BEYOND SOUNDINVISIBLE SERIES SPEAKERSINSTALLATION MANUAL
INVISIBLE SERIES SPEAKERSIS6 | IS8 | IS10 | IS10W
Scan QR code for additional information and resources. For technical support call (949) 492-7777 or visit www.sonance.com/in-wall-in-ceiling/invisible-series
IMPORTANT SAFETY INSTRUCTIONS
This product is intended to be installed by professional AV integrators and installers only. This product manual is intended to serve as a general guideline for most applications. It is the installer’s responsibility to ensure this product is installed in accordance with local building codes and regulations. Consult a local authority for specific requirements, regulations, and building codes of the jurisdiction in which this product is to be installed.
READ THIS DOCUMENT IN ITS ENTIRETY BEFORE ATTEMPTING USE.
- Read these instructions.
- Keep these instructions.
- Heed all warnings.
- Follow all instructions.
- Clean only with a dry cloth.
- Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- Do not install near a heat source such as radiators, heat registers, stoves, fireplaces, or other apparatus (including amplifiers) that produce heat.
- Only use attachments/accessories specified by Sonance.
- Refer all servicing to qualified service personnel.
BOX CONTENTSIS6 | IS8 | IS10:(2) Invisible Speakers with Cutout Templates(4) Wire Nuts(2) Stainless Steel Screw Sets(8) 1/16” (1.6mm) Shims(8) 1/8” (3.18mm) ShimsIS10W:(1) Invisible Speaker with Cutout Template(2) Wire Nuts(1) Stainless Steel Screw Set(4) 1/16” (1.6mm) Shims(4) 1/8” (3.18mm) Shims
PRODUCT DESCRIPTION
The Sonance Invisible Series speakers featuring Motion Flex Technology offer a suite of advancements in speaker engineering that delivers unparalleled acoustic performance and installation enhancements that allow a wider range of applications with more consistent results. Together these performance and installation improvements redefine what is possible from an invisible speaker.
This line of full-range speakers and woofers incorporate Wave Flex drive units, carbon fiber Air Flex woofers, and acoustically-isolated baffles, allowing for up to 180 degrees of smooth off-axis response.
The innovative Sonance DISC System enables nondestructive measurement of the finish thickness for consistent and repeatable installation results.
Sonance DSP amplifier presets should be used to maximize the performance of any Invisible Series system.
FEATURES
- In-wall or In-ceiling installation
- Compatible with 1/2” (12.5mm) & 5/8” (15mm) drywall using included shims. Supply your own shims for thicker substrates.
- Finish-up-to or finish-over with up to 1/8” (3mm) flexible topping compound or finish material.
- 16” (406mm) and 12” (305mm) on-center compatible.
- 170-degree hemispherical dispersion (IS6/IS8/IS10) 180-degree hemispherical dispersion (IS10W)
- Embedded depth discs allow the installer to verify the finish material thickness with the optional DG-1 DISC System Depth Gauge (SKU 93491)
- Optional sound-isolating enclosure can be used for up to 20dB reduction of sound transferred to adjacent spaces.
- Per-transducer poly fuses integrated into every speaker allow extra protection of each transducer from over-current.
- 15-year limited warranty.
Amplifier SelectionSonance DSP Amplifiers are highly recommended for IS6, IS8, and IS10 full-range speakers. These amps have preloaded curves to optimize the performance of Invisible Series speakers and woofers. Preconfigured curves for various finish types and thicknesses allow for effortless calibration without the need for additional measurement equipment. The IS10W woofer requires a Sonance DSP amplifier in order to ensure high performance, to protect the speaker and installation, and to achieve consistent results. Sonance DSP Amplifiers are rated down to 4 Ohms and are stable to 2 Ohms. Never run more than two Invisible Speakers in parallel on one amplifier channel.
NOTE: Pay close attention to Sonance IS speaker-rated RMS power handling. Select an amplifier with maximum RMS watts per channel at 4 ohms that closely matches or is less than the IS speaker’s rated power handling (see page 16). If the amplifier’s power capabilities exceed those of the speakers, damage to the speaker or installed finish may occur if the speaker is overdriven.
Wire Gauge – 8 ohm SystemsWhen using the product in an 8 Ohm (low impedance) system, the total wire resistance should be less than 10% of the speaker impedance. The speakers are nominally 6 Ohms impedance, so your total wire resistance should be no more than 0.6 Ohms. In simple terms, the extra resistance from the wire will have a very negative effect on the sound quality of the speaker. The sound can be less dynamic, the definition of bass frequencies can be reduced, and in extreme cases, the high frequencies can be attenuated. Amplifier power is also wasted in the wire, reducing the maximum output level of the system. Please refer to the chart below when deciding on the appropriate wire gauge for your installation.
WIRE RESISTANCE IN OHMS VS. LENGTH OF CABLE RUN
| DISTANCE | 50′15.2m | 100′30.5m | 150′45.7m | 200′ 61m | 250′76.2m | 300′91.4m |
| 20 GAUGE | 0.86 | 1.73 | 2.59 | 3.45 | 4.32 | 5.18 |
| 18 GAUGE | 0.65 | 1.30 | 1.94 | 2.59 | 3.24 | 3.89 |
| 16 GAUGE | 0.43 | 0.85 | 1.28 | 1.71 | 2.14 | 2.56 |
| 14 GAUGE | 0.27 | 0.54 | 0.81 | 1.08 | 1.35 | 1.62 |
| 12 GAUGE | 0.17 | 0.34 | 0.51 | 0.68 | 0.85 | 1.02 |
SPEAKER LOCATIONS
Invisible Series full-range speaker models (IS6, IS8, IS10) have a 170-degree hemispherical dispersion pattern. The IS10W woofer has a 180-degree hemispherical dispersion pattern. This allows for a wide range of applications and installation locations. It is recommended that speakers be wall-mounted 7 feet (2.13 meters) or more above the finished floor (AFF) or in-ceiling to avoid being punctured or damaged. Ensure that the speaker will not be covered by cabinetry, draperies, art, crown molding, or anything that could cover or puncture the speaker. Face the Wave Flex Drive Unit away from the ceiling when installing in walls and away from the walls when installing in ceilings. Ensure that the back of the speaker has clearance and will not be adjacent to other building systems such as electrical, HVAC, pipes, fire sprinklers, or others that could violate local building codes or adversely affect sound quality.
INSTALLATION ACCESSORIES
The use of space savers and preconstruction zip rings will assist in better coordination of trades and is recommended for the best result. Space savers are a great way to reserve the precise dimensions and location of your Sonance Invisible Series speakers during the construction phase and will protect your speaker wire from getting lost within the wall or ceiling cavities. The space saver allows you to delay the installation of the actual invisible speaker to just prior to the finishing stage. This reduces the risk of damage or theft of speakers on the job site. If your project calls for large quantities of invisible speakers, you may use our preconstruction zip ring brackets as an easy guide for getting the perfect drywall cutout using a drywall zip tool. These can be installed in conjunction with the space savers or on their own and are to be used when drywall will be laid up directly over speaker locations. Zip rings are made-to-order, so please contact your Sonance representative for bulk pricing and availability.
SPACE SAVER PART NUMBERS
| IS-SAVER-S | IS6 | 93492 | 4-pack |
| IS-SAVER-M | IS8/IS8T/IS10W | 93493 | 4-pack |
| IS-SAVER-L | IS10 | 93494 | 4-pack |
FINISH MATERIALS
Prior to speaker installation, verify that the topping compound and final finish are flexible materials (slow setting drywall mud/topping compound, wallpaper, acrylic-basedVenetian plaster, thin wood veneer) and will not exceed 3mm (1/8”).
Our recommended target for optimal performance is between 1.0 and 1.5mm (about 1/16”) of topping compound. Sound quality and installation durability will be adversely affected if too much topping compound is applied. For wood veneer finishes, use only 20mil (0.5mm) veneer with paper backing.
Do not use hard-setting or stiff materials over the surface of invisible speakers, such as fast-setting drywall mud (“hot mud”), genuine Venetian plaster, stucco, metal panels, tile, etc.
PROJECT MANAGEMENT
Follow the installation instructions in this manual precisely to ensure outstanding speaker performance and true invisibility. To accomplish this flawlessly every time requires project management and close coordination with the drywall and finish trades along with the General Contractor and sometimes even the client. Here are some best practices that will prevent unmet expectations and expensive rework:
- After IS speakers are connected and screwed in but before any drywall mudding, taping, or finishing has started, schedule a walk-through with the client (or client’s representative), the General Contractor, and the finish manager. Listen to every speaker for a couple of minutes. This is the best opportunity to discover any anomalies or issues with invisible speaker performance.
- All in attendance should sign off on audio performance, speaker-by-speaker, and room-by-room. Prepare a checklist like the example below and ask all parties to sign and date, acknowledging that the Sonance IS speakers perform to everyone’s expectations.
- Review all installation steps and processes with the finish manager, emphasizing to cover the speakers with only enough flexible material to make the speakers disappear and no more. This typically ends up being our recommended target of 1.0-1.5mm (or about 1/16”). Also, emphasize the maximum of 3mm (or 1/8”) finish thickness. Review our guidelines for recommended materials on pages 4 and 14 with the finish manager.
- Use the Sonance DISC system and DG-1 depth gauge (SKU 93491) to validate the finish thickness. It is helpful to lend the gauge to the finish manager so that it can be used during the actual process.• Once the finish material has completely dried, perform another room-by-room listening check of each speaker. If the speakers do not sound similar to the performance you heard prior to finishing, it is likely that the finish thickness exceeds the maximum of 3mm (1/8”). Now is the time to correct this by removing material.
- Remember: once the flooring is installed and the furniture is in place, it is too late to remove excess finish material from the Sonance IS speakers without significant cost, cleanup, and/or complexity.
Effective project management, sign-offs, and proactive communication with the trades will prevent unexpected results and provide consistent, beautiful installs that wow the client and end-users.
ADDITIONAL INFORMATION
For CAD files, detailed dimensions, and other technical information, scan the QR code below or visit www.sonance.com/in-wall-in-ceiling/invisible-series
EXAMPLE CHECKLIST:
| SONANCE INVISIBLE SPEAKERS AUDIO PERFORMANCE SIGN-OFF CHECKLIST | |||
| PROJECT ‘. ‘ ‘: | ROOM a ROOM DESCRIPTION | ||
| Serial # | PRE-FinishingAudio Test Approval | Measured FinishThickness | POST-FinishingAudio Test Approval |
| Speaker I |
❑ |
mm |
❑ |
| Speaker 2 |
❑ |
mm |
❑ |
| Speaker 3 |
❑ |
mm |
❑ |
| Speaker 4 |
❑ |
mm |
❑ |
| Speaker S |
❑ |
mm |
❑ |
| Speaker 6 |
❑ |
mm |
❑ |
| Audio Test Approval Signatures: | |||
| Date: |
INSTALLATION DETAIL – 16” (406MM) ON-CENTER
INSTALLATION DETAIL – 12” (305MM) ON-CENTER
RETROFIT INSTALLATION
- Remove the included cutout template that is taped to the front of each speaker.
- Locate the studs in your install location and mark the centers of the studs/joists. Position and affix the template so that it is perfectly centered on both left and right studs.
- Mark around the template and remove.NOTE: We highly recommend you keep the cutout template. It is an important tool that will help identify the measurement locations for the Sonance DISC system during the finish validation phase.
- Before proceeding, perform an obstruction survey to be certain that there are no studs, conduit, pipes, HVAC ducts, pocket doors, etc. in the wall cavity that will interfere with the speaker.
- Cut the drywall using a drywall saw along the top and bottom and a utility knife along the stud centerlines. An oscillating power saw is recommended for faster, cleaner results.
- Remove drywall from opening. This should expose only 3/4” (19mm) of each stud/joist or half of the stud/joist surface. Remove any exposed drywall nails or screws.
- Test-fit the speaker into the opening, verifying that the center diaphragm area is even with the drywall edges. If necessary, trim the edges of the drywall to properly accommodate the speaker.
- Run speaker wire from the amplifier and audio component location to the cutout holes for your speakers. See wiring chart on page 4.
- We recommend that you reinforce the top and bottom joint locations with a face-block-oriented 2×4 or 3/4” (19mm) plywood. See the construction diagrams on pages 6–7 and STEP 2 on page Ensure there is a flush, level surface around the full perimeter of the speaker location before proceeding.
- OPTIONAL: Secure the sound-isolating enclosure (sold separately) to the back of your IS speaker.
SOUND-ISOLATING ENCLOSURE PART NUMBERS
| IS-ENCL-S | IS6 | 93488 | Each |
| IS-ENCL-M | IS8/IS10W | 93489 | Each |
| IS-ENCL-L | IS10 | 93490 | Each |
11. Proceed to STEP 9 on page 10.
NEW CONSTRUCTION INSTALLATION
1. Run speaker wire from the amplifier and audio component location to desired speaker locations. See page 4 for the wire gauge chart.
2. We recommend that you reinforce the top and bottom joint locations with a face-block-oriented 2×4 or 3/4” (19mm) plywood. See the construction diagram on pages 6–7 and the chart below for opening height dimensions. Product dimensional drawings are available on www.sonance.com. Ensure there is a flush, level surface around thethe full perimeter of the speaker location before proceeding.
| OPENING HEIGHT FOR TOP/BOTTOM JOINT SUPPORTS | |
| X (opening height) | |
| IS6 | 15”
381mm |
| IS8/IS10W | 23”
585mm |
| IS10 | 27.5”
700mm |
3. Place space saver, preconstruction zip ring bracket, or both in desired speaker location. See page 4 for when to use space savers and zip rings. Space savers are recommended for every new construction project. Zip rings are recommended as a time-saver on very large projects with dozens of invisible speakers.
4. Use the wire management built into the space saver/zip ring to keep your cables in place. With the aid of a level, screw the space saver/zip ring to the studs, making sure it’s centered horizontally.
5. Complete drywall installation to the rest of the room including the surface around the speakers.NOTE: Sonance recommends using the included stainless steel screws around the speaker locations. This is to avoid interfering with the Sonance DISC system depth gauge operation after install. Though this is not required, it will improve the accuracy of finish thickness measurements later on.
6. OPTIONAL: Secure the sound-isolating enclosure (sold separately to the back of your IS speaker.
| IS-ENCL-S | IS6 | 93488 | Each |
| IS-ENCL-M | IS8/IS10W | 93489 | Each |
| IS-ENCL-L | IS10 | 93490 | Each |
7. Remove the space saver, if applicable. Hold onto the speaker wire attached to the back and pull it through the opening, being careful not to damage the surrounding drywall. The space saver can be kept for future installations or recycled.
8. OPTIONAL: If the zip ring was also used, cut the drywall at the speaker location using a zip tool and the zip ring as a guide. Be sure to cut along the outside edge of the zip ring. It will stay in place permanently.9. Install shims to your framing as needed. Half-inch (12.5mm) drywall does not require shims in most cases. If you are using a thicker substrate such as 5/8” (15mm) drywall, we include a thick 1/8” (3mm) shim to bring the speaker to flush to the installation surface. We also include a full set of thin 1/16” (1.6mm) shims to make installation in a variety of substrates easier.NOTE: When using shims, make sure all 4 speaker edges (top, bottom, and sides) are supported for a flush install surface around the entire perimeter of the speaker.
10. Connect the speaker wire from your wall or ceiling to the wire leads on the speaker using the included wire nuts.
11. Place the speaker into the opening. In a ceiling installation, do not hold the speaker in the center of the diaphragm. Hold at the edge of the frame and get assistance from a helper. Secure the speaker using one of the included stainless steel screws in each corner (use at least 4 screws total for this step).
NOTE: The best practice is to use stainless screws to secure the drywall surrounding the speaker as well. Unlike standard drywall screws, these are non-magnetic which will improve the accuracy of the Sonance DISC system later on in the finishing stage.
12. Ensure the center of the speaker diaphragm (not the recessed edges) is flush with the surrounding drywall. Adjust shims if necessary.
13. IMPORTANT: Test the speaker with an audio source at moderate listening levels to ensure it functions properly before completing the installation. Follow the guidelines on this page carefully.14. Secure the speaker to the surface with the remaining stainless steel screws along all four sides. Do not over-tighten.
PRE-FINISHING TESTING GUIDELINES
Once a finish is applied to an invisible speaker, it will be too late to go back and fix any audio connection or installation problems.
Installation Fit TestLightly place a straight edge across the face of the speaker to verify that the diaphragm of the speaker is co-planar with the surrounding drywall and has been installed correctly. Adjust shims if necessary. It is normal for the beveled edge of the speaker to be recessed from adjacent drywall.
Audio TestConnect a high-quality audio source and Sonance amplifier to the installed invisible speaker for best results. Adjust the output for a moderate volume level consistent with how the speakers will be used in the space. Play music to check for overall fidelity and listen for any buzzes or rattles. We also, recommend a slow tone sweep from 20Hz to5kHz to help pinpoint any buzzing that could be caused from loose studs/screws/drywall, cable vibration, or rattling of outlets, lighting components, construction fixtures, etc.
Fix any installation or audio issues before moving on to the next steps.We highly recommend active project management practices as described on page 5. Only after passing these testing guidelines should you proceed to the finishing stage.
FINISHING INSTRUCTIONS
NOTE: Drywall finishes can range in various levels of smoothness. For invisible speaker installations, we recommend at least a level four finish where drywall seams are all feathered out and sanded. For best results, we recommend a level five finish where the entire wall plane is skim-coated and sanded for a smooth consistency.
1. Fill the gap between speaker and drywall with a 20 minutes fast-setting joint compound (“hot mud”).
2. Feather all edges.
3. Allow hot mud to set slightly before applying mesh tape.
4. Place mesh tape over the drywall seams. Overlap tape slightly.
5. Do not tape over the raised portion of the speaker.
NOTE: DO NOT use a fast-setting drywall compound (“hot mud”) to cover the speaker; it is not flexible enough to provide a durable finish for invisible speakers. Instead, we recommend a lightweight all-purpose joint compound to cover joints and feather up to the surface of the speaker. Lightweight, easy-sand topping the compound should be used for covering the speaker.
| RECOMMENDED DRYWALL COMPOUNDS | |
| STEP 1
Filling gaps |
20-minute All-Purpose Joint Compound (“Hot Mud”) |
| STEP 7
Covering joints |
Slow-setting Lightweight AllPurpose Joint Compound |
| STEP 10, 14
Covering the speaker |
Slow-setting Lightweight EasSand Topping Compound |
IMPORTANT: If a perfectly flat finish is achieved at this point, you may opt to proceed to the priming and painting phase. This is what we refer to as a “Finish Up To” installation. In this case, we recommend multiple layers of paint to achieve a shadow-less, even blending of color.
We highly recommend a “Finish Over” process where an additional skim coat is applied over the entire speaker and blended into the surrounding wall plane. A Finish Over process typically takes less time to complete versus Finish Up To because fewer layers of paint are needed. And with the skim coat over the entire surface of the speaker and all, it’s much easier to achieve perfect invisibility.
FINISH THICKNESS GUIDELINES
Sound quality and installation durability will be adversely affected if finish materials are applied too thick.
TOTAL FINISH THICKNESS FOR OPTIMAL PERFORMANCE: 1.0mm to 1.5mm (3/64” to 1/16”)MAXIMUM TOTAL FINISH THICKNESS: 3mm (1/8”)Validate finish thickness using the Sonance DG-1 depth gauge (SKU 93491).
Do not use hard-setting or stiff materials over the surface of invisible speakers, such as fast-setting drywall mud (“hot mud”), genuine Venetian plaster, stucco, metal panels, tile, etc. Use only flexible materials to finish invisible speakers.
When using flexible sheet materials such as wallpaper or veneer, ensure that the total thickness of any drywall compound, adhesives, and the finishing substrate itself does not exceed 3mm (1/8”). For wood veneer finishes, use only 20mil (0.5mm) veneer with paper backing.
10. Apply a second coat of topping compound covering the entire surface of the speaker and all adjoining surfaces.
11. Compound buildup on the active surface of the speaker should not exceed 3mm (1/8”).
12. Detail the compound to minimize tool marks.
13. Allow each layer to fully cure. This can take 12–24 hours.14. Build more coats as necessary to achieve the desired finish. Each successive coat should be thinner than the last. The final coat should be a very light skim coat application.
15. After the final coat is applied and has dried, use a manual pole sander or block sander on the entire wall (do not use a power sander as this could damage the surface of the speaker). Be careful not to sand down into the surface of the speaker. This could damage the paper which makes perfect blending very difficult to achieve. The Wall surface should show no signs of a speaker.
16. Validate the finish thickness using the Sonance DISC system and DG-1 depth gauge (SKU 93491).
17. The final step is to once again perform an audio test. Listen to each speaker and verify that audio quality and performance have not significantly changed since your initial listening test just prior to the finishing stage. Now is the best time to fix any audible anomalies or surface imperfections.
After listening validation, your Sonance Invisible speaker installation is now complete. From this point, follow your normal method for final finishing with flexible materials such as paint, wallpaper, veneer, and so on.
TECHNICAL SPECIFICATIONS
| IS6Full-range Speaker | IS8Full-range Speaker | IS10Full-range Speaker | IS10WWoofer | |
| 201n² (127cm’) bending wavediaphragm175² (44mm) voice cod | 291n² (seem’) bendmg wave<Mehra:an1.75²(4amm) voice coil | 291n² (188cm’) bending wavediaphragm1.75– (admen) voice cod | ||
| Wave RexDrive Wat | ||||
| AS FlexWoofer | geirs\'(0330M)ei lacsediaphragm0 5′ (SOgrnm) carbon fiberwoofer | 191m’ (I224CW) air pulsediaphragmr (203.rnm) carbon fiberwoofer | 244in’ (1572Cmh air pulsediaphragm(254rnm) carbon fiber
woofer |
244m. (1373cm’) Pulse
dg.0hf 10• (234mm) carbon fiberwoofer |
| egents> Response (.12a) | Xrtlz-30IcHz | 401a-30kla | 351.1z-3010.1x | 35Hz-250Ia |
| Mangled
impedance 0 (Ohms) |
0 | |||
| Power 11111a1119(RPOS) | 100W | 100W | 2:00W | 200W |
| SensitivnY
84de (2 831/11M) |
80413 | 87c18 | 8745 | |
| Dispersion | 170( hemilphenCal up 1010kHz | 170′ hemispherical unto10kHz | 170. hemispherical up to10kmi | 1802 hemispherical |
| Protection | Two Independent sett-resetting poty switches | Two independent self lesentrq poly switches | Two independent sett-resetting poly sweches | One self-resetting polyswitch |
| ProductDimensions(WsSii(D) | 1610′ • WO’ • 3.15′409mM X 409mm x 130mm) | 1010′ x zalr 3.15–
(4091,n, X Onneo x ROmm) |
1030′ x 2880’x 335(409111m it 7213nim x SOmm) | 1010′ x2413– x ir
(409mm it Oilmen X 80enen) |
| Mounting Depth | Ztr• (08mm) | 20W (08mm) | 2.08• (08mm) | ze• (011imm) |
| Snipping Weight | 1 31.71bs (14.4149)/Relr | 4246S (1921w) /Pair | 474bs (2L310) /Pair | 223Iss 011140 /Reds |
FREQUENTLY ASKED QUESTIONS
Can Invisible Series speakers be installed in the ceiling or just in the walls?Sonance IS speakers can be installed on both walls and ceilings.
Where is the best place to locate the speakers?If installing into walls, make sure they are at least 7’ (2.13m) from the floor. In ceilings, evenly space the speakers for optimal coverage, and avoid corners if possible. Contact Sonance Tech Support / Design Services for help with speaker layout planning.
What is the minimum depth requirement?Minimum depth without enclosure = ~2.75” (70mm) Minimum depth with enclosure = ~3.5” (90mm)
Can IS speakers be used in a plenum space?Only models with a “T” suffix such as the IS8T are rated for plenum use (UL2043). The standard models (IS6/ IS8/IS10/IS10W) are not plenum-rated.
Can these speakers be installed in a T-Bar ceiling?Theoretically yes. Consult with the manufacturer of the T-Bar ceiling in question to ensure the max load is within safe limits for the aggregate weight of the IS speakersyou wish to install.
Can these be used outside?Sonance invisible speakers are not outdoor rated and should not be used outside.
Can these be used in high heat or high humidity applications?Invisible speakers should not be directly exposed to high heat or humidity. However, you may use finishing materials that are rated for high heat and humidity exposure, provided that they form a barrier that prevents exposure to the speakers. We highly recommend you perform a mock-up trial of the finish materials, speaker, and environment to validate the performance long-term.
What finish materials can I use with invisible speakers? Can these be covered with wallpaper or wood veneer?Use flexible materials such as slow-setting, lightweight drywall compounds, wallpaper, wood veneer, vinyl veneer, acrylic-based Venetian plaster. See page 14 for more details.
Are there materials that should not be used to cover the speakers?Any material that is stiff, inflexible, or exceeds 3mm (1/8”) in total thickness over the speaker diaphragm such as tile, metal sheet, stone veneer, true Venetian plaster, stucco, etc. These are not compatible with invisible speakers. The stiffness of materials like these restrict movement and result in a lack of bass and muffled sound.
How much finish material can go over the speaker?We recommend 1.0mm to 1.5mm for optimal performance. The maximum limit is 3mm (1/8”).
How can I tell how much finish material is covering the speaker?Use the Sonance DG-1 depth gauge (SKU 93491) to measure the actual finish thickness covering Sonance invisible speakers.
What is the DISC system?The Sonance DISC System provides a highly accurate method for non-destructively quantifying the thickness of a finish applied on top of a Sonance invisible speakerdiaphragm. The Sonance DG-1 handheld depth gauge uses a magnetic sensor to measure the distance between the top of the finished speaker and steel discs embedded in all four corners behind the speaker diaphragm of Sonance Motion Flex Invisible Speakers.
What if I add too much finish material?Prior to the final finishing stage (such as painting), sand down the wall or ceiling surface and measure the finish thickness using the DG-1 depth gauge. Repeat as necessary until you measure 3mm or less. We recommend 1.0mm and 1.5mm for optimal performance.
Is there a benefit to “Finish Up To” rather than “Finish Over”?There is no practical benefit to a Finish Up To-style finish. In fact, we recommend Finish Over because it typically takes less installation time and results in a more seamless, shadowless final finish. Furthermore, IS speakers are optimized for about 1.0mm to 1.5mm of finish material for best performance.
What happens if the mud or finish cracks?Mud/finish cracks are indicative of either an improperly applied finish or invisible speakers that have been regularly overdriven. Though the integrated poly fuses mitigate against damage, they cannot protect against every type of abuse. Remember, just like traditional speakers, invisible speakers have their limits. However, the difference is when a traditional speaker fails due to over-exertion, only the speaker is damaged; whereas with invisible, the finish can sometimes be damaged as well. Though it is rare, if a crack occurs, Sonance will help troubleshoot the issue on a case-by-case basis. We typically start by inspecting the finishing process. In most cases, the finish was applied too thick (outside of our specifications). With our new DISC system, we have the ability to prevent these types of failures before they even happen by identifying and correcting them during theinstallation phase. This is why we highly recommend taking advantage of the DISC system during installation to prevent problems down the road.
Can I use other than Sonance DSP amplifiers?Yes, but we highly recommend Sonance DSP amps due to the built-in DSP preset curves. Pay close attention to Sonance IS speaker-rated RMS power handling and select an amplifier whose maximum RMS watts per channel closely matches or is less than the IS speaker’s rated power handling. If the amplifier’s power capabilities exceed those of the speakers, damage to the speaker or installed finish may occur if the speaker is overdriven. For sonances are woofers and subwoofers, always use a Sonance DSP amplifier to drive them.
Are these suitable for surround sound?Motion Flex invisible speakers can be used in surround sound applications. Always use a subwoofer and an 80Hz high pass filter applied to the invisible speakersin surround sound applications. Use the built-in room correction of the AV receiver/surround processor for best performance. Are Sound-Isolating Enclosures required?No. They are optional.
What’s the benefit of Sound-Isolating enclosures?IS sound-isolating enclosures provide an impressive broadband noise reduction of about 20dB which greatly reduces sound transference into adjacent spaces.
Are Sound-Isolating Enclosures UL rated?No.
I lost the screws. What is the spec or do I have to buy them from Sonance?Use stainless steel #6 drywall screws in the appropriate length depending upon drywall/installation substrate panel thickness and local codes.
I lost the shims. How can I get more? Do I have to buy them from Sonance?Use standard drywall shims available from your local hardware store.
Is there a protection circuit built into the speaker or do they need to be added?Every full-range speaker in the lineup (IS6/IS8/IS10) has dual, self-resetting poly fuses: one dedicated to each transducer. The woofers have a single poly fuse. If a speaker is overdriven, one or both of the poly fuses will trip, and the transducers will cease to make a sound that protects both the driver and the installation surface from damage in overdrive conditions. After a few minutes, the fuses will reset, and the speakers will perform as normal. If the poly fuses are tripping, that’s a sign that the speakers are being overdriven, and you should decrease the volume. If you want more volume, add additional invisible speakers to your space.
What is the warranty on IS invisible speakers, and what does the warranty cover?The 15 Year limited warranty covers the cost to replace the speaker(s) and refinishing up to level 5 drywall finish.
TECHNICAL ASSISTANCE AND SERVICE
The Technical Assistance Department at Sonance is available at (949) 492-7777 to answer any questions concerning the operation and installation of your speakers between the hours of 7:00 AM and 5:00 PM Pacific time, Monday through Friday, except holidays. In the event your unit should need repair or service, you may return the unit to your authorized dealer or use the following guidelines:PLEASE KEEP ORIGINAL PACKAGING WHEN POSSIBLE.
- Be prepared to state the model number and/or serial number, date of purchase, and dealer’s name and address when calling.
- Contact Sonance directly at (949) 492-7777 or at www.sonance.com. YOU MUST HAVE PRIOR AUTHORIZATION TO RETURN YOUR UNIT.
- If you are returning the product directly to Sonance, call us to obtain a return authorization number (RMA) before shipping.
- Ship the product via United Parcel Service, Federal Express, or other package delivery service. Please do not use the U.S. Postal Service.
- Include the return authorization number on the shipping label. Please do not write the RMA number directly on the carton.
- Ship to Attn: Quality Assurance Department RMA# (include RMA number here) Sonance 11016 Mulberry Ave. Suite B Fontana, CA 92337
LIMITED FIFTEEN (15) YEAR WARRANTY
Sonance warrants to the first end-user purchaser that this Sonance-brand product (“Product”), when purchased from an authorized Sonance Dealer/Distributor, will be free from defective workmanship and materials for the period stated below. Sonance will at its option and expense during the warranty period, either repair the defect or replace the Product with a new or remanufactured Product or a reasonable equivalent.
EXCLUSIONSTO THE EXTENT PERMITTED BY LAW, THE WARRANTY SET FORTH ABOVE IS IN LIEU OF, AND EXCLUSIVE OF, ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY SONANCE. ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, IMPLIED WARRANTY OF FITNESS FOR USE AND IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED.
No one is authorized to make or modify any warranties on behalf of Sonance. The warranty stated above is the sole and exclusive remedy, and Sonance’s performance shall constitute full and final satisfaction of all obligations, liabilities, and claims with respect to the Product.
IN ANY EVENT, SONANCE SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, ECONOMIC, PROPERTY, BODILY INJURY, OR PERSONAL INJURY DAMAGES ARISING FROM THE PRODUCT, ANY BREACH OF THIS WARRANTY, OR OTHERWISE.
This warranty statement gives you specific legal rights, and you may have other rights which vary from state to state. Some states do not allow the exclusion of implied warranties or limitations of remedies, so the above exclusions and limitations may not apply. If your state does not allow the disclaimer of implied warranties, the duration of such implied warranties is limited to a period of Sonance’s express warranty. Your Product Model and Description: IS6/IS8/IS10/IS10W Invisible Speakers. Warranty Period for this Product: Fifteen (15) years from the date on the original sales receipt or invoice or other satisfactory proof of purchase. Additional Limitations and Exclusions from Warranty Coverage: The warranty described above is non-transferable, applies only to the initial installation of the Product, does not include installation of any repaired or replaced Product, does not include damage to allied or associated equipment which may result in any reason from use with this Product, and does not include labor or parts caused by accident, disaster, negligence, improper installation, misuse (e.g. overdriving the amplifier or speaker, excessive heat, cold or humidity, mishandling, etc.), or from service or repair which has not been authorized by Sonance. Obtaining Authorized Service: To qualify for the warranty, you must contact your authorized Sonance Dealer/Installer or call Sonance Customer Service at (949) 492-7777 within the warranty period, must obtain a return merchandise number (RMA), and must deliver the Product to Sonance shipping prepaid during the warranty period, together with the original sales receipt, or invoice or other satisfactory proof of purchase.
report this ad©2020 Sonance. All rights reserved. Sonance is a registered trademark of Dana Innovations. Due to continuous product improvement,all features and specifications are subject to change without notice. For the latest Sonance product specification information visit ourwebsite: www.sonance.comSONANCE • 991 Calle Amanecer • San Clemente, CA 92673 USAPHONE: (949) 492-7777 • FAX: (949) 361-5151 • Technical Support: (949) 492-7777 • www.sonance.com12.10.2020
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