Shark IQ Robot AV1010AE Series Robot Vacuum Cleaner User Manual

IMPORTANT SAFETY INSTRUCTIONSPLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLYSAVE THESE INSTRUCTIONSIf the charging cable plug does not fit fully into the outlet, reverse the plug. If it still does not fit,contact a qualified electrician. DO NOT force into outlet or try to modify to fit.

WARNINGTo reduce the risk of fire, electric shock, injury, or property damage:

GENERAL WARNINGSWhen using an electrical appliance, basicprecautions should always be followed, including the following:

  1. Robotic vacuum cleaner consists of arobotic vacuum and charging base withpower supply. These components containelectrical connections, electrical wiring,and moving parts that potentially presentrisk to the user.
  2. Before each use, carefully inspect allparts for any damage. If a part is damaged,discontinue use.
  3. Use only identical replacement parts.
  4. This robotic vacuum cleaner contains noserviceable parts.
  5. Use only as described in this manual.DO NOT use the robotic vacuum cleanerfor any purpose other than thosedescribed in this manual.
  6. With the exception of filters, DO NOTexpose any parts of the robotic vacuumcleaner to water or other liquids.USE WARNINGS
  7. This appliance can be used by personswith reduced physical, sensory or mentalcapabilities or lack of experience andknowledge if they have been givensupervision or instruction concerninguse of the appliance in a safe way andunderstand the hazards involved.a) Children shall not play with theappliance.b) Cleaning and user maintenance shallnot be made by children withoutsupervision.
  8. Always turn off the robotic vacuumcleaner before inserting or removing thefilter or dust bin.
  9. DO NOT handle plug, charging base,charging cable, or robotic vacuumcleaner with wet hands. Cleaning anduser maintenance shall not be made bychildren without supervision.
  10. DO NOT use without robot dust bin andfilters in place.
  11. DO NOT damage the charging cord:a) DO NOT pull or carry charging baseby the cord or use the cord as ahandle.b) DO NOT unplug by pulling on cord.Grasp the plug, not the cord.c) DO NOT close a door on the cord,pull the cord around sharp corners,or leave the cord near heatedsurfaces.
  12. DO NOT put any objects into nozzle oraccessory openings. DO NOT use withany opening blocked; keep free of dust,lint, hair, and anything that may reduceairflow.
  13. DO NOT use if robotic vacuum cleanerairflow is restricted. If the air pathsbecome blocked, turn the vacuumcleaner off and remove all obstructionsbefore turning on the unit again. Kee
  14. p nozzle and all vacuum openingsaway from hair, face, fingers, uncoveredfeet, or loose clothing.
  15. DO NOT use if robotic vacuum cleaneris not working as it should, or has beendropped, damaged, left outdoors, ordropped into water.
  16. DO NOT place vacuum cleaner onunstable surfaces.
  17. DO NOT use to pick up:a) Liquidsb) Large objectsc) Hard or sharp objects (glass, nails,screws, or coins)d) Large quantities of dust (drywalldust, fireplace ash, or embers).DO NOT use as an attachment topower tools fordust collection.e) Smoking or burning objects (hotcoals, cigarette butts, or matches)f) Flammable or combustiblematerials (lighter fluid, gasoline,or kerosene)g) Toxic materials (chlorine bleach,ammonia, or drain cleaner)
  18. DO NOT use in the following areas:a) Wet or damp surfacesb) Outdoor areasc) Spaces that are enclosed and maycontain explosive or toxic fumesor vapors (lighter fluid, gasoline,kerosene, paint, paint thinners,mothproofing substances, orflammable dust)d) Near fireplaces with unobstructedentrances.e) In an area with a space heater.
  19. Turn off the robotic vacuum cleanerbefore any adjustment, cleaning,maintenance or troubleshooting.
  20. Allow all filters to air-dry completelybefore replacing in the robotic vacuumcleaner to prevent liquid from beingdrawn into electric parts.
  21. DO NOT modify or attempt to repair therobotic vacuum cleaner or the batteryyourself, except as indicated in thismanual. DO NOT use the vacuum if it hasbeen modified or damaged.
  22. To reduce the risk of electric shock, thisappliance has a polarized plug (one bladeis wider than the other). This plug willfit in a polarized outlet only one way. Ifthe plug does not fit fully in the outlet,reverse the plug. If it still does not fit,contact a qualified electrician to installthe proper outlet. Do not change theplug in any way.
  23. In case the self-empty base has athermal shutoff the unit needs to have ahard power reset to restart.BATTERY USE
  24. The battery is the power source forthe vacuum. Carefully read and followall charging instructions.
  25. To prevent unintentional starting, ensurethe vacuum is powered off before pickingup or carrying the vacuum. DO NOTcarry the appliance with your finger onthe power switch.
  26. Use ONLY the Shark® self-empty baseXSKAEDOCK and use only batteryRVBAT850. Use of batteries or batterychargers other than those indicated maycreate a risk of fire.
  27. Keep the battery away from all metalobjects such as paper clips, coins, keys,nails, or screws. Shorting the batteryterminals together increases the risk offire or burns.
  28. Under abusive conditions, liquids may beejected from the battery. Avoid contactwith this liquid, as it may cause irritationor burns. If contact occurs, flush withwater. If liquid contacts eyes, seekmedical help.
  29. Robotic vacuum cleaner should not bestored, charged, or used at temperaturesbelow 50°F (10°C) or above 104°F(40°C). Ensure the battery and vacuumhave reached room temperature beforecharging or use. Exposing the robotor battery to temperatures outside ofthis range may damage the battery andincrease the risk of fire.
  30. DO NOT expose the robotic vacuumcleaner or battery to fire or temperaturesabove 265°F (130°C) as it may causeexplosion.
  31. Non-rechargeable batteries cannotbe recharged.BOTBOUNDARY® STRIPS
  32. DO NOT put BotBoundary stripsunderneath carpet or rugs.
  33. DO NOT place BotBoundary strips ontop of one another.
  34. Always use BotBoundary strips aroundreflective flooring and surfaces.
  35. BotBoundary strips should always beused near carpeted stairs.
  36. DO NOT place BotBoundary strips within10 feet of the dock.
  37. For your robot’s cliff sensors to workproperly, all runners, rugs, or carpetsmust be eight inches from any stairs (orit must be continuous and extend overthe edge of the stairs). If a runner, rug orcarpet edge that is less than eight inchesfrom the stairs cannot be moved, youmust use a BotBoundary strip to blockoff the stairs.

SAVE THESE INSTRUCTIONS

For the latest warnings and cautions, go to sharkclean.com/robothelp

GETTING TO KNOW YOUR SHARK IQ ROBOT®

GETTING TO KNOW YOUR SHARK IQ ROBOT®

BASE SETUP

The Self-Empty Base charges your robot and holds dirt and debris from up to 30 days of cleaning. Select a permanent location for the base, because every time you relocate it, your robot will be required completely re-map your house. Choose a level surface in a central area. Remove any objects that are closer than 3 feet from either side of the base, or closer than 5 feet from the front of the base. Plug in the Charging Cord, and turn on powerswitch on the back of the base, then place the base with its back against the wall, in an area with a good Wi-Fi signal. For best results, set up base on bare floor, or on the SharkMat. The base must be plugged in continuously for the robot to find it. The Indicator Light will illuminate green when the base has power.

NOTE: For best results, set up on bare floor or thin carpet.NOTE: Do not place base against baseboards, heating elements, or in direct sunlight.NOTE: Every time the robot returns to the base, it makes a loud noise as it empties its debris. This is normal and should notbe a cause of concern.

INSTALLING THE SIDE BRUSHES

Snap the 2 included Side Brushes onto the squarepegs on the bottom of the robot.

 

CHARGING

IMPORTANT: The Shark iQ Robot® has a pre-installed rechargeable battery. Battery should be fully charged before using. It may take up to 6 hours to fully charge.

To charge, the Power button on the side of the robot must be in the ON position (I). The robot will beep when charging begins.

When the cleaning cycle is complete, or if the battery is running low, the robot will search for the base. If your robot doesn’t return to the base, its charge may have run out.

If the robot has no charge and cannot return to the base, manually place it on the base. The baseindicator light will flash blue and the robot will beep when charging begins.

NOTE: When manually placing the robot on the base, make sure the Charging Contacts on the bottom of the robot are touching the ones on the base and the robot’s dust bin is touching the debris intake on the base. While the robot is charging, both blue LED lights will flash. When charging is complete, both blue lights will illuminate steadily.NOTE: When picking up the robot be careful not to place fingers between the bumper and the base of the robot.

CHARGE INDICATOR LIGHTS

The blue indicator lights on the robot show how much charge is remaining.While the robot is charging, both blue LED lights will flash. When charging is complete, both blue lights will illuminate steadily. It may take up to 6 hours to fully charge your robot.

NOTE: If the low charge light is blinking red, there is not enough charge for the robot to return to the base. Manually place the robot on the base.

BUTTONS AND INDICATOR LIGHTS

CHARGE INDICATOR LIGHTSDisplay the amount of chargeremaining in the battery

 

“!” ERROR INDICATORSee Troubleshooting sectionfor full list of error codes.

 

WI-FI INDICATORBlue light: connected toWi-Fi.Red light: not connected.Flashing blue: setup mode.No light: not set up yet.

NAVIGATION MODULEPlease keep clear and do notcover.Upward-facing sensor aidsadvanced navigation.

DOCK BUTTONPress to stop cleaning andsend robot back to the charging base.EVACUATE & RESUMEPress and hold the DOCKbutton for 15 seconds to turn Evacuate & Resume ON or OFF.

Turn ON Evacuate & Resume for homes with pets. Your robot will return to the base to empty thedust bin after 30 minutes, then resume cleaning where it left off.

CLEAN BUTTONPress to begin a cleaning session. Press again to stop.RECHARGE & RESUMEPress and hold the CLEAN button for 15 seconds toturn Recharge & Resume ON or OFF.

The Recharge & Resume function is turned OFF by default. Turn ON Recharge & Resume for complete coverage if your home’s floor plan is bigger than 1800 sq. ft. Your robot will return to the base, recharge, and can pick up cleaning where it left off.

NOTE: If your floor plan is smaller than 1000 sq. ft., we recommend that you DO NOT use the Evacuate & Resume function.

PREP YOUR HOME

Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it cleans. For best results, prepare your home as indicated below, and schedule a daily cleaning to ensure all floor areas are regularly maintained

NOTE: Scheduling is one of many features that are only available in the app.

OBSTRUCTIONSClear cords and small objects from floors and open interiordoors to ensure a complete map of your home.

 

STAIRSYour robot’s cliff sensors will prevent it from falling off ledges. For the cliff sensors to work properly, all runners, rugs, or carpets must be at least 8 inches from any stairs (or extend over the edge of the stairs.)

SCHEDULINGFor a constant state of clean,set up a whole-home cleaningschedule in the app.

MAPPING AND NAVIGATION

As it cleans, your robot will create a map of your home. It may take several cleanings for the robot to finish its mapping. Once mapping is complete, an Interactive Map of your floor plan will be availableon the app.

The interactive map in the app allows you to name rooms, then select which rooms to clean, andsend the robot to immediately clean one specific location. As cleanings continue, the robot will update and refine its path to provide optimized cleaning coverage. After each use, a cleaning report will be available in the app.

MANUAL CLEANING MODE

To manually start a cleaning cycle, press the Clean button on the robot or on the mobile app. To stop the robot before it finishes cleaning and automatically returns to the base, press the Dock button.

NOTE: Be sure to charge the robot completely before its first cleaning so that it can explore, map, and clean as much of your home as possible. It may take up to 6 hours to fully charge the robot.NOTE: Avoid picking up and moving the robot or base. If either are relocated, the robot may not be able to follow its intelligent cleaning path, or find its way back to the base. If the robot is picked up or moved for any reason, it should be returned to within 6 inches of its last location.

MAINTENANCE

CAUTION: Turn off power before performing any maintenance.

EMPTYING THE ROBOT DUST BIN

Press the Dust Bin Release Tabs and slide out the dust bin.

To avoid spills, be sure to hold the dust bin in an upright position. Pinch and lift to open the lid.

Empty debris and dust into trash.

Look between the filter and plastic shield and make sure there is no debris buildup.Remove and clean any debris build-up as needed with a dry cloth or soft brush.

MAINTENANCE

EMPTYING THE BASE DUST BIN

The Base Dust Bin holds up to 30 days’ worth of dust and debris. Empty the bin when the debrislevel approaches the max fill line. To detach it, press the Release button on top ofthe handle, then slide out the bin.

CLEANING AND REPLACING THE ROBOT FILTER

For optimal suction power, regularly clean and replace the filter inside the robot’s dust bin.See sharkaccessories.com for replacement filters.IMPORTANT: DO NOT use water to clean the robot filter.

Remove and empty the robot dust bin. Clean any hair or debris off the Anti-Tangle Comb on theback of the dust bin.

Pull filter out of the dust bin by the tabs.

Lightly tap the filter to remove dust and debris.

Reinsert the filter into the robot dust bin, then slide the dust bin back into the robot.

NOTE: Make sure to insert the dust bin completely, until it clicks into place.

MAINTENANCE

CLEANING AND REPLACING THE BASE FILTERS

For best results, regularly clean and replace the filters in the base.To clean filters, rinse with cold water ONLY to prevent damage from cleaning chemicals. Allow all filters to air-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electric parts.

IMPORTANT: DO NOT use soap when cleaning the filters.

CLEAN PRE-MOTOR FILTERS ONCE A MONTHTo access the pre-motor filters, remove the cover on the side of the base. Press both slots at the same time and pull off the cover. Lift out the foam filter by the handle, and then remove the felt filter underneath. Tap the filters clean over the trash, then rinse them with cold water only, as soap or other cleaners may damage them. Allow the filters to air-dry for 24 hours before reinstalling.The filters must be installed correctly for the base to work properly. Reinsert the felt filter first, then the foam filter. To reattach the cover, align the bottom of the cover with the slot on the base and press firmly until it clicks into place.

CLEAN POST-MOTOR FILTER EVERY YEARPress the button at the top of the Filter Door, then tilt the door and lift it off. Remove the Post-Motor Filter from the base. To reinstall the post-motor filter, insert it into the base and replace the filter door.

NOTE: When cutting away debris, be sure not to cut the brushroll.NOTE: Replace brushroll every 6 to 12 months, or when visibly worn. See sharkaccessories.com for replacement parts.

MAINTENANCE

BRUSHROLL

If some debris remains wrapped around the brushroll, continue cleaning to allow the brushroll to remove it. If some debris remains on the brushroll after continued cleaning, follow the steps below to remove it.

To access the brushroll, push up on the tabs on thebrushroll access door, then lift off the door.

Lift out the brushroll, and clean off any debris. Reinstall the brushroll, inserting the flat end first.Close the brushroll access door and press down until both sides click into place.

NOTE: The pre-motor foam and felt filters should be replaced every 2.5 years. The post-motor filter should be replaced every 3 years.NOTE: Clean the mesh filter inside the dust bin with a small brush once a month.

MAINTENANCE

CLEANING SENSORS AND CHARGING PADS

CLEAN SENSORS AND CHARGING PADS AS NEEDED. With a dry cloth, gently dust off the sensors and pads located on the bottom of the robot and on the base.

IMPORTANT: The robot uses cliff sensors to avoid stairs and other steep drops. Sensors may work less effectively when they are dirty. For best results, clean sensors regularly.

CLEANING SIDE BRUSHES

LEAN SIDE BRUSHES AS NEEDED.

NOTE: Remove and replace any side brushes that are bent or damaged. To remove a brush, lift it off its peg.

MAINTENANCE

CLEANING THE WHEELS

REMOVE AND CLEAN THE FRONT CASTER WHEEL AS NEEDED.See sharkaccessories.com for replacement parts.

 

Pull the Front Caster Wheel from its housing and remove any debris buildup.

Clean the wheel housing, then reinsert the caster wheel.

NOTE: Tools may be required to pry off front caster wheel.NOTE: Brush not included

Periodically clean the drive wheels and the housing around them. To clean, rotate each drivewheel while dusting.

REPLACEMENT PARTS

REPLACEMENT PARTS: ROBOT                         REPLACEMENT PARTS: BASE

NOTE: To order replacement parts and filters, visit sharkaccessories.com.

MAINTENANCE

CAUTION: Turn off power before performing any maintenance.

TROUBLESHOOTING

If any error lights are illuminated or flashing on your Shark iQ Robot®, see the error codechart below:

END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE

IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE CONTINUING WITH THIS PROGRAM INSTALL OR USE OF THIS PRODUCT: SharkNinja OperatingLLC’s (“SharkNinja”) End-User License Agreement (“EULA”) is a legal agreement between You (either a single entity or an individual) and SharkNinja for SharkNinja’s Software Applications, including those installed by You onto your SharkNinja products or already installed on your device, including all firmware (referred hereafter as “SN APPS”). By installing, copying, checking a box, clicking a button confirming your agreement to these terms, or otherwise continuing to use the SN APPS, You agree to be bound by the terms of this EULA. This license agreement represents the entire agreement concerning SN APPS between You and SharkNinja, and it supersedes any prior proposal, representation, or understanding between the parties. If You do not agree to the terms of this EULA, do not install or use the SN APPS or this product. The SN APPS are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.

1. GRANT OF LICENSE. The SN APPS are licensed as follows:1.1 Installation and Use. SharkNinja grants You the right to download, install, and use SN APPS on the specified platform for which the SN APP was designed and in connection with SharkNinja products with which the SN APPS are designed to operate (“SN Devices”).1.2 Backup Copies. You may also make a copy of SN APPS downloaded and installed by You for backup and archival purposes.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.2.1 Maintenance of Copyright Notices. You must not remove or alter any copyright notices on any and all copies of the SN APPS.2.2 Distribution. You may not distribute copies of the SN APPS to third parties.2.3 Prohibition on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or disassemble SN APPS, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.2.4 Rental. You may not rent, lease, or lend SN APPS without written permission from SharkNinja.2.5 NOT FOR RESALE SOFTWARE. Applications identified as “Not for Resale” or “NFR,” may not be resold, transferred, or used for any purpose other than demonstration, test, or evaluation.2.6 Support Services. SharkNinja may provide You with support services related to SN APPS (“Support Services”). Any supplemental software code provided to You as part of the Support Services shall be considered part of SN APPS and subject to the terms and conditions of this EULA.2.7 Compliance with Applicable Laws. You must comply with all applicable laws regarding use of SN APPS.

3. UPDATES. SharkNinja may provide You with upgrades or updates to SN APPS. This EULA will govern any upgrades provided by SharkNinja that replace and/or supplement SN APPS, unless such upgrade is accompanied by a separate EULA, in which case the terms of that EULA will govern. If You decide not to download and use an upgrade or update provided by SharkNinja, You understand that You could put SN Apps at risk to serious security threats or cause SN Apps to become unusable or unstable.

4. DATA AND PRIVACY. SharkNinja is committed to ensuring your privacy by adhering to high standards of fairness and integrity. We are committed to keeping our customers informed about how we use the information we gather from You through the use of each of our websites or SN APPS. Our privacy practices are described in SharkNinja’s Privacy Policy, as well as in separate notices given when an app, product, or service is purchased or downloaded. By using SN APPs or providing us with your personal information, You are accepting and consenting to the practices, terms, and conditions described in SharkNinja’s Privacy Policy. At all times your information will be treated in accordance with the SharkNinja Privacy Policy, which is incorporated by reference into this EULA and can be viewed at the following URL:

http://www.sharkninja.com/privacypolicy.5. THIRD-PARTY APPLICATION LIBRARIES AND EMBEDDED SOFTWARE.5.1 You acknowledge that Ayla Networks, Inc. (“Ayla”) has provided certain application libraries that have been embedded into SN APPS (“Ayla Application Libraries”) and enables SN Devices to connect to the Ayla Cloud Service (“Ayla Embedded Software”).5.2 You will not use the Ayla Application Libraries except as an incorporated portion of SN APPS,unmodified from the form provided to You.5.3 You will not use the Ayla Embedded Software except as an incorporated portion of SN Devices,unmodified from the form provided to You.5.4 You will not modify, adapt, translate, or create derivative works based on, or decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code or underlying algorithms of, the Ayla Application Libraries or the Ayla Embedded Software.5.5 SharkNinja retains all ownership of SN APPS (and the Ayla Application Libraries contained therein) and any software installed on SN Devices (including the Ayla Embedded Software) and only a license thereto is granted to You for use in connection with the SN APPS and SN Devices.

END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE

5.6 You will not use the Ayla Application Libraries or Ayla Embedded Software to attempt to gainunauthorized access to or use of the systems/services of SharkNinja’s other licensors; nor will You transmit viruses, worms, Trojan horses, time bombs, spyware, malware, cancelbots, passive collection mechanisms, robots, data mining software, or any other malicious or invasive code or program into the systems/services of SharkNinja’s other licensors.5.7 You will not use the Ayla Application Libraries or Ayla Embedded Software to interfere with, breach, or circumvent any security feature, authentication feature, or any other feature that restricts or enforces limitations on the use of, or access to, the systems/services of SharkNinja’s other licensors.5.8 You will not probe, attack, scan, or test the vulnerability of the systems/services of SharkNinja’s other licensors.5.9 SharkNinja’s other licensors of the SN APPS, Ayla Application Libraries, and the Ayla Embedded Software are the express third-party beneficiaries of this EULA, and the provisions of this Section of thisEULA are made expressly for the benefit of such licensors, and are enforceable by such licensors.

6. TERMINATION. Without prejudice to any other rights, SharkNinja may terminate this EULA if You fail to comply with the terms and conditions of this EULA. In such event, You must destroy all copies of SN APPS in your possession.

7. COPYRIGHT. All title, including but not limited to copyrights, in and to SN APPS and any copies thereof are owned by SharkNinja or its suppliers. All title and intellectual property rights in and to the content which may be accessed through use of SN APPS are the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants You no rights to use such content. All rights not expressly granted are reserved by SharkNinja.

8. OPEN SOURCE SOFTWARE. You hereby acknowledge that SN APPS may contain software that is subject to “open source” or “free software” licenses (“Open Source Software”). The license granted by this EULA does not apply to Open Source Software contained in the SN APPS. Rather, the terms and conditions in the applicable Open Source Software license shall apply to the Open Source Software. Nothing in this EULA limits your rights under, or grants You rights that supersede, any Open Source Software license. You acknowledge that the Open Source Software license is solely between You and the applicable licensor of the Open Source Software. To the extent the terms of the licenses applicable to the Open Source Software require SharkNinja to provide the Open Source Software, in either source or executable form, or to provide copies of applicable license terms or other required information, You may obtain a copy of the software by contacting SharkNinja at the below physical address. Additional information about the Open Source Software, and its terms of use, may be found at www.sharkclean.com/opensource.

9. NO WARRANTIES. SharkNinja expressly disclaims any warranty for SN APPS, Ayla Application Libraries, or Ayla Embedded Software. SN APPS, Ayla Application Libraries, and Ayla Embedded Software are provided ‘As Is’ without any express or implied warranty of any kind, including but not limited to any warranties of merchantability, noninfringement, fitness of a particular purpose, or title. SharkNinja does not warrant or assume responsibility for the accuracy or completeness of any information, text, graphics, links, or other items contained within the SN APPS. SharkNinja makes no warranties respecting any harm that may be caused by the transmission of a computer virus, worm, logic bomb, or other such computer program. SharkNinja further expressly disclaims any warranty or representation to any third party.

10. LIMITATION OF LIABILITY. In no event shall SharkNinja or its suppliers be liable for any special, incidental, punitive, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits or confidential or other information, for business interruption, for personal injury, for loss of privacy, for failure to meet any duty including of good faith or of reasonable care, for negligence, and for any other pecuniary or other loss whatsoever) arising out of or in any way related to the use of or inability to use SN Devices or SN APPS, the provision of or failure to provide support or other services, information, software, and related content through the product or otherwise arising out of the use ofSN APPS, or otherwise under or in connection with any provision of this EULA, even in the event of the fault, tort (including negligence), strict liability, breach of contract, or breach of warranty of SharkNinja or any supplier, and even if SharkNinja or any supplier has been advised of the possibility of such damages. SharkNinja shall have no liability with respect to the content of the SN APPS or any part thereof, including but not limited to errors or omissions contained therein, libel, infringements of rights of publicity, privacy, trademark rights, business interruption, personal injury, loss of privacy, moral rights, or the disclosure of confidential information.

11. APPLICABLE LAW. The laws of the Commonwealth of Massachusetts will govern this EULA and You hereby consent to exclusive jurisdiction and venue in the state and federal courts sitting in the Commonwealth of Massachusetts.

12. ASSIGNMENT. SharkNinja may assign this EULA without notice to Licensor.13. ENTIRE AGREEMENT. This EULA (including any addendum or amendment to this EULA which is included with the SN Devices) is the entire agreement between You and SharkNinja relating to the SN APPS and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the SN APPS or any other subject matter covered by this EULA. To theextent the terms of any SharkNinja policies or programs for support services conflict with the terms of thisEULA, the terms of this EULA shall control.If You have questions regarding this EULA, please contact SharkNinja at 89 A Street, Suite 100,Needham, MA 02494.

ONE (1) YEAR LIMITED WARRANTY

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

  1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion,will be repaired or replaced up to one (1) year from the original purchase date.
  2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following thereceipt date of the replacement unit or the remainder of the existing warranty, whichever is later.SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

  1. Normal wear and tear of wearable parts (such as foam filters, filters, batteries, brushrolls, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are notcovered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
  2. Any unit that has been tampered with or used for commercial purposes.
  3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failureto perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit.
  4. Consequential and incidental damages.
  5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages causedin the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when therepair is performed by a repair person not authorized by SharkNinja.
  6. Products purchased, used, or operated outside North America.

How to get serviceIf your appliance fails to operate properly while in use under normal household conditions within the warrantyperiod, visit sharkclean.com/support for product care and maintenance self-help. Our Customer ServiceSpecialists are also available at 1-888-228-5531 to assist with product support and warranty service options,including the possibility of upgrading to our VIP warranty service options for select product categories.Please register your product and have it with you when contacting Customer Service.SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of$24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claimYou must call 1-888-228-5531 to initiate a warranty claim. You will need the receipt as proof of purchase.A Customer Service Specialist will provide you with return and packing instruction information.How state law appliesThis warranty gives you specific legal rights, and you also may have other rights that vary from state tostate. Some states do not permit the exclusion or limitation of incidental or consequential damages, so theabove may not apply to you.

REGISTER YOUR PURCHASE

registeryourshark.com 

RECORD THIS INFORMATIONModel Number: ________________________Date Code: ____________________________Date of Purchase: ______________________(Keep receipt)Store of Purchase: ______________________

TIP: You can find the model and serialnumbers on the QR code label on thebottom of the robot

EXPECTED PERFORMANCEExpected runtime: at least 60 minutesExpected charging time: 6 hours

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.This Owner’s Guide is designed to help you keep your Shark iQ Robot® running at peakperformance.SharkNinja Operating LLCUS: Needham, MA 02494CAN: Ville St-Laurent, QC H4S 1A71-888-228-5531sharkclean.comIllustrations may differ from actual product. We are constantly striving to improve our products;therefore the specifications contained herein are subject to change without notice.For SharkNinja U.S. Patent information, visit sharkninja.com/uspatents

FCC WARNINGSThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to parts 15 of the FCC Rules. These limitsare designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and canradiate radio frequency energy and, if not installed and accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radioor television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by oneor more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This Device complies with part 15 of the FCC rules. Operation is subject to the following conditions:

  1. This device may not cause harmful interference
  2. This device must accept any interference received, including interference that may cause undesired operation.Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

BATTERY REMOVAL AND DISPOSALThis product uses a battery. When the battery no longer holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery.When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it isillegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent battery to an authorized recycling center or toretailer for recycling. Contact your local recycling center for information on where to drop off the spent battery.For more information on battery removal for disposal, please visit sharkclean.com/batterysupport.The RBRC™ (Rechargeable Battery Recycling Corporation) seal on the lithium-ion battery indicates that the costs to recycle the battery at the end ofits useful life have already been paid by SharkNinja. In some areas, it is illegal to place spent lithium-ion batteries in the trash or municipal solid wastestream and the RBRC program provides an environmentally conscious alternative.RBRC, in cooperation with SharkNinja and other battery users, has established programs in the United States and Canada to facilitate the collectionof spent lithium-ion batteries. Help protect our environment and conserve natural resources by returning the spent lithium-ion battery to anauthorized SharkNinja service center or to your local retailer for recycling. You may also contact your local recycling center for information on whereto drop off the spent battery, or call 1-800-798-7398.

© 2020 SharkNinja Operating LLC. BOTBOUNDARY, SHARK, and SHARK IQ ROBOT are registeredtrademarks of SharkNinja Operating LLC. SHARKCLEAN and SHARK IQ ROBOT SELF-EMPTYare trademarks of SharkNinja Operating LLC. RBRC is a trademark of Rechargeable Battery RecyclingCorporation. APP STORE is a service mark of Apple Inc., registered in the U.S. and other countries. GOOGLE,GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play logo, and Android are trademarks of GOOGLE LLC.AV1010AESeries_IB_E_HK_MP_Mv9PRINTED IN CHINA

 

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Shark IQ Robot AV1010AE Series Robot Vacuum Cleaner User Manual – Shark IQ Robot AV1010AE Series Robot Vacuum Cleaner User Manual –

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