Tenda 4G0 Wireless Router Installation Guide

Tenda 4G0 Wireless Router

Set up the router

1. Attach the antennas to the router.
2. Insert a SIM card into the slot on the bottom panel of the router.
3. Use the included power adapter to connect the PWR jack of the router to a power source.
4. Press the ON/OFF button down to turn on the router. The LED indicator lights up. Wait a few seconds. The router is connected to the internet when the LED indicator lights up.

Tips: If the LED indicator does not light up, refer to Q1 in FAQ.

Access the internet

• Connect your wired device, such as a computer, to the WAN/LAN or LAN port of the router using an Ethernet cable.
• Connect your wireless device, such as a smart phone, to the Wi-Fi network of the router using the Wi-Fi Name and Wi-Fi Key labeled on the bottom panel of the router.

To further configure the router, log in to the web UI of the router by visiting tendawifi.com on a connected device.

Tips: If you cannot log in to the web0 UI of the router, refer to Q3 in FAQ.

LED indicators

LED indicator	Status	Description
Power LED indicator	Solid on	The router is powered on properly.
Off	The router is powered off or not powered on properly.
Internet LED indicator	Solid on	The router is connected to the internet.
Off	No internet access is available.
Wi-Fi LED indicator	Solid on	The Wi-Fi network is enabled.
Blinking	The router is ready for WPS negotiation.
Off	The Wi-Fi network is disabled.
LAN LED indicator	Solid on	At least one device is connected to a LAN port of the router.
Off	No device is connected to any LAN port of the router.
Signal strength LED indicator	3 bars	Excellent signal.
2 bars	Good signal.
1 bar	Fair signal.
Off	No signal.

Ports & Buttons

Port/Button	Description
ON/OFF	Power button. Used to turn on or off the router.
PWR	Power jack. Used to connect to a power source to supply power for the router.
RST/WPS	Used to reset the router, or start WPS negotiation of the router. Reset: Hold down the button for about 8 seconds, and release it when all LED indicators light off and then light up. The router is reset. WPS: Press the button, and the Wi-Fi LED indicator blinks. Configure WPS-enabled wireless devices within 2 minutes to start WPS negotiation with the router.
WAN/LAN	It can serve as a WAN port or a LAN port. By default, the router is under 3G/4G router mode and it serves as a LAN port. When the router is set to the wireless router mode, it serves as a WAN port.
LAN	It is a LAN port used to connect to wired devices, such as a computer.  When the IPTV function is enabled under the wireless router mode, it serves as the IPTV port to connect to the set top box.
TEL	It is a telephone port, used to connect to a landline phone for voice service.
Antenna socket	Used to connect external antennas, which enhance the signal strength.

FAQ

Q1: The LED indicator does not light up. What should I do?

A1: Start a web browser, and access tendawifi.com:

• If you are required to enter a PIN code to unlock the SIM card, contact your ISP for the PIN code.
• If you are required to enter APN parameters manually, enter these parameters provided by your ISP.
• If the LED indicator is still off after you finish the Quick Setup Wizard, your SIM card may run out of money.

If the problem persists, contact your ISP for help.

Q2: I cannot access the internet after the configuration. What should I do?

A2: Ensure that the LED indicator lights solid on. If not, refer to Q1.

If the problem persists, try the following methods:

• For wired devices, such as computers:
  • Ensure that your computer is connected to port WAN/LAN or LAN properly.
  • Ensure that your computer is set to obtain an IP address automatically and obtain DNS server address automatically.
• For wireless devices, such as smart phones:
  • Ensure that your wireless device connects to the Wi-Fi network of the router with the Wi-Fi name you set.
  • Log in to the web UI and change your Wi-Fi name and Wi-Fi password on Wi-Fi Settings > Wi-Fi Name & Password page. Then try again.

Q3: I cannot access the web UI of the router by visiting tendawifi.com. What should I do?

A3: Try the following solutions.

If you log in with a wireless device:

• Ensure that your wireless device is connected to the Wi-Fi network of the router.
• Disable the cellular network of your wireless device.
• Clear the cache of your web browser or change another web browser and try again.

If you log in with a wired device:

• Ensure that the computer has connected to the router properly.
• Ensure that the IP address of your computer is 192.168.0.X (X ranges from 2 to 254). If not, unplug and replug one end of the Ethernet cable between the router and the computer, and try again.
• Clear the cache of your web browser or change another web browser and try again.

If the problem persists, reset the router (hold down the RST/WPS button for about 8 seconds) and configure it again.

Q4: Why cannot I find the Wi-Fi signal of the router?

A4: Connect your computer to port WAN/LAN or LAN of the router to log in to the webUI. Navigate to Wi-Fi Settings > Wi-Fi Name & Password:

• Ensure that the wireless function is enabled. If not, enabled it and save the setting. Search for the Wi-Fi signal again on your phone.
• Ensure that the Hide function is disabled. If not, disable it and save the setting. Search for the Wi-Fi signal again on your phone.

Q5: How to change my Wi-Fi name and password?A5: Log in to the web UI of the router on your wired or wireless device, navigate to Wi-Fi Settings > Wi-Fi Name & Password and customize your Wi-Fi name and password.

Q6: Why cannot I access the internet with a SIM card under the wireless router mode?A6: The 3G/4G router mode and the wireless router mode are two different operating modes. You can only use the SIM card to access the internet under the 3G/4G router mode.

Q7: I cannot make and receive phone calls with my telephone connected to the router?A7: Try the following solutions: Ensure that your telephone is connected to the TEL port of the router properly. Ensure that your router is working under 3G/4G router mode with a SIM card inserted.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Radiation Exposure Statement

This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment should be installed and operated with minimum distance 20cm between the device and your body.

Caution:

• Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
• This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
• Operating frequency: 2412-2462MHzNOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

CE Mark WarningThis is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. This equipment should be installed and operated with minimum distance 20cm between the device and your body.NOTE:

1. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
2. To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

Declaration of Conformity

Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment type 4G06 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.tendacn.com/en/service/download-cata-101.html

Operating Frequency:

• 2.4 GHz: EU/2400-2483.5MHz (CH1-CH13)
• EIRP Power (Max.): 2.4 GHz < 20dBm
• Software Version: V16.03.07.X

Technical SupportShenzhen Tenda Technology Co., Ltd.6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District,Shenzhen, China. 518052USA hotline: 1-800-570-5892Toll Free: 7 x 24 hoursCanada hotline: 1-888-998-8966Toll Free: Mon – Fri 9 am – 6 pm PSTHong Kong hotline: 00852-81931998Global hotline: +86 755-2765 7180 (China Time Zone)Website: www.tendacn.comE-mail: [email protected]