Shark IQ Robot AV1002AE Series Robot Vacuum User Manual

IMPORTANT SAFETY INSTRUCTIONSPLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLYSAVE THESE INSTRUCTIONSIf the charging cable plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.

WARNINGTo reduce the risk of fire, electric shock, injury, or property damage:

GENERAL WARNINGSWhen using an electrical appliance, basicprecautions should always be followed, including the following:

  1. Robotic vacuum cleaner consists of arobotic vacuum and charging base withpower supply. These components containelectrical connections, electrical wiring,and moving parts that potentially presentrisk to the user.
  2. Before each use, carefully inspect allparts for any damage. If a part isdamaged,discontinue use.
  3. Use only identical replacement parts.
  4. This robotic vacuum cleaner contains noserviceable parts.
  5. Use only as described in this manual.DO NOT use the robotic vacuum cleanerfor any purpose other than thosedescribed in this manual.
  6. With the exception of filters, DO NOTexpose any parts of the robotic vacuumcleaner to water or other liquids.USE WARNINGS
  7. This appliance can be used by personswith reduced physical, sensory or mentalcapabilities or lack of experience andknowledge if they have been givensupervision or instruction concerninguse of the appliance in a safe way andunderstand the hazards involved.a) Children shall not play with theappliance.b) Cleaning and user maintenance shallnot be made by children withoutsupervision.
  8. Always turn off the robotic vacuumcleaner before inserting or removing thefilter or dust bin.
  9. DO NOT handle plug, charging base,charging cable, or robotic vacuumcleaner with wet hands. Cleaning and usermaintenance shall not be made by childrenwithout supervision.
  10. DO NOT use without robot dust bin andfilters in place.
  11. 11. DO NOT damage the charging cord:a) DO NOT pull or carry charging baseby the cord or use the cord as ahandle.b) DO NOT unplug by pulling on cord.Grasp the plug, not the cord.c) DO NOT close a door on the cord,pull the cord around sharp corners,or leave the cord near heatedsurfaces.
  12. DO NOT put any objects into nozzle oraccessory openings. DO NOT use with anyopening blocked; keep free of dust, lint,hair, and anything that may reduce airflow.
  13. DO NOT use if robotic vacuum cleanerairflow is restricted. If the air pathsbecome blocked, turn the vacuum cleaneroff and remove all obstructions beforeturning on the unit again.
  14. Keep nozzle and all vacuum openingsaway from hair, face, fingers, uncoveredfeet, or loose clothing.
  15. DO NOT use if robotic vacuum cleaneris not working as it should, or has beendropped, damaged, left outdoors, ordropped into water.16. DO NOT place vacuum cleaner onunstable surfaces.
  16. DO NOT use to pick up:a) Liquidsb) Large objectsc) Hard or sharp objects (glass, nails,screws, or coins)d) Large quantities of dust (drywalldust, fireplace ash, or embers). DONOT use as an attachment to powertools fordust collection.e) Smoking or burning objects (hotcoals, cigarette butts, or matches)f) Flammable or combustible materials(lighter fluid, gasoline,or kerosene)g) Toxic materials (chlorine bleach,ammonia, or drain cleaner)
  17. 18. DO NOT use in the following areas:a) Wet or damp surfacesb) Outdoor areasc) Spaces that are enclosed and maycontain explosive or toxic fumesor vapors (lighter fluid, gasoline,kerosene, paint, paint thinners,mothproofing substances, orflammable dust)d) Near fireplaces with unobstructedentrances.e) In an area with a space heater.
  18. Turn off the robotic vacuum cleaner beforeany adjustment, cleaning, maintenance ortroubleshooting.
  19. Allow all filters to air-dry completelybefore replacing in the robotic vacuumcleaner to prevent liquid from being drawninto electric parts.
  20. DO NOT modify or attempt to repair therobotic vacuum cleaner or the batteryyourself, except as indicated in thismanual. DO NOT use the vacuum if it hasbeen modified or damaged.
  21. To reduce the risk of electric shock, thisappliance has a polarized plug (one bladeis wider than the other). This plug will fitin a polarized outlet only one way. If theplug does not fit fully in the outlet, reversethe plug. If it still does not fit, contact aqualified electrician to install the properoutlet. Do not change the plug in any way.
  22. In case the self-empty base has a thermalshutoff the unit needs to have a hardpower reset to restart.BATTERY USE
  23. The battery is the power source forthe vacuum. Carefully read and followall charging instructions.
  24. To prevent unintentional starting, ensurethe vacuum is powered off before pickingup or carrying the vacuum. DO NOT carrythe appliance with your finger on thepower switch.
  25. Use ONLY the Shark® self-empty baseXSKAEDOCK and use only batteryRVBAT850. Use of batteries or batterychargers other than those indicated maycreate a risk of fire.
  26. Keep the battery away from all metalobjects such as paper clips, coins, keys,nails, or screws. Shorting the batteryterminals together increases the risk of fireor burns.

SAVE THESE INSTRUCTIONS

For the latest warnings and cautions, go to sharkclean.com/robothelp

The Self-Empty Base charges your robot and holds dirt and debris from up to 30 days of cleaning. Select a permanent location for the base, because every time you relocate it, your robot will have to completelyre-map your house.Choose a level surface in a central area. Remove any objects that are closer than 3 feet from either side of the base, or closer than 5 feet from the front of the base. Plug in the Charging Cord, and turn on powerswitch on the back of the base, then place the base with its back against the wall, in an area with a goodWi-Fi signal. For best results, set up base on bare floor, or on the SharkMat. The base must be plugged in continuously for the robot to find it. The Indicator Light will illuminate green when the base has power.

NOTE: For best results, set up on bare floor or thin carpet.NOTE: Do not place base against heating elements or baseboards, or in direct sunlight.NOTE: The robot makes a loud noise when it empties its debris into the base. This is normal and not a cause for concern.

INSTALLING THE SIDE BRUSHES

Snap the 2 included Side Brushes onto the squarepegs on the bottom of the robot.

 

 

CHARGING

IMPORTANT: The Shark iQ Robot® has a pre-installed rechargeable battery. Battery should be fully charged before using. It may take up to 6 hours to fully charge.

To charge, the Power button on the side of the robotmust be in the ON position (I). The robot will beepwhen charging begins.

When the cleaning cycle is complete, or if the batteryis running low, the robot will search for the base.If your robot doesn’t return to the base, its chargemay have run out.

If the robot has no charge and cannot return to the base, manually place it on the base. The base indicator light will flash blue and the robot willbeep when charging begins.

NOTE: When manually placing the robot on the base, make sure the Charging Contacts on the bottom of the robot aretouching the ones on the base and the robot’s dust bin is touching the debris intake on the base. While the robot ischarging, both blue LED lights will flash. When charging is complete, both blue lights will illuminate steadily.NOTE: When picking up the robot be careful not to place fingers between the bumper and the base of the robot.

The blue indicator lights on the robot show how much charge is remaining.While the robot is charging, both blue LED lights will flash. When charging is complete, both blue lights will illuminate steadily. It may take up to 6 hours to fully charge your robot.

NOTE: If the low charge light is blinking red, there is not enough charge for the robot to return to the base. Manuallyplace the robot on the base.

The Recharge & Resume function is turned OFF bydefault. Turn ON Recharge & Resume for completecoverage if your home’s floor plan is bigger than1500 sq. ft. Your robot will return to the base,recharge, and can pick up cleaning where it left off.

Turn ON Evacuate & Resume for homes with pets.Your robot will return to the base to empty thedust bin after 30 minutes, then resume cleaningwhere it left off.

NOTE: If your floor plan is smaller than 1000 sq. ft., we recommend that you DO NOT use the Evacuate & Resume function.

PREP YOUR HOME

Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while itcleans. To prevent the robot from bumping into objects or navigating to areas you don’t want it to, use theincluded BotBoundary® strips. For best results, prepare your home as indicated below, and schedule a dailycleaning to ensure all floor areas are regularly maintained.

NOTE: Scheduling is one of many features that are only available in the app.

NOTE: BotBoundary strips must be placed flat-side down.NOTE: Block off all carpeted stairs with BotBoundary strips.

BOTBOUNDARY STRIPS

USAGE INSTRUCTIONS

  1. You can cut BotBoundary  strips to shorten them asneeded. (18-inch minimum)If cutting a strip, make sureit’s still long enough tocover the entire area youneed to block off. Gaps maycause BotBoundary strips tomalfunction.
  2. Make sure each BotBoundarystrip lies completely flatagainst the floor, with nooverlapping. NOTE: DO NOTplace BotBoundary strips ontop of one another.
  3. For best results, place thestrips between fixed objectslike furniture legs or doorframes, or make a closed looparound an obstacle.

PREPPING YOUR HOME USINGBOTBOUNDARY STRIPSUse the BotBoundary strips to quickly and easilycreate no-go zones to keep your robot out of theareas you would like it to avoid. These may include:

  • Near power cords
  • In front of thresholds higher than an inch

As it cleans, your robot will create a map of yourhome. It may take several cleanings for the robot tofinish its mapping. Once mapping is complete, anInteractive Map of your floor plan will be availableon the app.

The interactive map in the app allows you to namerooms, then select which rooms to clean, andsend the robot to immediately clean one specificlocation.As cleanings continue, the robot will update andrefine its path to provide optimized cleaning coverage.After each use, a cleaning report will be availablein the app.

MANUAL CLEANING MODE

To manually start a cleaning cycle, press the Clean button on the robot or on the mobile app. To stop the robot before it finishes cleaning and automatically returns to the base, press the Dock button.

NOTE: Be sure to charge the robot completely before its first cleaning so that it can explore, map, and clean as much of your home as possible. It may take up to 6 hours to fully charge the robot.NOTE: Avoid picking up and moving the robot or base. If either are relocated, the robot may not be able to follow itsintelligent cleaning path, or find its way back to the base. If the robot is picked up or moved for any reason, it should be returned to within 6 inches of its last location.

USING THE SHARK IQ ROBOT®

Please visit sharkclean.com/app or call 1-888-228-5531 for answers to all your app questions.

USING THE SHARKCLEAN™ APP AND VOICE CONTROLS

Get the most out of your Shark iQ Robot® with these app features:

• Interactive Map Your robot knows where it isin your home. Identify rooms for Room Select.• Room Select Immediately send your robotdirectly to any room on that floor.• Recharge and Resume Use Recharge and Resumeto help ensure complete,multi-room coverage in your home.

• Scheduling Set whole-home cleanings for any time, any day.• Control From Anywhere Wherever you are, you’re in control of your robot.• Cleaning Reports Each time your robot cleans, your app will generate a cleaning report.• Volume Control You can adjust the volume level of your robot’s audionotifications.

Search for SharkClean in the app store and download the app to your iPhoneTM or AndroidTM

SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXAVisit sharkclean.com/app for setup instructions which include how to enable Shark Skill for Amazon Alexaand using with Google Assistant.Google Assistant:“OK Google, tell Shark to start cleaning.”“OK Google, tell Shark to pause my robot.”“ OK Google, tell Shark to send my robot tothe dock.”

Amazon Alexa:“Alexa, tell Shark to start cleaning.”“Alexa, tell Shark to pause my robot.”“ Alexa, tell Shark to send my robot tothe dock.”

WI-FI TROUBLESHOOTING

  • To use the app, your phone must be connected toa 2.4 GHz network. The app will only work on a2.4 GHz network.
  • Typical home Wi-Fi networks support both 2.4 GHzand 5 GHz.
  • Do not use a VPN or a proxy server.
  • Make sure Wi-Fi isolation is turned off on therouter.
  • If you cannot connect, call 1-888-228-5531.

STILL CAN’T CONNECT?

Restart your phoneReboot your robot

  • Make sure the power switch on the back of theBASE is in the ON position.
  • Press the power button on the side of the ROBOTto the OFF position for 10 seconds, then press itagain to turn power back ON.

Reboot your router

  • Unplug the router power cable for 30 seconds,then plug it back in. Allow several minutes for yourrouter to reboot completely
  ERROR CODE   PROBLEM
  ! (RED) + Wi-Fi indicator (RED   Flashing)   Wrong password for Wi-Fi
  ! (Flashing red) + Wi-Fi (RED)   SSID cannot be found, try connecting again
  ! + Wi-Fi (Flashing RED alternately)   Wrong user name or password for   your Shark account
  ! + Wi-Fi (Flashing RED at the same   time)   Cannot connect to Wi-Fi

MAINTENANCE

CAUTION: Turn off power before performing any maintenance.

EMPTYING THE ROBOT DUST BIN

Press the Dust Bin Release Tabs and slide out thedust bin.

To avoid spills, be sure to hold the dust bin in anupright position. Pinch and lift to open the lid.

Empty debris and dust into trash.

Look between the filter and plastic shield and makesure there is no debris buildup.Remove and clean any debris build-up as neededwith a dry cloth or soft brush.

The Base Dust Bin holds up to 30 days’ worth ofdust and debris. Empty the bin when the debrislevel approaches the max fill line.To detach it, press the Release button on top ofthe handle, then slide out the bin.

To empty the bin, hold it over a trash can and pressthe Empty button on the side.

MAINTENANCE

CLEANING AND REPLACING THE ROBOT FILTER

For optimal suction power, regularly clean and replace the filter inside the robot’s dust bin. See sharkaccessories.com for replacement filters.IMPORTANT: DO NOT use water to clean the robot filter.

Remove and empty the robot dust bin. Clean anyhair or debris off the Anti-Tangle Comb on theback of the dust bin.

Pull filter out of the dust bin by the tabs.

Lightly tap the filter to remove dust and debris.

Reinsert the filter into the robot dust bin, thenslide the dust bin back into the robot.

NOTE: Make sure to insert the dust bin completely, until it clicks into place.

MAINTENANCE

CLEANING AND REPLACING THE BASE FILTERS

For best results, regularly clean and replace the filters in the base.To clean filters, rinse with cold water ONLY to prevent damage from cleaning chemicals. Allow all filters toair-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electric parts.

IMPORTANT: DO NOT use soap when cleaning the filters.

CLEAN PRE-MOTOR FILTERS ONCE A MONTHTo access the pre-motor filters, remove the coveron the side of the base. Press both slots at the sametime and pull off the cover. Lift out the foam filter bythe handle, and then remove the felt filter underneath.Tap the filters clean over the trash, then rinse themwith cold water only, as soap or other cleaners maydamage them. Allow the filters to air-dry for 24 hoursbefore reinstalling.The filters must be installed correctly for the base towork properly. Reinsert the felt filter first, then thefoam filter. To reattach the cover, align the bottom ofthe cover with the slot on the base and press firmlyuntil it clicks into place.

CLEAN POST-MOTOR FILTER EVERY YEARPress the button at the top of the Filter Door, thentilt the door and lift it off. Remove the Post-MotorFilter from the base. To reinstall the post-motor filter,insert it into the base and replace the filter door.

NOTE: The pre-motor foam and felt filters should be replaced every 2.5 years. The post-motor filter should be replaced every 3 years.NOTE: Clean the mesh filter inside the dust bin with a small brush once a month.

MAINTENANCE

SELF-CLEANING BRUSHROLL

The Self-Cleaning Brushroll removes debris over time as it cleans. If some debris remains wrapped around the brushroll, continue cleaning to allow the brushroll to remove it.If some debris remains on the brushroll after continued cleaning, follow the steps below to remove it.

To access the brushroll, push up on the tabs on thebrushroll access door, then lift off the door.

Lift out the brushroll, and clean off any debris.Reinstall the brushroll, inserting the flat end first.Close the brushroll access door and press down untilboth sides click into place.

NOTE: When cutting away debris, be sure not to cut the brushroll.NOTE: Replace brushroll every 6 to 12 months, or when visibly worn. See sharkaccessories.com for replacement parts.

MAINTENANCE

CLEANING SENSORS AND CHARGING PADS

CLEAN SENSORS AND CHARGING PADS AS NEEDED. With a dry cloth, gently dust off the sensors andpads located on the bottom of the robot and on the base.

IMPORTANT: The robot uses cliff sensors to avoid stairs and other steep drops. Sensors may work less effectively whenthey are dirty. For best results, clean sensors regularly.

CLEANING SIDE BRUSHES

CLEAN SIDE BRUSHES AS NEEDED.

Carefully unwind and remove any string or hairwrapped around brushes.Gently wipe brushes with a dry cloth. To reinstall,snap the brushes over the pegs. Spin the brushesmanually to make sure they are installed correctly.

NOTE: Remove and replace any side brushes that are bent or damaged. To remove a brush, lift it off its peg.

MAINTENANCE

CLEANING THE WHEELS

REMOVE AND CLEAN THE FRONT CASTER WHEEL AS NEEDED.See sharkaccessories.com for replacement parts.

Pull the Front Caster Wheel from its housing andremove any debris buildup.

Clean the wheel housing, then reinsert thecaster wheel.

NOTE: Tools may be required to pry off front caster wheel.NOTE: Brush not included.

Periodically clean the drive wheels and thehousing around them. To clean, rotate each drivewheel while dusting.

 

 

REPLACEMENT PARTS

NOTE: To order replacement parts and filters, visit sharkaccessories.com.

For all other issues, please call Customer Service at 1-888-228-5531.

END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE

IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLYBEFORE CONTINUING WITH THIS PROGRAM INSTALL OR USE OF THIS PRODUCT: SharkNinja OperatingLLC’s (“SharkNinja”) End-User License Agreement (“EULA”) is a legal agreement between You (eithera single entity or an individual) and SharkNinja for SharkNinja’s Software Applications, including thoseinstalled by You onto your SharkNinja products or already installed on your device, including all firmware(referred hereafter as “SN APPS”). By installing, copying, checking a box, clicking a button confirmingyour agreement to these terms, or otherwise continuing to use the SN APPS, You agree to be bound by theterms of this EULA. This license agreement represents the entire agreement concerning SN APPS betweenYou and SharkNinja, and it supersedes any prior proposal, representation, or understanding between theparties. If You do not agree to the terms of this EULA, do not install or use the SN APPS or this product.The SN APPS are protected by copyright laws and international copyright treaties, as well as otherintellectual property laws and treaties.

  1. GRANT OF LICENSE. The SN APPS are licensed as follows:1.1 Installation and Use. SharkNinja grants You the right to download, install, and use SN APPS on thespecified platform for which the SN APP was designed and in connection with SharkNinja products withwhich the SN APPS are designed to operate (“SN Devices”).1.2 Backup Copies. You may also make a copy of SN APPS downloaded and installed by You for backup andarchival purposes.
  2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.2.1 Maintenance of Copyright Notices. You must not remove or alter any copyright notices on any and allcopies of the SN APPS.2.2 Distribution. You may not distribute copies of the SN APPS to third parties.2.3 Prohibition on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer,decompile, or disassemble SN APPS, except and only to the extent that such activity is expressly permittedby applicable law notwithstanding this limitation.2.4 Rental. You may not rent, lease, or lend SN APPS without written permission from SharkNinja.2.5 NOT FOR RESALE SOFTWARE. Applications identified as “Not for Resale” or “NFR,” may not be resold,transferred, or used for any purpose other than demonstration, test, or evaluation.2.6 Support Services. SharkNinja may provide You with support services related to SN APPS (“SupportServices”). Any supplemental software code provided to You as part of the Support Services shall beconsidered part of SN APPS and subject to the terms and conditions of this EULA.2.7 Compliance with Applicable Laws. You must comply with all applicable laws regarding use of SN APPS.
  3. UPDATES. SharkNinja may provide You with upgrades or updates to SN APPS. This EULA will governany upgrades provided by SharkNinja that replace and/or supplement SN APPS, unless such upgrade isaccompanied by a separate EULA, in which case the terms of that EULA will govern. If You decide not todownload and use an upgrade or update provided by SharkNinja, You understand that You could put SNApps at risk to serious security threats or cause SN Apps to become unusable or unstable.
  4. DATA AND PRIVACY. SharkNinja is committed to ensuring your privacy by adhering to high standardsof fairness and integrity. We are committed to keeping our customers informed about how we use theinformation we gather from You through the use of each of our websites or SN APPS. Our privacy practicesare described in SharkNinja’s Privacy Policy, as well as in separate notices given when an app, product, orservice is purchased or downloaded. By using SN APPs or providing us with your personal information,You are accepting and consenting to the practices, terms, and conditions described in SharkNinja’s PrivacyPolicy. At all times your information will be treated in accordance with the SharkNinja Privacy Policy,which is incorporated by reference into this EULA and can be viewed at the following URL:http://www.sharkninja.com/privacypolicy.
  5. THIRD-PARTY APPLICATION LIBRARIES AND EMBEDDED SOFTWARE.5.1 You acknowledge that Ayla Networks, Inc. (“Ayla”) has provided certain application libraries that havebeen embedded into SN APPS (“Ayla Application Libraries”) and enables SN Devices to connect to the AylaCloud Service (“Ayla Embedded Software”).5.2 You will not use the Ayla Application Libraries except as an incorporated portion of SN APPS,unmodified from the form provided to You.5.3 You will not use the Ayla Embedded Software except as an incorporated portion of SN Devices,unmodified from the form provided to You.5.4 You will not modify, adapt, translate, or create derivative works based on, or decompile, disassemble,reverse engineer, or otherwise attempt to derive the source code or underlying algorithms of, the AylaApplication Libraries or the Ayla Embedded Software.5.5 SharkNinja retains all ownership of SN APPS (and the Ayla Application Libraries contained therein) andany software installed on SN Devices (including the Ayla Embedded Software) and only a license thereto isgranted to You for use in connection with the SN APPS and SN Devices.END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE5.6 You will not use the Ayla Application Libraries or Ayla Embedded Software to attempt to gainunauthorized access to or use of the systems/services of SharkNinja’s other licensors; nor will You transmitviruses, worms, Trojan horses, time bombs, spyware, malware, cancelbots, passive collection mechanisms,robots, data mining software, or any other malicious or invasive code or program into the systems/servicesof SharkNinja’s other licensors.5.7 You will not use the Ayla Application Libraries or Ayla Embedded Software to interfere with, breach,or circumvent any security feature, authentication feature, or any other feature that restricts or enforceslimitations on the use of, or access to, the systems/services of SharkNinja’s other licensors.5.8 You will not probe, attack, scan, or test the vulnerability of the systems/services of SharkNinja’s otherlicensors.5.9 SharkNinja’s other licensors of the SN APPS, Ayla Application Libraries, and the Ayla EmbeddedSoftware are the express third-party beneficiaries of this EULA, and the provisions of this Section of thisEULA are made expressly for the benefit of such licensors, and are enforceable by such licensors.
  6. TERMINATION. Without prejudice to any other rights, SharkNinja may terminate this EULA if You fail tocomply with the terms and conditions of this EULA. In such event, You must destroy all copies of SN APPSin your possession.
  7. COPYRIGHT. All title, including but not limited to copyrights, in and to SN APPS and any copies thereofare owned by SharkNinja or its suppliers. All title and intellectual property rights in and to the contentwhich may be accessed through use of SN APPS are the property of the respective content owner and maybe protected by applicable copyright or other intellectual property laws and treaties. This EULA grants Youno rights to use such content. All rights not expressly granted are reserved by SharkNinja.
  8. OPEN SOURCE SOFTWARE. You hereby acknowledge that SN APPS may contain software that issubject to “open source” or “free software” licenses (“Open Source Software”). The license granted by thisEULA does not apply to Open Source Software contained in the SN APPS. Rather, the terms and conditionsin the applicable Open Source Software license shall apply to the Open Source Software. Nothing in thisEULA limits your rights under, or grants You rights that supersede, any Open Source Software license. Youacknowledge that the Open Source Software license is solely between You and the applicable licensor ofthe Open Source Software. To the extent the terms of the licenses applicable to the Open Source Softwarerequire SharkNinja to provide the Open Source Software, in either source or executable form, or to providecopies of applicable license terms or other required information, You may obtain a copy of the softwareby contacting SharkNinja at the below physical address. Additional information about the Open SourceSoftware, and its terms of use, may be found at www.sharkclean.com/opensource.
  9. NO WARRANTIES. SharkNinja expressly disclaims any warranty for SN APPS, Ayla Application Libraries,or Ayla Embedded Software. SN APPS, Ayla Application Libraries, and Ayla Embedded Software areprovided ‘As Is’ without any express or implied warranty of any kind, including but not limited to anywarranties of merchantability, noninfringement, fitness of a particular purpose, or title. SharkNinja doesnot warrant or assume responsibility for the accuracy or completeness of any information, text, graphics,links, or other items contained within the SN APPS. SharkNinja makes no warranties respecting any harmthat may be caused by the transmission of a computer virus, worm, logic bomb, or other such computerprogram. SharkNinja further expressly disclaims any warranty or representation to any third party.
  10. LIMITATION OF LIABILITY. In no event shall SharkNinja or its suppliers be liable for any special,incidental, punitive, indirect, or consequential damages whatsoever (including, but not limited to, damagesfor loss of profits or confidential or other information, for business interruption, for personal injury, forloss of privacy, for failure to meet any duty including of good faith or of reasonable care, for negligence,and for any other pecuniary or other loss whatsoever) arising out of or in any way related to the use of orinability to use SN Devices or SN APPS, the provision of or failure to provide support or other services,information, software, and related content through the product or otherwise arising out of the use ofSN APPS, or otherwise under or in connection with any provision of this EULA, even in the event of thefault, tort (including negligence), strict liability, breach of contract, or breach of warranty of SharkNinja orany supplier, and even if SharkNinja or any supplier has been advised of the possibility of such damages.SharkNinja shall have no liability with respect to the content of the SN APPS or any part thereof, includingbut not limited to errors or omissions contained therein, libel, infringements of rights of publicity, privacy,trademark rights, business interruption, personal injury, loss of privacy, moral rights, or the disclosure ofconfidential information.
  11. APPLICABLE LAW. The laws of the Commonwealth of Massachusetts will govern this EULA andYou hereby consent to exclusive jurisdiction and venue in the state and federal courts sitting in theCommonwealth of Massachusetts.
  12. ASSIGNMENT. SharkNinja may assign this EULA without notice to Licensor.
  13. ENTIRE AGREEMENT. This EULA (including any addendum or amendment to this EULA which isincluded with the SN Devices) is the entire agreement between You and SharkNinja relating to the SNAPPS and supersedes all prior or contemporaneous oral or written communications, proposals andrepresentations with respect to the SN APPS or any other subject matter covered by this EULA. To theextent the terms of any SharkNinja policies or programs for support services conflict with the terms of thisEULA, the terms of this EULA shall control.If You have questions regarding this EULA, please contact SharkNinja at 89 A Street, Suite 100,Needham, MA 02494.

ONE (1) YEAR LIMITED WARRANTY

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinjaOperating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal household conditions andmaintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions

What is covered by this warranty?

  1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced up to one (1) year from the original purchase date.
  2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

  1. Normal wear and tear of wearable parts (such as foam filters, filters, batteries, brushrolls, etc.), whichrequire regular maintenance and/or replacement to ensure the proper functioning of your unit, are notcovered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
  2. Any unit that has been tampered with or used for commercial purposes.
  3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failureto perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit.
  4. Consequential and incidental damages.
  5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages causedin the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when therepair is performed by a repair person not authorized by SharkNinja.
  6. Products purchased, used, or operated outside North America.

How to get serviceIf your appliance fails to operate properly while in use under normal household conditions within the warrantyperiod, visit sharkclean.com/support for product care and maintenance self-help. Our Customer ServiceSpecialists are also available at 1-888-228-5531 to assist with product support and warranty service options,including the possibility of upgrading to our VIP warranty service options for select product categories.Please register your product and have it with you when contacting Customer Service.SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of$24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claimYou must call 1-888-228-5531 to initiate a warranty claim. You will need the receipt as proof of purchase.A Customer Service Specialist will provide you with return and packing instruction information.

How state law appliesThis warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so theabove may not apply to you.

NOTES

RECORD THIS INFORMATIONModel Number: ________________________Date Code: ____________________________Date of Purchase: ______________________(Keep receipt)Store of Purchase: ______________________

TIP: You can find the model and serialnumbers on the QR code label on thebottom of the robot.

EXPECTED PERFORMANCEExpected runtime: at least 60 minutesExpected charging time: 6 hours

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.This Owner’s Guide is designed to help you keep your Shark iQ Robot® running at peak performance.SharkNinja Operating LLCUS: Needham, MA 02494CAN: Ville St-Laurent, QC H4S 1A71-888-228-5531sharkclean.comIllustrations may differ from actual product. We are constantly striving to improve our products;therefore the specifications contained herein are subject to change without notice.For SharkNinja U.S. Patent information, visit sharkninja.com/uspatents

FCC WARNINGSThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to parts 15 of the FCC Rules. These limitsare designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and canradiate radio frequency energy and, if not installed and accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radioor television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by oneor more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.This Device complies with part 15 of the FCC rules. Operation is subject to

the following conditions:

  1. This device may not cause harmful interference
  2. This device must accept any interference received, including interference that may cause undesired operation.Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

BATTERY REMOVAL AND DISPOSALThis product uses a battery. When the battery no longer holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate orcompost the battery.When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it isillegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent battery to an authorized recycling center or toretailer for recycling. Contact your local recycling center for information on where to drop off the spent battery.For more information on battery removal for disposal, please visit sharkclean.com/batterysupport.The RBRC™ (Rechargeable Battery Recycling Corporation) seal on the lithium-ion battery indicates that the costs to recycle the battery at the end ofits useful life have already been paid by SharkNinja. In some areas, it is illegal to place spent lithium-ion batteries in the trash or municipal solid wastestream and the RBRC program provides an environmentally conscious alternative.RBRC, in cooperation with SharkNinja and other battery users, has established programs in the United States and Canada to facilitate the collectionof spent lithium-ion batteries. Help protect our environment and conserve natural resources by returning the spent lithium-ion battery to anauthorized SharkNinja service center or to your local retailer for recycling. You may also contact your local recycling center for information on whereto drop off the spent battery, or call 1-800-798-7398.

© 2020 SharkNinja Operating LLC. BOTBOUNDARY, SHARK, and SHARK IQ ROBOT are registered trademarks of SharkNinja Operating LLC. SHARKCLEAN and SHARK IQ ROBOT SELF-EMPTYare trademarks of SharkNinja Operating LLC. RBRC is a trademark of Rechargeable Battery Recycling Corporation. APP STORE is a service mark of Apple Inc., registered in the U.S. and other countries. GOOGLE,GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play logo, and Android are trademarks of GOOGLE LLC.    AV1002AESeries_Series_IB_E_MP_Mv1PRINTED IN HONG KONG

 

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Shark IQ Robot AV1002AE Series Robot Vacuum User Manual – Shark IQ Robot AV1002AE Series Robot Vacuum User Manual –

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