Waterpik QTL-969MEP Handheld Shower Head Instruction Manual
ENGLISH
Thank you for purchasing this Waterpik ® shower head. This booklet provides information to make installation easy and quick. You are minutes away from enjoying a powerful and invigorating shower experience with your new Waterpik ® shower head. You can view more information about Waterpik ® shower head products at www.waterpik.com. To learn more about Waterpik ® water for wellness® benefits go to www.waterpikwellness.com. Note: All pictures and images depicted in this manual may not directly illustrate your shower head. Register your shower head at www.waterpik.com/shower-register
PRIOR TO INSTALLATION
Remove old shower head and remove all pipe tape. • Ensure that the washer from the old shower is not connected to the shower pipe. Use a thin utensil to check inside the shower pipe for washers, such as a pencil or screw driver. Do not use your fingers.
TOOLS YOU MAY NEED
INSTALLATION
- Slide the large nut over the shower pipe so that it rests on horizontal part of the shower pipe and is clear of the threaded end.
- Make sure the rubber washer is present in pivot ball. Hand tighten pivot ball onto shower pipe.
- With an adjustable wrench or pliers, tighten pivot ball an additional ¼ to ½ turn. DO NOT OVER-TIGHTEN.
- Thread the large nut to the bracket, holding bracket in position. The large nut tightens when turned clockwise as viewed from the front of the bracket.
- Locate one of the hose ends with rubber ring and attach it to the bottom of the bracket by turning clockwise. Make sure rubber washer is in place inside the connector. Hand tighten.
- Connect the other end of the hose to the handle of the shower head making sure rubber washer is in place inside connector. Hand tighten. Place shower head in the bracket as shown.
WARNINGS:
Vacuum Breaker Backflow Prevention
Note: Several U.S. state and local municipal plumbing codes require the use of a backflow prevention device when installing a hand shower. This device is termed a vacuum breaker. If your hand shower includes a vacuum breaker it will be located in the hose, and the hose end with the vacuum breaker will include a sticker that reads “attach this vacuum breaker end to shower bracket.” If the hose is not installed in this manner, water will not flow. If your hand shower does not include a vacuum breaker, and you would like to obtain one free of charge, please contact us at 1-800-525-2774 (U.S. calls only) and request part number 20009558
OPERATION
Spray Selector:To choose your spray pattern, move the small lever at the base of the face right or left. This model was specially designed for shorter distance between modes to make it easier to reach all settings with one handed operation. The selector is sensitive and may take some practice, but after several uses, you should be able to find your desired settings more easily.
SPECIAL FEATURES
Qwik-Pause™ Lever: To pause the flow (to a trickle) at any time during your shower, simply push the Qwik-Pause lever toward the shower pipe as shown. To return to normal flow, simply pull the lever back toward you. Pausing the water flow is an effective way to conserve water and energy in your daily routine. When in pause, some water will continue to trickle from the shower as required by U.S., state, and local municipal plumbing codes.
Pause Setting:
There is also an alternate pause in the shower head spray settings that is useful when bathing children or pets and you cannot reach the bracket. Move the mode selector all the way to the left to pause the flow to a trickle as needed. Simply move the lever in the other direction to return to normal settings.
WARNINGS:
- To avoid hot water dangers and conserve even more energy, make sure your water heater is set at 120°F (48.9°C) or below.
- Test the tub/shower water with your hand before bathing.
- For additional safety for Ecoflow® or high efficiency shower heads, it is recommended that all homes have installed a pressure balance tub and shower valve with the rotational limit stops properly set by a plumber.
- For external use only. The potentially deadly amoeba, Naegleria fowleri, may be present in some tap water or unchlorinated well water.
- Always ensure the hand held shower head is properly placed in the bracket, so as to prevent the shower head from falling.
- Do not pull on or tug the flexible hose. This may result in the shower head coming loose and falling.
TROUBLESHOOTING GUIDE
| Problem | Solution |
| No water flow from installed shower head. | a Confirm previous shower washer is not in the shower pipe.
b Confirm there is only one washer in the pivot ball. c Check both hose ends to clear any blockage. d Make sure Qwik-Pause lever is not activated. Pull lever toward front of bracket for full flow. |
| Low water pressure or missing spray patterns. | a Clean shower head in vinegar/water solution. (See care & cleaning section).
b Clean filter screen. |
| Leaking at pipe pivot ball connection. | a Confirm only one washer is seated on top of the screen.
b Grate bar of soap across the shower pipe threads to act as a sealant. |
| Loose Bracket | a Tighten large nut more securely so shower stays in position.
b Check inside the large nut for a large plastic ring. Note: the ring is tapered. Make sure the ring is installed correctly. The smooth surfaced side of the ring should face towards the pipe inside the large nut and will snap into place when properly installed. |
LIFETIME LIMITED WARRANTY
Save your receipt as proof of purchase is required for warranty action. Water Pik, Inc. warrants to the original purchaser of this product that it is free from defects in material and workmanship for as long as the original purchaser owns this product. Water Pik, Inc. will replace the product which in our opinion is defective, provided that the product has not been abused, misused, altered or damaged after purchase. (This includes damage due to use of tools or harsh chemicals.) In the event an item has been discontinued we will replace with what we deem to be the closest product. Water Pik, Inc. is not responsible for labor charges, installation, or other consequential cost. The responsibility of Water Pik, Inc. shall not exceed the original purchase price of the product. This warranty gives you specific legal rights. You may also have other rights that vary where you reside. Water Pik disclaims all other express or implied warranties to the extent permitted by law including, but not limited to, all warranties of merchantability and fitness for a particular purpose. All implied warranties are limited to the duration of this limited warranty. Some states or provinces may not allow limitation on how long an implied warranty lasts, so above may not apply to you.
WAIVER OF RIGHT TO PARTICIPATE IN CLASS ACTIONS OR PURSUE CLAIMS IN A REPRESENTATIVE CAPACITY.
Further, by purchasing, installing, or using this product you agree that arbitration must be on an individual basis. This means neither you, nor we, may join or consolidate claims in arbitration by or against other purchasers or users of Water Pik products or the general public. Additionally, you may not litigate in court or arbitrate any claims as a representative or member of a class or in a purported representative capacity on behalf of the general public, other purchasers or users of this product, other persons or entities similarly situated, or in a private attorney general capacity.
If product malfunctions or becomes damaged, stop use and contact Water Pik, Inc. for assistance.
Have any questions or need assistance? For quick service prior to calling have your model number and receipt ready. In the U.S., call our toll-free In Canada, call our bilingual Customer Assistance Line toll-free Customer Assistance 1-800-525-2774, Monday – Line 1-888-226-3042, Monday – Friday, 7:00 AM – 5:00 PM MST. Friday, 7:00 AM – 5:00 PM MST. English only. or visit or visit www.waterpik.ca www.waterpik.com © 2020 Water Pik, Inc. Printed in China.
Water Pik, Inc., a subsidiary of Church & Dwight Co., Inc. 1730 East Prospect Road Fort Collins, CO 80553-0001 U.S.A. www.waterpik.com
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References
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