SONY CFI-1002B Playstation 5 Digital Edition User Guide

CFI-1002BPlayStation®5 Digital EditionSafety Guide


Electrical shockTo avoid electrical shock, do not open the enclosure. Refer servicing to qualified personnel only.

Moving fan bladesKeep body parts away from fan blades.

Seizures induced by light stimulation (Photosensitive Epilepsy)If you have an epileptic condition or have had seizures, consult your doctor prior to using this console. Some individuals are sensitive to flashing or flickering lights or geometric shapes and patterns may have an undetected epileptic condition, and may experience epileptic seizures when playing video games or watching video content.

DISCONTINUE USE IMMEDIATELY and consult your doctor if you experience any of the following health problems or symptoms when exposed to flashing or flickering lights or other light stimulation whilst playing video games or watching video content: eye soreness, altered vision, migraine, muscle twitching, convulsion or other involuntary movements, blackout, loss of awareness, or confusion or disorientation.

In addition to the above, DISCONTINUE USE IMMEDIATELY when you experience any of the following symptoms: headache, dizziness, nausea, fatigue, similar symptoms to motion sickness, or discomfort or pain in any body part such as eyes, ears, hands, arms, feet whilst playing. If the condition persists, seek medical attention.

Radio wavesRadio waves may affect electronic equipment or medical devices (for example, pacemakers), which may cause malfunctions and possible injuries.

  • If you use a pacemaker or other medical device, consult your doctor or the manufacturer of your medical device before using the wireless networking feature (Bluetooth® and wireless LAN).
  • Do not use the wireless networking feature in the following locations: ­
    • Areas where wireless network use is prohibited, such as in hospitals. Abide by medical institution regulations when using the console on their premises. ­
    • Areas near fire alarms, automatic doors and other types of automated equipment.

MagnetsThese products have magnets that may interfere with pacemakers, defibrillators, and programmable shunt valves or other medical devices. Do not place these products close to such medical devices or persons who use such medical devices. Consult your doctor before using these products if you use such medical devices.

Use of Headsets or HeadphonesPermanent hearing loss may occur if headsets or headphones (not included) are used at high volume. Set the volume to a safe level. Over time, increasingly loud audio may start to sound normal but can actually be damaging to your hearing. If you experience ringing or any discomfort in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the sooner your hearing could be affected.

Handling lithium-ion batteriesDo not handle damaged or leaking lithium-ion batteries. If the internal battery fluid leaks, stop using the product immediately and contact technical support for assistance. If the fluid gets on to your clothes, skin or into your eyes, immediately rinse the affected area with clean water and consult your physician. The battery fluid can cause blindness.


This product has been manufactured by or on behalf of Sony Interactive Entertainment Inc., 1-7-1 Konan Minato-ku Tokyo, 108-0075 Japan.

System software

Use of this PlayStation®5 console means acceptance of Sony Interactive Entertainment Inc.’s system software licence agreement. Refer to for further details.If you cannot update over the internet, you can also use a USB drive. For details, visit updating the system software of the PS5TM console, you can enjoy additional features, improved usability, and enhanced security. Always update to the latest version.


Before using this product, carefully read this manual and retain it for future reference. Parents and guardians of children should read this manual and make sure that children follow all safety precautions.

SafetyThis product has been designed with the highest concern for safety. However, any electrical device, if used improperly, has the potential for causing fire, electrical shock or personal injury. To help ensure accident-free operation, follow these guidelines. Observe all warnings, precautions, and instructions. If you are unsure about any information in this manual, contact the appropriate PlayStation® customer service helpline which can be found within the Guarantee section.

Use of the AC power cord

  • Regularly inspect the AC power cord for damage and dust build-up around the power plug or electricity supply.
  • Stop use, unplug the AC power cord from the electricity supply and disconnect any other cables immediately if the device functions in an abnormal manner, produces unusual sounds or smells or becomes too hot to touch.
  • Connect and use the console within easy access to the socket-outlet in case you need to disconnect the console for any reason.

Use of the vibration of the wireless controller

  • If the wireless controller is sitting on a flat surface, the vibration of the wireless controller during gameplay may cause it to fall, leading to injury or malfunction.
  • Do not use the vibration or trigger effect function if you have any ailment or injury to the bones, joints or muscles of your hands or arms. If you have an ailment or an injury, do not play titles with these features using the controller unless you have set those functions to “Off”. To enable or disable the features, select Settings > Accessories from the home screen.

Use of the cover

  • Do not use the console without the cover. Doing so may cause fire, electrical shock, or malfunction.

Small children injuries

  • Keep this product out of the reach of small children. Small children may swallow small parts or may wrap the cables around themselves, which may inflict injury or cause an accident or a malfunction.

Hearing loss

  • To protect your hearing. limit the amount of time you use the headset or headphones at high volume.
  • Avoid raising the volume to block out noisy surroundings.
  • Lower the volume if you can’t hear people speaking near you.

Console use and handlingConsole location

  • Do not use the console in a closed cabinet or other locations where heat may build up. Doing so may cause the console to overheat and may lead to fire, injury, or malfunction.
  • If the console becomes too hot, you will see a notification message on your screen. In this case, turn off the console and wait until it cools down. Continued use may lead to damage or malfunction. After the console cools down, move it to a well-ventilated location that is not subject to high temperatures before resuming use.
  • Do not expose the console, accessories, or battery to high temperatures, high humidity, or direct sunlight during operation, transportation, and storage.

Well-lit area

  • Use in a well-lit area and keep a safe distance from the TV screen.

Prolonged use

  • Avoid prolonged use of the console. Take a 15-minute break during each hour of play.
  • Avoid playing when you are tired or need sleep.
  • Stop using the console immediately if you begin to feel tired or if you experience discomfort or pain in your hands or arms while operating the wireless controller. If the condition persists, consult a doctor.
  • If you experience any of the following health problems, discontinue use of the console immediately. If symptoms persist, consult a doctor.
    • Dizziness, nausea, fatigue or symptoms similar to motion sickness ­
    • Discomfort or pain in a part of the body, such as eyes, ears, hands or arms

Liquid, dust, smoke and steam

  • Do not touch product during an electrical storm.
  • Do not use the product near water.
  • Do not allow liquid, small particles or other foreign objects to get into the product.
  • Do not expose product to dust, smoke or steam. Also, do not place the console in an area subject to excessive dust or cigarette smoke. Dust build-up or cigarette smoke residue on the internal components may cause the console to malfunction.

Use of the base

  • Use the included base to set up the console as directed.If you do not use the base and set up the console in ways other than directed, there is a risk of injury, damage, or malfunction. For instructions on attaching the base, see the Quick Start Guide.

Placing and handling 

  • Be careful when carrying the console. If you do not have a good grip, the console may drop causing potential damage or injury. Do not carry the console by the cover only. When attaching the base to the console, hold the console securely and not by the cover only.
  • Do not move the console or adjust its position when the power indicator is lit or blinking. Data may be lost or corrupted, or the console may be damaged.
  • Do not stand on or put objects on the console, and do not stack the console with other devices.
  • Do not place the console and connected accessories on the floor or in a place where they may cause someone to trip or stumble.
  • Do not touch the connectors of the console or accessories.

Power off

  • Do not turn off the console while data is being saved on or loaded from the SSD or USB drives.
  • Do not remove the AC power cord from the electricity supply until the power indicator has turned off. If you disconnect the AC power cord while the power indicator is lit or blinking, data may be lost or corrupted, or the console may be damaged.

Low-temperature burns

  • Do not allow bodily contact with the console or air from the console vents for an extended period of time while in use. Extended contact under these conditions may cause low-temperature burns.

Static shock

  • When using headsets or headphones in particularly dry air conditions, you may sometimes experience a small and quick (static) shock on your ears. This is a result of static electricity accumulated in the body, and is not a malfunction of your headset or headphones.

Safe use for children

  • Parents are encouraged to monitor children in online activities to ensure safe and responsible internet usage. Refer to for further details.

VentsDo not block any vents. To maintain good ventilation, follow the guidelines below:

  • Place the console at least 10 cm away from a wall surface.
  • Do not place on a carpet or rug with long fibres.
  • Do not place in a narrow or cramped space.
  • Do not cover with cloth.
  • Do not allow dust to build up on the vents.

Storage conditionsPlacing the console, AC power cord, battery or accessories during operation, transportation and storage in the following locations may cause fire, electrical shock, injury, damage, or malfunction.

  • An area exposed to smoke, steam or excessive dust.
  • An area subject to high humidity direct sunlight or any other area subject to high temperatures, such as near heating equipment or an area where heat may build up.
  • A surface that is unstable, tilted or subject to vibration.

Wireless controller useBuilt-in battery

  • Caution ­ using the built-in battery:
    • ­ The wireless controller contains a Lithium-Ion rechargeable battery. ­
    • Before using the wireless controller, read all instructions for handling and charging the battery and follow them carefully. ­
    • Take extra care when handling the battery. Misuse can cause fire and burns. ­
    • Never attempt to open, crush, heat or set fire to the battery. ­
    • Do not leave the battery charging for a prolonged period of time when the wireless controller is not in use. ­
    • Always dispose of used batteries in accordance with local laws or requirements.

Motion sensor

  • When using the motion sensor function of the wireless controller, be cautious of the following points. If the controller hits a person or object, it may cause accidental injury or damage. ­
    • Before using the motion sensor function, make sure you have enough space to move around. ­
    • Firmly grip the wireless controller to prevent it from slipping out of your grasp and causing damage or injury. ­
    • If using a wireless controller that is connected to the PS5 console with a USB cable, make sure there is enough space for the cable so that the cable will not hit a person or object.


  • Controllers intended for use with PlayStation®, PlayStation®2, and PlayStation®3 consoles, such as the analog controllers (DUALSHOCK® and DUALSHOCK®2) and the DUALSHOCK®3 wireless controller, are not compatible with the PS5 console. The DUALSHOCK®4 wireless controller is compatible with PlayStation®4 format software on the PS5 console, but not with PS5 format software on the PS5 console.

Light bar

  • Do not stare at the light bar on the controller when it is blinking. If you experience discomfort or pain anywhere in or on your body from light stimulation, discontinue use immediately.


  • Charge in an environment where the temperature range is between 10 °C and 30 °C. Charging may not be as effective when performed in other environments.
  • When the wireless controller is not used for an extended period of time, it is recommended that you fully charge it at least once a year in order to maintain battery functionality.

Limited lifespan

  • The battery has a limited lifespan. Battery duration will gradually decrease with repeated usage and age. Battery life also varies depending on the storage method, usage state, environment and other factors.

AC power cord use

  • To help ensure safe operation, regularly inspect the AC power cord. If damaged, stop use immediately and contact the appropriate PlayStation® customer service helpline which can be found within the guarantee section.
  • Do not use a power cord other than the included AC power cord. The AC power cord is designed specifically for use with this console only, and should not be used with other electrical devices.
  • Do not touch the plug of the AC power cord with wet hands.
  • Protect the AC power cord from being walked on or pinched particularly at plugs, expansion receptacles, and the point where the cord exits from the console.
  • Do not place heavy items on the cord.
  • Do not place the AC power cord near heating equipment and do not expose the cord to heat.
  • Do not connect the AC power cord to a voltage transformer or inverter. Connecting the AC power cord to a voltage transformer for overseas travel or an inverter for use in an automobile may cause heat to build up in the console and may cause burns or a malfunction.
  • Do not allow dust or foreign matter to build up around the AC IN connector. Before connecting or plugging in the AC power cord, check that there is no dust or foreign matter in or on the power plug or connecting end of the cord, the electricity supply or the AC IN connector on the console rear. If the plug or connector becomes dirty, wipe off with a dry cloth before connecting.
  • Unplug the AC power cord from the electricity supply before cleaning or moving the console, or when you do not intend to use the console for an extended period of time. When disconnecting, grasp the AC power cord by the plug and pull straight out of the electricity supply. Never pull by the cord and do not pull out at an angle.

Never disassemble or modify the console or accessoriesUse the console and accessories according to the instructions in the product documentation. No authorisation for the analysis or modification of the console or accessories, or the analysis and use of its circuit configurations, is provided. Unauthorised modification of the console or accessories will void your warranty. There are no user serviceable components inside the console.


  • An internet connection is required to connect to a network.
  • You are responsible for internet service fees. For details, refer to the information provided in your service contract or contact your internet service provider.
  • Use only an Ethernet cable compatible with 10BASE-T, 100BASE-TX or 1000BASE-T networks. Do not use a cord for a standard residential telephone line or cables of types other than those mentioned here. Using the wrong type of cord or cable can cause more electrical current than necessary to flow through the LAN port, which may lead to heat build-up, fire or malfunction.

Wireless networking feature

  • The frequencies used by the wireless networking feature of the console are the 2.4 GHz (WLAN, Bluetooth®)/5 GHz (WLAN) ranges. The 2.4 GHz range of radio waves is shared by various devices. The console has been designed to minimize the effect of other devices using the same range. However, in some cases, interference from other devices may reduce the connection speed, shorten the signal range, or cause the connection to be terminated unexpectedly.
  • Operation in the 5150-5350 MHz band is restricted to indoor use only.
  • When using the console scan function to select a wireless LAN access point, access points that are not intended for public use may be displayed. Only connect to an access point that you are authorised to use, or one that is available through a public wireless LAN or hotspot service.

Moisture condensationIf the console is brought directly from a cold location to a warm one, moisture may condense inside the console. Should this occur, the console may not operate properly. In this case, turn off and unplug the console until the moisture evaporates (this may take several hours). If the console still does not operate properly, contact the appropriate PlayStation® customer service helpline which can be found within the guarantee section.

CleaningFor safety reasons, before cleaning the console or connected accessories, disconnect the AC power cord from the electricity supply.

Exterior surfaces (plastic cover of console and wireless controller)

  • Wipe down with a soft, dry cloth.
  • To prevent the surface of your console or peripherals from changing colour and quality, follow the guidelines below. ­
    • Do not spray with or apply insecticides or volatile substances, including paint thinner, benzene, or alcohol. Do not wipe with chemically treated cloths. ­
    • Do not rest or store your controller or headset on top of your console.

Ports/connectorsDo not use ports/connectors on the console if they are dirty. They may not conduct electricity properly. When they are dirty, wipe them with a dry cloth.


Main Processor Single-chip custom processorCPU: x86-64-AMD Ryzen’u “Zenr, 8 cores/16 threads GPU: 10 TFLOPS, AMD RadeonTM RDNA-based graphics engine
Memory GDDR6 16 GB
Storage 825 GB Custom SSD’1
Inputfoutput*2 USB Type-A port (Hi-Speed USB)USB Type-A port (SuperSpeed USB 10Gbps) x2 USB Type-CF port (SuperSpeed USB 10Gbps)
Networking Ethernet (10BASE-T,100BASE-TX,1000BASE-T) IEEE 802.11 a/b/g/n/ac/axBluetooth; 5.1
AV output HEM,’ OUT port-;
Electrical rating 220-240 V -,1.60 A 50/60 Hz
Maximum rated power 340 W
External dimensions (excluding projecting parts) Approx. 390 x 92 x 260 mm (width x height x depth)
Mass Approx. 3.9 kg
Operating temperature S °C to 35 °C

*1 A portion of the SSD capacity is reserved for use in connection with console administration, maintenance and additional options. As a result, the availability of SSD capacity may vary.*2 Usability of all connected devices is not guaranteed.*3 Use the included HDMI cable.

Wireless controller

Input power rating 5 V 1,500 mA
Battery type Built-in lithium-ion battery
Battery voltage 3.65 V
Battery capacity 1,560 mAh
Operating temperature 5 °C to 35 °C
Mass Approx. 280 g


Thank you for buying this Product. We hope you enjoy using it.The term “Product” means (i) your PlayStation® console, and (ii) any official PlayStation® peripherals supplied in the box with your PlayStation® console, and (iii) any official PlayStation® peripherals sold separately which contain a warranty statement on the peripheral’s packaging or in its instruction manual.Please note: the system software pre-installed in the Product or subsequently provided via updates or upgrade releases is licensed to you, not sold, and is for use only as part of the Product. The terms of such system software licence are at Guarantee is given to you, the first user of the Product by Sony Interactive Entertainment Europe Limited (“SIEE”) of 10 Great Marlborough Street, London, W1F 7LP, United Kingdom. It is personal to you and cannot be used by anyone else. This Guarantee is in addition to your statutory consumer rights (under applicable law) and does not affect them in any way.Our Guarantee to you: SIEE guarantees that this Product is free from defects in materials and workmanship that result in Product failure during normal usage in accordance with the terms set out below and will, for a period of 1 (one) year from the date of original purchase (the “Guarantee Period”), repair or, at SIEE’s option, replace any component part of this Product, free of charge, where it is faulty due to defective materials or workmanship. Replacement will be with a new or, at SIEE’s option, refurbished component or console, which is guaranteed for the longer of 3 (three) months and the remainder of the original Guarantee Period. This Guarantee does not cover your data; any software or PlayStation® games whether or not packaged or included with the Product; any PlayStation® peripherals that are not manufactured by or for SIEE; or any PlayStation® accessories.


  1. If you need to claim under this Guarantee, please use your local Customer Service helpline or email address shown in this manual for return instructions.
  2. Where SIEE has put this Product on the market in Australia, New Zealand or Fiji, this Guarantee is valid in Australia, New Zealand and Fiji provided the original sales receipt or invoice or other proof of purchase indicating the date of purchase and retailer’s name, which has not been altered or defaced since the date of original purchase, is presented together with the Product within the Guarantee period.
  3. SIEE reserves the right to reject a claim under this Guarantee where: a. any Guarantee seal and the serial number on the Product has been damaged, altered, defaced or removed; and b. there is evidence that any attempt (successful or otherwise) has been made to open or remove the casing of the Product.
  4. Under this Guarantee, SIEE may elect at its option to repair or replace the Product or a component of the Product within 21 days of receiving the defective Product from you. All replaced Products and/or components shall become the property of SIEE.
  5. Repair or replacement may involve installation of the latest software or firmware updates for the Product.
  6. Products with Removable Hard Disk Drive (“HDD”)a. Products with a removable HDD must be returned with the original HDD when arranging for warranty service under this Guarantee.b. Repair or replacement of the Product will involve reformatting that HDD.c. You understand and agree that reformatting of the HDD will result in loss of your stored data, files and software. To avoid loss of any software, data or files which you wish to retain, before submitting the Product with the HDD for guarantee service you should, where possible, back these up and remove them from the HDD. Signing out of PlayStationTMNetwork on your PlayStation® console will help protect any information you consider confidential.
  7. Products with a Solid State Drive (“SSD”)a. Repair or replacement of the Product will involve reformatting that SSD.b. You understand and agree that reformatting of the SSD will result in loss of your stored data, files and software. To avoid loss of any software, data or files which you wish to retain, before submitting the Product for guarantee service you should, where possible, back these up and remove them from the SSD. Signing out of PlayStationTMNetwork on your PlayStation® console will help protect any information you consider confidential.
  8. To avoid damage to or loss or erasure of other removable data storage media, peripherals, accessories or non-original components, you must remove them before submitting the Product for Guarantee service.
  9. This Guarantee does not cover stored data, files or software. SIEE is not liable to you for any loss or corruption of your data, files or software in connection with your exercise of this Guarantee.
  10. You should back up your HDD regularly to prevent loss or alteration of data, files or software although some content cannot be backed up and must be reinstalled by the user.
  11. You may not claim under this Guarantee when the Product is damaged as a result of:a. commercial use, accident, negligence, abuse, or misuse (including, without limitation, failure to use this Product for its normal purpose and/or in accordance with instructions on proper use and maintenance, or installation or use in a manner inconsistent with applicable local technical or safety standards);b. use in conjunction with any unauthorised peripheral or component (including, without limitation, game enhancement devices, HDDs, adaptors and power supply devices);c. any adaptation or adjustment to, or alteration of, the Product carried out other than in accordance with instructions on proper use and maintenance of the Product;d. maintenance or repair or attempted maintenance or repair carried out other than by a SIEE-authorised service facility;e. use of unauthorised software, virus infection, fire, flood or other natural calamity; orf. operation or treatment of the Product inconsistent with normal personal or domestic use or operation outside the Product specifications.
  12. You may not claim under this Guarantee where you are in material breach of your system software licence (see
  13. To the extent permitted by applicable law, this Guarantee will be your sole and exclusive remedy in relation to defects in this Product and all other guarantees, warranties, terms and conditions, express or implied by statute or otherwise, in respect of this Product are excluded and neither SIEE nor any other Sony entity or its or their suppliers or authorised service facilities, will be liable for any special, incidental, indirect or consequential loss or damage including loss of data, howsoever arising.
  14. SIEE does not warrant or guarantee any third party products or services which may be offered in connection with the Product.

If this Product needs any repair which is not covered by this Guarantee, please call your local Customer Service helpline for advice. If your home country is not one of those listed, please contact your retailer.

Notice for Consumers in Australia and New Zealand:In Australia, this Product comes with statutory guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation of any other reasonably foreseeable loss or damage. You are also entitled to have the Product repaired or replaced if the Product fails to be of acceptable quality and the failure does not amount to a major failure.

In New Zealand, the New Zealand Consumer Guarantees Act 1993 provides certain statutory guarantees and other legal rights in relation to the quality and fitness for purpose. These statutory guarantees cannot be modified nor excluded by any contract, except in those circumstances contemplated by section 43(2) of the New Zealand Consumer Guarantees Act.

The above statutes will identify the party or parties against which you can exercise your statutory rights.

Our Guarantee is in addition to these statutory rights and does not affect them in any way.

Customer Service Helpline Contacts

Australia 1300 365 911 Calls charged at local rate[email protected]

Fiji[email protected]

New Zealand09 801 1235 National Rate[email protected]

Copyright and trademarks

“, “PlayStation”, , “PS5”, “DUALSHOCK” and “PlayStation Shapes Logo” are registered trademarks or trademarks of Sony Interactive Entertainment Inc.

“SONY” and “” are registered trademarks or trademarks of Sony Corporation.

AMD, Radeon and Ryzen are trademarks of Advanced Micro Devices, Inc.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Interactive Entertainment Inc. is under license. Other trademarks and trade names are those of their respective owners.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

USB-IF SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc. USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.

All other trademarks are the property of their respective owners.

Quick Start GuideLearn how to set up your PS5 console and how to use basic functions in the included Quick Start Guide.

User’s GuideFind out about everything your PS5 console can do. Learn how to configure settings and how to use each function. To see the User’s Guide, you’ll need an internet connection. From your PS5 console’s home screen, go to Settings > User’s Guide, Health and Safety, and Other Information > User’s Guide.

Customer Support WebsiteFind online support information such as step by step troubleshooting and frequently asked questions by visiting information contained in this manual is subject to change without notice.The commercial use or rental of this product is prohibited.


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© 2020 Sony Interactive Entertainment Inc. Printed in China


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