E234741 Video Doorbell 3 with Extra Battery and Ring Assist User Guide
Table of Contents
User GuideDoorbell 3
Quick Start
Remove battery.Fully charge before use.
Open the Ring app and select Set Up a Device.Then follow the in-app instructions.
Scan this code.This identifies your Ring device to make setup fast and easy.QR+FR
Included installation hardware.
Bag
Hardware
A
(5) Short Mounting ScrewsTo mount Ring Doorbell directly to a wall(5) Wall AnchorsTo install on concrete, stucco, or brick
B
(2) Security ScrewsTo secure Ring Doorbell after installation
C
Corner Mount Hardware(5) Short Bracket ScrewsTo mount Ring Doorbell to the corner mount(3) Medium Bracket ScrewsTo secure the corner mount to a wall(3) Wall AnchorsTo install on concrete, stucco, or brick
D
(2) Wire Nuts(2) Wire Extenders
Remove the faceplate.Firmly grasp the bottom of the faceplate and pull to remove.
Take out the battery.Press the metal tab in and slide the battery out.
Charge the battery.Fully charge the battery by plugging it into a power source using the provided orange cable.The red light will turn off once it’s fully charged.
Insert the battery.After charging, insert the battery in the bottom of your Ring Doorbell until it clicks into place.
Download the Ring app.The Ring app walks you through setting upand managing your Ring Doorbell.Search for “Ring” in one of the app storesbelow, or visit ring.com/app
Do you have an in-home chime?The chime can ring when the button on your Ring Doorbell is pressed. To set this up, just follow the instructions in the app.
Don’t have an in-home chime?If you see the “No In-Home Chime” button during setup, be sure to press it.NO IN-HOME CHIMEConsider purchasing a Ring Chime or Ring Chime Pro, which allows you to hear alerts from anywhere in your home. Learn more at ring.com
Set up your Ring Doorbell near your wifi router.In the Ring app, select Set Up a Device and follow the in-app instructions.Try it out.After setup, push the button on the front of your Ring Doorbell to see video from the camera in the Ring app.
If you have problems with video quality after installation, you may need to move your router closer to your door, or add a Ring Chime Pro.Learn more at: ring.com/chime-pro
Install your Ring Doorbell.For the best results, mount it around four feet (1.20 meters) above the ground.If you’re connecting to existing doorbell wiring that’s higher than four feet and want to angle your Ring Doorbell down for a better view, you can purchase a Wedge Kit online at ring.com/accessories.
Optional: Remove your existing doorbell.
If connecting to existing doorbell wires, shut off power at the breaker. If you’re not sure which breaker controls your doorbell, turn offthe master breaker for your home, or contact an electrician.Once power is turned off, remove the doorbell button from the wall and disconnect the wires.Your Ring Doorbell is compatible with doorbell systems supplying 8–24 volts AC at 50 or 60Hz, 40VA max.
CAUTION!You’ll be working with electrical wires during the install process. If you are uncomfortable or inexperienced with doing so, consult with a licensed electrician. Do not wire your Ring Doorbell to a DC-powered intercom system or other DC power source.
Optional: Install the wall anchors.
You’ll need to install wall anchors when installing on stucco, brick, or concrete(skip ahead to page 12 if installing on woodWe sent you two sets of wall anchors. Let’sfigure out which ones you’ll need, and how to install them.
If installing directly to your wall, grab 4 of the wall anchors from Bag A. Using your Ring Doorbell as a template, mark 4 drill holeson the wall. Use a 1/4” masonry drill bit (not included) to drill the holes, then insert the 4 wall anchors.
If you’re using the Corner Mount, grab 2 of the wall anchors from Bag C. Using your Corner Mount as a template, mark 2 drill holes on the wall. Use a 1/4” masonry drill bit(not included) to drill the holes, then insert the 2 wall anchors.
Optional: Secure the wires to the terminals.
To connect your existing doorbell wires, loop one doorbell wire around each of the screw terminals on the rear of your Ring Doorbell then tighten to secure. It doesn’t matterwhich wire connects to which screw.If your doorbell wires are too short to reach your Ring Doorbell, you can attach the included wire extenders using the included wire nuts.
Secure your Ring Doorbell.If you connected to existing doorbell wires, feed all the wires (and the wire nuts and extenders, if you used them) into your wall before securing your Ring Doorbell.If mounting directly to the wall, use 4 of the provided Short Mounting Screws from Bag A to secure your Ring Doorbell directly to the wall.If using the Corner Mount, use 2 of the Medium Bracket Screws from Bag C to secure the Corner Mount to the wall, then use 2 of the Short Bracket Screws from Bag C to secure your Ring Doorbell to the Corner Mount.The Corner Mount can be painted to match your home.
Optional: Restore power at the breaker.
If you connected to existing doorbell wires, turn power back on at the breaker. It may take a moment for your Ring Doorbell to power on. You’ll know it’s ready once it lights up andspeaks to you.
Install the faceplate.Place the faceplate on your Ring Doorbell by slotting it in at the top and clicking it into place.
Secure the faceplate. CAUTION!If you use the wrong screws to secure the faceplate, you could damage the battery during installation, create a fire hazard, and be seriously injured.DO NOT USE any screw other than the included short security screws when securing the faceplate.Lastly, use the included screwdriver to insert and tighten one of the security screws from Bag B. Your Ring Doorbell is now ready to use.
Review, share and download.Your new device comes with a free 30-day trialof our Ring Protect video recording service.To continue your subscription and save your videos, please visit ring.com/protect-plans
What is Ring Protect?Ring Protect is a subscription service that stores videos from your Ring devices.Why do I want it?Ring lets you interact with visitors and monitor your property in real time, while Ring Protect allows you review and share those videos anytime.How much does it cost?Ring Protect starts at $3 USD/month or $30USD/year per Ring doorbell or camera.*How do I sign up?Simply log into your Ring account at ring.com/protect-plans, and follow the on-screen instructions.*$4 AUD, $4.50 NZD, $5 CAD per month or $40 AUD, $45 NZD, $50 CAD per year 19
For additional help, visit ring.com/helpOr give us a callUS 1 800 656 1918Canada 1 855 300 7289
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