uni SD Reader Troubleshooting Instructions
SD Reader Troubleshooting
1. Can’t Read My Cards:
a. Check if the otg setting is enabled.b. Check if the sd card is healthy, or try a different SD card.c. Check if the card file format is FAT32/EXFAT instead of NTFS.d. Try another phone or laptop.e. If you’re using an iPad Pro 2018, check if the pic is camera RAW format (e.g.*.CR2 for Canon / *.NEF for Nikon) and saved in a folder exact same as the original camera folder.
2. Failed to Transfer Large Files:
a. Try to format the SD/Micro SD cards to the right format for your devices. (*Back up your files first)b. Recommend using MS-DOS(FAT) for 32GB or smaller cards, and EXFAT for 64GB cards
3. My Card Got Stuck/ Slot is Too Tight:
a. Please make sure to insert the card correctly.b. Use a tweezer to remove it first, then try to insert this card to another standard card slot, see if it gets stuck.d. If not suck, the spring-loaded mechanism must be fails, please contact us via for a free replacement.
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