Hot Tub Spa
TM 1Hot Tub Spa Owner’s ManualCongratula ons on Choosing a Quality WSINC Hot Tub!You now own a high quality WSINC Spa hot tub built for years of enjoyment and relaxa on. It is of prime importance that you understand the opera on of your hot tub and enjoy it with safety in mind. You must read this manual thoroughly and understand all of the safety precau ons. Using your hot tub within these guidelines assures years of fun and relaxa on gained from adding a WSINC Spa Hot Tub to your lifestyle.Please read the Owner’s Manual completely before installing and using your new hot tub. The purpose of this manual is to provide you with safety, opera onal and installa on informa on which will allow you the fullest enjoyment of this fine product.At the me of prin ng, this manual was deemed as accurate as possible. WSINC Spas reserves the right to change product in an effort to enhance and improve, without prior no ce.
Ownership Informa on
Name ___________________________________________________
Address ___________________________________________________
___________________________________________________
Installa on Date ____ / ____ / ____
Model Name _____________________________
Serial # __________________________________
Retailer Name _____________________________
Retailer Phone Number _____________________
Service Technician Contact Info _________________________________
Register Your Hot Tub We already register your new spa hot tub serial number before delivery.Loca ng Your Serial Number The serial number can be found inside of hot tub and outside of original packing.
SAVE THIS MANUAL FOR FUTURE REFERENCE !WILLING SUPPLIES INC. 3034 NW 82nd AVE. Doral, Miami, Fl. 33122www.wsinc.us TEL: 786-360 4290
TM 2! Hot Tub Owner’s Manual WARNING This unit is a professional-grade product. A knowledge of construc on techniques, plumbing and electrical installa on according to codes are required for proper installa on and user sa sfac on. It is recommended that a licensed contractor perform the installa on. Warranty is voided for improper installa on related issues.! WARNING REPLACE ALL SAFETY SUCTION COVERS EVERY 7 YEARS.!Important: It is extremely important that this sign be posted permanently placed in clear view of persons using the hot tub. Occasional users may not be aware of some of the dangers hot water poses to pregnant women, small children, seniors, and people under the influence of alcohol. If you did not receive a warning sign or your sign has become damaged, please call your local retailer or the factory for a replacement.WARNING: Read all instruc ons before using the hot tub. WSINC Spas assumes no responsibility for personal injury or property damage sustained by or through the use of this product.SAVE THIS MANUAL AND INSTRUCTIONS FOR FUTURE REFERENCE.
Safety Instruc ons
TM 3
READ AND FOLLOW ALL IMPORTANT SAFETY INSTRUCTIONS
When installing and using this equipment, basic safety precau ons should always be taken to reduce the risk of electrical shock, to ensure safe usage, and to safeguard the user’s health.
READ AND FOLLOW ALL INSTRUCTIONS!!
This unit is a professional-grade product. A knowledge of construc on techniques, plumbing and electrical installa on according to codes are required for proper installa on and user sa sfac on. It is recommended that a licensed contractorperform the installa on. Warranty is voided for improper Installa on related issues.
It is the responsibility of the home owner to ensure all users of the hot tub are adequately informed of all precau ons. Use the hot tub spa only as described in this manual. The spa is intended for home use only. Do not use the spa in a commercial or rental se ng; all warran es will be voided.
GROUND ALL METAL ELECTRICAL EQUIPMENTA green colored terminal or a terminal marked G, GR, Ground, or Grounding, is located inside the supply terminal box or compartment. This terminal must be connected to the grounding means provided in the electric supply service panel, using a con nuous copper wire equivalent in size to the circuit conductors supplying this equipment. *according to, but not limited to: NEC,NFPA 70, Sec on 680.40, UL 1563.At least two lugs marked “Bonding Lugs” are provided on the external surface or on the inside of the supply terminal box or compartment. Connect the local common bonding grid (household ground) in the area of the spa to these terminals, using an insulated or bare copper conductor not smaller than No. 6 AWG.All field-installed metal components such as rails, ladders, drains or similar hardware located within 5 feet of the spa must be bonded to the equipment grounding bus with copper conductors not smaller than No. 6 AWG.All metal surfaces within 5 feet of the spa must be bonded to the home bonding grid.
GROUND FAULT CIRCUIT INTERRUPTER PROTECTION (or equivalent; RCD, for export installs)All WSINC Spas hot tubs are permanently installed units. GROUND FAULT CIRCUIT INTERRUPTER PROTECTION IS REQUIRED. All spa equipment systems must be protected by a class A ground fault circuit interrupter (GFCI) or equivalent; RCD, for export installs. A ground fault circuit interrupter type circuit breaker (NOT SUPPLIED) must be installed in the home panel box by a licensed electrician when making wire connec on to the spa support pack equipment.
DANGER: RISK OF ELECTRICAL SHOCK:Install the spa at least five feet (1.52 m) from all ungrounded (unbounded) metal surfaces.Ground fault circuit interrupter protec on of the home power supply to the hot tub spa is necessary. Your electrician should explain how it operates. (See maintenance for func on and tes ng)Do not permit any electric appliance, such as a light, telephone, radio or television, within five feet (1.52 m) of a hot tub spa. Keep electrical appliances and extension cords away from the spa; water is a conductor of electricity.
DANGER: RISK OF ACCIDENTAL DROWNING.Extreme cau on must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use a hot tub spa unless they are supervised at all mes.
DANGER: TO REDUCE THE RISK OF DROWNING:1. Never use the spa alone. 2. Children should not use the spa unless they are supervised by an adult. 3. Keep pets away from the spa at all mes. 4. ALWAYS REPLACE AND LOCK THE SPA COVER WHEN THE SPA IS NOT IN USE.
Safety Instruc ons
TM 4
DANGER: TO REDUCE THE RISK OF DROWNING
Prolonged immersion in the spa may cause hyperthermia. The causes, symptoms and effects of hyperthermia may be described as follows: Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6 °F (37°C). The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fain ng. The effects of hyperthermia include:
1. Failure to perceive heat 2. Failure to recognize the need to exit the spa 3. Unawareness of impending hazard 4. Fetal damage in pregnant women 5. Physical inability to exit the spa 6. Unconsciousness resul ng in the danger of drowning
DANGER: RISK OF INJURYDo not remove the suc on fi ngs. The suc on fi ng in this hot tub spa is sized to match the specific water flow created by the pump. Should the need arise to replace the suc on fi ng or the pump, be sure that the flow rates are compa ble. Never operate the spa if the suc on fi ng is broken or missing. Never replace a suc on fi ng with one rated less than the flow rate marked on the original suc on fi ng.
DANGER: RISK OF ACCIDENTAL DROWNINGKeep hair and body parts away from the suc on guard. Do not allow long hair to float freely in the water; long hair should be restrained with a bathing cap. To reduce the risk of drowning from hair or body entrapment, install a suc on fi ng(s) with a marked flow rate in gallons per minute that equals or exceeds the flow rate marked on the equipment assembly, if replacement of suc on fi ngs becomes necessary.
WARNINGGround fault circuit interrupter protec on (GFCI) or equivalent; RCD, for the spa should be tested prior to each use by the homeowner. With the spa in opera on, push the “test” bu on on the GFCI circuit breaker at the panel box. The spa should shut down immediately. Now reset the GFCI. The hot tub spa should return to normal opera on. If the GFCI fails to operate in this manner, there exists a possibility of electrical shock. Approved tes ng applies for export protec on devices, i.e. RCD.Discon nue spa opera on by disconnec ng the power source and no fy a qualified electrician for iden fica on and correc on of the problem.
WARNING To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all mes.
WARNING: TO REDUCE THE RISK OF INJURYThe water in a hot tub spa should never exceed 104ºF (40° C). Water temperatures between 100° F (38º C ) and 104º F (40° C) are considered safe for a healthy adult. Lower water temperatures are recommended for extended use (exceeding 10 to 15 minutes) and for young children.Excessive water temperatures have a high poten al for causing fetal damage during the early months of pregnancy. Pregnant or possibly pregnant women should limit spa temperatures to 100º F (38° C).Before entering a hot tub spa, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regula ng devices may vary as much as 5º F (3°C).THE USE OF ALCOHOL, DRUGS, OR MEDICATION BEFORE OR DURING SPA USE MAY LEAD TO UNCONSCIOUSNESS WITH THE POSSIBILITY OF DROWNING.Persons suffering from obesity or with a medical history of heart disease, low or high blood pressure, circula ory system problems, or diabetes should consult a physician before using a spa.
Safety Instruc ons
TM 5
Persons using medica on should consult a physician before using a spa since some medica on may induce drowsiness while other medica on may affect heart rate, blood pressure, and circula on.Enter and leave spa slowly and with cau on. Surfaces around spa will be wet and slippery.
WARNING1. Never use the hot tub spa alone. 2. Do not bring any object into the spa that could damage the spa shell. 3. Do not sit on hot tub spa cover or place objects on it; it is not designed to support weight. 4. Remove any water or debris that may collect on the spa cover. 5. Keep all chemicals away from children and pets. 6. The PH and chemical balance of the water must be maintained as explained in this manual. Failure to do so may cause injury to users or damage to the spa, and will void your warranty.
WARNING: HEALTH CONSIDERATIONS The use of alcohol, drugs, medica on can greatly increase risk of fatal hyperthermia. Individuals with infec ons and open sores or wounds should not use the spa. Bacteria thrive in warm and hot water.Always keep your hot tub spa disinfected and maintain the proper chemical balance. Shower before and a er using the spa. This will remove any deodorant, perspira on, or body oils that could contaminate thewater. Showering a er will remove any residual chemicals and/or possible bacteria. Do not use the hot tub spa immediately a er strenuous exercise. If you feel pain or dizziness at any me while using the spa, discon nue use and contact a physician.WARNING: TO REDUCE THE RISK OF INJURY It is especially important for persons over the age of 35 or persons with pre-exis ng health problems, such as obesity, heartdisease, high blood pressure, circulatory problems, or diabetes to consult their physician before using the spa. The hot tub spa jets produce a stream of water with rela vely high pressure. Prolonged exposure of a localized area of the bodymay cause bruises to the skin. Never insert any object into any opening. Do not use breakable containers in or near the hot tub spa.WARNING: ELECTRICAL CONSIDERATIONS For controls other than underwater ligh ng circuits: A Ground Fault Circuit Interrupter (or equivalent for export installs) must beprovided if this device is used to control an underwater ligh ng fixture. The conductors on the load side on the Ground Fault Circuit Interrupter shall not occupy conduit, boxes, or enclosures containing other conductors unless the addi onal conductors are also protected by a Ground Fault Circuit Interrupter (or equivalent for export installs). The electrical supply for this product must include a suitably rated switch or circuit breaker to open all underground supply conductors to comply with Sec on 422-20 of the U.S. Na onal Electric Code. The disconnec ng means must be readily accessible to the spa occupant but installed at least 5 FT (1.5 M) away from the spa water.WARNING: For hot tub spas with audio / video components 1. CAUTION – Risk of Electric Shock. Do not leave compartment door open. 2. CAUTION – Risk of Electric Shock. Replace components only with iden cal components. 3. Do not operate the audio/video controls while inside the spa.
Safety Instruc ons
TM 6
4. WARNING – Prevent Electrocu on. Do not connect any auxiliary components (for example cable, addi onal speakers, headphones, addi onal audio/video components, etc.) to the system.
5. These units are not provided with an outdoor antennae; when provided, it should be installed in accordance with Ar cle 810 of the U.S. Na onal Electrical Code, ANSI/NFPA 70.
6. Do not service this product yourself as opening or removing covers may expose you to dangerous voltage or other risk of injury. Refer all servicing to qualified service personnel.
7. When the power supply connec on or power supply cord(s) are damaged; if water is entering the audio/video compartment or any electrical equipment compartment area; if the protec ve shields or barriers are showing signs of deteriora on; or if there are signs of other poten al damage to the unit, turn off the unit and refer servicing to qualified service personnel.
8. This unit should be subjected to periodic rou ne maintenance (for example, once every 3 months) to make sure the unit is opera ng properly.
ADDITIONAL SAFETY CONSIDERATIONSInstall the hot tub spa to provide drainage for compartments of electrical components.For floor recessed spas: Install to permit access for servicing from above or below the floor. Hot tub spa equipment must be installed below water level.When planning your spa installa on site, prepare for the unlikely event of rapid spa drainage.Do not place spa in direct sunlight while unit is empty or when sealed in shipping materials. Excessive heat build may cause damage to spa and void warranty.When installing hot tub spa, allow ample space for future servicing, no ng loca on of all support equipment per the model specifica ons.
SAVE THESE INSTRUCTIONS
TM 7Installa on Guidelines and Site Prepara onHot tub installa on can be quick and simple if these general guidelines are considered in planning the site. Please read the following informa on carefully. Proper planning will make the delivery and install more economical and efficient while proper site selec on will increase your year-round enjoyment.Access from delivery point to final site: Consider the route from where the unit is delivered to the installa on site. The steepness of grade, trees, shrubs, gates, roof overhangs, cables and overhead wires need considera on. Outside dimensions of your model choice can be used to determine clearance required for the move. Review outdoor and indoor installa on sugges ons prior to choosing your hot tub spa loca on.Surface Requirements: Your spa should be placed on a level concrete pad designed to support 6,000 lbs.( 2,722 kg.). Do not place the hot tub on a dirt surface or directly on the ground. Once you have a loca on selected, there are several issues you should consider in preparing the site for the hot tub spa installa on.A flat, level surface strong enough to support your unit is mandatory. Once your hot tub spa is filled, it has considerable weight. Make certain the loca on you choose can support a minimum of 100 lbs (46 kg) per square foot load, per recom- mended guidelines. Most units are installed outside, on ground level, on either a concrete pad or a wooden deck. If the spa is not on ground level, have a builder determine if the support is adequate. If the unit is placed directly on the ground, you will want to remove the grassy level, and place a layer of gravel on the soil. The best way to level the gravel may be with the straight edge of a piece of solid lumber to achieve a level surface. Pavers placed in a sand base is also a rather quick and convenient way to prepare the loca on site. Note that pavers, stepping stones, etc. s ll have a tendency to se le and may become uneven at some point. To check the level of any surface, including a concrete pad, spray a hose on the surface and check for puddles or run-off. Make the necessary correc ons assuring levelness prior to placement of your hot tub spa. Structural damage to the unit resul ng from the incorrect installa on of placement on inadequate founda on is not covered in the limited warranty.General Considera ons: Make sure your dimensions are correct as you prepare the site for your new spa. Please check the dimensions of themodel you have chosen. Allow a perimeter of the chosen ground surface to extend beyond the hot tub itself to provide a clean area for users to get in and out of the unit.The hot tub loca on and the hot tub itself must be level before filling with water.Allow adequate space to access the equipment behind the four access panels on the hot tub cabinet. Review the pages in this manual referencing the model specifica ons for the support equipment loca on for the model you have chosen. A cabinet drain has been installed on the bo om por on of a cabinet for easy draining. Locate this drain and leave appropriate access.Leave ample access to the GFCI circuit breaker for tes ng and frequent access.A quick disconnect (manual disconnect) or GFCI is to be installed between 5 – 15 . (1.5-4.6 m) of the spa and within the line of sight from the unit. Consider where this can be located when selec ng and preparing the spa site. All wiring must comply with the U.S. Na onal Electric Code. ALL EQUIPMENT MUST BE GROUND FAULT CIRCUIT PROTECTED (NOT SUPPLIED) AT THE POWERSOURCE. ALL ELECTRICAL WIRING OF THE SPA SUPPORT EQUIPMENT MUST COMPLY WITH THE NATIONAL ELECTRIC CODE.Note loca on of electric source into the unit prior to posi oning on surface.Spa equipment must always be below water level, never above, and sheltered from weather elements.THIS IS A PROFESSIONAL GRADE PRODUCT. A KNOWLEDGE OF CONSTRUCTION TECHNIQUES, PLUMBING AND ELECTRICAL INSTALLATION ACCORDING TO CODES ARE REQUIRED FOR PROPER INSTALLATION AND USER SATISFACTION. WE RECOMMENDTHAT A LICENSED CONTRACTOR PERFORM THE INSTALLATION. OUR WARRANTY DOES NOT COVER IMPROPER INSTALLATION-RELATED PROBLEMS.
TM 8Installa on Guidelines and Site Prepara onImportant: All hot tub sides must be accessible for regular maintenance or in the event that service is required. General maintenance will require entry to equipment behind cabinet panels. It is recommended to allow 3 feet of access to all sides of the hot tub for rou ne and service maintenance. Your warranty does not include any cost associated with gaining access to equipment for servicing.Indoor Installa on Considera ons1. Local electrical and plumbing codes.2. Ven la on fans and/or dehumidifiers should be provided to handle the high humidity developed by your hot tub. Walls, ceiling and wood trim resistance to moisture and water should be of considera on.3. Chemicals will vaporize from the water and may cause an odor and possibly corrosion to certain home hardware. Never store chemicals inside the hot tub cabinet or where they may come into contact with water.4. During the normal use of the hot tub, water will escape from the vessel. Never place the hot tub on or over any material which may be damaged by this water or the chemicals within the water. Keep damageable materials far enough away from the hot tub to avoid water damage, even if the spa should lose all its water.5. Consider and prepare for the unlikely event of rapid hot tub drainage. If placement of the hot tub is permanent, you may wish to provide floor drains to accommodate draining, etc. Always leave space around the hot tub for easy access in case of repairs and maintenance, 3 . is suggested.6. Consider and prepare for the unlikely event of hot tub removal. 7. Read 7-13 in the Outdoor Installa on Considera ons. 8. Do not set hot tub on finished floor without a waterproof barrier protec on underneath.9. The hot tub should have access to a power source capable of supplying 240 volts AC power. It must be wired directly into a grounded circuit with a Ground Fault Circuit Interrupter (G.F.C.I.) or equivalent RCD (not supplied), for export installs. No other appliances should be on the same circuit.10. The hot tub should be close to a source of water. The unit is filled with a garden hose.11. Be sure the loca on you choose is stable. It must be able to support the weight of the hot tub when it is filled with water, plus the weight of the occupants. The unit may weigh up to 6,000 lbs ( 2,722 kg.) when it is filled with water. Contact a contractor or structural engineer to determine adequate support.12. Do not use the hot tub above a finished living area, due to the risk of water damage. 13. The hot tub is not designed for in-floor installa on. However, it is compa ble with a deck system that is built flush with the top of the unit, provided adequate space for service is considered.14. Be sure to note any other considera ons, such as aesthe cs or privacy concerns, that may affect the safety or enjoyment of using the hot tub.Outdoor Installa on Considera ons:1. Local electrical and plumbing codes.2. Consider local codes pertaining to fencing, enclosures, walls, electrical and plumbing. You will need to ensure that your hot tub is an adequate distance from power lines, both aboveground and underground. Your hot tub will also need to be childproofed.3. View from house for aesthe cs and supervisory needs.4. Distance from house for winter me use.5. Nigh me ligh ng.
TM 9Installa on Guidelines and Site Prepara onOutdoor Installa on Considera ons (cont’d):6. Locate the hot tub with an awareness to sunlight exposure, views, access, property lines, ligh ng, wind direc on, shielding, sep c tanks, plants, trees. (Chemicals in the water splashed from your hot tub may damage nearby plant life.)7. Consider the loca on of the nearest bathroom or dressing room.8. If your hot tub is to be located on a second story, be posi ve support is adequate. Call your builder and a structural engineer.9. Posi oning with adequate space for access to components for maintenance and general servicing. It is suggested 3 . on all cabinet sides.10. Be sure to note any other considera ons, such as aesthe cs or privacy concerns, that may affect the safety or enjoyment of using the hot tub.11. Provide adequate drainage away from the equipment and adequate eleva on to allow draining by siphon, should it be required.12. Loca on of electrical supply. 120/240 volt systems require hard wire installed from the electrical source to the spa support pack terminal. ALL EQUIPMENT MUST BE GROUND FAULT CIRCUIT PROTECTED (NOT SUPPLIED) AT THE POWER SOURCE. ALL ELECTRICAL WIRING OF THE SPA SUPPORT EQUIPMENT MUST COMPLY WITH THE NATIONAL ELECTRIC CODE.13. Loca ons at least 5 (1.52 m) from all metal surfaces. (A spa may be installed within 5 feet of metals surfaces providing each metal surface is permanently connected by a No. 6AWG (8.4 mm2) copper conductor a ached to the wire connector on the terminal box provided for this purpose.) ALL INSTALLATIONS MUST COMPLY WITH ARTICLE 680 OF THE U.S. NATIONAL ELECTRIC CODE AND ANSI/NFPA 70-1984.Par ally or Fully Recessed Installa ons:WSINC Spas does not recommend this type of installa on, although if this is what you have chosen for your new hot tub, please review the following considera ons.1. A system for preven ng collec on and pooling of water must be designed in accordance to local authori es.2. If installed in designated floodways, addi onal a en on to maximum water load entering that floodway must be addressed to prevent water from accumula ng below grade. The hot tub is not designed to be submerged in water and will void all warran es.3. Unit must be level and self-suppor ng and NEVER backfilled with sand, gravel or dirt. This will void all warran es.4. Plan for complete drainage.5. Must have proper ven la on so equipment does not overheat.6. Must provide at least 3 feet of access around all sides of the hot tub. Warranty does not cover costs associated with gaining access for service and maintenance.7. Below grade drainage needs to be evaluated based upon specific region rainfalls. This analysis must be done by a qualified local engineer to ensure proper drainage.
TM 10Installa on and Ini al Start-Up Instruc onsOnce the hot tub is in its final loca on perform the following steps to begin the start-up procedure.1. Consult the specifica on sheet for your specific hot tub model to locate the electrical spa pack. Remove the cabinet panel exposing pack for electric connec on comple on.2. Consult the specifica on sheet to locate all the pumps for your specific model, then remove appropriate cabinet panels. Be sure all pump and heater unions are secure.3. Inspect the hot tub for any dirt or par cles that may have fallen onto the surface a er the plas c was removed from the unit. Wipe the hot tub with a so damp sponge.4. Ensure your water source is safe for hot tub use. Water may contain minerals that could cause stains or deposits. Water with high mineral count may discolor the water once a sani zer is added.5. Let the water run out of your garden hose for several minutes before filling the hot tub spa. This will flush out stagnant water possibly harboring bacteria.6. Once the hot tub is filled, turn the circuit breaker on. The spa will turn on and start the circula on pump.7. It may be necessary to bleed air from the pump or pumps on your spa, if a er start up your spa pumps do not operate. Due to the nature of water flow and hydrotherapy pumps, please be advised that air locking of pumps may occur. WSINC Spas has taken measures to reduce the possibility of this, but it s ll may occur, especially a er refilling a hot tub. This is not a service covered under warranty. To relieve an airlock situa on, turn the pump off, loosen the diverter by removing the handle, loosen top by turning counter-clockwise. You may possibly hear air come out when it is loosened, a er a few seconds ghten. Turn the pump on to see if proper jet flow has been achieved. If proper jet flow has not been achieved, repeat process.8. Open air regulators allowing maximum flow through jets assuring pump opera on.9. Refer to Control sec on for hea ng, filtra on cycles and func on for the model / series of your hot tub.10. Adjust water chemistry according to the instruc ons provided in water chemistry guidelines sec on.11. View current water temp on the control panel and set to desired level. Water will heat approximately 4-5 degrees an hour. Times may vary.12. Adjust water chemistry according to the instruc ons provided in water chemistry guidelines sec on.13. Remove the hot tub cover from the box and place it on the unit.
TM 11Wiring GuidelinesELECTRICAL REQUIREMENTSELECTRICIAN MUST READ THE FOLLOWING INFORMATION PRIOR TO INSTALLATION.Electrical connec ons made improperly, or the use of wire gauge sizes for incoming power which are too small, may con nually blow fuses in the electrical equipment support box, may damage the internal electrical controls and components, may be unsafe and in any case will void the spa warranty.It is the responsibility of the hot tub spa owner to ensure that electrical connec ons are made by a qualified electrician in accordance with the Na onal Electrical Code and any local and state electrical codes in force at the me of installa on.
IMPORTANT !!ALL EQUIPMENT MODELS ARE 120/240 VOLT, 60 CYCLE FOR STATE-SIDE, U.S. INSTALLATIONS, AND 50 HZ FOR EXPORT, CE, INSTALLATIONS.All hot tubs must be permanently connected.All hot tub support systems are mul ple supply circuits.All hot tub systems require the installa on of a ground fault circuit interrupter (GFCI) protector or equivalent; (RCD, for export installs), at the power source (NOT SUPPLIED BY WSINC SPAS) by a qualified electrician in accordance with all codes and regula ons. Refer to typical GFCI installa on photos and illustra ons on the following pages.Prior to each use, tes ng of the GFCI (or equivalent RCD) is required! Refer to the maintenance sec on of this manual for instruc onsAll hot tub support equipment must be bonded (grounded) to the pressure connector located within the control support box as well as the outside of the control support box. (see wiring schemac below and references onfollowing pages)Disconnect all electrical supplies and contact a qualified technician before servicing.All hot tub installa ons are to be performed by a licensed electrician and in accordance with all local and na onal codes.
Hot Tub Wiring Schema c for Cer fied Electricians’ Reference Only
O 1Main Panel Circuit Breaker G.F.C.I.
Wire “A”
Disconnect
Wire “B” *
Hot Tub
Op on 2Main Panel Circuit Breaker
Wire “A”
D G.F.C.I.
* Na onal U.S. code recommends distance not to exceed 15 .
Wire “B” *
Hot Tub
TM 12Electrical Guidelines–State -Side Installa onsATTENTION ELECTRICIAN:All WSINC Hot Tub Units must be installed with an approved G.F.C.I. in accordance with all applicable codes. Installa on of G.F.C.I. varies among those manufacturers. Follow eachmanufacturer’s guidelines to ensure proper opera on and protec on of hot tub occupants. This diagram is a “Typical” installa on to be used only as a reference for the installing electrician.IMPORTANT: 6 Gauge Copper Wire MUST Be Used. Never Use Aluminum Wire.Test GFCI Monthly and Prior to Each Use.Typical Installa on Breaker Box Class A 50 amp, 120/240 volt, GFCI
Ground Bar A ached To Box Input & OutputGround to Hot TubGround Input Load 120V (Black) To Hot TubLoad 120V (Red) To Hot TubLoad Neutral (White) To Hot TubTo Hot Tub (OUTPUT)TO BE NOTED: Installa on of this GFCI Circuit Breaker, including ampere sizing and choice of wire must be made by a qualified electrician, in accordance with the Na onal Electrical Code, and all applicable federal, state and local codes and regula ons in effect at the me of installa on.
Line (BLACK) House InputLine (RED) House InputPig Tail (WHITE) From GFCI Breaker Going to Neutral Bar in Box Load Neutral BarLine Neutral (WHITE) House InputFrom House (INPUT)TO BE NOTED: The white neutral wire from the back of the GFCI Circuit Breaker MUST be connected to an incoming Line Neutral. The internal mechanism of the GFCI requires this Neutral connec on for proper GFCI func on.
TM 13Electrical Guidelines (60Hz) North AmericaFOR QUALIFIED ELECTRICIAN REFERENCE ONLY! All installa ons and connec ons are to be performed by a qualified, licensed electrician only and in accordance with the Na onal electric code and all applicable local regula ons.Ensure power is turned off prior to making any electrical connec ons.
!WARNING!
ATTENTION ELECTRICIAN:All hot tub units must be installed with a Class A 50 Amp Ground Fault Circuit Interrupter (not supplied) in accordance with the Na onal Electric Code and all applicable local codes. Installa on of GFCI varies among those manufacturers. Follow each manufacturer’s guidelines to ensure proper opera on and protec on of spa occupants.
IMPORTANT: 6 Gauge Copper Wire MUST Be Used.Never use Aluminum Wire!! Test GFCI Monthly and Prior to Each Use.Correct wiring of the electrical service box, GFCI and pack terminal block is essen al. Contac ng a qualified electrician may be necessary.*If connected to a 3 wire system, no 240V component will operate.
240V (4 wires)N L1 L2 G
To install the wiring for the spa equipment controller, a Phillips screwdriver and a flat screwdriver will be needed.Loosen the 3 screws of the spa pack lid and open it. Remove 70 mm (3″) of cable insula on. Strip away 25 mm (1/2″) of each wire insula on.Pull the cable through the cutout of the box and use an IEC cer fied plas c bushing that will maintain the IPX5 ra ng.The power cord must be in accordance with the na onal electrical code of the country in which it’s to be installed and must maintain IPX5 ra ng. Make sure that only the uncut sheathing is clamped at this opening.Push the color-coded wires into the terminals as indicated on the s cker, use the flat screwdriver to ghten the bolts on the terminals.A er making sure wire connec ons are secure, push them back into the box and close the lid.Tighten the 3 screws of the spa pack lid.
TM 14Electrical Guidelines–Export Installa onsFOR QUALIFIED ELECTRICIAN REFERENCE ONLY! All installa ons and connec ons are to be performed by a qualified, licensed electrician only and in accordance with all applicable local regula ons. Iden fy the correct CE pla orm on the spa unit,in accordance with the home’s electrical output and follow the guidelines below. ENSURE POWER IS TURNED OFF PRIOR TO MAKING ANY ELECTRICAL CONNECTIONS.
!WARNING!
ATTENTION ELECTRICIAN:All hot tub units must be connected to a circuit protected by a residual current device (RCD) having a rated opera ng residual-current not exceeding 30 mA (not supplied). Proper wiring of the electrical service box, RCD and the terminal block is essen al! Check your electrical code for all regula ons that apply.
1-Phase
IMPORTANT: Only Copper Wire MUST Be UsedNever use Aluminum Wire!! Test RCD Monthly and Prior to Each Use.
2-Phases with single neutral
3-Phases Delta
3-Phases with single neutral
Connect PJ1 between P7 and P13. Connect PJ2 between P10 and P74.
Connect PJ1 between P7 and P10. Connect PJ2 between P13 and P74.
Connect PJ1 between P7 and P10. Connect PJ2 between P13 and P74.
Connect PJ1 between P7 and P10. Connect PJ2 between P11 and P13.
Disconnect power before star ng electrical work! To complete the electrical connec ons, you will need a Phillips screwdriver and flat-head screwdriver. Remove the screws from the system control lid and remove it. Strip away 5 1/2″ (142 mm) of cable insula on. Strip away 1″ (25 mm) of insula on from each wire. Pull the cable through the cutout of the box and secure it with a NPT strain relief (hole diameter 1,335″ –34,42 mm). For CE use an IEC cer fied plas c bushing that will maintain the IPX5 ra ng. Ensure the NPT strain relief clamps around the outer sheath of the cable. Insert each wire into the appropriate socket of the main entry terminal block according to the color code indicated on the s cker. Use a flat-head screwdriver to ghten the screws on the terminal. A er making sure wires are securely connected, push them back into the box and replace the cover. Do not over- ghten cover screws (torque to 8 in. lb max (0.9 N.m)). Connect the bonding conductor to the bonding lug on the front of the spa pack (a grounded electrode conductor should be used to connect the equipment grounding conductors).Electrical connec ons should be made only by qualified personnel and in accordance with local regula ons.
TM 15Water Chemistry BasicsThe Importance of Proper Water ChemistryEvapora on: Only pure water evaporates leaving a higher concentra on of salts, metals, minerals and unused chemicals in the remaining hot tub water. Over me, the water can become saturated with these impuri es causing stain and scales to build up on the spa walls and equipment components. Discolora on and possible corrosion may occur on fi ngs, pillows and cover.Hot Tub Users: Occupants introduce contaminants to the water. That level of contamina on is dependent on the number of users, me used and frequency of use. Skin lo ons and detergent residue in bathing suits may cause excessive foaming and cloudy water.Temperature: Spa hot tubs are normally kept in the range of 87°F to 102°F. These warm temperatures increase evapora on, increasing the solidifica on of minerals, metals and scale forma on. The heat level also increases the need for proper sanita on to inhibit bacteria growth.Surrounding Elements: Most hot tubs are installed in the backyard where occupants introduce grass, leaves, insects, dust, etc. from the environment. Both indoor and outdoor installa ons are exposed to pollen, dust, etc. in the surrounding air.Adhere to the rou ne maintenance suggested in this manual for proper water chemistry and maximum enjoyment or your new hot tub.Basic Understanding of Water CareFiltra on: Cartridge filters in the systems remove dust, debris, algae that are con nuously entering the spa. The frequency of filtra on is programmed at the spa side control and dependent upon your individual use pa erns. The cartridge is recommended to be changed at least once a month and cleaned per the instruc ons under maintenance. A spare cartridge is recommended to avoid shut-down during the cleaning process.Shocking the Water: This is the term used when super chlorina ng the water by adding extra chlorine raising the chlorine level above 8 ppm (part per million) or by adding a non-chlorine (oxidizer) to eliminate chloramines or bromamines. The non-chlorine addi ve releases oxygen into the water ac ng as a chlorinator. Do not enter the water un l the chlorine level as below 5 ppm. The non-chlorine addi ve will not treat bacteria.Total Alkalinity: This is a measurement of the water’s ability to maintain a proper pH level. Total alkalinity is measured in ppm from 0 – 400+ with the op mum reading 100-120 ppm. With low alkalinity, the pH level will flip easily. With a high alkalinity reading, it becomes difficult to regulate.pH levels: This a measurement of acidity (ac ve hydrogen) in the water. pH is not measured in ppm but on a scale of 0-14 with 7.4–7.6 being the neutral desired level. Anything below 7 is considered acidic and will cause eye and skin irrita on and corrode metals with excessive chlorine loss. Anything above the neutral range may cause cloudy water, eye and skin irrita on and scale forma on. This level should never be below 7.2 or above 7.6.Ozone Sanita on: Ozone is a natural sani zer, a byproduct of oxygen; O3 . It has been used successfull for may years as a purifier of drinking water. Ozone kills bacteria and has an “a er rain” smell as it leaves the spa water. There is no test for ozone levels in the spa water. It is introduced into the spa water by an ozonator component located behind the cabinet wall. It is oper- a ng during the filtra on cycle of the pump and is easily programmed at the spa side control. This is a virtually maintenance-free treatment for sani zing the spa water keeping the water clear and odor free. It is necessary to adjust pH levels, alkalinity and shock as needed.Chlorine / Bromine as Sani zers: Only sodium dichlor, granular, is approved for spa use . This is a fast dissolving, pH neutral chlorine. Chlorine immediately sani zes and levels should be kept between 2-4 ppm. Bromine is a slow dissolve chemical which takes up to a few days to build a reserve and test levels. Bromine levels should also read between 2-4 ppm.Calcium Hardness: Water that is considered too hard (over 250 ppm) may cause scale forma on in electrical components and water too low (less than 150 ppm) may also have a nega ve effect on components.Foaming: Body oils, lo ons cosme cs, cleaners, high pH levels, algaecides and detergents o en cause foaming. Foam can also be a result of low calcium and sani zer levels.PLEASE BE AWARE THE USE OF BAQUA SPA WILL CAUSE DAMAGE TO HOT TUB COMPONENTS AND VOID WARRANTY.
Water Maintenance and CareWater Care Ini al Start-Up
TM 16
Improper use of hot tub chemicals may be dangerous and could damage your hot tub spa and cover. Since this damage is not covered by the warranty, it is extremely important to take precau ons when using these products. Only use chemicals and cleaning agents designed for hot tubs. Damage resul ng from the use of non-recommended chemicals and/or cleaning agents is not covered under the warranty. Following the procedures in this guide will make the maintenance and care of your hot tub simple and reliable.
Proper Handling of ChemicalsKeep all chemicals out of the reach of children. Always keep lids on chemicals when not in use and store in a cool, dry loca on away from direct sunlight. Do not store chemicals within the interior of the hot tub cabinet. Do not interchange caps or measuring scoops for different types of chemicals. Do not smoke around chemicals. Some may emit highly flammable fumes. In case of contact or if a doctor is required, bring the chemical container to medical authori es for proper treatment. Never use swimming pool chemicals in your hot tub. This may void the warranty. Never mix chemicals or chemical solu ons directly with each other. Always add chemicals to water when mixing them. Never add water to chemicals.
Important: Before using chemicals, read the labels and follow direc ons carefully.Always add the chemicals directly to the hot tub water, either in a suitable feeder, distributed over the water surface, or poured into the water, preferable with the pump on.Never add chemicals to the water while persons are using it.Leave the cover off and circulate the water for at least 15 minutes a er adding chemicals to effec vely distribute the chemicals and allow odors to escape.
Ini al Start-Up 1. Never use more than 50% so ened water when filling the hot tub. It is suggested to use an in-line filter on the hose whenfilling to prevent many minerals from entering the water making balancing and adjus ng the water easier.2. Add a sequestering agent to treat suspended minerals in the water during this ini al fill. Allow water to circulate and filter for at least half an hour before adding addi onal chemicals.3. Test water for pH, total alkalinity and calcium hardness. Acceptable levels for pH are 7.4-7.6, for total alkalinity 100-120 ppm and calcium hardness between 150-250 ppm.4. Adjust pH and total alkalinity per the instruc ons on the chemical bo le. Allow the chemicals to circulate and wait at least 24 hours to retest.5. Adjust and retest as necessary.6. Add concentrated chlorina ng granules (sodium dichlor) un l a level of 5-8 ppm is reached to effec vely treat ini al fill water. Add this chlorine by broadcas ng over the water surface while the pumps are opera ng. Do not use the hot tub un l that level drops to below 5 ppm. DO NOT add the chlorine granules un l a er the pH, alkalinity and calcium hardness levels are appropriately met. Do not use a floa ng dispenser and never use trichlor. Hot tub water care is NOT like pool care and the WSINC Spas effec ve ozone systems reduce the amount of chemicals required. High doses of chemical cause component damage and may void the warranty.Hot tubs may be treated with AquaFinesse or Eco One water care systems that maintain pH, and alkalinity levels on a monthly rou ne using less chemicals than standard rou nes. These systems have been formulated to work in conjunc on with the EverPureTM and Everpure2TM systems and the use of dichlor as the sani zing agent.
Water Maintenance and CareWater Care Schedule
TM 17
Before Use: Each me before the unit is used, check the water with a test strip for proper sanita on levels and adjust accordingly achieving the op mum 2-4 ppm level. The unit should not be used if the level is 5 ppm or higher.
Every Other Day: Using test strips, monitor the pH, alkalinity and sani zer levels. The pH should read between 7.4-7.6, alkalinity between 100-120 ppm.Weekly: Add non-chlorine shock as needed to maintain correct level dependent upon amount of users, frequency and length of use during that week.
Monthly: Change the cartridge filter. Soak overnight in a non-sudsing cleanser, preferably Filter Clean available at your retailer. Rinse well and replace. Be sure to turn off all circula on for removal and replacement. Review in Maintenance sec on.Every 6 Months: Drain and refill your unit. Wipe down the acrylic surface, install a clean filter. Refer to the Maintenance sec on.
Troubleshoo ng Reference
Symptom Probable Cause
Suggested Correc on
Cloudy Water
High total alkalinity levels, High pH levels, High calcium hardness. Algae growth, low sani zer levels, high user load, pets, rain. Overuse of defoamer.
Test levels and make correc ng adjustments.
Colored Water Foaming
Red-Brown; overall imbalance Blue-Green; high pH level.Low calcium hardness. Build up of soaps, lo ons, organic ma er, etc.
Brown-Red; Test pH, alkalinity and calcium hardness. Drain and refill if necessary. Blue-Green; Test pH and make adjustments.Raise calcium hardness level. Use defoaming agent. Replace filter. Drain if necessary.
Skin/Eye Irrita on
pH level imbalance. Low sani zer level.
Test pH, alkalinity and sani zer levels. Make adjustments. Shock if necessary.
Stains at Waterline, Pillows, etc.
Low alkalinity, pH levels.
Adjust pH and alkalinity. Drain, clean off stained areas, change filter and refill.
pH Fluctua on
Low alkalinity levels.
Test alkalinity level and make adjustments.
pH Resistance
High alkalinity levels.
Test alkalinity level and make adjustments.
Sani zer Inefficiency
High pH and/or alkalinity level.
Test both levels and make adjustments.
Scale Forma on
High pH, calcium harness and/or alkalinity levels.
Test all levels and make adjustments. Drain and refill if necessary.
Algae Forma on
Low sani zer level.
Clean spa walls, add algaecide*, add shock.
Corrosion in Fi ngs and Low pH and/or alkalinity levels. High
Components
chlorine level.
Test all levels and make adjustments. (This build-up may cause opera on failure and void warranty.)
* Avoid using any biguanide or copper based algaecide in the unit. Use of these products is not recommended and may void the warranty.
TM 18Regular MaintenanceRegular Hot Tub Maintenance ProceduresThere is some basic maintenance that will need to be performed on your hot tub. By following these basic maintenance suggested procedures, you will insure that your spa provides years of service. These basic maintenance procedures are not covered under warranty.Tes ng the G.F.C.I. (equivalent RCD for export installa ons)Ground Fault Circuit Interrupter (G.F.C.I.) protec on for the hot tub should be tested prior to each use by the homeowner. With the hot tub in opera on, push the “test” bu on on the G.F.C.I. breaker at the panel box. The spa should shut down immediately. Now reset the G.F.C.I. The hot tub should return to normal opera on. If the G.F.C.I. fails to operate in this manner, there exists a possibility of electrical shock. Discon nue hot tub opera on by turning off power and disconnec ng the power source and no fy a qualified electrician for iden fica on and correc on of the problem.Cleaning JetsMost of the jets in your hot tub are able to be turned on or off. Over me they may become difficult to turn. When this happens it will be necessary to remove the jet and clean any grit or debris from the jet body. To remove the jet you will need to turn the face of it counter clockwise un l it stops. Next con nue to turn the jet counter clockwise as you pull on the face. The jet will then pull away from the jet body. Clean jet body with cloth to remove all debris.To clean the jet barrels you can soak them overnight in white vinegar. Once the jet has soaked overnight rinse thoroughly with water. To reinsert the jet barrel into the jet body simply put the barrel back into the body and push while turning clockwise.Cleaning Diverter ValvesDue to mineral deposits, grit, and sand that may get into the internal parts of the diverter valve, it may become hard to turn or lock up completely. In the event this happens it will become necessary to remove the handle, cap, and puck to clean out the diverter valve. Follow the steps below to clean out the diverter valve.1. Turn off power to spa. 2. Remove handle and loosen diverter valve cap. If that cap can not be removed by hand you may need to use a wrench. Before you place a wrench on the cap cover it first with a clean rag. 3. Pull the cap off of the diverter valve. The puck may or may not come out with the lid. You may need to pull the puck out of the body with a pair of plyers. 4. Wipe down the puck as well as the diverter body to remove all grit and debris. Soak in white vinegar if needed. 5. Place the puck back into the diverter body. Check the large o-ring to make sure it is seated correctly on top of the diverter housing. 6. Check the two stem o-rings to make sure they are both in the center of the lid before reinstalling and ghtening the lid. 7. Reinstall the handle and turn the power back on.Cabinet CareYour hot tub cabinet is constructed from aluminum material designed to be durable, tough, and virtually maintenance-free. It may require periodic cleaning with a non-abrasive cleaner and/or rinsed with a hose.Pillow CareYour hot tub pillows should periodically be rinsed to clear them of any chemical residue. If the unit is not intended to be used for a period of me, it is recommended to remove them for extended life.
TM 19Regular MaintenanceThermal Cover Care Always use the locking thermal cover when not in use to reduce heat-up me, opera ng costs and keep unwanted out. To prolong the life of the cover, handle it with care and clean it regularly using mild soap and water. Periodic treatments with a vinyl condi oner will help protect against deteriora on caused by UV rays from the sun. Never allow anyone to stand or sit on the cover, and avoid dragging it across rough surfaces. Be sure to lock all straps when not in use for safety and to prevent wind damage. Keep cover open at least 15 minutes a er adding chemicals.Filter Cartridge Care Hot tub water filtra on begins as soon as the flow is steady through the pump. As the filter cartridge removes dirt from the water, the accumulated debris will cause a resistance to flow. When this is no ced, along with cloudy water, clean or replace the filter element as noted below. This generally occurs monthly depending upon use and water care.Hot Tub Acrylic Surface Care To preserve the sheen of the acrylic surface, clean and sani ze with clean water to remove any par cles and use rubbing alcohol or a non-abrasive, non-sudsing cleaner to wipe clean. Use a so , lint free cloth and never use an aggressive solvent such as a lacquer thinner or acetone which will cause damage to the acrylic.Ozone / Plumbing / Lighting Care Please contact a qualified service technician
Regular Maintenance
TM 20
Periodic Water Draining and Refilling
A er a certain me, you may find the addi on of chemicals will not clarify or eliminate odors in the spa. This is an indica on the water needs to be drained and replaced. Generally, depending upon bather load and water chemistry maintenance, this may need done every 3 months. With the use of ozone, this may need done less frequently.
1. Reduce set temperature to 59°F (15°C). 2. Turn off all power. 3. Connect a garden hose to the recessed drain valve found on the side of your hot tub cabinet, by slowlypulling the cap out all the way (approximately 2″) and turn cap counterclockwise to remove. A ach the hoseand pull valve 1″, this will start the draining process. A er draining the spa, replace the cap and push thevalve all the way in. Note: Unscrew the large nut around the drain valve to remove the cabinetpanel from the spa for servicing, if necessary. 4. Clean cartridge filter as noted previously in this sec on regarding maintenance recommenda ons. 5. Clean acrylic shell surface with non-sudsing cleanser per maintenance recommenda ons. 6. Begin filling the hot tub. We recommend filling the hot tub to approx. the pillow bo om. During the filling process periodicallycheck the unions to ensure they are ght and no water is leaking out.7. Once the hot tub is filled, turn the circuit breaker on. The spa will turn on and start the circula on pump. 8. It may be necessary to bleed air from the pump or pumps on your hot tub, if a er start up your spa pumps do not operate. Dueto the nature of water flow and hydrotherapy pumps, please be advised that air locking of pumps may occur. WSINC Spas has taken measures to reduce the possibility of this, but it s ll may occur, especially a er refilling a hot tub. This is not a servicecovered under warranty. To relieve an airlock situa on, loosen the pump union on the discharge side of the pump. You maypossibly hear air come out when union is loosened, a er a few seconds ghten the union. Turn the pump on to see if proper jetflow has been achieved. If proper jet flow has not been achieved repeat process.9. Open air regulators allowing maximum flow through jets assuring pump opera on. 10. Refer to Control sec on for hea ng, filtra on cycles and func on. 11. Adjust water chemistry according to the instruc ons provided in water chemistry guidelines sec on. 12. View current water temp on the control panel and set to desired level. Water will heat approximately 1 2 degrees an hour.Times may vary.13. Close cover to expedite hea ng and assure safety. Always keep the cover locked when not in use. Keep the keys in a safe place, out of the reach of children.
Winterizing the Hot TubYour hot tub has been designed to be used year-round and it is certainly suggested that you enjoy the many benefits of enjoying your purchase in any season. If you should decide to not use your hot tub during the winter months, it must be cared for properly to avoid damage. During those months of shut-down, we recommend the unit being checked periodically to assure no water is entering the unit causing poten al freezing resul ng in damage. Your warranty does not cover this type of damage, both structural and opera onal.1. Turn off at circuit breaker, open air controls and jets, drain completely using drain valve and sump pump if needed. 2. Remove filter cartridges and all cabinet panels to access equipment. 3. Loosen pump unions and winterizing plug from face of pump. Replace plugs a er all water has been cleared from the unit. 4. Use a ShopVac in blowing mode to remove all water from return and suc on lines. 5. To remove water from the air channel; the LX Series spas equipped with the Air’assage design, turn power back on. Turn “Bubbler” on for several minutes to spray out water. 6. Use the wet vacuum to pull all water from jets. You may choose to use a non-toxic RV type an -freeze to assure freeze preven on and remove ALL prior to next use. 7. Replace all cabinet panels. 8. Cover the unit with hot tub thermal cover, lock in place.
Storing the Hot TubThe hot tub shell is to never be unprotected and uninsulated during storage. Never use a clear plas c wrap or it’s like to cover it. Never leave unprotected in direct sunlight as it can damage the acrylic and fi ngs, not covered under warranty. Always use the thermal cover. Do not allow, even if winterized, the unit in cold temperatures 0°F or below. If it will be exposed to these temperatures, keep the unit filled and set to the lowest opera ng temperature se ng.
TM21Basic Troubleshoo ngA good general rule is to visually inspect your spa and equipment area frequently. If anything looks broken, worn, or incorrect, contact your electrician or spa retailer. A simple repair may prevent an injury or more serious problems requiring expensive repairs. If your spa is not opera ng, check the following:1. Nothing on the hot tub operates Check power source G.F.C.I. breaker. (or equivalent) Check to assure spa has dedicated circuit. Check the “test” and “reset” bu ons on G.F.C.I. (or equivalent) Check internal fuses. Review control panel for any error code. Refer to that sec on of this manual.2. Pump does not work Check all items above. Check filter; clean or replace cartridge. Check for blockages (restric ons) at suc ons, skimmer and pump. Push “pump” bu on(s) to check if high speed is func oning, on a dual-speed pump.3. Inadequate jet ac on Make sure jets are turned on. Make sure air controls are open. Check for restric ons (blockages) in jets and/or main skimmer and pump. Check water level. Push “pump” bu on(s) to check if high speed is func oning on a dual-speed pump. Check to be sure the diverter valve is in center posi on. Check for dirty filters and change if necessary.4. No heat Check all steps under part “1”. Check temperature se ngs. Check for clogged filter element and other restric ons. Check water level. Check if pump is running.5. No light Check “light” bu on. Check G.F.C.I. (or equivalent) “test” and “reset” bu ons.6. Water is cloudy Increase circula on cycle. Test water chemistry. Clean/replace filter cartridge.7. GFCI or equivalent is tripping A ground fault circuit interrupter (GFCI) is required by the Na onal Electric Code for your protec on. The tripping of the GFCI may be caused by a component on the spa or by an electrical problem. Electrical problems include although are not limited to, a faulty GFCI breaker, spa component, power fluctua ons, or improper wiring. If this new electrical service and GFCI installa on, an instantly tripping GFCI may likely be caused by improper wiring of the neutral from the GFCI to the spa. Contact a qualified technician to rec fy the problem.If above checks do not solve the problem, contact a qualified service technician.
References
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