User Manual of Xiaowa Robotic Vacuum CleanerPlease read this user manual carefully before use and keep it well for future reference
Safety Information
Restrictions
- This product is designed for indoor floor cleaning only, Please do not use it outdoors (such as an open-ended terrace), on any surface instead of the ground (such as a sofa). or in a commercial or industrial environment
- Please do not use the product on any elevated surface without barriers (such as the floor of a loft, an open-ended terrace and the surface of furniture
- Please do not use the product when the temperature is higher than 40°C or lower than 4°C, or there is any liquid or sticky substance on the floor
- Before using the product, please put aside wires on the floor to avoid them being dragged around when the cleaner is working
- To prevent the cleaner from being blocked whilst it is working and your valuables from any damage from slight crashes. please clean up fragile objects and odds and ends on the floor before switching on the cleaner (such as vases and plastic bags)
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge.unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance ( CB )
- This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision ( EU )
- Please keep the main brush cleaning tools out of reach of children
- Do not place any object (including children and pets) on the cleaner, no matter whether it is working or not
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts
- Do not use the cleaner on any burning object (such as a burning cigarette butt)
- Do not use the cleaner on plush carpets (the cleaner might not work well on some dark—colored carpets either)
- Do not use the cleaner to clean hard or sharp objects (such as decoration wastes, glass and nails)
- Do not carry the cleaner by the cap on the distance laser sensor, the cover on the main unit or the collision buffer
- The appliance must be switched off and the plug must be removed from the socket outlet before cleaning or maintaining the appliance
- Do not use a wet piece of cloth or any liquid to clean any part of the product
- Do not use the mopping module on carpets
- Please use the product according to the manual. Any loss or damage caused from improper use will be borne by the user Battery and Charging WARNING For the purposes of recharging the battery, only use the detachable supply Unit Xiaowa CDZO3RR or CDZO4RR provided with this appliance
- Do not arbitrarily dismantle, repair or modify the battery or dock charger
- Please keep the dock charger away from heat (such as heating plates)
- The battery must be removed from the appliance before it is scrapped
- The appliance must be disconnected from the supply mains when removing the battery
- The battery is to be disposed of safely. Please do not discard waste batteries. Leave them to a professional recycling organization
- Do not wipe or clean the chargers shrapnel with a piece of a wet cloth or wet hands
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard
- Please make sure the cleaner is powered off in shipment and the original packaging is advised
• If left unused for a long period, please store the cleaner in a cool and dry place after having it fully charged and switched off, charge it at least every three months to avoid the battery being over-discharged.Table of Faults of Robotic Vacuum Cleaner
| Item | Faults |
| Main Unit | Failure of the functions given in the manual |
| Failure of power on | |
| Malfunction of the main brush, the side brush, the fan or the main wheel | |
| Dock Charger | Failure of charging the main unit |
| Power cable | Failure of supply electricity to the dock charger |
Dock Charger Xiaowa CDZO3RR/ CDZO4RR suitable for Xiaowa Robotic Vacuum Cleaner: E2*****.E3.****( *can be 0 to 9. A to Z. a to z. “—”, “2. Y. “f or blank, for marketing purpose.), which build—in Rechargeable Li-ion battery pack.Rechargeable Li-ion battery pack information
| Product model | E2,***.(*can be 0 to 9. A to Z. a to z. “—”. “_”. “\”, “/” or blank. for marketing purpose.) | E3*****( -can be 0 to 9. A to Z. a to z, “—”. “_”, ” \”, “/” or blank, for marketing purpose.) |
| Model | BRR-1P4S-26005/BRR-1P4S-2600D | BRR-2P45-5200S/BRR-2P45-5200D |
| Rated capacity | 2600mAh/37.44Wh | 5200mAh/74.88Wh |
| Rated voltage | 14.4VDC | 14.4VDC |
| Limited charge voltage | 16.8VDC | 16.8VDC |
| Cell number | 4 | 8 |
Laser Safety The laser distance sensor of this product meets the standards for Class I Laser Products in IEC 60825-1:2014 and will not generate hazardous laser radiation
Introduction
Machine
Part list
Dust bin Machine
1 Clip the dock charger into the groove of the waterproof mat and install it in place
2 Place the dock charger against a wall on a level floor and connect it to the power supply
Notes:• Ensure that 0.5 m or above in two sides and 1.5 m in the front are retained for the dock charger• The power cable, when being vertical to the floor, maybe dragged by the machine body, thereby resulting in displacement or disconnection of the dock charger• The dock charger indicator is normally on when the dock charger is electrified, and off when the dock charger works3 Power on and chargePress and hold the (
) key to power on, wait until the power light is normally on, and then dock the machine body to the dock charger for charging
Note: The machine may not be powered on when the battery is low. Please directly dock the machine body to the dock charger4 Connect your mobile phone client (this can be skipped)
Note: When your mobile phone fails to connect to the machine, please refer to “User Manual” – “Reset WIFI”5 Install the mopping moduleRefill the water tank: open the water tank and reinstall the water tank cover after refilling with tap water
Note: Please be aware that some floor cleaners or disinfectants may cause blockage of the water tank filter2) Install the mopping cloth: dampen the mopping cloth and squeeze it dry. Insert it to the end along the slot of the water tank and stick it firmly
Note: Do not use the mopping module when there is nobody at home
3) Install the module: push the module in parallel along with the alignment signs on the rear of the machine and on the mopping module. It is installed in place when you hear a “click” sound.
Note: To get a better mopping effect, it is recommended to install the mopping module after cleaning for 3 times
6 Start cleaning
When the power light changes from white breathing flash to normally on, charging completes. Press the 0 key or use your mobile phone client to start cleaning Note: • Do not use the mopping module when there is nobody at home • It is recommended to clean the mopping cloth every 30 minutes to ensure water flow rate and cleaning effect
7 Remove the mopping module
After the machine completes cleaning and returns to the dock charger, use your hands to push two buckles in two sides, drag the mopping module backwards and remove it
Note:• Remove the mopping module when the machine is charging or left unused. Empty water residue in the water tank and clean the mopping cloth to prevent mildew or undesirable odor• When the dock charger is placed on a wooden floor, always place a moisture-proof mat thereunder to avoid moisture on the floor
Routine Maintenance
Main brush *Clean weekly1. Flip the machine over and push the buckle to remove the main brush cover2. Lift the main brush up and clean its bearing3. Use the supplied main brush cleaning tool to cut off hair entangled onto the main brush4. Reinstall the main brush and clamp tightly the buckle on the main brush coverNote: It is recommended to replace the main brush every 6-12 months to ensure the cleaning effect
Use of main brush cleaning tool
Dust bin and strainer *Clean weekly1. Remove the top cover of the machine and press the dust bin buckle to lift up and remove the dust bin
2. Open the dust bin cover as indicated by arrow, and empty trash out
Clean the washable strainer *Clean every two weeks1. Open the dust bin cover as indicated by arrow
2. Fill the dust bin with clean water and close the cover. Shake the dust bin and then pour out the dirty water
Note: Please rinse with clean water without adding any detergents3. Remove the filter and rinse with water
Note: Do not touch the surface of the filter with hands, brushes or sharp objects so as to avoid damaging the filter4. Rinse repeatedly and lightly pat the filter to remove any dirt. Continue until it is clean
5. Dry the filter thoroughly and reinstall it before useNote:• Always dry the filter thoroughly before use (dry for at least 24 hours)• It is recommended to alternate between two strainersSide brush <lean monthly1. Flip the machine over to remove the fixing screw on the side brush2. Remove and clean the side brush3. Reinstall the side brush and tighten the screwNote: It is recommended to replace the side brush every 3-6 months to ensure the cleaning effect
Omni-directional wheel <lean monthly1. Flip the machine over and lift the Omni-directional wheel up2. Remove hair and dirt on the wheel body and axle3. Reinstall the wheel body and press tightlyNote: flush it with tap water and reinstall after drying
Mopping cloth *Clean after use1. Remove the mopping cloth from the mopping module
2. Clean the mopping cloth and dry itNote:• Always remove the mopping cloth for cleaning and avoid backflow of dirty water that may block the filter• If the mopping cloth is too dirty, the mopping effect may be affected. Please clean it before use• It is recommended to replace the mopping cloth every 3-6 months to ensure the cleaning effectFilter assembly *Replace every 1-3 months1. Use your finger to remove the filter assemblies on the left and right along notch2. Install a new filter assembly in placeNote: It is recommended to replace a filter assembly every 1-3 months to ensure the cleaning effect, depending on the quality of water and frequency of use.
BatteryThe machine is internally provided with a high-performance lithium-ion rechargeable battery pack. To maintain battery performance, please keep the machine charged in normal useNote: If the machine is left unused for a prolonged period of time, please power it off before storage and charge it at least every 3 months to avoid degradation due to over-dischargeMachine sensor *Clean monthlyUse soft dry cloth to wipe and clean each sensor, including1. Four cliff sensors on the bottom of the machine2. IR decelerate sensor in front of the machine3. Charging contact on the bottom of the machine
Dock charger *Clean monthlyUse a soft dry cloth to clean the charging contact of the dock chargerFirmware updateYou can use your mobile phone client to update firmware for the machine. Please connect it to the dock charger and ensure that the battery capacity is more than 20% before update. The power indicator is fast flashing in white during firmware updateReset systemWhen pressing keys makes no response or the machine cannot be shut down, please try to reset the system by pressing the key; the machine will be restarted automatically after resettingRestoring to Factory DefaultsIf the system still doesn’t work after resetting, please press and hold the
button simultaneously, until the system prompts for “Start restoring initial version”. The machine will be restored to factory defaults in this way
Basic parameters
| Name | Specs | Specs |
| Model | E2*****. (*can be 0 to 9.A to Z. a to z. “—”.“2, “1”. “r or blank.for marketing purpose.) | E3*****. (*can be 0 to 9. A to Z. a to z. “—”. “2. “V, “f or blank,for marketing purpose.) |
| Outline Dimension | 353x350x90.5mm | 353x350x90.5mm |
| Battery | 14.4V/2600mAh lithium battery | 14.4V/5200mAh lithium battery |
| Weight | About3.0kg | About 3.2 kg |
| Wireless connection | WIN Smart Connect | WIFI Smart Connect |
| Voltage rating | 14.4VDC | 14.4VDC |
| Power rating | 54W | 58W |
Dock charger
| Name | Specs |
| Model | CDZO3RR or CDZO4RR |
| Outline Dimension | 151x130x98mm |
| Power rating | 42W |
| Input rating | 100-240VAC |
| Output rating | 20VDC 1.8A |
| Frequency rating | 50-60Hz |
Troubleshooting
When a runtime error occurs, the power indicator flashes in red quickly and a voice prompt is given. Use the table below to solve the problem.
| Fault display | Solution |
| Error 2: Please clean and lightly tap the bumper | The bumper is stuck. Please lightly and repeatedly tap the bumper to remove any foreign matter. If no foreign matter is found, please move the machine to a new location and start it; |
| Error 3: Please move the machine to a place near its original location and start it | The wheels are suspended. Please move the machine to a place near its original location; |
| Error 4: Please wipe the cliff sensor and move the machine to a place near its original location and start it | The machine is suspended. Please move it to a place near its original location and start it. This problem may also be caused when the cliff sensor is too dirty. Please wipe the cliff sensor to eliminate this problem; |
| Error 5: Please remove the main brush to clean the brush and bearing | The main brush may be entangled with foreign matter. Please remove the main brush and its bearing for cleaning; |
| Error 6: Please remove and clean the side brush | The side brush may be entangled with foreign matter. Please remove and clean the side brush; |
| Error 7: Main wheel exception | Please check whether the main wheel is entangled with foreign matter or move the machine to a place near its original location and start it; |
| Error 8: Please clear obstacles around the machine | The machine may get stuck or caught on objects. Please clear obstacles around the machine; |
| Error 9: Please reinstall the dust bin and filter | Please reinstall the dust bin and filter and check that they are installed in place. If the problem persists, please try replacing the filter; |
| Error 10: Please check that the filter is dry or clean the filter | The filter is not completely dry. Please leave it to dry for at least 24 hours.The filter may be blocked. Please clean it.lf the problem persists, please replace the filter; |
| Error 11: A high—intensity magnetic field is detected. Please keep far away from the virtual wall before starting | The machine is too close to the virtual wall when starting up. Please move it to a new location and start it; |
| Error 12: Battery level is too low. Please recharge | Low battery. Please charge it before use; |
| Error 13: Charging error. Please clean the charging contact areas | Please use a dry cloth to wipe the charging contact of the machine and the charging tab of the dock charger: |
| Error 14: Battery error | The battery temperature is too high or too low. Please wait until the battery temperature is normal before use; |
| Error 17: Side brush module error. Please try to reset the system | A malfunction has occurred with the side brush module. Please try resetting the system: |
| Error 18: Vacuum cleaner fan error. Please try to reset the system | A malfunction has occurred with the suction fan. Please try resetting the system: |
| Error 20: Please clean the motion-tracking sensor and place the machine back to its original location and start it | The motion tracking sensor may be dirty or blocked. Please use a drycloth to wipe the motion-tracking sensor and place the machine back to its original location and start it; |
| Error 23: Please clear the signal emission area of the dock charger | The dock charger is blocked by dust or foreign matter. Please remove it. |
| Internal error, please reset the system | Malfunction due to internal error. Please try to reset the system. |
Notes: 1. Resetting the system may solve some problems2. Error 1. error 15. error 16. error 19. error 21 and error 22 are error codes for other models and are not applicable to this machineIf the problem persists after using the recommendations in the table above, contact Roborock at 400-900-1755 or scan the QR code below to access Roborock’s official WeChat account
https://mp.weixin.qq.com/mp/profile_ext?action=home&__biz=MzI0NzU0NjYzMQ==&scene=124#wechat_redirect
Scan the QR code for more information or support
EU Declaration of Conformity
Hereby we:
| Name of manufacturer | Beijing Roborock Technology Co., Ltd. |
| Address | Floor6, Suite6016,6017,6018,BuildingC, Kangjian Baosheng Plaza, No.8 Heiquan Road, Haidian District, Beijing, P.R.CHI NA |
declare that this DoC is issued under our sole responsibility and that the products:
| Product description | Robotic Vacuum Cleaner and Accessories |
| Type(model) designation(s) | E2***** ,E3***** ( *can be 0 to 9, A to Z, a to z, “—”, “_”, “V, “I” or blank, for marketing purpose.) |
are in conformity and verified through testing with the provision of the following EU directives:
| RED Directive 2014/53/EU Article 3.1 a): Safety&Health1. EN 60335-1:2012 + A11:2014 +AC:2014 + A13:20172. EN 60335-2-2:2010 + A11:2012 + A1:20133. 1999/519/EC4. EN 62311:20085. EN 62233:2008 | 1.Household and similar electrical appliances-Safety-Part 1: General requirements 2.Household and similar electrical appliances-Safety-Part 2-2: Particular requirements for vacuum cleaners and water suction cleaning appliance3.COUNCIL RECOMMENDATION of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz)4.Assessment of electronic and electrical equipment related to human exposure restrictions for electromagnetic fields (0 Hz – 300 GHz)5.Measurement methods for electromagnetic fields of household appliance and similar apparatus with regard to human exposure |
| RED Directive 2014/53/EU | 1.Electromagnetic Compatibility (EMC) standard for radio equipment and services;Part 1: Common technical requirements: Harmonized Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU and the essential requirements of article 6 of Directive 2014/30/EU |
| Article 3.1 b): EMC | 2.Electromagnetic Compatibility (EMC) standard for radio equipment and services: |
| 1.Draft EN 301 489-1 V2.2.0 | Part 17: Specific conditions for Broadband Data Transmission Systems: Harmonized |
| 2.Draft EN 301 489-17 V3.2.0 | Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU |
| 3.EN 55014-1:2017 | 3.Electromagnetic Compatibility—Requirements for household appliances. electric tools |
| 4.EN 55014-2: 2015 | and similar apparatus Part 1: Emission |
| 5.EN 61000-3-2:2014 | 4.Electromagnetic compatibility — Requirements for household appliances, electric tools |
| 6.EN 61000-3-3:2013 | and similar apparatus Part 2: Immunity — Product family standard |
| S.Electromagnetic compatibility (EMC)— Part 3-2: Limits — Limits for harmonic current emissions (equipment input current E 16 A per phase). | |
| 6.Electromagnetic compatibility (EMC) —Part 3-3: Limits — Limitation of voltage changes, voltage fluctuations and flicker in public low—voltage supply systems, for equipment with rated current 16 A per phase and not subject to conditional connection. | |
| RED Directive 2014/53/EU | Wideband transmission systems; Data transmission equipment operating in the 2,4 GHz |
| Article 3.2: Radio Spectrum | ISM band and using wide band modulation techniques; Harmonized Standard covering |
| EN 300 328 V2.1.1 | the essential requirements of article 3.2 of Directive 2014/53/EU |
| ROHS Directive 2011/65/EU | Electrotechnical products — Determination of levels of six regulated substances(lead,mercury, cadmium, hexavalent chromium, polybrominated biphenyls, polybrominated |
| EN 62321: 2009 | diphenyl ethers) |
| Product description | Dock Charger and Accessories |
| Type(model) designation(s) | Dock Charger, models: CDZO3RR or CDZO4RR. |
| are in conformity and verified through testing with the provision of the following EU directives: |
| Low Voltage Directive 2014/35/EU1.EN 60335-1:2012 1-A11:20142.EN 60335-2-29:2004 + A2:20093.EN 62233:2008 | 1.Household and similar electrical appliances—Safety—Part 1: General requirements 2.Household and similar electrical appliances—Safety—Part 2-29: Particular requirements for battery chargers3.Measurement methods for electromagnetic fields of household appliance and similar apparatus with regard to human exposure |
| 1. Electromagnetic Compatibility—Requirements for household appliances, electric tools | |
| EMC Directive 2014/30/EU | and similar apparatus Part 1: Emission |
| 1.EN 55014-1:2017 | 2.Electromagnetic compatibility — Requirements for household appliances, electric tools |
| 2.EN 55014-2: 2015 | and similar apparatus Part 2: Immunity — Product family standard |
| 3.EN 61000-3-2: 2014 | 3.Electromagnetic compatibility (EMC) — Part 3-2: Limits — Limits for harmonic current |
| 4.EN 61000-3-3: 2013 | emissions (equipment input current Lc. 16 A per phase). |
| 4.Electromagnetic compatibility (EMC) — Part 3-3: Limits — Limitation of voltage changes, voltage fluctuations and flicker in public low—voltage supply systems, for equipment with rated current –s. 16 A per phase | |
| ROHS Directive 2011/65/EU | Electrotechnical products — Determination of levels of six regulated substances(lead, |
| EN 62321: 2009 | mercury, cadmium, hexavalent chromium, polybrominated biphenyls, polybrominated diphenyl ethers) |
Person responsible for making this declaration:Printed name: Rui.ShenPosition/Title: Quality DirectorSignature: 
Date of issue: Jun 14. 2018
WEEE Information
Correct Disposal of this product. This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
Warranty Information
The seller provides a warranty in accordance with the legislation of the customer’s own country of residence, with a minimum of 1 year, starting from the date on which the appliance is sold to the end-user. The warranty only covers defects in material or workmanship. The repairs under warranty may only be carried out by an authorized service center. When making a claim under the warranty, the original bill of purchase (with purchase date) must be submitted. The warranty will not apply in cases of Normal wear and tear Incorrect use, e.g. overloading of the appliance, use of non—approved accessories Use of force, damage caused by external influences Damage caused by non—observance of the user manual, e.g. connection to an unsuitable mains supply or non—compliance with the installation instructions Partially or completely dismantled appliances
4.03.0059V2.0
Robotic Vacuum CleanerManufacturer: Beijing Roborock Technology Co., Ltd.Product Model: E2****• ,E3 4444,Y. (•can be 0 to 9, A to Z, a to z, “—”,”_”,”v,”r or blank, for marketing purpose.) Address of Manufacturer: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, No. 8 Heiquan Road, Haidian District, Beijing, P.R. CHINAIf you need after-sales service, please visit Roborock’s official website at www.roborock.com or call the customer service at 400-900-1755 or follow Roborock’s official WeChat account at: 4k*I4roborock
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