Viotek Gaming Monitor User Manual

Viotek Gaming Monitor User Manual

Section 1: Safety Precautions

Read and observe the following warnings and information below.

1. Before cleaning, always unplug your monitor. It is recommended that you use dry cloth or light y damp cloth to clean your monitor. Dry cloth is, however, the safest. If using damp cloth, wait for your monitor to completely dry before plugging it in again.
2. Do not use alcohol or ammonia-based cleaner and/or liquids to clean your monitor.
3. This monitor features ventilation openings on the back of the unit. Avoid blocking these openings to prevent the monitor from overheating.
4. Avoid placing this monitor near any heat sources e.g: portable heaters or heating vents, as this may cause damage to your monitor.
5. Do not spray cleaner and or any kind of liquid directly onto the monitor’s screen or any part of the monitor.
6. Do not insert anything into any part of the monitor especially the ventilation openings.
7. Always make sure your monitor is placed on a secure, level surface to prevent it from falling and sustaining damage.
8. Unplug your monitor during any extended periods of non-use.
9. Do not place heavy items on the monitor or monitor cables.
10. Do not attempt to disassemble or remove parts from the monitor. Any disassembly or modification etc. not performed by an authorized technician can result in damage to the monitor and/or possible exposure to high voltage electricity which may lead to serious injury or death.

Section 2: Box Contents

Monitor x 1Stand Stem x 1Stand Base x 1 (with Attached Bracket)Cable Clip x 1Decorative Cover x 2NO. 1 Screws x 6NO. 2 Screws x 4 (for Wall Mounting)Power Cable x 1 (AC 100-240V, 50/60Hz)Screwdriver x 1DP Cable x 1User Manual x 1

• The NO.1 screws come in two types, 8mm and 14mm. Extra screws of each type may be included.

Section 3: Product Overview

3.1 – Monitor Buttons 

1. M Menu Button: Press to display the OSD menu or enter sub-menus.
2. Down Button: Press to move down in the menus.
3. Up Button: Press to move up in the menus.
4. E Exit Button: Press to exit.
5. Power Button: Press to turn the monitor on/off.
6. LED Indicator: Changes colors to indicate status. Refer to Section 8.

The E button can also be used to switch between “Limit” and “Full” color gamuts when a compatible graphics card and either HDMI or DP connections are in use.

3.2 – Monitor Ports

7. Audio Output: Insert the audio cable for output of audio signals.8. DP Connector: Insert one end of the DP cable into the computer’s DP output and connect the other end to the monitor’s DP port.9. HDMI Connectors: Insert one end of the HDMI cable into the computer’s HDMI output and connect the other end to the monitor’s HDMI port.10. Power Connector: Insert the power cable to supply power to the monitor.

Section 4: Stand Installation

Note: Keep the foam underneath the monitor before attaching the stand.

1. Open the package, take out the product with foam still attached, and gently place it on a desktop or table.
2. Take out the two main parts of the stand, the pad and the cable clip from the package.Next, use the included screwdriver and two NO.1 screws (14mm) to fasten the cable clip and base to the stem. Install the pad at the bottom of the base.
3.  Remove the foam covering on back of mornitor, and use NO.1 screws (8mm) x 2 to fasten the stem onto monitor, then cover the decorative covers on it to complete installation.

Note: To avoid damage, do not touch the screen when moving the monitor.

Section 5: Mount Installation

Note: This monitor ONLY includes screws which may be used when attaching the monitor to a mount. No mount or mounting accessory is included.

1. Open the package, take out the product with foam still attached, and gently place it on a desktop or table. Remove the extra parts and the foam covering the monitor. If the monitor was already attached to the stand, remove the stand.
2. Follow the directions received with your mount, stand, or accessory and install the monitor on the wall or fixture as desired. Remember to use the included NO. 2 screws when attaching anything to the back of the monitor.

Note: Use the NO. 2 screws provided for secure installation.

Section 6: Connectivity Options

6.1 – Connecting the Power Cable:Connect the included power cable to the power connector, and then plug the other end into an wall outlet.

6.2 – HDMI Connectivity:In order for the monitor to receive HDMI signals from the computer, use an HDMI cable to connect the monitor to the computer.

6.3 – DP Connectivity In order for the monitor to receive DP signals from the computer, use the DP cable to connect the monitor to the computer.

6.4 – Connecting Your EarphonesPlug in your earphones to receive audio signals from your monitor. If your earphones are connected to the monitor and audio devices are connected to your computer at the same time, the audio devices will not produce sound. Earphones and other audio devices not included.

Listening to loud audio for prolonged periods of time may permanently damage your hearing.

Section 7: Basic Operation

1. Insert one end of the DP cable into your PC’s graphics card. Other connection types may be used. Additional cables not included.For optimal refresh rate (or “performance”), it is recommended to use a DP (display port) or HDMI cable with the monitor’s corresponding connector.
2. Connect the other end of the cable to the corresponding connector on your monitor.
3. Connect the power cable to your monitor then connect the other end to your power source. It is recommended that you use a surge protector with adequate voltage if a wall outlet cannot be reached directly.
4. Locate the power button on the monitor and press it to turn the monitor on.

FreeSyncThe feature itself is off by default. In order to use this feature, please note you must have hardware with FreeSync capability, a DP or HDMI cable, and the latest graphic drivers. To use this feature, connect your computer and monitor with a DP or HDMI cable. After connecting, you may receive a prompt to enable the feature on your computer. If you do not receive the prompt, you may need to enable the function in your graphics card menu. See your graphics card manufacturer’s documentation for instructions on how to turn on and/or enable FreeSync.

Section 8: Indicator Light

Solid blue light indicates power is on and the monitor is operating normally. Flashing blue light indicates no video source has been detected. Red light indicates that no horizontal or vertical signal has been detected or voltage is low. Please ensure your computer is on and all video cables are fully inserted and/or connected.

Section 9: OSD

The On-Screen Display (OSD) Menu may be used to adjust your monitor’s settings and appears on screen after turning on the monitor and pressing the M button.

Note: When using the monitor for the first time, settings will automatically adjust to optimal settings according to your computer’s configuration and parts etc.

1. Press any one of the buttons (M,  , , E, ) to activate the navigator screen.
2. Press M to enter the OSD screen.
3. Press or to browse functions.– Highlight the desired function and then press M to enter the sub-menu.– Press or to browse sub-menus then press M to highlight the desired function.– Press or to highlight an option and then press M to confirm the settings and exit the current screen.
4. Press E to exit the current screen.

9.1 – OSD Menu Functions 

Main Menu	Sub-Menu	Options	Description
Input Source	DP	NONE	Switch to DP signal input
HDMI-1 2.0 HDMI-2 1.4 HDMI-3 1.4	NONE	Switch to HDMI signal input
Brightness/ Contrast	Brightness	0~100	Adjust display brightness
Brightness	0~100	Adjust display blacklevel
Contrast	0~100	Adjust display contrast
DCR	Off	Turn on DCR function
On	Turn off DCR function
Color Setting	Gamma	Gamma 2.0	Set Gamma add-in
Gamma 2.2
Gamma 2.4
Picture Mode	Standard, Text, Movie, Game, FPS, RTS	Set visual mode according to activity
Color Temperature	Warm, Cool, User	Select color temperature
USER	Red, Green, Blue	Customize RGB components
Low Blue Light	0~100	Set blue light filtering level
Hue/Saturation	Hue, Saturation	Adjust hue and saturation levels
Picture Quality Setting	Bypass	On, Off	Turn the bypass function on/off
Sharpness	0~100	Adjust display sharpness
Response Time	Off, High, Middle, Low	Adjust response time
Noise Reduction	Off, High, Middle, Low	Reduce the interference of image noise caused by signal source interference
Super Resolution	Off, High, Middle, Low	When the resolution of the display screen is low, this function can be turned on to enhance the image resolution
Dynamic Luminous Control	On, Off	Compensate for gray scale display screen and strengthen the expression of gray scale
FreeSync	On, Off	Turn the FreeSync function on/off
Display	Aspect Ratio	Wide Screen, 4:3, Auto	Select on-screen aspect ratio
DP Version	DP 1.1, DP 1.2	Select DP version
LedMode	Normal, Flicker, Off	Select led display mode
Audio	Mute	On, Off	Turn mute mode on/off
Volume	0-100	Adjust audio volume
Audio Source	Auto Source, DP, HDMI-1, HDMI-2, HDMI-3	Select audio signal input via HDMI or DP
Multi Window	Multi-Window	Off, PIP Mode, PBP 2Win	Select PIP/PBP modes according to the number of input signals etc.
Sub Win2 Input	DP, HDMI-1, HDMI-2, HDMI-3	Select according to input signal for PIP/ PBP mode
PIP Size	Small, Medium, Large	Adjust the PIP/PBP display window size
PIP Postion	Top Right, Top Left, Bottom Right, Bottom Left	Adjust the PIP/PBP window position
Swap	NONE	Swap the PIP/PBP signal sources
Other	Language	English, 简 体中文， 한국어，Español	Set OSD language
OSD H-Position	0-100	Adjust the OSD’s horizontal position
OSD V-Position	0-100	Adjust the OSD’s vertical position
OSD Transparency	0-100	Adjust OSD’s overall transparency
OSD Time Out	5-100	Set how long the OSD remains open after non-use
OSD Rotation	Normal, 90, 180, 270	When the user flips the display, this function can also flip the OSD to achieve the best display angle
Reset	Reset monitor configurations

Section 10: LED Effects and Gameplus

1. Press any one of the buttons (M, , , E, ) to activate the navigation window.
2. Press to switch LED display modes, or turn off the LED effects. Normal
3. Press to switch Gameplus modes. According to the needs of your game, choose the corresponding game icon. These game icons are primarily designed to optimize your aim during shooting games, though they can be used for other scenarios.

Section 11: Troubleshooting

11.1 – General Problems 

The screen is blank

• Press the power button to turn the monitor on.
• Confirm the brightness and contrast settings are set normally.
• Check if the indicator light is flashing. If so, there is no signal from your video source.
• If your source is a notebook or laptop, make sure it’s powered on and set to mirror or extension mode.

The image is out of focus 

• Make sure the video cable is inserted properly at both ends.

The screen is flashing

• Try an alternative power source. Insufficient power can cause this issue.
• Make sure devices such as non-shielded speakers, fluorescent lighting, AC transformers,table fans etc. are a safe distance away from your screen to avoid magnetic disturbances.

The color bleeds or visual effects appear unusual.

• If your screen is all red or blue, or any colors disappear, check to see that the cable is properly inserted. A loose connection can cause a bad signal.
• Try connecting to another video source for comparison.The screen appears to be scrolling, rolling, or moving unusually.
• Check that your source frequency is within 55-76Hz.
• Reconnect and ensure your video cable is secure.

The monitor needs cleaning

• Make sure the monitor has been powered off before cleaning.
• Always use soft, non-abrasive cloth when cleaning.
• Use dry, non-abrasive cloth to gently remove debris or dust.
• If necessary, lightly dampen a non-abrasive cloth with water and gently clean the surface.
• Never use alcohol or ammonia-based cleaning solutions.
• Never spray liquid directly onto any part of the monitor.

The indicator light does not work

• Check if the power is on.
• Make sure the power cable is properly connected to the monitor and power source

Cannot plug and play.

• Check PC requirements to make sure it is compatible with the monitor.
• Check graphics card requirements to make sure it is compatible with the monitor.

Dim image

• Adjust the brightness and contrast ratio.

Image jitter/moire pattern

• Nearby electric equipment may be interfering with the monitor.

Light indicator is on or flashing, but there is no image displayed on screen

• Check if the monitor power is on.
• Check if the graphics card is installed properly.
• Make sure the power cable is properly connected to the monitor and power source.

Image position is not centered/the size is not right

• Please adjust Clock or Auto settings.

Color difference (colors are not optimized)

• Adjust RGB color settings or reset color temperature.

11.2 – PIP (Picture in Picture) Input Information

Mode	Home Screen Input Source	Picture in Picture Additional Input Source	Interchange Window	Picture Mode
DP	HDMI
Mode 1	DP	X	O	O	O
Mode 2	HDMI	O	X	O	O

Note: ”O” means this feature is supported while “X” means it is not supported.

11.3 – PBP (Picture by Picture) Resolution Information

While using this feature and in order to obtain an optimal viewing experience, it is recommended to set both panels to the same resolution.At this resolution, tearing and visual deformation should be minimized.

Section 12: Information

12.1 – Specifications 

Item	Detail
Model Number	GFT27DB
Screen Size’	27’
Viewing Angle	170° (H)/160° (V)
Aspect Ratio	16:9
Resolution	2560x1440p
Typical Brightness	220 cd/m2
Default Color Temperature	6500
Contrast Ratio	1000:1
Dot Pitch	0.2331×0.2331mm
Response Time	3MS (standard), 1MS (OverDrive enabled）
Refresh Rate	144Hz
Ports	HDMIx3, DPx1, Audiox1
Power DC Output	12V, Min 4A
Power Consumption	Typical: 32W, Max: 55W, Standby: ≤ 0.5W
OSD Language	English，简体中文，한국어，Español
Usage Temp.	32°F~104°F (Operating), -4°F~ 140°F (Storage), 10-85% RH (Non-Condensing)
Dimension (With Stand)	24.3×7.9×17.5in (617.7×200.4×445.5mm)
Weight	9.7lbs (Net) /13.1lbs (Gross)

12.2 – Resolution Compatibility for DP

System Requirements below are the minimum system requirements for your GFT27DB monitor. The requirements are recommended in order to properly use all of the monitor’s features and ensure high-quality picture.

Minimum RequirementsOperating System: Windows® 7 / Windows® 8 / Windows® 10 64-bit (latest service pack) or higher, Processor (CPU): Intel® Core™ i5 or AMD Phenom™ II X3 or higher, Graphics Card: NVIDIA® GeForce® GTX 950 or AMD Radeon™ R9 380 or higher, Memory: 6 GB RAM

All trademarks and registered trade names are the property of their respective owners.

Section 13: 1 Year Limited Hardware Warranty

Your VIOTEK® GFT27DB Monitor (”Product”) includes a One Year Limited Hardware Warranty (“Warranty”). The Warranty covers product defects in materials and workmanship under normal use. This Warranty is limited to residents of the United States and Canada only and is available only to original purchasers. This Warranty gives you specific legal rights and you may also have other rights which vary from state to state.This Warranty starts on the date of your purchase and lasts for one year (the “Warranty Period”). The Warranty Period is not extended if the Product is repaired or replaced. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.Warranty services are provided by Warranty Pro (“WP”). If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, WP will: (1) repair the hardware defect by using new or refurbished parts that are equivalent to new in performance and reliability; or (2) exchange the Product with a product that is new or refurbished which is substantially equivalent to the original product. This Warranty is for one replacement only of like-items and does not cover items out of production if the product is no longer made or stocked. This Warranty is not assignable or transferable.The original purchaser may call WP’s toll-free number at 1-855-229-9472 for service requests. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes WP’s property. This warranty only covers technical hardware defectiveness during the warranty period and under normal use conditions. WP does not warrant uninterrupted or error-free operation of this Product.This Warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control.Important: Do not disassemble the Product. Disassembling the Product will void this Warranty. Only WP or a party expressly authorized by WP should perform service on this Product.DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT ORINDIRECT.SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OFINCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

DECLARATION OF CONFORMITYThis device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC RELATED INFORMATION:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.