DescriptionThe 5G Outdoor CPE FW2010e delivers multigigabit data rates over 5G millimeter-wave networks using high-power phased array antenna modules. The FW2010e provides extended range and coverage for millimeter-wave cellular networks and delivers data connectivity to existing in-building networks.DurabilityThe FW2010e has an environmental rating of IP67 for water and dust ingress and can operate within a temperature range of -30°C to 60°C (-22 to 140°F).
Preparing to Install
Tools and materials
Installation handle (optional)
Ladder, if necessary
Installation PoE* cable (RJ45 fittings attached)
Smartphone/tablet for Inseego Mobile App
4FF nano-SIM card (may come pre-installed)
Phillips-head screwdriver
M6 4mm hex driver · Drill
14mm socket wrench/driver
Needle nose pliers or tweezers
Permanent round Cat6A PoE cable
Ground wire
Two RJ45 connector fittings for PoE cable
Crimp tool to attach RJ45 fittings
Cat6A Ethernet cable
Sealing/weatherproofing material
Your FW2010e package includes an FW2010e device, PoE injector, and SIM tool.NOTE: Mount installation packages are ordered and shipped separately.*Power over EthernetPre-Installation
If there is not a pre-installed SIM, unscrew the protective shield over the SIM slots using a Phillips-head screwdriver.NOTE: This device supports only Nano-SIM cards.
Use the included SIM tool to insert a Nano 4FF SIM card into the appropriate SIM slot.
Reattach the protective shield cover to a torque of 1.2 Nm (0.885 ft/lb).
For ease of carrying during the location survey, attach the optional installation handle to the back of the device with a Phillips-head screwdriver.
Unscrew the PoE gland cap and insert one end of the installation PoE cable.NOTE: This is for location survey purposes only. You will install the permanent PoE cable later. Set aside the bushing and cap.
Insert the other end of the cable into the PoE injector PoE port. Plug the PoE injector into an earthed AC outlet.
CAUTION!Do not stand directly in front of the FW2010e when it is powered on.The calculated safe separation of the front of the device from the human body during installation is 58 cm (EIRP power 53dBm for n260) for occupational exposure limit (5.0mW/cm^2).Location Survey
Follow instructions within the Inseego Mobile App to connect to the FW2010e and perform a 5G site survey to identify the ideal location to install.
Installing the PoE cable
Remove the installation PoE cable used for the location survey from the device using needle-nose pliers or tweezers.
Remove the rubber pin from the PoE gland bushing and assemble the gland cap, putting the bushing inside the spacer and into the cap.
Thread the permanent PoE cable through the hole in the assembled PoE gland cap and attach an RJ45 connector to the cable.
Insert the connector into the FW2010e and screw on the gland cap. The cap will keep the PoE connection secure and watertight.
Installing the FW2010eAttaching the device to the device elevation bracket
Remove the installation handle from the device.
Attach a ground wire to the back of the device with the ground screw.
Place the M6 external locking washers on the M6 21mm bracket mount bolts.
Mount the device to the device elevation bracket using a hex driver to tighten the bolts to 2.0 Nm.
Installing the mountThe mount is adjustable and can be mounted on vertical, horizontal, and slanted exterior surfaces.The mount is attached using the four roof mount lag screw in the corners of the base.
Pre-drill holes in the surveyed location.
Attach the mount using a hex driver to tighten the lag screws.
NOTE: Concrete anchors are provided if mounting to concrete or brick.Securing the device elevation bracket to mount
Attach the device elevation bracket to the mount and tighten the square neck bolts along the back to 2.0 Nm using a ratcheting socket wrench.
Ground the ground wire to appropriate earth ground.
Orienting the device
Run the PoE cable to the desired location of the PoE injector.
Attach an RJ45 connector fitting and insert the cable into the PoE port on the PoE power injector.
Take a ratcheting socket wrench and device/ smartphone with the Inseego Mobile App to the FW2010e location.
Use the Inseego Mobile App and the positioning bolts on the device elevation bracket and bottom of the mount to fine tune the horizontal and vertical angle of the FW2010e for the best signal.
Tighten the positioning bolts to 15.0 Nm.
Use sealing/ weatherproofing material to seal any holes drilled in the structure to run the PoE cable indoors.
Testing the connection
Checking the LED on the deviceThe LED is located in the SIM compartment and is visible through the protective shield.
The router is booting upNo service, SIM error, or locked SIM card
Connecting a deviceYou can connect any router or device with Ethernet capability and an Internet browser to the FW2010e. Connect an Ethernet cable from the DATA port on the PoE power injector to the connecting device.Monitoring and managing your FW2010eYou can use multiple options to monitor and manage your 5G Outdoor CPE:
Inseego Mobile App –Use the same mobile app you used to install your FW2010e to perform basic device monitoring and management.
FW2010e Admin Web UI –Access the Web UI at http://192.168.1.1 for a full set of device management features. The initial sign-in password is: “Fast5G! “.
Inseego Connect –Go to connect.inseego.com to sign up for a free Inseego Connect account, which provides the fullest experience for monitoring and managing FW2010e devices from anywhere in the world with access to a web browser.
Important information
Inseego Mobile App requirementsSmartphone or device on iOS 13 or above, or Android 9.0 or above.System requirementsAny device with Ethernet capability and an Internet browser. The FW2010e is compatible with the latest major operating systems and versions of Web browsers.Approved firmware versionsThis device will only operate with firmware versions that have been approved for use by your wireless carrier and the device manufacturer. If unauthorized firmware is placed on the device it will not function.
Support and more
More informationTo access a User Guide, go to: www.inseego.com/support-documentation/Customer service and troubleshootingPlease contact your service provider.