Cleaner to water or other liquids.USE WARNINGS
  7.  This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.a) Children shall not play with the appliance.b) Cleaning and user maintenance shall not be made by children without supervision.
  8. Always turn off the robotics vacuum cleaner before inserting or removing the filter, dust bin, or fluid reservoir.
  9. DO NOT handle plug, charging dock, charging cable, or Wet/Dry Robot Floor Cleaner with wet hands. Cleaning and user maintenance shall not be made by children without supervision.
  10.  DO NOT use the robot without the dust bin, filter, and fluid reservoir in place.
  11. DO NOT damage the charging cord:a) DO NOT pull or carry the charging dock by the cord or use the cord as a handle.b) DO NOT unplug by pulling on cord. Grasp the plug, not the cord.c) DO NOT close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.
  12. DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
  13.  DO NOT use if Wet/Dry Robot Floor Cleaner airflow is restricted. If the air paths become blocked, turn the vacuum cleaner off and remove all obstructions before turning on the unit again.
  14. Keep all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
  15.  DO NOT use if Wet/Dry Robot Floor Cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
  16.  DO NOT place vacuum cleaner on unstable surfaces,
  17.  If the robot is placed in a room, and it is not starting from the dock, the robot must be placed in an unobstructed circle of 1.5 ft. (45 cm) away from edges and cliffs.
  18.  DO NOT use to pick up:a) Liquid spillsb) Large objectsc) Hard or sharp objects (glass, nails, screws, or coins)d) Large quantities of dust (drywall dust, fireplace ash, or embers).DO NOT use as an attachment to power tools for dust collection.e) Smoking or burning objects (hot coals, cigarette butts, or matches)f) Flammable or combustible materials (lighter fluid, gasoline, or kerosene)g) Toxic materials (high concentrations of chlorine bleach liquid, high concentrations of ammonia, or drain cleaning solution)
  19.  DO NOT use in the following areas:a) Outdoor areas near fireplaces with unobstructed entrancesb) Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, orsharkclean.com flammable dustc) In an area with a space heaterd) Near fireplaces with unobstructed entrances
  20. Turn off the Wet/Dry Robot Floor Cleaner before any adjustment, cleaning, maintenance or troubleshooting. Note: in the OFF (O) position, the robot still uses a small amount of power.
  21. Allow all filters to air-dry completely before replacing in the Wet/Dry Robot Floor Cleaner to prevent liquid from being drawn into electric parts.
  22. DO NOT modify or attempt to repair the Wet/Dry Robot Floor Cleaner or the battery yourself, except as indicated in this manual. DO NOT use the vacuum if it has been modified or damaged.
  23. Remove all spilled or leaked liquid from the dock landing mat, base or floor, as it could lead to the risk of electrical shock.
  24. Try on an inconspicuous small area of the floor, a little bit of the VACMOPTM cleaning solution to ensure it does not affect the floor.
  25. When refilling the reservoir, check for leaks, as pooled liquids are a slipping hazard and may cause electrical shock. If the reservoir is damaged, it must be replaced.
  26. Use caution walking on mopped floors, as they may be slippery while damp.
  27. For your robot’s cliff sensors to work properly, all runners, rugs, carpets, or small thresholds (like child gates) must be 8 inches from any stairs (or must be continuous and extend over the edge of the stairs). If a runner, rug, carpet, or small threshold that is less than 8 inches from the stairs cannot be moved, you must use a no-go zone or a BotBoundary strip to block off the stairs. BotBoundary strips are not included with your robot.BATTERY USE
  28. The battery is the power source for the vacuum. Carefully read and follow all charging instructions.
  29. To prevent unintentional starting, ensure the vacuum is powered off before picking up or carrying the vacuum. DO NOT carry the appliance with your finger on the power switch.
  30. Use ONLY the Shark® charging dock XDCKRV2000 and use only battery RVBAT850A. The use of batteries or battery chargers other than those indicated may create a risk of fire.
  31.  Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals together increases the risk of fire or burns.
  32.  Under abusive conditions, liquids may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes seek medical help.
  33.  A robotic vacuum cleaner should not be stored, charged, or used at temperatures below 50°F (10°C) or above 104°F (40°C). Ensure the battery and vacuum have reached room temperature before charging or use. Exposing the robot or battery to temperatures outside of this range may damage the battery and increase the risk of fire.
  34. DO NOT expose the Wet/Dry Robot Floor Cleaner or battery to fire or temperatures above 265°F (130°C) as it may cause an explosion.
  35.  Non-rechargeable batteries cannot be recharged.NO-GO ZONES AND BOT BOUNDARY STRIPS
  36. DO NOT put BotBoundary strips underneath the carpet or rugs.
  37. DO NOT place BotBoundary strips on top of one another.
  38. Always use no-go zones or BotBoundary strips around reflective flooring and surfaces.
  39. No-go zones or BotBoundary strips should always be used near carpeted stairs.
  40. DO NOT use no-go zones or place BotBoundary strips within 10 feet of the dock.
  41. For your robot’s cliff sensors to work properly, all runners, rugs, carpets or small thresholds (like child gates) , must be 8 inches from any stairs (or must be continuous and extend over the edge of the stairs). If a runner, rug, carpet, or small threshold that is less than 8 inches from the stairs cannot be moved, you must use a no-go zone or a BotBoundary strip to block off the stairs. BotBoundary strips are not included with your robot.LASER WARNINGS
  42. This product has a Class 1 laser. It is safe under reasonably foreseeable conditions (as defined in this Owner’s Guide.) Always turn off the power before lifting the robotic vacuum cleaner or performing any maintenance on it.
  43. DO NOT look directly into laser.z

SAVE THESE INSTRUCTIONS

For the latest warnings and cautions, go to sharkclean.com/robothelp

SETTING UP YOUR REPLACEMENT ROBOT

Before using your new replacement Shark IQ Robot® vacuum, you will need to transfer a few parts from your original unit to your new robot: the 2 side brushes, the dust bin, the brush roll, and the battery.SIDE BRUSHESRemove the 2 side brushes from your original unit by pulling them off the pegs on the bottom of the robot. Install them on the replacement robot by pressing them down over the pegs until they click into place.

DUST BINOn your original robot, press the dust bin release button on the back of the robot and slide out the dust bin. Slide the dust bin into the replacement unit.

BRUSHROLL

To remove the brush roll from your original robot, push up the tabs on the brush roll access door, then lift off the door.

Lift out the brush roll.

Install the brushroll in the replacement robot, inserting the flat end first. Close the brushroll access door and press down until it clicks into place.

BATTERY

With a Phillips-head screwdriver, unscrew the battery cover on the bottom of the original unit and lift it off. Remove the battery from its compartment and unplug it from the connector.

To install the battery in the replacement unit, unscrew the battery cover from the bottom of the robot, then plug the battery into the connector. Insert the battery into the compartment, then replace the battery cover and screw it into place.

 

END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE

IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE CONTINUING WITH THIS PROGRAM INSTALL OR USE OF THIS PRODUCT: SharkNinja Operating LLC’s (“SharkNinja”) End-User License Agreement (“EULA”) is a legal agreement between You (either a single entity or an individual) and SharkNinja for SharkNinja’s Software Applications, including those installed by You onto your SharkNinja products or already installed on your device, including all firmware (referred hereafter as “SN APPS”). By installing, copying, checking a box, clicking a button confirming your agreement to these terms, or otherwise continuing to use the SN APPS, You agree to be bound by the terms of this EULA. This license agreement represents the entire agreement concerning SN APPS between You and SharkNinja, and it supersedes any prior proposal, representation, or understanding between the parties. If You do not agree to the terms of this EULA, do not install or use the SN APPS or this product. The SN APPS are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.

  1.  GRANT OF LICENSE. The SN APPS are licensed as follows:1.1 Installation and Use. SharkNinja grants You the right to download, install, and use SN APPS on the specified platform for which the SN APP was designed and in connection with SharkNinja products with which the SN APPS are designed to operate (“SN Devices”). 1.2 Backup Copies. You may also make a copy of SN APPS downloaded and installed by You for backup and archival purposes.
  2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.2.1 Maintenance of Copyright Notices. You must not remove or alter any copyright notices on any and all copies of the SN APPS. 2.2 Distribution. You may not distribute copies of the SN APPS to third parties. 2.3 Prohibition on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or disassemble SN APPS, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. 2.4 Rental. You may not rent, lease, or lend SN APPS without written permission from SharkNinja. 2.5 IS NOT FOR RESALE SOFTWARE. Applications identified as “Not for Resale” or “NFR,” may not be resold, transferred, or used for any purpose other than demonstration, test, or evaluation. 2.6 Support Services. SharkNinja may provide You with support services related to SN APPS (“Support Services”). Any supplemental software code provided to You as part of the Support Services shall be considered part of SN APPS and subject to the terms and conditions of this EULA. 2.7 Compliance with Applicable Laws. You must comply with all applicable laws regarding use of SN APPS.
  3. UPDATES.SharkNinja may provide You with upgrades or updates to SN APPS. This EULA will govern any upgrades provided by SharkNinja that replace and/or supplement SN APPS, unless such upgrade is accompanied by a separate EULA, in which case the terms of that EULA will govern. If You decide not to download and use an upgrade or update provided by SharkNinja, You understand that You could put SN Apps at risk to serious security threats or cause SN Apps to become unusable or unstable.
  4. DATA AND PRIVACY.SharkNinja is committed to ensuring your privacy by adhering to high standards of fairness and integrity. We are committed to keeping our customers informed about how we use the information we gather from You through the use of each of our websites or SN APPS. Our privacy practices are described in SharkNinja’s Privacy Policy, as well as in separate notices given when an app, product, or service is purchased or downloaded. By using SN APPs or providing us with your personal information, You are accepting and consenting to the practices, terms, and conditions described in SharkNinja’s Privacy Policy. At all times your information will be treated in accordance with the SharkNinja Privacy Policy, which is incorporated by reference into this EULA and can be viewed at the following URL: http://www.sharkninja.com/privacypolicy.
  5. THIRD-PARTY APPLICATION LIBRARIES AND EMBEDDED SOFTWARE.5.1 You acknowledge that Ayla Networks, Inc. (“Ayla”) has provided certain application libraries that have been embedded into SN APPS (“Ayla Application Libraries”) and enables SN Devices to connect to the Ayla Cloud Service (“Ayla Embedded Software”). 5.2 You will not use the Ayla Application Libraries except as an incorporated portion of SN APPS, unmodified from the form provided to You. 5.3 You will not use the Ayla Embedded Software except as an incorporated portion of SN Devices, unmodified from the form provided to You. 5.4 You will not modify, adapt, translate, or create derivative works based on, or decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code or underlying algorithms of, the Ayla Application Libraries or the Ayla Embedded Software. 5.5 SharkNinja retains all ownership of SN APPS (and the Ayla Application Libraries contained therein) and any software installed on SN Devices (including the Ayla Embedded Software) and only a license thereto is granted to You for use in connection with the SN APPS and SN Devices.5.6 You will not use the Ayla Application Libraries or Ayla Embedded Software to attempt to gain unauthorized access to or use of the systems/services of SharkNinja’s other licensors; nor will You transmit viruses, worms, Trojan horses, time bombs, spyware, malware, cancelbots, passive collection mechanisms, robots, data mining software, or any other malicious or invasive code or program into the systems/services of SharkNinja’s other licensors.5.7 You will not use the Ayla Application Libraries or Ayla Embedded Software to interfere with, breach, or circumvent any security feature, authentication feature, or any other feature that restricts or enforces limitations on the use of, or access to, the systems/services of SharkNinja’s other licensors.5.8 You will not probe, attack, scan or test the vulnerability of the systems/services of SharkNinja’s other licensors.5.9 SharkNinja’s other licensors of the SN APPS, Ayla Application Libraries, and the Ayla Embedded Software are the express third-party beneficiaries of this EULA, and the provisions of this Section of this EULA are made expressly for the benefit of such licensors and are enforceable by such licensors.
  6. TERMINATION.Without prejudice to any other rights, SharkNinja may terminate this EULA if You fail to comply with the terms and conditions of this EULA. In such event, You must destroy all copies of SN APPS in your possession.
  7.  COPYRIGHT.All titles, including but not limited to copyrights, in and to SN APPS and any copies thereof are owned by SharkNinja or its suppliers. All title and intellectual property rights in and to the content which may be accessed through use of SN APPS are the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants You no rights to use such content. All rights not expressly granted are reserved by SharkNinja.
  8.  OPEN-SOURCE SOFTWARE.You hereby acknowledge that SN APPS may contain software that is subject to “open source” or “free software” licenses (“Open Source Software”). The license granted by this EULA does not apply to Open Source Software contained in the SN APPS. Rather, the terms and conditions in the applicable Open Source Software license shall apply to the Open Source Software. Nothing in this EULA limits your rights under, or grants You rights that supersede, any Open Source Software license. You acknowledge that the Open Source Software license is solely between You and the applicable licensor of the Open Source Software. To the extent the terms of the licenses applicable to the Open Source Software require SharkNinja to provide the Open Source Software, in either source or executable form, or to provide copies of applicable license terms or other required information, You may obtain a copy of the software by contacting SharkNinja at the below physical address. Additional information about the Open Source Software, and its terms of use, may be found at www.sharkclean.com/opensource.
  9. NO WARRANTIES.SharkNinja expressly disclaims any warranty for SN APPS, Ayla Application Libraries, or Ayla Embedded Software. SN APPS, Ayla Application Libraries, and Ayla Embedded Software are provided `As Is’ without any express or implied warranty of any kind, including but not limited to any warranties of merchantability, noninfringement, the fitness of a particular purpose, or title. SharkNinja does not warrant or assume responsibility for the accuracy or completeness of any information, text, graphics, links, or other items contained within the SN APPS. SharkNinja makes no warranties respecting any harm that may be caused by the transmission of a computer virus, worm, logic bomb, or another such computer program. SharkNinja further expressly disclaims any warranty or representation to any third party.
  10.  LIMITATION OF LIABILITY.In no event shall SharkNinja or its suppliers be liable for any special, incidental, punitive, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits or confidential or other information, for business interruption, for personal injury, for loss of privacy, for failure to meet any duty including of good faith or of reasonable care, for negligence, and for any other pecuniary or other loss whatsoever) arising out of or in any way related to the use of or inability to use SN Devices or SN APPS, the provision of or failure to provide support or other services, information, software, and related content through the product or otherwise arising out of the use of SN APPS, or otherwise under or in connection with any provision of this EULA, even in the event of the fault, tort (including negligence), strict liability, breach of contract, or breach of warranty of SharkNinja or any supplier, and even if SharkNinja or any supplier has been advised of the possibility of such damages. SharkNinja shall have no liability with respect to the content of the SN APPS or any part thereof, including but not limited to errors or omissions contained therein, libel, infringements of rights of publicity, privacy, trademark rights, business interruption, personal injury, loss of privacy, moral rights, or the disclosure of confidential information.
  11.  APPLICABLE LAW.The laws of the Commonwealth of Massachusetts will govern this EULA and You hereby consent to exclusive jurisdiction and venue in the state and federal courts sitting in the Commonwealth of Massachusetts.
  12. ASSIGNMENT.SharkNinja may assign this EULA without notice to Licensor.
  13.  ENTIRE AGREEMENT.This EULA (including any addendum or amendment to this EULA which is included with the SN Devices) is the entire agreement between You and SharkNinja relating to the SN APPS and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the SN APPS or any other subject matter covered by this EULA. To the extent the terms of any SharkNinja policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control.If You have questions regarding this EULA, please contact SharkNinja at 89 A Street, Suite 100, Needham, MA 02494.

ONE (1) YEAR LIMITED WARRANTY

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable. SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:What is covered by this warranty?

  1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion,will be repaired or replaced up to one (1) year from the original purchase date.
  2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

  1.  Normal wear and tear of wearable parts (such as foam filters, HEPA filters, pads, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
  2. Any unit that has been tampered with or used for commercial purposes.
  3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit.
  4. Consequential and incidental damages.
  5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
  6. Products purchased, used, or operated outside North America.

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-855-460-5425 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call 1-855-460-5425 to initiate a warranty claim. You will need the receipt as proof of purchase. A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

NOTES

FCC WARNINGSThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to parts 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. n Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC rules. Operation is subject to the following conditions:

  1. This device may not cause harmful interference
  2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

BATTERY REMOVAL AND DISPOSAL

This product uses a battery. When the battery no longer holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery.When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent battery to an authorized recycling center or to the retailer for recycling. Contact your local recycling center for information on where to drop off the spent battery.

For more information on battery removal for disposal, please visit sharkclean.com/batterysupport. The RBRCTM (Rechargeable Battery Recycling Corporation) seal on the lithium-ion battery indicates that the costs to recycle the battery at the end of its useful life have already been paid by SharkNinja. In some areas, it is illegal to place spent lithium-ion batteries in the trash or municipal solid waste stream and the RBRC program provides an environmentally conscious alternative.

RBRC, in cooperation with SharkNinja and other battery users, has established programs in the United States and Canada to facilitate the collection of spent lithium-ion batteries. Help protect our environment and conserve natural resources by returning the spent lithium-ion battery to an authorized SharkNinja service center or to your local retailer for recycling. You may also contact your local recycling center for information on where to drop off the spent battery, or call 1-800-798-7398.

© 2021 SharkNinja Operating LLC. BOTBOUNDARY and SHARK are registered trademarks of SharkNinja Operating LLC. IQ NAVIGATION, SHARKCLEAN, and VACMOP are trademarks of SharkNinja Operating LLC. RBRC is a trademark of Rechargeable Battery Recycling Corporation. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. APP STORE is a service mark of Apple Inc., registered in the U.S. and other countries. GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play logo, and Android are trademarks of GOOGLE LLC. RV2000WDSeries_INSRT_IB_PodRplcmnt_MP_Mv4 PRINTED IN CHINA.

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