VACMOP QM250/VM250 Series Cordless Hard Floor System User Manual

Table of Contents

IMPORTANT SAFETY INSTRUCTIONSPLEASE READ ALL INSTRUCTIONS BEFORE USING THIS PRODUCT.If the charging cord plug does not fit fully into the outlet, reverse the plug.If it still does not fit, contact a qualified electrician. DO NOT force into outletor try to modify to fit.

WARNINGTo reduce the risk of fire, electric shock, injury, or property damage:

When using an electrical appliance,basic precautions should always befollowed, including the following:THIS PRODUCT CONTAINS ELECTRICAL CONNECTIONS:

Use only as described in this manual.DO NOT use the VACMOP™ for anypurpose other than those described inthis manual.
These components contain electricalconnections, electrical wiring, andmoving parts that potentially present riskto the user.
Before each use, carefully inspectall parts for any damage. If a part isdamaged, discontinue use.
Use only identical replacement parts.
This VACMOP contains no serviceableparts.
DO NOT immerse or spray water onthe body of the VACMOP. To clean thesurface, wipe with a dry cloth.
Keep the appliance and its charging cordout of reach of children. DO NOT allowthe appliance to be used by children.Do not allow to be used as a toy. Closesupervision is necessary when usednear children.GENERAL USE
This appliance can be used by personswith reduced physical, sensory or mentalcapabilities or lack of experience andknowledge if they have been givensupervision or instruction concerninguse of the appliance in a safe wayand understand the hazards involved.Cleaning and user maintenance shallnot be made by children. Always turnoff the VACMOP before connectingor disconnecting any current carryinghoses, chargers, batteries, or otherelectrical or mechanical parts.
DO NOT handle plug or VACMOP withwet hands.
DO NOT use without VACMOPdisposable pad attached.
Only use Shark® branded VACMOPdisposable pads.
DO NOT put any objects into VACMOPbase. DO NOT use with any openingblocked; keep free of dust, lint, hair, andanything that may reduce airflow.
DO NOT use if VACMOP base airflowis restricted. If the air paths or theVACMOP base become blocked, turn theVACMOP off. Remove all obstructionsbefore you turn on the unit again.
Keep all VACMOP base openings awayfrom hair, face, fingers, uncovered feet,or loose clothing.
DO NOT use if VACMOP is not workingas it should, or has been dropped,damaged, left outdoors, or dropped intowater.
Use extra care when cleaning on stairs.
DO NOT place VACMOP on unstablesurfaces such as chairs or tables.
DO NOT use to pick up:a) Large quantities of dust (includingdrywall, fireplace ash, or embers).b) Smoking or burning objects (hot coals,cigarette butts, or matches)c) Flammable or combustible materials(lighter fluid, gasoline, or kerosene)d) Toxic materials (chlorine bleach,ammonia, or drain cleaner)
DO NOT use in the following areas:a) Poorly lit areasb) Outdoor areasc) Spaces that are enclosed and maycontain explosive or toxic fumesor vapors (lighter fluid, gasoline,kerosene, paint, paint thinners,mothproofing substances, orflammable dust)
Release all operational triggers onthe VACMOP before plugging in orunplugging the charger.
Release all operational triggers onthe VACMOP before any adjustment,cleaning, maintenance or troubleshooting.
DO NOT modify or attempt to repair theVACMOP or the battery yourself, exceptas indicated in this manual.DO NOT use the battery or VACMOP if ithas been modified or damaged. Damagedor modified batteries may exhibitunpredictable behavior resulting in fire,explosion or risk of injury.
Always release all operational triggerson this appliance before attaching ordetaching a VACMOP disposable pad.BATTERY
The battery is the power source for theVACMOP. Carefully read and follow allcharging instructions.
To prevent unintentional starting,DO NOT carry the appliance with yourfinger on the trigger or spray button.
Use only Shark® standard replacementcharger. Use of an incorrect chargermay result in no charging, and/or unsafeconditions. A charger that is suitable forone type of battery may create a risk offire when used with another battery.
Keep the battery away from all metalobjects such as paper clips, coins, keys,nails, or screws. Shorting the batteryterminals increases the risk of fire orburns.
Under abusive conditions, liquid maybe ejected from the battery. Avoidcontact with this liquid, as it may causeirritation or burns. If contact occurs, flushwith water. If liquid contacts eyes, seekmedical help.
Battery should not be stored attemperatures below 37.4°F (3°C) orabove 104°F (40°C) to maintain longtermbattery life.
DO NOT charge battery at temperaturesbelow 40°F (5°C) or above 104°F (40°C).Charging improperly or at temperaturesoutside of the specified range maydamage the battery and increase the riskof fire.
Store the appliance indoors. DO NOT useor store it below 37.4°F (3°C). Ensure theappliance is at room temperature beforeoperating.
DO NOT expose the battery to fire ortemperatures above 265°F (130°C) as itmay cause explosion.
Not for wet pickup.
Use only Shark brand cleaning fluids.

SAVE THESE INSTRUCTIONS

ASSEMBLY

Your VACMOP™ unit comes partially assembled with a cord connecting the parts. All versions assemble thesame way. This appliance is for Household use only.

Align and insert the Handle into the top of the Pole. You will feel it click in place.
Align and insert the pole into the Main Body. You will feel it click in place.

NOTE: The model and serial numbers can be found on the QR code label on the back on the main body.

CHARGING THE LI-ION BATTERY

Plug charger into an electrical outlet.

Connect the magnetic charger to the port on theback of the main body.

Spray ButtonPress and hold the spray button on top of the handle todispense cleaning solution through the spray nozzle.Vacuum TriggerTo vacuum, pull the trigger and hold it in.

When the VACMOP™ is in use, the motion sensorwill automatically activate the headlights. After 10seconds of inactivity, the headlights will turn off

Place the VACMOP™ Disposable Pad on the floorwith the scrubbing strip down. Line up the front edgeof the VACMOP into the plastic bumper on the pad.Holding the handle, press the VACMOP base downuntil the disposable pad clicks into place.

To detach the disposable pad, press the releasebutton on the side of the VACMOP base.Dispose of dirty pads by releasing them directlyinto the trash.

The dirt chamber collects and locks away dirtand debris when you vacuum.

The disposable pad’s fibers absorb messes asyou mop.

NOTE: DO NOT vacuum up liquid or vacuum while spraying cleaner—this will cause reduced suction or no suction.Clean liquids and wet messes ONLY by mopping.

LI-ION BATTERY

Prior to first use, charge completely. A full charge takes approximately 3.5 hours.

BATTERY RUNTIME

The Shark VACMOP is designed to handle anything from quick pickups to whole cleaning sessions—justcharge it between uses. If it’s used for one-off everyday messes or for more mopping than vacuuming, it will last longer on one charge. If you’re continuously vacuuming, a full charge will last up to 13 minutes.

LED BATTERY POWER AND CHARGING INDICATOR

Indicator LEDIN USE:Normal Operation – Solid whiteLow Battery – Blinking whiteVery Low Battery – Blinking redOut of battery – Rapid blinking redCHARGING:Battery Charging – Pulsing whiteFull Charge – Solid white(will turn off after 5 minutes)

RECYCLING THE LI-ION BATTERY

When the Shark® Li-Ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in amunicipal solid waste stream. Return spent batteries to an authorized recycling center or to the retailer for recycling. Contact your local recycling center for information on where to drop off the spent battery.

NOTE: The Shark battery, like all lithium-ion batteries, will naturally decrease in capacity over time from the 100% capacity ofa new battery.

Lift the reservoir lid and press it up until it clicks into the open locked position. Carefully pour SharkVACMOP Cleaner into the reservoir, up to the MAX line. When finished, press the lid closed.

NOTE: Before using your unit for the first time, carefully add the entire starter bottle of Shark VACMOP Cleaner into the reservoir

For best results, first use the vacuum to remove dry debris, then spray the Shark VACMOP Cleaner to wet mop.

After wet cleaning, remove the pad from the VACMOP™ base before storing the unit.To store the unit, stand it upright and lean the back of the non-slip handle against a wall.To hang the unit from a nail or wall hook (not included) align the opening at the end of the handle over the hook or nail.

Press in the snap clip with a small tool(screwdriver, pen, etc.)
While pressing down on the top snap clip, pull thehandle out of the pole.
Next, press in the snap clip on the VACMOP bodywith a small tool.
While pressing down on the bottom snap clip, pullthe pole out of the VACMOP body.

MAINTAINING YOUR VACUUM

TROUBLESHOOTING

VACMOP™ is not picking up debris. No suction or light suction.

The dirt chamber filter on the disposable pad may be saturated. Try using a new pad.Note: DO NOT vacuum up liquid or wet debris—this will cause reduced suction or no suction.Remove liquids and wet messes ONLY by mopping.
VACMOP Disposable Pad may not be securely attached. Reattach the pad.
VACMOP Disposable Pad may be full of debris and need to be replaced.
Battery charge may be low. Recharge the battery completely.

The unit turns off on its own. Sprayer is not spraying.

Make sure there is enough cleaning solution in the reservoir. Battery charge may be low.Recharge the battery completely.

Streaks appear on floor after wet mopping.

Shark® VACMOP Cleaner has been specially formulated to provide a residue-free, streak-free finish whenused with the Shark VACMOP. Using other cleaning solutions may result in streaking and residue. If youfind residue or streaking on your floors while using our cleaner, it may be due to one of the following:
Your floor might not be fully dry yet. If you see streaks or suds while cleaning, just wait 5-10 minutes, andyou should see them evaporate, leaving an even finish on your floors.
Your floors might have built-up grime and dirt. The first few times you use your VACMOP, it will removestuck-on dirt and debris that have built up over time. After a few cleaning sessions, the streaking andresidue will subside.
You may be using too much solution. If you continue to see streaking, reduce the amount of cleaning solutionyou use. Too much solution can cause stickiness and residue if not properly cleaned off of your floor.
The disposable pad might need to be replaced. If you are cleaning multiple times with the same pad, youmay be reintroducing dirt onto the floors. Replace your pad, and consider starting each mopping session with a fresh pad to alleviate the issue.

The unit makes scraping sounds when mopping.

Debris may be stuck on the face of the pad. Detach the pad and remove any embedded debris.
The pad face may be rubbing against a rough or grainy surface. This will not damage your floors.
If your floor is uneven, the dirt chamber on the pad could be brushing against a raised section of the floor.This will not damage your floors.
Scrubbing forcefully can bring the dirt chamber in contact with the floor. This will not damage your floors.
Moving the handle when spraying could cause the front of the VACMOP base to drag. This will not damage your floors.

FREQUENTLY ASKED QUESTIONS

When should I replace my VACMOP Disposable Pad?

Replace the disposable pad when it becomes fully saturated, its dirt chamber is full, it is noticeably dirty,or if the VACMOP is showing signs of reduced suction power.

Where can I use my VACMOP?

VACMOP can safely be used on all sealed hard floors—stone, hardwood, vinyl, laminate, tile, marble, and linoleum.

Can I vacuum and mop with the same disposable pad?

VACMOP Disposable Pads can be used for both mopping and vacuuming. The dirt chamber collects andlocks away dirt and debris when you vacuum, while the pad’s fibers absorb messes as you mop. Dust anddebris collected on the pad when vacuuming will be absorbed when mopping.

ADDITIONAL ACCESSORIES AVAILABLE ON SHARKCLEAN.COM/VACMOP

WHAT’S INCLUDED

A Shark® VACMOP™ Disposable PadsB Shark VACMOP CleanerC Replacement Magnetic Charger

NOTE: Not all accessories come with all units. Please see the on box Quick Start Guide for your unit’s configuration.To order additional accessories, visit sharkaccessories.com.

ONE (1) YEAR LIMITED WARRANTY

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinjaOperating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the followingconditions and exclusions:

What is covered by this warranty?

The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will berepaired or replaced up to one (1) year from the original purchase date.
In the event a replacement unit is issued, the warranty coverage ends six (6) months following then receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

Normal wear and tear of wearable parts (such as Shark Cleaner, Pad, etc.), which require regularmaintenance and/or replacement to ensure the proper functioning of your unit, are not covered by thiswarranty. Replacement parts are available for purchase at sharkaccessories.com.
Any unit that has been tampered with or used for commercial purposes.
Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failureto perform required maintenance, or damage due to mishandling in transit.
Consequential and incidental damages.
Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
Products purchased, used, or operated outside North America.

How to get serviceIf your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer ServiceSpecialists are also available at 1-800-798-7398 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories. So we may better assist you, please register your product online at registeryourshark.com and have the product on hand when you call.SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claimYou must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase.We also ask that you register your product online at registeryourshark.com and have the product on handwhen you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information.

How state law appliesThis warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so theabove may not apply to you.

ONE (1) YEAR LIMITED BATTERY WARRANTY

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinjaOperating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal household conditions andmaintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

The original battery deemed defective, in SharkNinja’s sole discretion, will be replaced up to one (1) year from the original purchase date.
In the event a replacement battery is issued, the warranty coverage ends six (6) months following thereceipt date of the replacement battery or the remainder of the existing warranty, whichever is later.SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

Normal wear and tear of the battery, which requires optimal temperature storage and operation to ensure its proper functioning.
A battery that has been tampered with or used for commercial purposes.
Damage caused by misuse (e.g., exposing battery to liquids or extreme hot and/or cold temperatures), abuse,negligent handling, failure to perform required maintenance, or damage due to mishandling in transit.
Consequential and incidental damages.
Defects caused by repair persons not authorized by SharkNinja. These defects include damages causedin the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when therepair is performed by a repair person not authorized by SharkNinja.
Products purchased, used, or operated outside North America.

How to get serviceIf your battery fails to operate properly while in use under normal household conditions within the warrantyperiod, visit sharkclean.com/support for product care and maintenance self-help. Our Customer ServiceSpecialists are also available at 1-800-798-7398 to assist with product support and warranty service options. So we may better assist you, please register your product online at registeryourshark.com and have the product on hand when you call.SharkNinja will cover the cost for the customer to send in the unit to us for replacement. A fee of $19.95 (subject to change) will be charged when SharkNinja ships the replacement unit.

How to initiate a warranty claimYou must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase.We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return andpacking instruction information when you call. A Customer Service Specialist will provide you with return and packing instruction information.

NOTES

RECORD THIS INFORMATIONModel Number: _____________________________Date Code: _________________________________Date of Purchase: ___________________________(Keep receipt)Store of Purchase: ___________________________

TIP: The model and serial numbers are on the QRcode label on the back of the main body.

TECHNICAL SPECIFICATIONSVoltage: 10.8VWatts: 85W

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.This Owner’s Guide is designed to help you keep your VACMOP™ running at peak performance.BATTERY REMOVAL AND DISPOSALThis product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a charge, it should be removed from the VACMOP and recycled. DO NOT incinerate or compost the battery.When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in amunicipal solid waste stream. Return spent battery to an authorized recycling center or to retailer for recycling.Contact your local recycling center for information on where to drop off the spent battery.The RBRC™ (Rechargeable Battery Recycling Corporation) seal on the lithium-ion battery indicates that thecosts to recycle the battery at the end of its useful life have already been paid by SharkNinja. In some areas, it is illegal to place spent lithium-ion batteries in the trash or municipal solid waste stream and the RBRCprogram provides an environmentally conscious alternative.RBRC, in cooperation with SharkNinja and other battery users, has established programs in the UnitedStates and Canada to facilitate the collection of spent lithium-ion batteries. Help protect our environment and conserve natural resources by returning the spent lithium-ion battery to an authorized SharkNinjaservice center or to your local retailer for recycling. You may also contact your local recycling center forinformation on where to drop off the spent battery, or call 1-800-798-7398.

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.This Owner’s Guide is designed to help you get a complete understanding of your newShark® VACMOP™ cordless hard floor system.SharkNinja Operating LLCUS: Needham, MA 02494CAN: Ville St-Laurent, QC H4S 1A71-800-798-7398sharkclean.comIllustrations may differ from actual product. We are constantly striving to improve our products,therefore the specifications contained herein are subject to change without notice.For SharkNinja U.S. patent information, visit sharkninja.com/uspatents/

© 2020 SharkNinja Operating LLC. SHARK is a registered trademark of SharkNinja Operating LLC.VACMOP is a trademark of SharkNinja Operating LLC.RBRC is a trademark of Rechargeable Battery Recycling Corporation.QM_VM250Series_IB_REV_Mv12 PRINTED IN CHINA

VACMOP QM250/VM250 Series Cordless Hard Floor System User Manual

LI-ION BATTERY

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