AC1200 MU-MIMO Dual Band Gigabit WiFi Router AC10/AC10U User Manual

AC1200 MU-MIMO Dual Band Gigabit WiFi Router AC10/AC10U

Packing List

  1. WiFi Router * 1
  2. Power Adapter * 1
  3. Ethernet Cable * 1
  4. Quick Installation Guide * 1

If any item is missing, or damaged, please keep the original package and contact the local reseller or distributor immediately.

Scan to download the Tenda WiFi App or get it on Google Play or App Store.

If you want to replace your original router connected to the internet with a PPPoE user name and password, start from Step 1. Otherwise, start from Step 2.

Step 1: Migrate your PPPoE user name and password from your original router

  1. Power on your original and new routers.
  2. Connect the WAN port of the original router to port 1, 2 or 3 of the new router using an Ethernet cable.
  3. When the LAN and WAN indicators of the new router get solid on for 3 seconds after fast blinking, your PPPoE user name and password are migrated successfully.
  4. Remove the original router.

Step 2: Connect the new router

1. Connect devices Connect to the internet

Use either of the following methods to connect your router to the internet based on your connection type.With a modemWithout a modem

2. Connect devices

Wireless connectionConnect your wireless devices to the WiFi network of the router using the WiFi name (SSID) and password on the label at the bottom of the router.Wired connectionConnect your wired devices to port 1, 2 or 3 of the router using Ethernet cables.

Step 3: Set up the router

  1. Start a web browser on the device connected to the router.Enter tendawifi.com or 192.168.0.1 in the address bar, and press Enter.
  2. Click Start.
  3. If you imported ISP user name and password, click Next. If you did not, choose your connection type, set the related parameters, and click Next.
  4. Set your WiFi name (SSID), WiFi password, and login password.Then click Next.Connected. Use the WiFi name and the WiFi password you set to connect your wireless devices to the router. Now, you can access the internet through your wireless and wired devices.

LED indicators

LED Indicator: Status: Description

SYS:Solid on: *The router is starting. **The system is faulty after startup.Slow blinking: The system is working properly.Fast blinking twice (AC10U only): A portable USB device is connected to the USB port.Fast blinking (AC10U only): Data is transmitting over the USB port.WAN:Solid on: The WAN port is connected properly.Fast blinking: Data is transmitting over the WAN port.Off: The WAN port is disconnected or connected improperly.LAN:Solid on: Port 1, 2 or 3 is connected properly.Blinking twice: A new device is connected to port 1, 2 or 3.Off: None of ports 1, 2 and 3 is connected or connected properly.WiFi:Solid on: At least the 2.4 GHz or 5 GHz WiFi network is enabled.Fast blinking: Data is transmitting wirelessly.Slow Blinking: The router is performing WPS negotiation.Off: The wireless function is disabled.

Port / Button: DescriptionWIFI: Used to enable/disable the WiFi of the router.RST/WPS: Used to start the WPS negotiation process of the router, or to reset the router.* WPS: Press the button of the router, and enable the WPS function of another device within 2 minutes to establish a WPS connection.** Reset: Hold the button down for about 8 seconds. Reset succeeds when all LED indicators blink once.3: By default, it is a LAN port the same as port 1/2. But after the IPTV function of the router is enabled, it functions only as an IPTV port used to connect with a set-top box.1/2: They are LAN ports used to connect to devices such as computers or switchesWAN: Used to connect this router to the internet.POWER: Used to connect with the power adapter included in the package.USB (AC10U only): Used to connect with a portable USB device.

FAQ

Q1: If I cannot log in to the web UI of the router, what should I do?A1: Try the following solutions and log in again:If entering the IP address 192.168.0.1 does not work, you can try tendawifi.com. Ensure that your device is connected to the router’s WiFi network or port 1, 2 or 3 properly. For detailed connection instructions, refer to Step 2. Clear the cache of your web browser or replace the web browser. You are recommended to use a Google Chrome, Firefox, or Internet Explorer 8 (or later) browser. Replace your computer or wireless device. Hold down the RST/WPS button for about 8 seconds. Reset succeeds when all LED indicators blink once. Then you can try logging again.Q2: If I cannot access the internet after the configuration, what should I do?A2: Try the following solutions:

  • Ensure that the Ethernet cable connected to the WAN port of the router has connected to the internet.
  • Refer to the following table to check whether your connection type and login parameters are correct.Connection type: Information provided by your ISPPPPoE: ISP user name and ISP passwordDynamic IP address: NoneStatic IP address: IP Address, subnet mask, gateway, DNS server and other parameters
  • If your wireless devices cannot access the internet, ensure that you connect to the router’s SSID. You can also change your WiFi name and password on the web UI of the router. If WiFi name or password is changed, connect to the WiFi network using the new name or password.
  • If your wired device cannot access the internet, ensure that the wired device is connected to port 1, 2 or 3 properly.
  • If the problem still persists, consult your ISP.

Q3: Why cannot my phone find the 5 GHz signal?A3: Only devices supporting 5 GHz signal can find and connect to the 5 GHz network.

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Operations in the 5.15-5.25 GHz band are restricted to indoor use only.This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.The mains plug is used as disconnect device, the disconnect device shall remain readily operable.NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.Declaration of ConformityHereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment type AC10 is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available at the following internet address: http://www.tendacn.com/en/service/download-cata-101.htmlHereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment type AC10U is in compliance with Directive 2014/53/EU.The full text of the EU declaration of conformity is available at the following internet address: http://www.tendacn.com/en/service/download-cata-101.htmlOperate Frequency:2.4 GHz: EU/2400-2483.5 MHz (CH1-CH13)5 GHz: EU/5150-5250 MHz (CH36-CH48)EIRP Power (Max.):2.4 GHz: 19.95 dBm5 GHz: 22.9 dBmSoftware Version: V15.03.06

RECYCLING:This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.User has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment.

Technical Support

Shenzhen Tenda Technology Co., Ltd.6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052USA hotline: 1-800-570-5892Toll Free: Daily 9am to 6pm ESTCanada hotline: 1-888-998-8966Toll Free: Mon – Fri 9 am – 6 pm PSTWebsite: http://www.tendaus.comEmail: [email protected]Hong Kong Hotline: 00852-81931998Website: http://www.tendacn.comE-mail: [email protected]

AC1200 MU-MIMO Dual Band Gigabit WiFi Router AC10/AC10U User Manual – AC1200 MU-MIMO Dual Band Gigabit WiFi Router AC10/AC10U User Manual –

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