Star Micronics Warranty Information

STAR MICRONICS WARRANTYEXTEND-A-STAR®ADDED COST-EFFICIENT PROTECTION FOR PRINTER MAINTENANCEStar Micronics’ EXTEND-A-STAR® Service Agreement allows customers to extend the maintenance program beyond the limited warranty, at a low cost per printer.

Customers may simply register their printers online with the printers’ serial number. The service agreement must be purchased within 30 days of purchase. The registered serial number is all the customer needs to call a technical support specialist to notify Star of the impending return.

Realizing the critical role the POS printer has for Star’s customers, repairs will be made on insured printers within 72 business hours of the printer being received by Star Micronics.

EXTEND—A—STAR® Highlights

• Bumper to Bumper Warranty
• Simple Online Product Registration
• Prompt and Reliable Repair turnovers from Star’s Authorized Service Center 172 hours estimated time of repair)
• Available in U.S., Canada, and Mexico [excluding Hawaii, Puerto Rico, U.S. Virgin Islands, and Alaska)
• 2-year Agreement available for Portable Printers only
• 3 Agreement available for purchase on the VFP-10, HSP7000, SP500, SP700, TSP100, TSP650, TSP70011, TSP80011, TSP1000 and Kiosk Printers
• Service Specialists available Monday-Friday from 9 am-5 pm IESTI
• Must be Purchased within 30 days of Product Purchase

www.starmieronics.com800-782-7636 ext. 996326/150 Copyright 2015 Star Micronics America, Inc. Prices and terms are subject to change without notice. Extend-A-Star* is a registered trademark of Star Micronics America, Inc.Manufacturers’ warranties may not apply in all cases, depending on factors such as the use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.

Star Micronics Warranty Information – Star Micronics Warranty Information –