Westinghouse Banquet 7 10 Cup Rice Cooker Instruction Manual

Westinghouse Banquet 7 10 Cup Rice Cooker

Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and VSHFL´Fations may be changed without notice.


DANGERDANGER – Immediate hazards which WILL result in severe personal injury or death.

WARNINGWARNING – Hazards or unsafe practices which COULD result in severe personal injury or death.

CAUTIONCAUTION – Hazards or unsafe practices which COULD result inminor personal injury.


The temperature of accessible surfaces may be hot whilst the rice cooker is operating.

  1. Read all instructions carefully before using your new rice cooker.
  2. Always turn off the power at the power outlet before you remove or insert the power plug. Remove by grasping the plug – do not pull on the cord.
  3. DANGER: Do not operate rice cooker if:i) the cord or plug is split, melted, or damaged.ii) the rice cooker has malfunctioned.iii) the rice cooker has been damaged in any manner.If any of the above incidents occur, return your rice cooker to the nearest authorized service center for examination, repair, or adjustment.
  4. DANGER: Do not under any circumstances immerse the power cord, mains plug, or rice cooker body in water or any other liquid.
  5. WARNING: Do not touch the outer surfaces whilst the rice cooker is in operation. Use handles and knobs only as some surfaces may become hot whilst the appliance is in use.
  6. WARNING: If the mains supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similar TXDOL´HG person in order to avoid a hazard.
  7. CAUTION: Wait for the rice cooker to cool before moving. Carry only by the lid handle.
  8. CAUTION: Keep the rice cooker and its cord out of reach of children less than 8 years old.
  9. CAUTION: Do not use your rice cooker without the inner pot inserted.
  10. CAUTION: Exercise caution when opening the lid of the rice cooker whilst in use. Steam from foods being cooked will be released whenlifting the lid and could potentially cause burns or personal injury.
  11. CAUTION: Do not allow your rice cooker to boil dry as this will cause damage to the inner pot non-stick coating and rice cooker.
  12. CAUTION: The pot is suitable for use with wood, nylon, and plastic utensils. Do not use steel utensils as they may scratch the non-stick coating. Scratching of the non-stick pot coating is not covered by the warranty.
  13. This rice cooker is not intended to be operated by means of an external timer or separate remote-control system.IMPORTANT SAFETY INSTRUCTIONS
  14. Close supervision is necessary when any appliance is used by or near children.
  15. Clean the outer surfaces with a soft damp cloth only after unplugging the rice cooker from the mains supply.
  16. Any appliance that has been dropped or damaged should not be used until examined by an authorized service center.
  17. Do not permit the mains supply cord or plug to touch hot objects or allow the power cord to lay across the rice cooker.
  18. This appliance is deemed for use indoors only.
  19. Do not use harsh or abrasive cleaning agents. The outside surface may be wiped clean with a soft, damp cloth and dried thoroughly. If necessary, a mild dishwashing detergent may be applied to the cloth but not directly applied to the rice cooker.
  20. This rice cooker can be used by children aged 8 years old and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the rice cooker in a safe way and understand the hazards involved.
  21. Children should not play with the rice cooker.
  22. Your rice cooker should not be unattended while in use.
  23. This rice cooker should not be used in a commercial environment such as a restaurant, hotel, or hostel dining room.
  24. Always use this rice cooker with a power outlet of the voltage (A.C. only) marked on the base of the rice cooker.
  25. Do not use the rice cooker for any purpose other than its intended use.
  26. Do not place your rice cooker on or near a hot gas µDPe, electric element, heated oven, or any hot surface.
  27. Do not place your rice cooker on top of any other appliance.
  28. Do not allow the power cord of this rice cooker to hang over the edge of a table or benchtop.
  29. Always use oven mitts when handling the non-stick pot during or after use.



  1. Do not attempt to modify the power cord or plug in any way.
  2. A short power-supply cord is provided to reduce the risk of becoming entangled in or tripping over a longer cord.
  3.  If the power supply cord is too short, do not use an extension cord. Have a qualified electrician or serviceman install an outlet near the appliance.

NOTE: Neither Westinghouse nor the retailer can accept any liability for damage to the product or personal injury resulting due to failure to observe the electrical connection procedures.


  1. Carefully unpack your electric rice cooker.
  2. Carefully remove packaging around the rice cooker and power cord. Do not remove warning labels.
  3. Wash the non-stick pot and underside of the lid before use.

DANGER: Do not under any circumstances immerse the rice cooker body, mains cord, or mains plug in water or any other liquid.


  1. Cool touch hinged lid with super fresh seal helps keep rice fresh and fluffy
  2. External condensation collector makes disposal of unwanted condensation a breeze.
  3. Easy view illuminated function indicators for simple operation.
  4. Automatic cook and keep warm function keeps food warm until ready to serve.


1. COOKSelect cook to begin rice cooking operation.2. WARMKeep foods warm and ready for serving.



  1. Before ´Ust use, the non-stick pot and underside of the lid must be cleaned. Wash the non-stick pot and underside of the lid with hot water and mild detergent. Rinse and dry thoroughly. Your rice cooker is now ready for use.
  2. Ensure the rice cooker unplugged from the power outlet.
  3. Re-insert non-stick pot into rice cooker body.
  4. Plug the power cord into the power outlet and switch it on.
  5. Add meal ingredients into the non-stick pot.
  6. Close the lid and apply slight downward pressure to the lid to ensure the catch clicks into place.
  7. Flick the control panel knob down to select the “cook” function.
  8. Once the rice has finished cooking, the rice cooker will switch to the keep warm function automatically. function automatically.


  1. The body of the rice cooker may become hot during use. Do not touch.
  2. Do not move the rice cooker if full of liquids/foods. Remove the non-stick pot from the body and move both items separately.
  3. Always use oven mitts when handling the non-stick pot during or after use.
  4. Do not under any circumstances immerse the rice cooker body, mains cord, or mains plug in water or any other liquid.
  5. Do not ovHU´OO WKH ULFH cooker with liquid as it may over-boil or spillover.
  6. Do not operate the rice cooker without the non-stick pot inserted.
  7. Do not place the non-stick pot directly onto a stove-top or into the oven. It is designed for use with this rice cooker only.




  1. DANGER: Do not under any circumstances immerse the power cord, mains plug, or rice cooker body in water or any other liquid.
  2. Do not use harsh or abrasive cleaning agents. The outside surface may be wiped clean with a soft, damp cloth and dried thoroughly. If necessary, a mild dishwashing detergent may be applied to the cloth but not directly applied to the rice cooker.
  3. Allow the rice cooker to cool thoroughly after using. Exposing the non-stick pot to cold water whilst hot may cause warping or damage.
  4. Once cooled, ´OOLQJ the non-stick pot with water and allowing it to soak will assist in the removal of tough baked-on particles.
  5. When washing, non-abrasive cloths, and plastic bristle kitchen brushes may be used to remove stubborn food particles from the non-stick pot. Do not use abrasive cloths and cleaning materials as they will damage the non-stick surface.
  6. Ensure non-stick pot, body, and accessories dried thoroughly after cleaning and placed back into the rice cooker body. Store in a dry place away from steam and humidity where possible.


BEFORE CALLING FOR SERVICEIf the rice cooker fails to operate:1. Check to make sure the rice cooker is plugged in correctly and securely. If it is not, remove the plug from the outlet, wait 10 seconds, and plug it back in securely.2. Check for a blown or tripped circuit breaker in your home. If these seem to be working correctly, test another appliance in the same outlet to ensure the outlet is working correctly.IF NONE OF THE ABOVE SOLVES THE PROBLEM, DO NOT TRY TO ADJUST OR REPAIR THE RICE COOKER YOURSELF.CUSTOMER SERVICEIn the event you believe your rice cooker to be defective, please return it along with your sales receipt to the place of purchase for resolution.For any inquiries, please call our service center on Tel: 1300 883 109 Mon-Fri 8:00 am ­ 4:00 pm WST

TROUBLESHOOTING Troubleshoot your problem by using the chart below. If the rice cooker still does not operate correctly, it may be defective.


  1. Nothing in this Warranty a ects the Consumer’s rights under the Australian Consumer Law. The benefits to the Consumer under this Warranty are in addition to the rights and remedies of the buyer under any Consumer Guarantees. The Australian Consumer Law requires that we confirm that:Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
  2. Subject to Clause 1, the Seller warrants that Westinghouse branded products will be free of manufacturing defects and will perform to the Seller’s specifications subject to the following clauses.
  3. The benefit of this Warranty extends only to the owner of the property in which the Products manufactured or supplied by the Seller are installed and used by the owner for the duration of the Warranty Period.
  4. The Warranty commences on the date of the purchase of the product and continues for the benefit of the Owner for the Warranty Period. If within the Warranty Period a manufacturing defect is discovered in the Product, or the Product fails to perform to the Seller’s specifications as a result of some defect in material or workmanship in the Product, then the Seller will at its own discretion:a.) Repair or replace the Product at the cost of the Seller, including but not limited to labor and travel costs. Goods repaired or replaced under this Warranty will be warranted for the remaining period of the Warranty.b.) Refund the purchase price paid by the consumer.
  5. The Warranty does not apply to Product that :a.) Has failed due to excessive wear and tear beyond what is considered to be reasonable.b.) Has been misused or neglected.c.) Has been damaged accidentally or by acts of God including fire and flooding.d.) Has been used or operated contrary to operating or maintenance instructions.e.) Has been damaged by the Consumer or a third party authorized to act for the consumer in transit from the Sellers store to the Consumer.
  6. In order to make a claim under the Warranty, the Owner must, where possible return the goods to the Seller’s store at the Owner’s cost. Proof of purchase must be supplied in all cases.
  7. The seller will examine any returned Products and if the Seller determines that there is an apparent defect through no fault of the Owner, the Seller will:a.) Make note of the Owner’s contact details including the Owner’s telephone number which the owner can be contacted during business hours, postal address, and e-mail address.b.) Make note of the defects reported by the Owner.c.) Take back the defective goods from the owner and determine within a reasonable time through dialogue with the Seller whether the goods are defective.d.) Advise the owner within a reasonable time frame whether it accepts or rejects the Product claim.e.) If the seller accepts the return of the Product, the Seller must arrange to havei) The Product repaired or,ii) Replace the damaged or faulty Product or,iii) Refund the purchase price.
  8. The Seller will not accept any returned Product which has not been returned strictly in accordance with this Warranty.
  9. For the purpose of this Warranty:a.) Australian Consumer Law means the law as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).b.) Consumer means the Purchaser of goods from the seller.c.) Consumer means a Consumer as that term is set out in section 3 of the Australian Consumer Law.d.) Consumer Guarantees means the guarantees under the Australian Consumer Law.e.) Implied terms mean any guarantees, conditions, warranties, or other terms implied by any Australian Commonwealth, State, or Territory laws, (excluding the Australian Consumer Law) or the law of any other jurisdiction.f.) The owner has the meaning set out in clause 3.g.) Warranty means this warranty.h.) Product means the Product/s bought by the Owner from the Seller that falls under this warranty.i.) Warranty Period means:i) In relation to Cast Iron Cookware: 3 Year Limited Warranty.ii) In relation to Non-Stick Cookware: 3 Year Limited Warrantyiii) In relation to Cooking Utensils: 3 Year Limited Warrantyiv) In relation to Knives/Knife Block Sets: 3 Year Limited Warrantyv) In relation to Stainless Steel Cookware: 10 Year Limited Warrantyvi) In relation to Chopping boards: 1 Year Limited Warrantyvi) In relation to Small Appliances: 1 Year Limited Warranty


CUSTOMER SERVICE – 1300 883 109




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