VIVOTEK Game Monitor User Manual
Safety Precautions
Read and observe the following warnings and information below.
- Before cleaning, always unplug your monitor. It is recommended that you use dry cloth or lightly damp cloth to clean your monitor. Dry cloth is, however, the safest. If using damp cloth, wait for your monitor to completely dry before plugging it in again.
- Do not use alcohol or ammonia-based cleaner and/or liquids to clean your monitor.
- This monitor features ventilation openings on the back of the unit. Avoid blocking these openings to prevent the monitor from overheating.
- Avoid placing this monitor near any heat sources, e.g., portable heaters or heating vents, as this may cause damage to your monitor.
- Do not spray cleaner and or any kind of liquid directly onto the monitor’s screen or any part of the monitor.
- Do not insert anything into any part of the monitor especially the ventilation openings.
- Always make sure your monitor is placed on a secure, level surface to prevent it from falling and sustaining damage.
- Unplug your monitor during any extended periods of non-use.
- Do not place heavy items on the monitor or monitor cables.
- Do not attempt to disassemble or remove parts from the monitor. Any disassembly or modification etc. not performed by an authorized technician can result in damage to the monitor and/or possible exposure to high voltage electricity which may lead to serious injury or death.
VIOTEK® shall not be held responsible for injury or damage of products or persons due to failure to adhere to the aforementioned precautions or any others noted hereafter.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Box Contents
Monitor x 1
Stand Base x 1
DP Cable x 1
Screw x 1
Stand Stem x 1
Power Cable x 1 (AC 100-240V, 50/60Hz)
User Manual x 1
Product Overview
- M Menu Button: Press to display the OSD menu or enter sub-menus.
Left Button: Press to move left in the menus / adjust value.- Right Button: Press to move right in the menus / adjust value.
- Exit Button: Return to previous menu / auto adjust.
- Power Button: Press to turn the monitor on/off.
Left Button: Press to move left in the menus / adjust value.
Right Button: Press to move right in the menus / adjust value.
Exit Button: Return to previous menu / auto adjust.
Power Button: Press to turn the monitor on/off. Monitor Ports
- Power Connector: Insert the power cable to supply power to the monitor.
- Audio Output: Insert the audio cable for output of audio signals.
- DP Connector: Insert one end of the DP cable into the computer’s DP outputm and connect the other end to the monitor’s DP port.
- HDMI Connectors: Insert one end of the HDMI cable into the computer’sHDMI output and connect the other end to the monitor’s HDMI port.
Stand Installation
Keep the foam underneath the monitor before attaching the stand.
- Open the package and take out the monitor with foam still attached. Gently place it face-down on a desktop or table.
- Take out the stem and base. Use the included screwdriver and one screw to fasten base to the stem.Screw x 1
- Remove the foam covering the back of the monitor. Locate the two top slots of them opening on the back of monitor. Insert the mounting plate into the two top slots. Continue to press in until it clicks into place to make sure the stand is installed in place.
- Place the monitor on your desktop or table after completing the installation and carefully adjust the monitor’s height, angle and/or orientation as desired.Orientation adjust 90° * (Base must be raised to complete 90° rotation.)Height adjust 4.72 in. (120 mm)
Pivot adjust 20°Tilt adjust +5° / -15°
- With the stand fully assembled and attached to the monitor, remove the remaining foam on monitor and carefully stand the monitor up on a flat, level desktop or table. Press the button to remove the monitor from the bracket if mounting. ButtonMake sure the monitor is laid on a flat surface before removing the stand.
Screw x 1
Orientation adjust 90° * (Base must be raised to complete 90° rotation.)
Height adjust 4.72 in. (120 mm)
Pivot adjust 20°
Tilt adjust +5° / -15°
Mount Installation
- Open the package and take out the product with foam still attached. Gently place it on a desktop or table. Remove the extra parts and the foam covering the monitor. If the monitor is already attached to the stand, remove the stand.
- Tighten four screws (not included) onto the mounting holes on back of monitor.4x Screws (not included)
- Install the monitor on the wall, mount, or fixture as desired. Mount (not included)
.4x Screws (not included)
Basic Operation
- Insert one end of the DP cable (included) into your PC’s graphics card. An HDMI cable (not included) may also be used.
- Connect the other end of the cable to the corresponding port on your monitor. DP Port
- Connect the power cable to your monitor, then connect the other end to your power source. It is recommended that you use a surge protector with adequate voltage if a wall outlet cannot be reached directly.
- Locate the power button on the monitor and press and hold it for ~6s to turn the monitor on.
If you cannot locate the power button, please refer to Section 3.1.
AMD FreeSyncThe feature itself is off by default. In order to use this feature, please note you must have hardware with FreeSync capability, a DP cable, and the latest graphic drivers. To use this feature, connect your computer and monitor with a DP cable. After connecting, you may receive a prompt to enable the feature on your computer. If you do not receive the prompt, you may need to enable the function in your graphics card menu. See your graphics card manufacturer’s documentation for instructions on how to turn on and/or enable FreeSync.
Indicator Light
Solid blue light indicates power is on and the monitor is operating normally. Flashing blue light indicates no video source, no horizontal or vertical signal has been detected or voltage is low. Please ensure your computer is on and all video cables are fully inserted and/or connected.
OSD
The On-Screen Display (OSD) Menu may be used to adjust your monitor’s settings and appears on screen after turning on the monitor and pressing the M button on back of the monitor.
When using the monitor for the first time, settings will automatically adjust to optimal settings according to your computer’s standard configuration settings.
- Press the M button to enter the OSD screen.
- Press or button to browse functions.
- Highlight the functions you want to set and press M to enter the sub-menu.
- Press or to browse sub-menus and press M to highlight the desired function.
- Press or to highlight an option.Press M to confirm the settings and exit the current screen.
- Press E to exit the current screen.
or
button to browse functions.
| Main Menu | Sub-Menu | Options | Description |
|
Picture |
Brightness | 0~100 | Adjust display brightness |
| Contrast | 0~100 | Adjust display contrast | |
|
DCR |
On | Turn on DCR function | |
| Off | Turn off DCR function | ||
|
ECO |
Standard, Photo Movie, Game,
FPS, RTS |
Set visual display mode |
|
|
Color |
Color temperature | Normal, Warm, Cool, User | Set the display color temp. based on your preference |
| Red | 0~50 |
Customize RGB components |
|
| Green | 0~50 | ||
| Blue | 0~50 | ||
|
OSD Setting |
Language |
English, 简体中文, 한국어, Español, Русский, 日本語,
Français |
Set OSD language |
| OSD
H-Postion |
0-100 | Adjust the OSD horizontal
position |
|
| OSD
V-Postion |
0-100 | Adjust the OSD vertical position | |
| OSD
Transparency |
0-100 | Set the OSD overall transparency | |
| OSD Time Out | 0~60 | Set how long the OSD remains open after non-use | |
|
Setup |
Input Source |
Auto Source, DP1, HDMI1, HDMI2, HDMI3 |
Display and/or change the input signal |
|
Audio Source |
HDMI1 HDMI2 HDMI3 DP | Choose the audio source from different sources when multi- window is in use | |
| Reset | N/A | Reset monitor configurations | |
| Wide Screen, 4:3,
1:1, Auto |
Set aspect ratio | ||
|
Low blue light |
Off, Low,
Medium, MaxHigh |
Set blue light filtering level |
|
| Response
Time |
On, Off | Turn on or off response time | |
| FreeSync | On, Off | Turn the FreeSync/G-sync function on/off | |
| LED Mode | On, Off | Turn on or off LED mode | |
| Off, PIP Mode, PBP 2Win, PBP
3Win |
Select the corresponding combination of PIP/PBP according to the number of input
signal channel. |
||
| Sub Win2
Input |
DP, HDMI1,
HDMI2, HDMI3 |
Select Sub Win2 for PIP/PBP
video source |
|
| Sub Win3
Input |
DP, HDMI1,
HDMI2, HDMI3 |
Select Sub Win3 for PIP/PBP
video source |
|
| PIP Size | Small, Medium,
Large |
Adjust the PIP/PBP display
window size |
|
|
PIP Position |
Top Right, Top Left, Bottom Right, Bottom
Left |
Adjust the PIP/PBP window position |
|
| Swap | N/A | Swap the PIP/PBP signal sources |
ECO Modes and Gameplus
- Press button to switch ECO modes. These modes (Standard, Text, Movie, Game, FPS, and RTS) can be used to optimize settings according to your activity. Standard mode is suitable for most activities.
- Press button to switch signals input source. Auto Source
- Press button to switch Gameplus modes. Choose the crosshair icon best suited for your game. These game icons are primarily designed to optimize your aim during shooting games, though they can be used for other purposes.
Troubleshooting
The screen is blank
- Press the power button to turn on the monitor
- Confirm the brightness and contrast settings are set normally.
- Check if the indicator light is flashing. If so, this indicates there is no signal from your video source.
- If your source is a notebook or laptop, be sure that its settings are in mirror orextension mode and the device itself is powered on.
The image is out of focus
- Ensure the video cable is inserted properly at both ends.
The screen is flashing
- Try an alternative power source. If the current one is insufficient, it may be causing this issue.
- Ensure devices such as non-shielded speakers, fluorescent lighting, AC transformers, table fans, etc., are a safe distance away from your screen to avoid magnetic disturbances.
The color bleeds or visual effects appear unusual
- .If your screen is all red or blue, or any colors disappear, check to see that the cable is properly inserted. A loose connection can cause a bad signal.
- Try connecting to another video source for comparison.
The screen appears to be scrolling, rolling, or moving unusually.
- Check that your source frequency is within 60Hz.
- Reconnect and ensure your video cable is secure.
The monitor needs cleaning
- Make sure the monitor has been powered off before cleaning.
- Always use soft, non-abrasive cloth when cleaning.
- Use dry, non-abrasive cloth to gently remove debris or dust.
- If necessary, lightly dampen a non-abrasive cloth with water and gently clean the surface.
- Never use alcohol or ammonia-based cleaning solutions.
- Never spray liquid directly onto any part of the monitor.
The indicator light does not work
- Check that the power is on.
- Check that the power line connected with power.
Cannot plug and play.
- Ensure the monitor is compatible with PC.
- Ensure the graphics card is compatible with the monitor.
- Check that the pins in the interface are not curved.
Dim image
- Adjust the brightness and contrast ratio.
Image jitter/moire pattern
- Nearby electric equipment may interfere with the monitor.
Light indicator is on or flashing, but there is no image displayed on screen
- Check that the monitor power is on.
- Check that the graphics card is installed properly.
- Check that the signal line connects securely with the monitor.
- Check that the pins in the interface are not curved.
Color shortage (red, green, or blue)
- Check cable connectors for curved or damaged pins. Replace cables if needed.
Image position is not centered/the size is not right
- Please adjust Clock or Auto setting.
Color difference (colors are not optimized)
- Adjust RGB color or reset color temperature.
Specifications
| Item | Detail |
| Model Number | GNV30CBXA |
| Screen Size | 29.5’’ |
| Curvature | 1800R |
| Viewing Angle | 176°(H) / 170°(V) |
| Aspect Ratio | 21:9 |
| Resolution | 2560 x 1080p |
| Backlight | E-LED |
| LED Indicator | Power on: Blue (solid); Power saving: Blue (flashing) |
| Typical Brightness | 300 cd/m2 (max.) |
| Default Color Temp. | 7500 K |
| Color Gamut | 112% sRGB; 85% NTSC |
| Contrast Ratio | 1000:1 (static) |
| Pixel pitch | 0.2697 x 0.2697mm |
| Response Time | 7ms (5ms OD) |
| Refresh Rate | 200Hz (max.) |
| Ports | DP x 1, HDMI 2.0 x 1, HDMI 1.4 x 2, 3.5mm audio,
Audio output x 1 |
| Power | 100-240AC 50/60HZ |
| Power Consumption | Max: 45W; Standby <=0.5W |
| OSD Language | English, 简体中文, 한국어, Español, Русский, 日本語,
Français |
| Usage Temp. | 32°F~95°F (operating), -4°F~140°F (storage), 10-90% RH (non-condensing) |
| Tilt Angle | Forward 5°; Backward 15° |
| Height Adjust | 4.72 in. (120 mm) |
| VESA Mounting | 100 x 100 mm |
| Dimension (With Stand) | 27.83 x 18.81 x 9.09 in (707mm x 477.9mm x 231mm) |
| Weight | 12.35 Ib. / 16.76 Ib. (incl. packaging) |
Three-Year Limited Hardware Warranty
Your VIOTEK® GNV30CBXA Gaming Monitor (“Product”) includes a Three-Year Limited Hardware Warranty (“Warranty”). The Warranty covers product defects in materials and workmanship under normal use. This Warranty is limited to residents of the United States and Canada only and is available only to original purchasers. This Warranty gives you specific legal rights and you may also have other rights which vary from state to state.This Warranty starts on the date of your purchase and lasts for three years (the “Warranty Period”). The Warranty Period is not extended if the Product is repaired or replaced. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive. Warranty services are provided by Viotek Warranty Pro (“WP”). If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, WP will:
- repair the hardware defect by using new or refurbished parts that are equivalent to new in performance and reliability; or
- exchange the Product with a new product or a refurbished one that is substantially equivalent to the original product. This Warranty is for one replacement only of like-items and does not cover items out of production if the product is no longer made or stocked. This Warranty is not assignable or transferable. The original purchaser may call WP’s toll-free number at 1-855-229-9472 for service requests. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes WP’s property. This warranty only covers technical hardware defectiveness during the warranty period and under normal use conditions. WP does not warrant uninterrupted or error-free operation of this Product. This Warranty does not cover any damage due to:
- transportation;
- storage;
- improper use;
- failure to follow the product instructions or to perform any preventive maintenance; modifications;
- unauthorized repair;
- normal wear and tear;
- overclocking; or
- external causes such as accidents, abuse, or other actions or events beyond our reasonable control.
Important: Do not disassemble the Product. Disassembling the Product will void this Warranty. Only WP or a party expressly authorized by WP should perform service on this Product.
DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
DECLARATION OF CONFORMITYThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
FCC RELATED INFORMATION:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
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